Pennsylvania New York Hotel
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A great location doesn't have to be out of reach. New York's Hotel Pennsylvania is in the heart of Midtown Manhattan. Each day our guests hit the streets and arrive at fabulous New York City locales within minutes. Marvel at the Empire State Building, savor exciting Times Square and take in a Broadway show or, hop on the subway right by the hotel and head to one of NYC's diverse and exciting neighborhoods. Just steps away from Midtown's most popular attractions, and offering countless easy transportation options, New York's Hotel Pennsylvania puts you in the middle of the action.
This large, tourist class hotel comprises 22 floors with a total of 1,700 double rooms. Guests may make use of the spacious foyer with a 24 hour reception desk, a currency exchange counter, a cloakroom, lifts and an Internet terminal. There is also a cafe, a kiosk, a number of shops, six restaurants with American specialities and a cosy bar to be taken advantage of.
Hotel Facilities & Services
- 24 hour front desk
- Lift to all Floors
- Air Conditioned Public Areas
- Air Conditioning
- Pay Movies
- Direct Dial Telephone
- Iron/Ironing Board
- Laundry/Dry Cleaning Services
- Housekeeping (daily)
- Name: 34 St Penn Station
- Distance: 0.3 mile
- Name: PENN STATION
- Distance: Opposite hotel
- Name: NEWARK
- Distance: 13.5 miles
- Interconnecting Rooms
Bar and Restaurant
- Restaurant in hotel
- Nearest Tube/Metro Name: 34 St Penn Station Distance: 0.3 mile
- Nearest Rail Name: Penn Station Distance: Opposite hotel
- Nearest Airport Name: Newark Distance: 13.5 miles
To view our full selection of accommodation in New York, view our hotels in New York page.
SuperBreak Customer Rating
- Overall: SuperBreak Overall Rating: 2.0 out of 5 based on 1 review
- Sleep: SuperBreak Sleep Rating: 3.0 out of 5
- Breakfast: SuperBreak Breakfast Rating: 5.0 out of 5
- Staff: SuperBreak Staff Rating: 4.0 out of 5
- Location: SuperBreak Location Rating: 5.0 out of 5
TripAdvisor Traveller Rating
- Overall: based on 3551 reviews
- Sleep Quality:
New York Break
Stay Date: 09/09/2016, a customer aged 45-64 who stayed in this hotel wrote this review.
Hotel Pennsylvania is very well situated for rail and subway access. Just across road from rail station with access to Newark Liberty Airport and short walk to Empire State building. Breakfast in R Caffe was very good and very close by. Subway acce… See more
Hotel Pennsylvania is very well situated for rail and subway access. Just across road from rail station with access to Newark Liberty Airport and short walk to Empire State building. Breakfast in R Caffe was very good and very close by. Subway access very good (but hot) and easy to use Metro Card machine, takes both cash and card payments. Metro (subway) was safe with no hassles, just pre-determine what line and what direction to go using map and it's quite easy. Hotel can take very long to check in and out at peak times, expect 30 mins + waiting. Very big but quite run down and small rooms. Don't expect much in terms of luxury, but well situated so this can be overlooked. Jacks Everything Shop is very close by (next to R Caffe) for anything you need to buy. Nothing is supplied in the room so get drinks and snacks here for the fridge. Recommended stay. Pre-book all the sites you want to see to ensure access and go early just as they open. All Will Call and E-Tickets worked faultlessly booked through the main venue web sites. Although crowded at times people were reasonable to walk amongst, probably better than London. Street traders are the best place to get good deals on hats, shirts and tops and anything else touristy stuff and good fun to deal with. Eating out is very expensive so we used the local shop and stayed in the room after long days out. Great Stay! Collapse
Overall Hotel Rating: 2 out of 5
- Destination: 5 out of 5
- Sleep: 3 out of 5
- Breakfast: 5 out of 5
- Staff: 4 out of 5
- Statue of Liberty: 4 out of 5
- Empire State Building: 5 out of 5
- Sept 11 Memorial: 5 out of 5
- R Caffe: 4 out of 5
New York trip.. WARNING PLEASE RECONSIDER BOOKING.. there are much better options to consider!!!
Stay Date: 02/2017, louisegough5936 wrote this review.
This wasn't our first visit to NYC in fact we have visited many times and have fallen in love with this wonderful city. Booked as part of a holiday package, which I never normally do, and won't make this mistake again. I pride myself on giving very h… See more
This wasn't our first visit to NYC in fact we have visited many times and have fallen in love with this wonderful city. Booked as part of a holiday package, which I never normally do, and won't make this mistake again. I pride myself on giving very honest reviews, so here goes.. this hotel, unfortunately has too many faults to list, it is sadly very tired and the staff reflect the sub standards which is obviously, been allowed to decline by uninterested management. This hotel obviously doesn't care about bad reviews or substandard, as it is a Very Busy Hotel, catering for people desperate to visit this wonderful city, and mistakenly think budget hotel means Dirty, mouse infested rooms, dried sick stained bedding will be accepted.. yes all true, and we have already been moved room at 1am to Avoid my autistic children screaming as they were terrified to be woken with mice scurrying across the room. This hotel caters for very large groups of visiting school children, gosh if only their parents could see where their precious of spring were staying!!! Very long lines for check in and check out, very long wait for reception and house keeping phones to be answered. Lifts always full so have a long wait to go up or down..Tips bring slippers or bed socks as the carpets are grubby and stained.. Ok the good points of this hotel, fantastic location, coffee shop is excellent and open 24 hours. Clean towels, toiletries and good cable Tv. Only the 18th floor has been refurbished .. Happy to help with any other info regarding this hotel .. we don't check out for another 2 days, sadly booked 6 days Collapse
It is cheap.............Well that is all you can say for it.
