Palma Mazas Hotel
(El Arenal (Majorca))
2 2 Star:
Per Person Per Night
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This hotel is located in a quiet side street not far from El Arenal. The beautiful, sandy beach of Playa de Palma is just a short walk away. Countless shops, bars, restaurants and convenient public transport links as well as the huge water amusement park, Aquacity, are all close to the hotel. The 2 buildings, which are close together, come with a lobby with reception and sitting area, a bar and a dining room. Guests may take advantage of the hotels laundry service.
To view our full selection of accommodation in Playa de Palma & El Arenal, view our hotels in Playa de Palma & El Arenal page.
SuperBreak Customer Rating
- Overall: SuperBreak Overall Rating: 2.0 out of 5 based on 1 review
- Sleep: SuperBreak Sleep Rating: 1.0 out of 5
- Staff: SuperBreak Staff Rating: 3.0 out of 5
- Location: SuperBreak Location Rating: 4.0 out of 5
TripAdvisor Traveller Rating
- Overall: based on 618 reviews
- Sleep Quality:
El Arenal Majorca
Stay Date: 28/06/2016, a customer aged 45-64 from United Kingdom who stayed in this hotel wrote this review.
Hotel room very basic, no fridge, tea making facilities. Bed very uncomfortable, like sleeping on a board. A decent but small swimming pool. Cleaning staff very good and left a tip for them. El Arenal is a decent resort but would not stay in this ho… See more
Hotel room very basic, no fridge, tea making facilities. Bed very uncomfortable, like sleeping on a board. A decent but small swimming pool. Cleaning staff very good and left a tip for them. El Arenal is a decent resort but would not stay in this hotel again. Decent location not far from promenade and water park are the plus points. Collapse
Overall Hotel Rating: 2 out of 5
- Destination: 4 out of 5
- Sleep: 1 out of 5
- Staff: 3 out of 5
- Aqualand: 4 out of 5
Hate it or love it
Stay Date: 10/2017, sonny652017 wrote this review.
Hotel Palma Mazas is not a hotel to please guests. It is an old hotel that needs modernisation. The room that we stayed has only one power point and that is in the bathroom. It is intended for shaving or hairdryer. So if you want to charge your mobil… See more
Hotel Palma Mazas is not a hotel to please guests. It is an old hotel that needs modernisation. The room that we stayed has only one power point and that is in the bathroom. It is intended for shaving or hairdryer. So if you want to charge your mobile phone you have to plug in to the bathroom.The bathroom door doesn't close, probably the wood had expanded as there is nothing wrong with the hinges. However it is very clean as the rooms are cleaned everyday and towels were changed daily. Hygiene is good. The staffs are not friendly and doesn't act on what you need. The food are tasty but the same foods for breakfast and few changes for dinner.Probably because it is only a 2 star hotel and you only get for what you paid. We booked this packaged holidays two days before we left home and the hotel served the purpose anyway. It is about 5-8 minutes walk to the beach and if you want to go to Palma city centre the bus stop is just few meters away. For budget holidays this is ok, for luxury definitely not. Collapse
Stay Date: 10/2017, Michael C wrote this review.
We booked as a last minute holiday and afterwards we read the terrible reviews and it filled us with dread. When we arrived the hotel was clean and welcoming the staff were very friendly. Yes there is no air conditioning yes there is no tv or tea cof… See more
We booked as a last minute holiday and afterwards we read the terrible reviews and it filled us with dread. When we arrived the hotel was clean and welcoming the staff were very friendly. Yes there is no air conditioning yes there is no tv or tea coffee making facilities in the room but what do you expect for what you pay to stay here. The breakfast was ample with a small selection of meats and cheeses but it is a continental breakfast. The dining room was clean and again the staff were helpful. With reading the reviews I would recommend using the safety security boxes but we had no problems at all staying here and we would stay again. Collapse
not impressed, dont go there !!!
