Palais des Roses
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The Palais des Roses Hotel is located near the beach in the heart of the sea resort of Agadir. The hotel is built in a typical Moroccan style and surrounded by beautiful gardens, boasting spectacular views over the bay. The luxurious and spacious guest rooms are all equipped with modern amenities such as hairdryer, telephone, minibar, safe and satellite TV. Facilities within the hotel include a swimming pool surrounded by gardens and palm trees, a semi-private beach, Ping-Pong, billiard tables, tennis court, 3 putting greens and children's club with a pool and games workshop.
Hotel Facilities & Services
- Lift to all Floors
- Air Conditioned Public Areas
- Air Conditioning
- Mini bar
- Room Service 24hr: Yes
- Ground Floor Rooms
- Direct Dial Telephone
- Parking at Hotel Free: Yes
- Indoor Pool Free: No
- Outdoor Pool Free: Yes
- Treatment Rooms
- Jacuzzi Free: No
- Sauna Free: No
- Tennis Free: No
- Solarium Free: No
- Steam Room Free: No
- Gym Free: No
- Name: AGADIR ALMASSIRA
- Distance: 20 kilometres
- Cots/Cribs Free: No
- Interconnecting Rooms
- Baby Sitting
Bar and Restaurant
Breakfast served from
- Saturday/Sunday: 07:00
- Monday to Friday: 07:00
Breakfast served to
- Saturday/Sunday: 10:30
- Monday to Friday: 10:30
- Bar in Hotel
- Restaurant in hotel
- Pets Allowed Free: Yes
- Nearest Airport Name: Agadir Almassira Distance: 20 kilometres
To view our full selection of accommodation in Agadir, view our hotels in Agadir page.
TripAdvisor Traveller Rating
- Overall: based on 979 reviews
- Sleep Quality:
Think twice before booking
Stay Date: 09/2017, Kuba H wrote this review.
I've just arrived from Morocco, where I stayed in Palais des Roses hotel in Agadir. This place is just overrated. After arriving it took me about 1,5 hour to check in, when 3-4 people were working in Recepction. It seemed way too long for me. After a… See more
I've just arrived from Morocco, where I stayed in Palais des Roses hotel in Agadir. This place is just overrated. After arriving it took me about 1,5 hour to check in, when 3-4 people were working in Recepction. It seemed way too long for me. After a few hours trip, all I want to do is quick check in and have a rest. Before finishing checking out, they urgently wanted to present us all of the additional excursions and acvitivies - I find this highly unnecessary. What I had to do next was to wait for the baggage service - they didn't allow to grab own suitcase directy to the room, but wait and wait. When I've asked for payment the staff told me to come back in a one hour (why?). I didn't got the bill and any payment confirmation, even when I asked for it, so I doubt if the total bill and currency calculation was made properly... Don't get cheated by the ad descritiptions! This hotel probably WAS 5-star, but now it is barely 4-star standard. There are no four restautrations. Acutally, there is only a pizza bar next to the pool (very good btw), but you can't eat anything more there. The guests are not allowed to bring any food or drinks to the hotel (sick! is the guest a client of hotel or not?), so all you can eat and drink there is only breakfast and something from pizza bar menu. You can't even buy any snacks (i.e. chips or sweets) in the hotel, because there is no such place. And the closest any shop is located about 25min one way walk from there. The room was rather clean but way too noisy. The doors are not "sound-proof" and you hear everything that is happeing on the tile-covered corridor. And you can hear the neighbours too. Don't get cheated by "sea-view" rooms (the ad says 65% of rooms have these). You'll probably get the room with view on another hotel or street, and a bit of sea if you'll spot it out. The minor drawback is lack of internet there. The only accesible wifi is in the reception hall and works badly. Actually it does not work. Another online spot is the beach bar, where internet works much better, but it's still hard to do any serious things by web. I find it a really bad thing, because main thing the guests will do, when spending holidays in hotel is just hanging around the pool, so many youngs would probably would like to use internet. Summary: Pros: - nice beach bar with good pizza and nice staff - close to the beach - nice animation staff by the pool Cons: - noisy - no internet - reception staff (!!!) - no restaurant, shop, bar but pizza bar Collapse
Not at all as advertised & Never Again.
Stay Date: 09/2017, Travellbag100 wrote this review.
