Pennsylvania New York Hotel
2 2 Star:
Per Person Per Night
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A great location doesn't have to be out of reach. New York's Hotel Pennsylvania is in the heart of Midtown Manhattan. Each day our guests hit the streets and arrive at fabulous New York City locales within minutes. Marvel at the Empire State Building, savor exciting Times Square and take in a Broadway show or, hop on the subway right by the hotel and head to one of NYC's diverse and exciting neighborhoods. Just steps away from Midtown's most popular attractions, and offering countless easy transportation options, New York's Hotel Pennsylvania puts you in the middle of the action.
This large, tourist class hotel comprises 22 floors with a total of 1,700 double rooms. Guests may make use of the spacious foyer with a 24 hour reception desk, a currency exchange counter, a cloakroom, lifts and an Internet terminal. There is also a cafe, a kiosk, a number of shops, six restaurants with American specialities and a cosy bar to be taken advantage of.
Hotel Facilities & Services
- 24 hour front desk
- Lift to all Floors
- Air Conditioned Public Areas
- Air Conditioning
- Pay Movies
- Direct Dial Telephone
- Iron/Ironing Board
- Laundry/Dry Cleaning Services
- Housekeeping (daily)
- Name: 34 St Penn Station
- Distance: 0.3 mile
- Name: PENN STATION
- Distance: Opposite hotel
- Name: NEWARK
- Distance: 13.5 miles
- Interconnecting Rooms
Bar and Restaurant
- Restaurant in hotel
- Nearest Tube/Metro Name: 34 St Penn Station Distance: 0.3 mile
- Nearest Rail Name: Penn Station Distance: Opposite hotel
- Nearest Airport Name: Newark Distance: 13.5 miles
To view our full selection of accommodation in New York, view our hotels in New York page.
SuperBreak Customer Rating
- Overall: SuperBreak Overall Rating: 2.0 out of 5 based on 1 review
- Sleep: SuperBreak Sleep Rating: 3.0 out of 5
- Breakfast: SuperBreak Breakfast Rating: 5.0 out of 5
- Staff: SuperBreak Staff Rating: 4.0 out of 5
- Location: SuperBreak Location Rating: 5.0 out of 5
TripAdvisor Traveller Rating
- Overall: based on 4489 reviews
- Sleep Quality:
New York Break
Stay Date: 09/09/2016, a customer aged 45-64 who stayed in this hotel wrote this review.
Hotel Pennsylvania is very well situated for rail and subway access. Just across road from rail station with access to Newark Liberty Airport and short walk to Empire State building. Breakfast in R Caffe was very good and very close by. Subway acce… See more
Hotel Pennsylvania is very well situated for rail and subway access. Just across road from rail station with access to Newark Liberty Airport and short walk to Empire State building. Breakfast in R Caffe was very good and very close by. Subway access very good (but hot) and easy to use Metro Card machine, takes both cash and card payments. Metro (subway) was safe with no hassles, just pre-determine what line and what direction to go using map and it's quite easy. Hotel can take very long to check in and out at peak times, expect 30 mins + waiting. Very big but quite run down and small rooms. Don't expect much in terms of luxury, but well situated so this can be overlooked. Jacks Everything Shop is very close by (next to R Caffe) for anything you need to buy. Nothing is supplied in the room so get drinks and snacks here for the fridge. Recommended stay. Pre-book all the sites you want to see to ensure access and go early just as they open. All Will Call and E-Tickets worked faultlessly booked through the main venue web sites. Although crowded at times people were reasonable to walk amongst, probably better than London. Street traders are the best place to get good deals on hats, shirts and tops and anything else touristy stuff and good fun to deal with. Eating out is very expensive so we used the local shop and stayed in the room after long days out. Great Stay! Collapse
Overall Hotel Rating: 2 out of 5
- Destination: 5 out of 5
- Sleep: 3 out of 5
- Breakfast: 5 out of 5
- Staff: 4 out of 5
- Statue of Liberty: 4 out of 5
- Empire State Building: 5 out of 5
- Sept 11 Memorial: 5 out of 5
- R Caffe: 4 out of 5
Stay Date: 07/2017, Peter D wrote this review.
