Moevenpick Hotel And Resort Petra
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The luxurious 5* Moevenpick Resort Petra is located directly at the entrance to the historic city of Petra and is the closest resort to the Rose-Red City, with stunning views over the Great Rift Valley.
This distinguished hotel boasts 183 newly renovated rooms and suites with modern furniture and the latest technology including Wi-Fi, a flat screen TV, air conditioning, coffee and tea making facilities. The hotel also offers a free mini bar available in all rooms.
This luxurious resort features oriental furniture combining natural stone, handcrafted wood and Middle Eastern fabrics and textures. The Moevenpick Hotel and Resort Petra boasts a wide variety of restaurants including the award winning ‘Al Iwan’ which serves sumptuous Mediterranean cuisine and ‘Al Baraka Tea Room’ where you can delight in a classic afternoon tea. You can also enjoy magnificent views from the Al Ghadeer roof garden. State of the art fitness and leisure facilities are also on offer at Moevenpick Hotel and Resort Petra including a swimming pool, steam rooms and relaxation areas.
To view our full selection of accommodation in Petra, Jordan, view our hotels in Petra, Jordan page.
TripAdvisor Traveller Rating
- Overall: based on 3153 reviews
- Sleep Quality:
Extremely disapointing !
Stay Date: 06/2017, leila t wrote this review.
I live in Amman and went for a couple of days off to Petra. We stayed over two nights to visit Petra as some friends recommended it as the best hotel in Petra. I have to say, from the arrival the service was totally inexistent. The room I booked, wh… See more
I live in Amman and went for a couple of days off to Petra. We stayed over two nights to visit Petra as some friends recommended it as the best hotel in Petra. I have to say, from the arrival the service was totally inexistent. The room I booked, which was supposed to be a supperior room, with nice views was decrepit with an old carpet and very narrow to be a double room in such a category of hotel. The view, that is described in the website, is not inexistent and we only had a small window looking on the parking lot. We had dinner at the terrace which is very nice. However, one of the waiters was absolutely unbearable and spent the evening "joking" with us and finding extremly funny to pretend to cover us up with our scarf "like the bedouin ladies". The bill was unacceptable knowing the cost of this kind of food in the rest of Jordan or even in other restaurants in Petra and taking into account the poor choice and service: 80 JD for two persons with one glass of local wine. Beeing in such a touristic town you woul expect some kind of orientation or service regarding the exploration of the site but again nothing. Knowing Movenpick from Switzerland it seems unbelievable this hotel is part of the hotel chain. Collapse
The perfect location
Stay Date: 06/2017, DMak95 wrote this review.
The hotel is beautiful and in the perfect location to explore Petra! The staff was wonderful and took great care of us. Make sure you check out the rooftop bar! It has a beautiful view and great drinks!
The hotel is beautiful and in the perfect location to explore Petra! The staff was wonderful and took great care of us. Make sure you check out the rooftop bar! It has a beautiful view and great drinks! Collapse
Location is only redeeming factor
Stay Date: 06/2017, SusanY784 wrote this review.
Recently stayed for 3 nights over Eid. We were grateful to have read a previous review that stated that this was in no way a 5 star hotel by international standards, however despite going with the knowledge that this would not be the usual standard … See more
Recently stayed for 3 nights over Eid. We were grateful to have read a previous review that stated that this was in no way a 5 star hotel by international standards, however despite going with the knowledge that this would not be the usual standard we stay in, we were still disappointed. Firstly, the positives. The location is awesome. We did 3 days in Petra, completing 3 of the major hiking trails in addition to the main trail. The location of the hotel is literally metres from the visitor centre, which was a welcome relief after hiking 15km through the rocky terrain each day! That's the only reason for this review not being only 1 star. Oh yes and the fresh bread at breakfast was lovely. That's about it as far as positives go. The majority of the negatives, individually, all seem fairly petty, however considering this was a 3 night stay, the number of small issues was too much. Starting with the biggest issue - one morning we noticed a large amount of blood on the fourth floor corridor. Two different cleaners were in the same corridor, so we didn't raise it to reception assuming it would be cleaned by those staff. It was still there 45 mins later after we'd returned from breakfast. We then got changed for a day in Petra, and set off maybe another 45 mins later, and the blood was still there with cleaners seemingly cleaning around it. Disgusting, and a health hazard. Upon arrival, we found the main entrance closed due to construction works, with no notice given to guests beforehand. The gentleman checking us in was, at best, polite, until we declined his offer to book us a guide for Petra and had already made a prior booking for Wadi Rum. His attitude to us visibly changed after this, slamming the room key down, not telling the room number, or even a simple 