Stay Date: 10/2017, meisterstokie wrote this review.
ok here goes.... located about 15 mins from beach on first impression does not look too bad. Would not recommend for persons with walking difficulties due to the gradient of the hills up and down, also pushchairs. Arenal caters mainly for Germans et… See more
ok here goes.... located about 15 mins from beach on first impression does not look too bad. Would not recommend for persons with walking difficulties due to the gradient of the hills up and down, also pushchairs. Arenal caters mainly for Germans etc not a lot for us Brits such as bars and food. Room - twin beds, shower over bath dangerously slippy, bathroom door would not shut and was rotten. TV was old and dont bother with channels! Patio doors latches not working in a lot of rooms. Lift very noisy and cockrels start crowing about 3-9am. We have seen them running wild around the corner. Cleaning staff come daily if you want your room cleaned. Bar and restaurant staff good except one man who appeared very unhappy. Food very basic we were all inclusive but after twice did not bother with lunch as that would be repeated eventually possibly at dinner. Very poor choice of dessert, melon, jelly or cake. Soup bland and tasteless mostly. Margarine horrendous! No bacon or egg served. Three ladies had £200 stolen from safety deposit box while we were there. No entertainment at all. No snacks for all inclusive, had to pay 4 euros for one day wi fi. Also 1 euro for a glass of sangria. They accommodate young persons on their own and we had a terrrible time with shouting, listening to what I wont mention on a public website in the bedroom next door. You need to have either a sleeping tablet or plenty of booze to get to sleep in this place. I would recommend reading other reviews and believe what they say it is true. Only one member of reception a young lady was pleasant the rest could cut cheese with one look at a mile!! We met some great people and had a laugh with good company (you know who you are folks)! At the moment it is like 18-30 club for young people I feel sorry for couples and families who will get no sleep. The only entertainment is lucky lucky men who come round selling crap gear, watches, hats, furry monkeys etc. Lots of reports from other clients of complaining about various issues and being ignored by reception staff on some occasions rudely spoken to. Collapse
Stay Date: 10/2017, scotty182 wrote this review.
I tried to like this hotel, I was of the impression of 'you get what you pay for'... On arrival the hotel actually doesn't look too bad, nowhere near as bad as what I thought it would be, the reception staff aren't overly welcoming, it's all routine… See more
I tried to like this hotel, I was of the impression of 'you get what you pay for'... On arrival the hotel actually doesn't look too bad, nowhere near as bad as what I thought it would be, the reception staff aren't overly welcoming, it's all routine to them. The room was a spacious room considering there were 2 twin beds and bunk beds. Bathroom was fine with a walk in shower but no bath. There are very limited plug sockets, the hot water takes around 2 minutes to start coming through properly. The balcony is sloped for some reason and quite small with 2 chairs and no table. The pool is tiny and really cold as there is hardly any sun on it all day, also be cautious of the tiled floor as it is extremely slippy when wet. Location wise, it is around 15 mins walk from the beach and main strip of what is made up of mainly German eateries and bars. I would advise to get a taxi back as the hill is really steep and and a killer if you have a push chair. The food we had was only breakfast which was your normal continental breakfast, mostly to cater to the German taste buds. Cant complain about it as it is what it is. We went out a few times to The Sportsman for a full English which was nice. Don't expect to get much sleep here unless you have been hammering the beer all day as the walls are paper thin, you can hear other people moving furniture, laughing etc, we were above the bar and had the pleasure of the AI people singing their hearts content out everynight to Family Party Bangers Vol 2! Although I believe this is because there was no entertainment on at the hotel. There is a bunch of Cockrel's out front that decide to wake up around 5am and literally do not shut up until around 9am. Credit to the maids who were very friendly and came everyday with fresh towels and made our beds ad tidied up etc. On checkout we were just told 'bye bye' no thank you, how was your stay etc. If you are not familiar with Arenal then I wouldn't recommend staying here or even in Arenal at all, maybe go up the coast to Can Pastilla or something like that. You go on holiday to relax and de-stress, I came back from this one sleep deprived and going cuckoo! Collapse
Stay Date: 10/2017, jayneyp111 wrote this review.
Below is listed the reasons NOT to stay here. 1. 20 pounds was stolen from someones security deposit box when i arrived. 2.2 The food is disgusting. who? in gods name batters then deep fries brussell sprouts, and broccoli from the day before. No fres… See more
Below is listed the reasons NOT to stay here. 1. 20 pounds was stolen from someones security deposit box when i arrived. 2.2 The food is disgusting. who? in gods name batters then deep fries brussell sprouts, and broccoli from the day before. No fresh fruit at all. pudding every day is jelly, cake, melon or a blamange type slop. 3. No lights on balconies at night. pitch black if like me situated at the back. 4. apart from the young lady in the morning all receptuion staff are rude and interupt you when you speak. 5. the pool is out of the sun all day and is freeing. 6... VERY VERY WORRYING...I was 4 floors up and my balcony was at least 30 degrees out and sloping... This place is way below budget. no shets changed in my week stay either. the list just goes on and on... Collapse
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