Mercure Southampton Centre Dolphin Hotel
4 4 Star:
- On-site bar area
- Visit the Signature Restaurant during your stay
- Free Wi-Fi
Search for room availability
The Mercure Southampton Centre Dolphin Hotel is located in the centre of Southampton, within walking distance of Southampton Port and other attractions within the city, including West Quay Shopping Centre and the ancient City Walls. Having completed a £4 million redevelopment programme in 2010, this historic hotel has been transformed whilst still retaining its old charm and character.
The traditional Mercure Southampton Centre Dolphin Hotel, which once hosted Jane Austen's 18th birthday party, offers the contemporary Signature Restaurant serving a tantalising array of dishes made from fresh, locally sourced ingredients, in addition to a modern bar and coffee lounge, which provides a stylish place to relax and catch up with friends.
The Mercure Southampton Centre Dolphin Hotel features 90 comfortable bedrooms, with a wide range of facilities to make you feel at home including free WIF internet accessI, telephone, iron and board, safe and hairdryer. Each room provides the perfect base from which to discover the many delights Southampton has to offer.
Hotel Facilities & Services
- Total Floors Number: 4
- Total Rooms Number: 90
- Non-Smoking throughout the hotel
- Lift to all Floors
- Tea and Coffee Making Facilities
- Internet Access
- Room Service 24hr: Yes
- Direct Dial Telephone
- Iron/Ironing Board
- Laundry/Dry Cleaning Services
- Housekeeping (daily)
- Sofa Beds Adults: Yes
- Parking at Hotel Cost: £5.00 Per 24 Hours
- Name: SOUTHAMPTON CENTRAL
- Distance: 4 kilometre
- Name: SOUTHAMPTON
- Distance: 7 kilometres
- Cots/Cribs Free: No
Bar and Restaurant
- Breakfast served from Saturday/Sunday: 07:30
Breakfast served to
- Saturday/Sunday: 10:00
- Monday to Friday: 09:30
- Bar in Hotel
- Restaurant in hotel
- Children's Menu available
- Highchairs available
- Guide dogs only
- Nearest Rail Name: Southampton Central Distance: 4 kilometre
- Nearest Airport Name: Southampton Distance: 7 kilometres
To view our full selection of accommodation in Southampton, view our hotels in Southampton page.
SuperBreak Customer Rating
- Overall: SuperBreak Overall Rating: 1.0 out of 5 based on 1 review
- Sleep: SuperBreak Sleep Rating: 3.0 out of 5
- Breakfast: SuperBreak Breakfast Rating: 2.0 out of 5
- Staff: SuperBreak Staff Rating: 3.0 out of 5
- Location: SuperBreak Location Rating: 4.0 out of 5
TripAdvisor Traveller Rating
- Overall: based on 1467 reviews
- Sleep Quality:
Short Break In Southampton
Stay Date: 11/09/2011, a customer who stayed in this hotel rated this hotel.
Overall Hotel Rating: 1 out of 5
- Destination: 4 out of 5
- Sleep: 3 out of 5
- Breakfast: 2 out of 5
- Staff: 3 out of 5
- Fat Fig: 5 out of 5
- Tangs: 5 out of 5
Stay Date: 04/2017, lasvegas90 wrote this review.
This hotel must clearly rely on the occasional overnight visitors before joining their cruise ship. The decor,fixtures and fittings are well beyond tired,they are exhausted. We spent three nights on a non- refundable arrangement,relying on its 4 Star… See more
This hotel must clearly rely on the occasional overnight visitors before joining their cruise ship. The decor,fixtures and fittings are well beyond tired,they are exhausted. We spent three nights on a non- refundable arrangement,relying on its 4 Star rating. During our three night stay, a hot buffet breakfast was served only once when cruise guests arrived. On the alternative mornings we were offered something cooked fresh from the kitchen to avoid food wastage.......which we totally accepted. However,between the time of giving our room number and kitchen order.....our meal arrived as we were walking to our table.......the contents clearly represented ingredients cooked the previous day,our many many hours earlier......this disgusting offering was sent back.....the Waitress asked would I like something cooked fresh.....what a dull question to ask. We should have picked up on the tone of the taxi driver's voice,when he asked us if we have stayed at this hotel before........obviously it's pitfalls are well known locally. I would rate this hotel 1-2 Stars maximum. Collapse
Average Mercure but good value.