We paid our booking agent (Super Escapes) extra for an up grade but we never received it, as the hotel said we were only booked in a Standard room, so we refused to pay more for an upgrade, as we had already paid our agent for it. So we started off o… See more
We paid our booking agent (Super Escapes) extra for an up grade but we never received it, as the hotel said we were only booked in a Standard room, so we refused to pay more for an upgrade, as we had already paid our agent for it. So we started off on a bad note. Then we were told there was no alcohol served, or allowed in this hotel, which was upsetting as we had booked this holiday as an All Inclusive hotel. All you can get on your all inclusive package is water soft drinks & coffee, if you have B&B or half board you even have to buy the water, as they do not allow you to bring any into the hotel, it advertises a mini bar in the room, Not True! No mini Bar. it also advertises Bath Robes in the room, Not True, No Bath Robes. We were unable to open our room safe, it took 3 phone calls and just over 31/4 hours before someone came to open it. 3 of our party of 4 were sick and ill while here, 2 quite bad, and 1 slightly, so much so we were all confined to the hotel for over 3 days. So missing out on our arranged trips out. The place is generally very shabby, 3* at the very best, most certainly not a 4* The majority of the seats are dirty, stained, and very tatty and a lot of the rattan type chairs have ragged holes in them. The food is very repetitious, Salad, Rice & Chicken, with a very occasional stewed meat dish, There were 2 soups each day, but one was the same for 4 days, it was even offered for breakfast. Everything is so unhygienic, everywhere is contaminated with bird droppings, on the tables, on the chairs, birds in the serving dishes, birds included Magpies, Pigeons, Sparrows, House Buntings, and even a large Herring Gull. Birds were even stealing food from the catering trays, when I complained I was told "This is normal" so that made it acceptable!!. (I have photographs of all items listed) Most of the staff were very friendly, (the few that could speak any English) Except for one arrogant, ignorant, and rude porter in the reception hall. The place is full of security guards patrolling, which is most off putting, At night time in the corridor's to the rooms it is very dark and dimly lit, and sometimes had no lights on at all, It is very noisy with continual slamming of doors especially around 5am time. We never saw any entertainment for adults, just 2 animation team members with young children getting them to dance, scream and shout till well after 10.30pm when these very young children should have been in bed. We were only able to find 3 other English people in the hotel. Some mornings and early evenings you could get no hot water. I do not understand the reason for it, but we saw more cases of food waste here than anywhere we have travelled to, people piling their plates high with food only to pick at it and leave most of it, then return and get another plate full, and do the same again, especially with bread rolls, with a plate of 5 or 6 rolls, eat one then leave the rest?. The general area around this hotel inland, is very run down and more reminiscent of a war area, with large tracts of filthy, rubbish strewn wasteland, and empty shells of deserted unfinished buildings. Palais des Roses, Morocco, Never Again!! Collapse
Stay Date: 08/2017, Anna L wrote this review.
We lived in a junior suite. The standard was very very poor. The beds were so hard and the pillows aswell. Impossible to sleep at. We made them change our mattresses and bought own pillows. After complaining a few times we were offered to change t… See more
We lived in a junior suite. The standard was very very poor. The beds were so hard and the pillows aswell. Impossible to sleep at. We made them change our mattresses and bought own pillows. After complaining a few times we were offered to change the suite, however the standard was the same. There were not many European tourists. About 20. The staff did not speak english, accept for a few in the reception. The guards were very rude and at 2 times screamed at us during our stay. Since they didn't speak English we found the situations very uncomfortable Our personal info including passport info and contact info that we gave during check in were given to others. Among others travelagencies that tried selling us excursions. He knew our names as well as other personal info only given in our passport As well as staff members that contacted me after check out. Which made us feel very unsafe. However I do must say that the guests were kind to us and the pool area was absolutely amazing. It was also a big plus that the private beach was just about 100 meters away from the pool area. And also 2 persons in the reception were very kind to us and listened to us. (a few ignored) However I would never ever choose this hotel again and I do warn you from choosing this. I was supposed to stay there for 3 weeks but I changed hotel after 1 week cause it became to uncomfortable with the hotel guards and the poor standard. We did not feel welcome. Collapse
Animation Team are the BEST.
Stay Date: 08/2017, Hakim A wrote this review.
Animation team: Sabah, Said, Nour & Abdel really bring the hotel to life during the evenings without them it would honestly leave palais des roses being just another hotel rather than a resort. hotel overall lacks. poor service, they should take ad… See more
Animation team: Sabah, Said, Nour & Abdel really bring the hotel to life during the evenings without them it would honestly leave palais des roses being just another hotel rather than a resort. hotel overall lacks. poor service, they should take advice from their animation team. Collapse
AVOID ! Terrible stay!
Stay Date: 05/2017, ammaad wrote this review.
First opinion of the hotel from the outside was wow! Walked in had to wait for our rooms but we didn't mind. Anyways our rooms were a 10minute walk from the lobby! Which was annoying if you had forgotten something back there. We had three rooms in … See more
First opinion of the hotel from the outside was wow! Walked in had to wait for our rooms but we didn't mind. Anyways our rooms were a 10minute walk from the lobby! Which was annoying if you had forgotten something back there. We had three rooms in total and all 3 rooms had faults with them, one some lights would not work one the safe was not locking and the other then balcony door would not lock but after a word with management they sorted this the next day until the last day when the safe stopped working again but we wasn't too fussed as we was flying out the next day and our belongings had been safe for the past few days. However as we came back to our rooms that day the cleaner was just walking out looking suspicious but then stalled us and started offering towels and slippers etc which was odd as they usually would not say hello. A few hours later we realised £50-70 from 4 of us each had been stolen! We then confronted the reception who said speak to the manager in the morning. We spoke to him the next morning and he started shouting at us say why does everyone from England claim to loose to their money ! But after I told him I don't want the money back its not about the money it's the principle he then said he has had a few complaints about the same cleaner! So it's something he knew off or maybe he was in on it too! We was glad it was our last day ! Couldn't trust no one in the hotel. My friend even left a bag with his slippers in the lobby by accident came back from the room and they had gone. 'No one had seen the bag' I'm writing this review 3 months later as the same manager tricked us into writing a review whilst we was there and said he would let us use the spa for free if we left a nice review! Hotel don't let you take anything back in for eg food drink and charge you twice the price from the bar not sure if this is normal for hotels in that area. Also the 'private' beach is simply the actual beach where everyone can walk on! Overall just simply avoid!!! Collapse
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