Protea Fire And Ice
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Set in the heart of Cape Town, the Protea Hotel Fire & Ice is described as vibrant, ultra sleek and the ideal accommodation for adventure-seekers on a city break. Enjoy stunning views of coastal and mountainous landscapes as well as the colourful history and culture that surrounds this truly modernistic hotel in Cape Town.
Guests staying at the Protea Fire & Ice will experience one of the 12 luxury executive suites, 85 standard rooms or 97 superior rooms on offer. All rooms are fully equipped with the amenities you need for a relaxing break, including air conditioning, free Wi-Fi, satellite TV, tea and coffee making facilities, hairdryer and telephone.
The epitome of chic and style, the Hotel Protea Fire & Ice boasts a range of leisure facilities such as the trendy onsite restaurant and bar, tranquil swimming pool and revitalising spa and fitness centre.
To view our full selection of accommodation in Cape Town, view our hotels in Cape Town page.
TripAdvisor Traveller Rating
- Overall: based on 926 reviews
- Sleep Quality:
Stay Date: 11/2016, Wianca07 wrote this review.
Stayed overnight for business purposes. Good location in Cape Town. Room was nice, bed really comfortable. Quality linen and comfortable pillows. Great bar area serving their famous milkshakes! Breakfast was average.
Stayed overnight for business purposes. Good location in Cape Town. Room was nice, bed really comfortable. Quality linen and comfortable pillows. Great bar area serving their famous milkshakes! Breakfast was average. Collapse
Small rooms, poor in roon Wi-fi, outstanding service
Stay Date: 11/2016, DorothyMacaw wrote this review.
Cape Town's Protea Fire and Ice Hotel Summary: The staff is outstanding. The rooms are small. The Wi-Fi in the rooms stinks. It is a business/meeting hotel, not a tourist hotel. The bar is great. Dinner and lunch is good. Breakfast is vast, but expe… See more
Cape Town's Protea Fire and Ice Hotel Summary: The staff is outstanding. The rooms are small. The Wi-Fi in the rooms stinks. It is a business/meeting hotel, not a tourist hotel. The bar is great. Dinner and lunch is good. Breakfast is vast, but expensive. It is not very close to anything touristy and half the room's views are of a building across the street and half are of Table Mountain. In depth: I stayed he for one night and then came back for four more nights. If I hadn't already booked the final four nights through Booking.com I am not sure I would have stayed there those final days. The Fire and Ice is now under Marriott's umbrella so you can in many ways expect to same level of service and cleanliness of all their properties. The rooms are clean and all of the staff from front desk, to F&B, to housekeeping were all outstanding and helpful. Check in was simple and fast. Rooms 302 and 422 were identical. Small by most hotels in this price range. I didn't measure it, but in the 10' by 20' range. A closed door to the right opened into the toilet stall. To the right was a built in credenza that held a teapot, four tubes of instant coffee (two each of regular and decaf), sugar (both white and brown) and some tea bags. A snap cap bottle of water and two glasses. A small sink with the necessary shampoos and lotions (missing was hair conditioner) and a large glass walled shower enclosure dominated the entrance. No mold was found in any of the corners of either room. A Queen sized bed with four pillows faced the wall mounted television (which received 16 channels), To the left was a tall night stand with handy light switches and reading light. On the right of the bed was a cubby for luggage and in room safe that was covered by a curtain. Next to that was a writing desk, telephone and several electrical outlets in both the three prong southern African variety and the European two prong type. For some reason there was a cork board with pins in it on the wall. It gave the entire room a college dorm room feel. To be honest, if you exchanged the Queen bed for two twins or a set of bunk beds it would be a dorm room. All you'd need to do is add some posters to the walls. The view from the room was of the AfroGem building across the street. The Wi-Fi was apportioned via a slip of paper that had a unique code number. When the time or bandwidth was exceeded the staff would give you another one without question. The only problem was that the Wi-Fi signal in both rooms way awful. Both my laptop and my phone had a hard time connecting and holding the signal. I eventually gave up and went to the public areas where the Wi-Fi was strong and reliable. I don't think I was th only one to experience this, since the public seating area was always full of people working on their computers and phones. The hotel had several business convention/meetings going on while I was there. Most of the patrons seemed to be there for those functions. There were a few tourists, but that doe not seem to be the hotel's business model. That is not to say that the staff aren't able to treat tourists with all the service they would expect. One day the winds were too high to visit two of the main tourist attractions (Table Mountain and Robben Island) the desk manager suggested the botanical gardens and lunch at the Rhodes Memorial instead, which turned out to be one of my highlights of the trip. If you are in town for business and only use a room for sleeping and showering this is your place. If you are a tourist, you could do worse, but be aware the rooms are small and you will need a taxi for almost any excursion. Collapse
Value for your money
Stay Date: 11/2016, kimera M wrote this review.