'have a nice stay'. The main restaurant, the mediterranean one, was closed for the duration of the stay. I appreciate that closures may happen during ramadan and Eid, however this left us with the snack restaurant, roof garden, and the buffet. The roof garden was fully booked on the first night (again, would have been nice to be told by the man on reception that we needed to make reservations!), so we chose the buffet. Very limited choice, with dry, tough chicken and even dryer roast potatoes. The following night we went to the roof garden where the main course of at most 100g of beef served with a single bouncy ball sized, dry, hard potato and a piece of barely cooked cauliflower, was brought out within 5 minutes of the starters which were barely touched by that point. Breakfast was passable, however the dirty tables and broken coffee mugs let it down. Having packed lightly for a short break, losing one outfit due to someone else's spilt coffee still being on the table cloth was a pain. The restaurant in the courtyard took 20 minutes to bring change of only 33 JOD, knowing full well we were waiting for our transfer back to the airport Bottles of lager delivered on room service with no bottle opener, then taking almost 30 minutes to bring one. None of the staff in the bars were proactive in asking if you wanted a drink; you had to find a waiter to ask and they weren't often around - we noticed one standing behind a column in the bar smoking instead of serving customers. Another time, my drink was empty, waiter cleared the empty glass and I asked for another, he was gone before my husband got as far as 'please can I...'. This was a constant across all bars and restaurants (and was the same for soft drinks as well as alcohol, as we at first thought maybe it was an alcohol limiting thing due to ramadan). Pool Terrace bar was stated in reception as being open, and wasn't. Therefore nowhere to get even a bottle of water by the pool. The gym attendant actually shouted at me for taking two pool towels - one for me and one for my husband. Ordering specific spirits (e.g. Tanqueray and Glenlivet) and being served lesser versions (Gordons and Red Label), was at least rectified by only charging us for the cheaper versions - why advertise that these are available, and have them on the shelves, if you're going to serve whatever you want to the customer anyway. Housekeeping arrived 90 minutes before check out on the final day - most hotels, whatever standard, will know who has or hasn't checked out and do this after the guest has left. Check out was just as hospitable as check in, with the man very rude and abrupt when he was actually talking to us and not making and answering multiple calls - 'room number' and holding out his hand to mutter 'card' were the extent of the interaction when settling the bill. Overall, if I'd paid for a 3 star hotel, I wouldn't be as disappointed. Somewhere charging as if its an international 5* and masquerading as a 5* should be doing better than this. We left the hotel disappointed, hungry, but amazed by the wonder that is Petra. Given the number of reviews that state that this is the best place to eat in the area, I'm glad we stayed here as if this is the best, I dread to think of what we could have ended up with! Collapse
Great place to stay while visiting Petra
Stay Date: 06/2017, crew3lt wrote this review.
We stayed for one night and enjoyed the hotel being adjacent to the entry point to the protected site. The room was clean and the bathrooms well appointed. We were in a junior suite that overlooked the interior courtyard of the hotel. As a result t… See more
We stayed for one night and enjoyed the hotel being adjacent to the entry point to the protected site. The room was clean and the bathrooms well appointed. We were in a junior suite that overlooked the interior courtyard of the hotel. As a result there was very limited natural light in the room. The bed, king sized, was very comfortable and inviting. At our room rate the mini bar contents were included with the room. The sofa bed was comfortable for our 17 year old son. Be sure to remember to ask for the sofa bed to be made up as it gets closer to bed time. We used the rooftop lounge for after dinner beverages and dessert. It would be a great place to watch the sunset. Breakfast in the main ground floor restaurant was very nice. Great local, European, and English breakfast selections. Service was very nice. A friendly and attentive staff. Collapse
Thank you to the team
Stay Date: 02/2017, ektakapoor wrote this review.
I want to start with a big Thank You to the concierge team. After our visit to Petra our car broke down and we were practically stuck. The car rental company suggested us to seek assistance from hotels nearby and Movenpick came to our help. The gentl… See more
I want to start with a big Thank You to the concierge team. After our visit to Petra our car broke down and we were practically stuck. The car rental company suggested us to seek assistance from hotels nearby and Movenpick came to our help. The gentlemen at the concierge took our car while we were waiting at the lounge and got it fixed no sooner. The hotel is located right outside the heritage site. The interiors are conceptualized to give the travelers a local touch. The hotel was packed, sure due to the service they are ready to provide to guests like us even though we were not staying at the hotel. Collapse
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