Stay Date: 04/2017, CADLondon wrote this review.
The hotel is central Southampton. It is an old historic building which needs a huge amount of work doing on it. We had a prestige room (204) which was nice with a king sized really comfortable bed and a really lovely separate sitting room. The bat… See more
The hotel is central Southampton. It is an old historic building which needs a huge amount of work doing on it. We had a prestige room (204) which was nice with a king sized really comfortable bed and a really lovely separate sitting room. The bathroom had a bath with shower and curtain and needed upgrading. The wardrobe was very small, and no drawers for storage. It was okay. But forget the views..... the bedroom overlooks pipes, staircases and impressive piles of pigeon droppings, similarly the sitting room. But - it was really comfortable and really clean. The bar area is small, but the bar man is extremely helpful and friendly. Prices steep but no more than you expect from a hotel. Breakfast room nicely decorated and the buffet is good - bizarrely on the first morning the bread rolls were uncooked - when I told them they offered to put them in the oven - but hardly the point. Breakfast staff efficient. Not the place for an evening meal though. This could be a great hotel but it needs major investment. Overall - if you get a good deal and need an overnight stay - it's fine, but don't expect much. Collapse
Hot rooms and hidden charges
Stay Date: 04/2017, Phil K wrote this review.
Booked direct, no sign of hidden parking charges, but when we arrived forced to pay an additional £5 to park the car overnight. I HATE hidden charges like this. It's extortion. We were checked into room 7 on the ground floor. It was clean and reasona… See more
Booked direct, no sign of hidden parking charges, but when we arrived forced to pay an additional £5 to park the car overnight. I HATE hidden charges like this. It's extortion. We were checked into room 7 on the ground floor. It was clean and reasonably well presented BUT no A/C and the room was a sauna. heating was off but plumbing ran through the room with no insulation on the pipework hence the sauna. Also the W/C was coming away from the wall. After returning from our evening out the room was even hotter, so I complained and we were moved to room 217. A very small room with similar decor. It was a much cooler room and we finally got a half decent nights sleep. For the money, this hotel was not worth it, mid-range pricing for a below par experience. Staff are friendly enough, but facilities and in particular plumbing is way below expectation. I would not choose to stay here again if there were other local hotels available. Collapse
probably a bit harsh with 3 stars maybe 3 1/2
Stay Date: 04/2017, kennytaylor wrote this review.
probably a bit harsh with 3 stars maybe 3 1/2 hotel could be fantastic with a wee bit TLC , as others have said rooms were a bit tired and reception is too small and always busy BUT staff were really friendly and breakfast room was gorgeous and fo… See more
probably a bit harsh with 3 stars maybe 3 1/2 hotel could be fantastic with a wee bit TLC , as others have said rooms were a bit tired and reception is too small and always busy BUT staff were really friendly and breakfast room was gorgeous and food great ( a nice touch was that the staff clearing the tables and prepping for dinner were deliberately quiet and careful when doing so - how many times have you felt like an inconvenience when lingering? ) Collapse
Slipping very quickly…
Stay Date: 04/2017, Barry G wrote this review.
I reviewed this hotel last year and gave it 5 stars. Unfortunately I cannot give it 5 today. 179pounds for a night in a very small room at the side overlooking the door to the kitchen. Shower with about as much power as a citroen 2cv, wardrobe th… See more
I reviewed this hotel last year and gave it 5 stars. Unfortunately I cannot give it 5 today. 179pounds for a night in a very small room at the side overlooking the door to the kitchen. Shower with about as much power as a citroen 2cv, wardrobe that we could only just get a weekends clothing into. I know they do privilege rooms that are more expensive but at the price I paid this time that room was very over priced. The staff upon arrival ( lots of us arrived at the same time) were stressed and showed it towards the customers, thought they could have handled arrival better. I hate to down grade earlier reviews but the Dolphin is starting to look shabby and feels very out dated now. Shame as we loved it before this why we booked again. Think I'll look elsewhere next time in Soton. Collapse
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