Stay Date: 02/2017, cd0g3 wrote this review.
I booked a Penn 5000 room. Check in had a huge line. When we got to the front and I paid extra for early check in I was not given a Penn 5000 room. We didn't realize this until we got to the room and found out how disgusting it was. There was a t… See more
I booked a Penn 5000 room. Check in had a huge line. When we got to the front and I paid extra for early check in I was not given a Penn 5000 room. We didn't realize this until we got to the room and found out how disgusting it was. There was a tiny closet and no dresser and when we looked in the bathroom we found that there was no conditioner. We asked one of the cleaning staff and she told us conditioner was only for the UPPER floors and we might be able to ask someone on that floor for some. This is when I attempted to call the front desk. The phone rang for several mins but no one answered. We headed out and figured we could fix it when we came back before dinner. When we got back still a long line at desk so I attempted to call again and just let the phone ring. For 15 mins the phone rang and no one answered. We decided that it was just a room and we could make it work, but then we actually attempted to sleep in that bed. The mattress was terrible. Old and lumpy and had squeaky springs that you heard at the slightest movement. We also usually find an additional pillow in the closet but not this time. Overall it was a terrible experience. I wish I could say this was the only time in all of our visits but it is not. The last time we stayed with there we had a similar bad experience and I even referenced it in my reservation hoping for improvement. We come to the city a few times a year and I am afraid we will have to look elsewhere for hotel services. Over all very very bad experience. Collapse
USD 20/night fir Wifi? Don't think so!!!!
Stay Date: 02/2017, peterwilliams265 wrote this review.
Location is outstanding so it was a shame to discover that the relatively attracgtive price for accommodation had a lot of hidden extras! Given the target audience for this hotel, I'm pretty sure the wifi policy will discourage most - woud have disco… See more
Location is outstanding so it was a shame to discover that the relatively attracgtive price for accommodation had a lot of hidden extras! Given the target audience for this hotel, I'm pretty sure the wifi policy will discourage most - woud have discouraged us too had we bothered to ask in advance. Not as it the hotel is averse to offering additional sweeteners either - if you spend long enoigh on the website, a pop-up offering free breakfast will be revealed. Disaapointing doesn't quite cut it!!! Collapse
Room should have been condemned
Stay Date: 02/2017, reginad2222015 wrote this review.
Writing on behalf of my husband, who was in NY on business 2/14-2/16/17. Mold, broken and dirty tile, chipped paint... this room was absolutely disgusting and should not be an option for anyone. Nothing like the room photographed for the website. H… See more
Writing on behalf of my husband, who was in NY on business 2/14-2/16/17. Mold, broken and dirty tile, chipped paint... this room was absolutely disgusting and should not be an option for anyone. Nothing like the room photographed for the website. He was moved to a different room after the first night. No refund given and the front desk agent who moved him was verbally reprimanded for doing his job. Collapse
An American Horror Story
Stay Date: 02/2017, Matthew F wrote this review.
As part of a multi centre break, my sister and I arrived in New York and found our way to the Pennsylvania. We'd checked TripAdvisor beforehand and I have to admit, we were a little nervous due to the very...negative reviews from the majority of peop… See more
As part of a multi centre break, my sister and I arrived in New York and found our way to the Pennsylvania. We'd checked TripAdvisor beforehand and I have to admit, we were a little nervous due to the very...negative reviews from the majority of people. Regardless, we decided to keep an open mind and see how things were when we arrived. Location wise, it's excellent. A block away from the Empire State building, just down from Macy's - you're in the heart of the city. The hotel looks pretty grand from the outside with it's imposing canopy. Even the lobby is decent, a marble affair with pillars and sofas/coffee tables for lounging. After all, they describe themselves as "The World's Most Popular Hotel"... After a lift ride to the 16th floor, the doors opened to a rather drab landing area. The carpets were tires and rippled in areas where suitcases have been wheeled along them. And there was a musty smell in general. The doors to the rooms are like something from a bomb shelter - strange green things that look like metal. Once inside out room (which didn't have a ceiling light), there was an intoxicating smell of cleaning products - and not in a pleasant sense. It was a nose burner. After fumbling around by phone light to turn the lamps on, we surveyed our surroundings. The room was clean-ish. The decor very drab and dated. The facilities meagre. We had two large windows that are almost impossible to open. The beds are old and uncomfortable so don't expect a dreamy nights sleep. The bathroom was small, with a broken hairdryer and an unpleasantly high pressured shower. The staff can be quite abrupt at times. Coming from Canada where we had exemplary service, it was bordering on rude in the Pennsylvania. Perhaps my review title is a little hyperbolic, but there really was nothing positive about our stay in this hotel. And to top it off, there's a charge payable to the hotel which wasn't mentioned on any of our literature. They take a fairly large deposit on check in, and then a 35 dollar or so charge when you depart. To summarise; if you have a choice of staying elsewhere, do it without hesitation. Collapse
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