The attractive price and location right by Penn station and Times Square made you consider this hotel... Look elsewhere. You're thinking of bringing your girlfriend here... don't. Realize that you get what you pay for, though truth be told my stay l… See more
The attractive price and location right by Penn station and Times Square made you consider this hotel... Look elsewhere. You're thinking of bringing your girlfriend here... don't. Realize that you get what you pay for, though truth be told my stay left me feeling "probably even less". The rooms are too old, the bathtubs and restroom tiles are cracked, the carpets barely qualify as such anymore, our room was sparingly furnished to the extreme (not to mention that none of the two bedside lamps worked) and the AC is, even on the lowest setting, reminiscent of the Boeing aircraft engines we rode to the states (but unfortunately also a necessity throughput the NYC summer night). "But the price is decent and the location is great". Yes, yes they are. Collapse
Don't believe the negative reviews! This hotel is fantastic!
Stay Date: 07/2017, Joseph M wrote this review.
My wife and I just got back last night from a four night stay at the Hotel Pennsylvania and we absolutely loved it. Not only is the hotel in the ideal location but the hotel itself was fantastic and the staff was very friendly and helpful. Some thi… See more
My wife and I just got back last night from a four night stay at the Hotel Pennsylvania and we absolutely loved it. Not only is the hotel in the ideal location but the hotel itself was fantastic and the staff was very friendly and helpful. Some things to know: First, the location: You simply cannot beat the convenience of this location. The hotel sits at the corner of 7th avenue and 33rd street, directly across the street from Madison Square Garden and Penn Station. That means that we could catch the subway anywhere we wanted to go literally steps out our front door. We even caught a train in Penn Station that took us directly to Newark Airport for our flight home (that train ride cost us $27 total, as compared to a $70 cab ride, and only took 20 min, start to finish). The hotel is only two blocks from the Garment District, only three blocks from the Empire State Building, and only nine blocks from Times Square. It doesn't get any more convenient than that. Second, the hotel: If you come expecting something brand-new, or something like a Best Western, I suppose this hotel will not meet your expectations. However, if you come knowing that New York is full of history you will appreciate this hotel and its rich history and character. It is not new but that is part of its charm. If you come knowing that space in New York is at premium, you will be pleasantly surprised, as we were, at how large the room was. We were on the 6th floor overlooking 7th Avenue and Madison Square Garden with a great view and when we checked in our room was clean, the carpet was new, and the bed was firm and comfortable. There was a large flat screen TV on the wall and the AC worked great. The staff came everyday and changed our linens and towels, cleaned the room, and replaced our toiletries. The bathroom fixtures were old, but they were clean, the floor was clean, and the water was hot. Our room was great by any standard and fantastic compared to a lot of other places in the city. Third, the Staff: Kenneth checked us in and was helpful, courteous and friendly. Check in was quick and easy. He even gave us passes for breakfast at a cafe a half block away which was unexpected and appreciated. When we got up to our room we found that there was only one towel and we needed an extra blanket so we called the front desk. Within five minutes we had extra towels and blankets at our door. Several times during our stay we stopped at the baggage desk and asked the staff person there questions about locations and directions. The staffers were always helpful and courteous. We were afraid of running into the stereotypical "rude New Yorker" but we actually never had that experience while we were there, and especially not at the Hotel Pennsylvania. IMPORTANT NOTE: I've read many reviews here that talk about the horrible check in experience - the long waits, the rude clerks, etc. Here's what we saw: The hotel is huge so yes, if you try and check in at 3:00 pm, along with everyone else, there will be a long wait at the counter. We saw that the lobby turned into a madhouse every afternoon when everyone tried to check in at once and I can imagine the staff don't have as much time to be as attentive to everyone at that time. So, DON'T CHECK IN AT 3:00 PM!!! As it turned out, we got there much later than we expected and checked in a little after midnight. THERE WAS NO LINE. We called ahead and they had no problem holding our room for us and it made check in a breeze. So plan ahead a little and check in after 7 pm. By then the chaos has subsided and your check-in will be much smoother and pleasant. I'm sure the hotel staff will appreciate it more as well. In short, we had an absolutely fabulous time at the Hotel Pennsylvania, will definitely stay there again (probably won't stay anywhere else), and would highly recommend it to anyone headed to Manhattan. Thank you, Hotel Pennsylvania, for such a wonderful stay!! Collapse
Stay Date: 07/2017, knezie7stewart7 wrote this review.
