Pullman Marrakech Hotel & Spa
5 5 Star:
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This 5-star resort offers endless options for fun and relaxation. You can play tennis and golf, and children can play all day long in the Kids Club. Or you can visit the spa for a traditional hammam experience. The Pullman Marrakech Palmeraie Resort & Spa is surrounded by 17 hectares of palms and olive trees.
The peace and quiet of the palm grove is the key feature of the Pullman Marrakech hotel. Each of the stunning rooms and suites has a balcony or terrace overlooking the magnificent gardens. All the Superior Rooms are elegant and comfortable, offering WIFI, LCD satellite television, tea and coffee making facilities, safe, minibar and bathroom with shower. Each room has either a terrace or balcony.
The 18-hole Al Maaden golf course is nestled in the foothills of the Atlas Mountains and is easily accessible from the hotel. Bar lounge in fashionable Art Deco style with a relaxed, modern atmosphere, the perfect place to meet with friends. Swimming pool bar offering light cuisine, where health, nature, lightness and well-being are the order of the day.
Hotel Facilities & Services
- Total Rooms Number: 252
- 24 hour front desk
- Air Conditioned Public Areas
- Multilingual Staff
- Concierge Desk
- Tea and Coffee Making Facilities
- Air Conditioning
- Mini bar
- In Room Safe
- Complimentary Newspaper
- Laundry/Dry Cleaning Services
- Housekeeping (daily)
- Cable/Satellite TV channels
- Parking at Hotel Free: Yes
- Outdoor Pool Free: Yes
- Golf Course (9-hole) Free: No
- Jacuzzi Free: No
- Tennis Free: No
- Minimum Age: 0
- Maximum Age: 12
- Free: No
- Hair salon
- Name: Marrakech Menara
- Distance: 13 miles
- Baby Sitting
Bar and Restaurant
- Bar in Hotel
- Restaurant in hotel
- Nearest Airport Name: Marrakech Menara Distance: 13 miles
To view our full selection of accommodation in Palmeraie, view our hotels in Palmeraie page.
TripAdvisor Traveller Rating
- Overall: based on 3377 reviews
- Sleep Quality:
Average hotel and poor service
Stay Date: 09/2017, HeatherTruett wrote this review.
My mum and I stayed at the Pullman resort for a 1 week all inclusive holiday. The hotel is nice, spacious, lots of facilities and the rooms are clean. Our room was cleaned every day to a good standard. The hotel has two pool areas which we liked, one… See more
My mum and I stayed at the Pullman resort for a 1 week all inclusive holiday. The hotel is nice, spacious, lots of facilities and the rooms are clean. Our room was cleaned every day to a good standard. The hotel has two pool areas which we liked, one for families and one adults only, great if you wanted some quiet time. Where the hotel let us down is on the service. The bar service is appalling, unless you're a 'paying' customer you don't get proactively served a drink. The green all-inclusive wrist bands essentially mean you wait up to 20 minutes for a member of the bar team to even acknowledge you. When they do it's pretty rude and obnoxious. Having waited some time to be served we would then wait a further 15-20 minutes for the drinks to arrive. On one occasion I had to go back into the bar to remind them of our order, only to find them standing around talking, no apology was given for our wait. Hospitality is all about customer service and experience, a concept seemingly lost on this establishment. One particular barman named Hafid was rude on a number of occasions. Snacks are served in the evening, a lot of tables had these brought to them when sitting down for a drink, we had to ask for them...3 times. No variety on the snacks and the popcorn was stale, every time. The lunch and evening dinner service was good. A wide variety of food and lots of traditional Moroccan options which I liked. The breakfast service on the other hand was bad. No clean tables, cats crawling on them and no cutlery. We had to wait 15 minutes to be served a cup of coffee, when we were the coffee cups were filthy. Every morning we had to ask someone for a spoon to eat cereal. Overall I had a pretty average experience in this hotel. No way is it 5 star calibre, I would even question whether this was a 4 star. The bar and breakfast service need some serious focus. The staff could not effectively manage the turnaround of customers and require training on the principles of customer service. Collapse
Pullboy Hassan is the best!
Stay Date: 09/2017, ML_AEB_83 wrote this review.
We enjoyed our stay at the Pullman Resort! If you want to find rest & to relax in luxury than Pullman Resort is your place to be! Staff is also very friendly, especially their poolboy Hassan! Hassan will make us come back!!
We enjoyed our stay at the Pullman Resort! If you want to find rest & to relax in luxury than Pullman Resort is your place to be! Staff is also very friendly, especially their poolboy Hassan! Hassan will make us come back!! Collapse
Stay Date: 09/2017, Andreas V wrote this review.
We still have 3 days to enjoy our holiday at the Pullman hotel. And yet we already write this review because we're so impressed The receptionists are very kind and helpful. During our holiday we got asked a lot how we were doing. It wasn't that clea… See more
We still have 3 days to enjoy our holiday at the Pullman hotel. And yet we already write this review because we're so impressed The receptionists are very kind and helpful. During our holiday we got asked a lot how we were doing. It wasn't that clear what was included in the All-In package the first day. They speak english and french fluently. The food is good in general. A large variety is avalaible during breakfast, lunch and dinner. The bread is sometimes baked a tad bit too hard. The bar at the pool is great for snacks like pizza, pancakes, ... The alcohol cocktails were also good, but a larger choice would be welcome. € 20 or 200 MAD is too much for a water pipe. Our room was okay and the airco worked great. The bedsheets are fantastic. I strongly recommend this hotel because it is all round very good. Extra compliments go to Youssef, the pool guy. He is the most friendly person I have ever met. Always giving a smile and open for a chat. Even long ones! He is the reason I would come back to Pullman. Collapse
Beautiful Resort -Inside and Outside-
Stay Date: 08/2017, rennes_france wrote this review.
Usually the appearance & the location of the hotel, the site, garden, foyer, made the first impression. Then comes the service -check in/out, room service, duty staffs on cleaning room, in restaurant, pools, kids club, shuttle bus, etc- Last but -d… See more
Usually the appearance & the location of the hotel, the site, garden, foyer, made the first impression. Then comes the service -check in/out, room service, duty staffs on cleaning room, in restaurant, pools, kids club, shuttle bus, etc- Last but -definitely-not least is quality of goods; hotel amenities, food & beverages, furniture & electric devices, bed & linen. This hotel tick all the boxes, eventhough is not situated in the city center. Indeed, it is worthed to stay in this huge resort of Marrakech; beautifully inside and outside.. Collapse
Excellent, friendly staff!!
Stay Date: 08/2017, Mandi W wrote this review.
From the moment we arrived we were looked after. Nothing was too much trouble and everyone went out of their way to make sure we were happy. Yasmine on reception went above and beyond to change our room - not because there was anything wrong with it … See more
From the moment we arrived we were looked after. Nothing was too much trouble and everyone went out of their way to make sure we were happy. Yasmine on reception went above and beyond to change our room - not because there was anything wrong with it - it was just me being fussy because it was going to be our home for two weeks. She continued to find us during our stay to check we were still happy and she was always so cheerful :-) The hotel was understandably busy being August but staff always had time for you. By the pool we were looked after by Hassan, and Kamal always stopped for a chat. Chaima's smile greeted us at breakfast and she always remembered how we liked our omelettes cooked. Couldn't recommend the Hotel more - Clean, spacious with a luxurious feel. Came home feeling relaxed. Looking forward to going back :-) Thankyou Pullman for a great holiday! Collapse
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