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Poiano Apartments is a family friendly apartment hotel comprising of 123 rooms and 160 apartments, a garden and a terrace. Nestled in the gentle hills of the Garda countryside, it features wood furnishings and marble interiors in the lobby area and, classically styled rooms.
Facilities on offer at this air-conditioned establishment include a hotel safe, a currency exchange facility, lift access, a children's playground and a TV lounge. It also offers a bar and a restaurant, and business travellers will appreciate the conference facilities and Internet access.
Guests may take advantage of the room and laundry services (the latter for an additional fee) and there is a car park and covered garage parking (charges apply) available for those arriving by car. Guests will also find a bicycle hire service on the premises.
To view our full selection of accommodation in Verona & Area, view our hotels in Verona & Area page.
TripAdvisor Traveller Rating
- Overall: based on 1515 reviews
- Sleep Quality:
Stay Date: 07/2017, Dawn H wrote this review.
We spent 11 nights in this hotel, family of 4 (kids 10 and 5). We booked a junior suite with a lake view and the room was very spacious, the beds were comfortable and the bathroom was lovely, the view from the balcony was glorious. Another 15 members… See more
We spent 11 nights in this hotel, family of 4 (kids 10 and 5). We booked a junior suite with a lake view and the room was very spacious, the beds were comfortable and the bathroom was lovely, the view from the balcony was glorious. Another 15 members of my family were also over for our wedding and they all said the same about this hotel. The rooms were immaculately clean and the maid was in every day including changing bed sheets every day. We had no problems with our room whatsoever, what I will say is that the junior suites are in a different building from the main hotel building. There are 2 blocks of junior suites apparently, the one we were in was closer to the pool and hotel building but the second was further up the hill than we were. If you book a junior suite there is a fair hill or loads of stair to walk every day so be prepared. The restaurant food for dinner was lovely (views stunning from the dining area), absolutely no complaints, buffet breakfast which is excellent for just getting what you need and getting on with your day, there is a good choice at breakfast and something for everyone. The staff were absolutely lovely, very helpful and very friendly with the guests. The amenities on site are excellent, Olympic size swimming pool (which was reasonably warm for the size and very clean), 5-a-side football pitch, archery, table tennis, kids playpark. Entertainment on in either the piano bar or the pool bar every night, drinks not too expensive (glass of wine pretty cheap). Hotel is quite far out from Garda centre (2.5km) which we knew but we did expect that the shuttle buses would run for more of the day - they only run between say 9.30am and 12pm in the morning and then stop for the whole afternoon until around 5pm until about 10pm again. The hotel should really think again about the bus times during peak season as its not easy getting back to the hotel without paying for a taxi (about 10 - 15 euros), we did walk back one day in the blazing heat and it was just awful, wouldn't recommend the walk. If its a family holiday you want though with great amenities, fantastic pool for the kids and lovely food then this hotel is perfect. Hotel also has washing machines, tumble driers and ironing facilities in the laundry room. Would definitely go back again. Collapse
The frustrating incident of the shrinking pool
Stay Date: 07/2017, riccume wrote this review.
Ah, the outdoor pool! Yes, one cannot walk to the lake (3km or 2mi away) but the pool makes up for it: Olympic size, 4 lanes for swimming, the other half for splashing. I was truly looking forward to it, also because both wife and I need to swim afte… See more
Ah, the outdoor pool! Yes, one cannot walk to the lake (3km or 2mi away) but the pool makes up for it: Olympic size, 4 lanes for swimming, the other half for splashing. I was truly looking forward to it, also because both wife and I need to swim after surgeries. Then, at arrival, the nasty surprise: the 4 swimming lanes were off-limits, reserved for two swimming teams for most of the day (see picture), leaving only half of the pool to the other guests, the half with no lanes for swimming. One tries to escape the stress of work life, only to end up stressing about swimming while on holidays: less than ideal. In a hotel that is far from the lake and doesn’t offer many other activities, guests should be told in advance if half of the pool is off-limits. Anyway, mistakes happen, so when I reached out to management I naively expected to quickly move on following an apology and a tangible sign of appreciation. Well, was I mistaken! Over the following 5 days, through many emails and one in-person meeting, I was first told that the lanes weren’t really “reserved” and I could swim with the swimming teams if I wanted to, but was also clearly told the hotel would take no responsibility for accidents (not surprisingly, the lifeguards were strongly against this ‘solution’). Then I was simply told that nobody else complained about this, so what was my problem? Finally, the general manager Mr. Ferrari said that he purposely didn’t warn guests about this issue to avoid any cancellations. My suggestions of a discount or other forms of compensation were immediately dismissed. To add insult to injury, one hour before my departure I witnessed a heated discussion between one of the swimming teams and the resort management, including Mr. Ferrari. The team was told to only use three lanes going forward. They went ballistic and presented copies of emails supporting their arrangement, to no avail. So it would seem that they were also promised something the resort couldn’t deliver. Such a shame. The location is fantastic and the staff friendly and helpful, but the structure is getting dated; a more professional and less confrontational approach by management would go a long way to compensate for this. Collapse
A room with a view
Stay Date: 07/2017, Fiona M wrote this review.
If you would like to be treated royally as a guest, you could do no better than at the Hotel Poiano in Garda. All the staff are fantastic: helpful, kind, courteous and professional. Service with a smile all through your holiday. The breakfast choic… See more
If you would like to be treated royally as a guest, you could do no better than at the Hotel Poiano in Garda. All the staff are fantastic: helpful, kind, courteous and professional. Service with a smile all through your holiday. The breakfast choices are excellent and although the evening meal has four choices of starter and main courses, the desserts are aways the same selection of little cakes. The two Maitre D's run an efficient restaurant, but with Italian style and friendliness. We kept getting free glasses of prosecco because we could speak our room and table numbers in Italian! There was entertainment every night - singers whose selection was easy listening music. Situated in 60 acres of its own land the hotel rooms, apartments and suites occupy several spots around the main hotel hub. The pool would satisfy any Olympic swimmer. It is roped off so that serious swimmers can use lanes while others frolic in the other half. There is a little pool for the very young. Sports enthusiasts will love the facilities and I used the spa for a little luxury 'me' time, which was lovely. Our suite was above the pool, which meant walking up and down slopes. It was a struggle frankly, partly because of the heat. I do not suggest this hotel if you have mobility problems, although the hotel has a couple of golf style buggies that you can ask for to help you get up and down to the main building. And they are for this purpose, so you just need to ask reception. Although set 3km from the shoreside, the hotel does run a free shuttle service to Garda. It takes a break between 1pm and 5pm, which is a bit of a nuisance, but you can get a taxi back as we did in the middle of the afternoon. Collapse
Stay Date: 06/2017, Jonathan W wrote this review.
This hotel caters for a high volume of all inclusive German and Austrian tourists. If you're happy to be amongst extremely busy families then this is fine. Aside from the above, the hotel rooms are well sized and offer everything you could require. S… See more
This hotel caters for a high volume of all inclusive German and Austrian tourists. If you're happy to be amongst extremely busy families then this is fine. Aside from the above, the hotel rooms are well sized and offer everything you could require. Some rooms have fantastic views of the lake and the surrounding grounds are nice. Collapse
Stay Date: 08/2016, joanandalfie wrote this review.
Nice hotel but a bit far from lake. Food fine staff friendly good for a family with children beautiful location. There is a bus to take you to lake however sometimes it's busy and the times don't suit everyone as we discovered.
Nice hotel but a bit far from lake. Food fine staff friendly good for a family with children beautiful location. There is a bus to take you to lake however sometimes it's busy and the times don't suit everyone as we discovered. Collapse
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