If I could give this hotel a negative review I would. I have never had such a horrible experience. It has false advertisements of the rooms. We decided to take a trip to New York and this hotel had a good price for one night. The pictures of the room… See more
If I could give this hotel a negative review I would. I have never had such a horrible experience. It has false advertisements of the rooms. We decided to take a trip to New York and this hotel had a good price for one night. The pictures of the rooms on the website looked nice so we got it. We checked in and went to our rooms and it was nothing like being advertised. Our doors were built in 1919 and hasn't been remodeled since then. The bathroom was so small it didn't even have a shower!! The beds were extremely small it couldn't sleep one person let alone two. Our feet would hang off the bed. There were so many bugs. When we went to check out and get a refund the person at the desk gave us a hard time. It was such a bad experience. Collapse
In need of an overhaul.
Stay Date: 06/2017, 730starka wrote this review.
While this hotel is in a great spot for touring the city it is very tired and in need of an overhaul. I know most tourists say they only go to their hotel room to sleep but when the lack of light and fresh air (to help reduce the overwhelming musty s… See more
While this hotel is in a great spot for touring the city it is very tired and in need of an overhaul. I know most tourists say they only go to their hotel room to sleep but when the lack of light and fresh air (to help reduce the overwhelming musty smell in the room) makes it an uncomfortable experience being there then I think it's time to re-evaluate where you're staying. I paid a good deal extra to upgrade to a Penn 5000 room and am still unsure what that actually means because the room I had was very ordinary indeed. It is also a very busy place so be prepared for a long wait at check-in. Collapse
worst hotel experience I've ever had
Stay Date: 03/2017, markparker112 wrote this review.
My stay at the hotel Pennsylvania was the absolute worst hotel stay that I have ever endured. I only stayed for one night and was moved 4 times!! The first room was dirty. I went down to ask to be moved and upgraded. The hotel would not waive the upg… See more
My stay at the hotel Pennsylvania was the absolute worst hotel stay that I have ever endured. I only stayed for one night and was moved 4 times!! The first room was dirty. I went down to ask to be moved and upgraded. The hotel would not waive the upgrade charge. The second room already had somebody in it! The third time I went down and requested that my upgrade be refunded and put into a room that was vacant. After I put my things in the room I came back down to the lobby area and bought a soda and some candy and Upon returning to my room discovered that the door was unable to latch! Therefore, my belongings were completely unsecured. By this time it was after midnight , and I was unable to find alternative accommodations at another hotel. I requested a refund and the front desk clerk told me that that "shouldn't be a problem" but since I went through a third party, I would have to contact them directly to contact the hotel. By 1 a.m. I was finally checked into an inhabitable room. I contacted the third party and relayed the information and they apologized. However they contacted the hotel in the hotel denied the offer of a refund. I called and spoke to the manager, Raymond, and he was extremely rude. To top everything off, there is now a charge on my credit card for $50.47 that is unauthorized and I am disputing it. I wouldn't allow any of my family or friends to stay here in the future. I've also taken the time to report the issue to SouthwestHotels.com[the site I used to book] NEVER STAY HERE Collapse
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