We visited the Fire and Ice hotel in Cape Town on a weekend and will advise other travellers to avoid this. The pool being situated on the 1st floor had day time visitors until late and the noise was a bit of a disturbance. The hotel is packed on the… See more
We visited the Fire and Ice hotel in Cape Town on a weekend and will advise other travellers to avoid this. The pool being situated on the 1st floor had day time visitors until late and the noise was a bit of a disturbance. The hotel is packed on the weekend with visitors at the restaurant and we were unfortunate to have an exhibition going on. Despite 3 evident elevators, only one worked (shark cage). We spent alot of time waiting on the elevator. Our room had a staunch drain smell reeking from the basin in our room. The plus side is the location of the hotel. Upmarket and buzzing Bree Street offers a great dining, chilling and cultural experience in a safe environment. Collapse
Stay Date: 11/2016, Shiona H wrote this review.
Sorry that I am complaining about this hotel but it certainly didn't stand up to what I had read about it. The staff were always very friendly I had no complaints there. The room was shoddy and for the price I paid very disappointing. No fridge bar i… See more
Sorry that I am complaining about this hotel but it certainly didn't stand up to what I had read about it. The staff were always very friendly I had no complaints there. The room was shoddy and for the price I paid very disappointing. No fridge bar in the room and when I ordered water and a cool drink after 11 o'clock at night and many phone calls to room service later I eventually received what I ordered at 1:15 am. I arrived on a Friday and on the Saturday was out a lot of the day and although the blue light was on outside my room the room wasn't serviced at all that day. Except for a refill of a water bottle. Very disappointing all round and would not advise anyone I know to stay there. Collapse
BEAUTIFUL, TRENDY, AND POSH!!!!
Stay Date: 10/2016, GamRogue wrote this review.
First, let me say that this was one of the hotels on my Gate 1 Travel tour of South Africa and Zimbabwe. Of all the hotels we stayed at, this was the most modern, trendy, and posh!!! Upon arrival, we were greeted with mini chocolate milkshakes from t… See more
First, let me say that this was one of the hotels on my Gate 1 Travel tour of South Africa and Zimbabwe. Of all the hotels we stayed at, this was the most modern, trendy, and posh!!! Upon arrival, we were greeted with mini chocolate milkshakes from their milkshake bar on the 1st floor and given our room keys. This milkshake bar is great!! There are regular milkshakes and "adult" milkshakes. They come in "half" and "full" sizes. Word of caution, the "half" size is about 16 ounces (1 pint). I had the the "Tequila Mockingbird" and it was great!! The grounds are gorgeous and the hotel in right in the center of restaurants, a mall, and a nice open square and a there is a comedy club/restaurant about 2 blocks away. Upon arrival to my room, aside bring impressed at how lovely and wonderful my room was, there was a "Birthday Cheesecake" waiting for me on the dresser!!!! I know this may not be a big deal for some, but birthdays are important to me and my family and it was refreshing to see that they remembered and left me dessert in celebration of it. Thank you Fire & Ice Staff!!!! The staff was very helpful, polite, courteous, and very pleasant. The rooms are very comfortable and the breakfast buffet was absolutely delicious!! I have no complaints about my stay here and I would definitely recommend this hotel to anyone looking for a fun trendy hotel in the heart of everything. Collapse
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