Mercure Southampton Centre Dolphin Hotel
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The Mercure Southampton Centre Dolphin Hotel is located in the centre of Southampton, within walking distance of Southampton Port and other attractions within the city, including West Quay Shopping Centre and the ancient City Walls. Having completed a £4 million redevelopment programme in 2010, this historic hotel has been transformed whilst still retaining its old charm and character.
The traditional Mercure Southampton Centre Dolphin Hotel, which once hosted Jane Austen's 18th birthday party, offers the contemporary Signature Restaurant serving a tantalising array of dishes made from fresh, locally sourced ingredients, in addition to a modern bar and coffee lounge, which provides a stylish place to relax and catch up with friends.
The Mercure Southampton Centre Dolphin Hotel features 90 comfortable bedrooms, with a wide range of facilities to make you feel at home including free WIF internet accessI, telephone, iron and board, safe and hairdryer. Each room provides the perfect base from which to discover the many delights Southampton has to offer.
Hotel Facilities & Services
- Total Floors Number: 4
- Total Rooms Number: 90
- Non-Smoking throughout the hotel
- Lift to all Floors
- Tea and Coffee Making Facilities
- Internet Access
- Room Service 24hr: Yes
- Direct Dial Telephone
- Iron/Ironing Board
- Laundry/Dry Cleaning Services
- Housekeeping (daily)
- Sofa Beds Adults: Yes
- Parking at Hotel Cost: £5.00 Per 24 Hours
- Name: SOUTHAMPTON CENTRAL
- Distance: 4 kilometre
- Name: SOUTHAMPTON
- Distance: 7 kilometres
- Cots/Cribs Free: No
Bar and Restaurant
- Breakfast served from Saturday/Sunday: 07:30
Breakfast served to
- Saturday/Sunday: 10:00
- Monday to Friday: 09:30
- Bar in Hotel
- Restaurant in hotel
- Children's Menu available
- Highchairs available
- Guide dogs only
- Nearest Rail Name: Southampton Central Distance: 4 kilometre
- Nearest Airport Name: Southampton Distance: 7 kilometres
To view our full selection of accommodation in Southampton, view our hotels in Southampton page.
SuperBreak Customer Rating
- Overall: SuperBreak Overall Rating: 1.0 out of 5 based on 1 review
- Sleep: SuperBreak Sleep Rating: 3.0 out of 5
- Breakfast: SuperBreak Breakfast Rating: 2.0 out of 5
- Staff: SuperBreak Staff Rating: 3.0 out of 5
- Location: SuperBreak Location Rating: 4.0 out of 5
TripAdvisor Traveller Rating
- Overall: based on 1410 reviews
- Sleep Quality:
Short Break In Southampton
Stay Date: 11/09/2011, a customer who stayed in this hotel rated this hotel.
Overall Hotel Rating: 1 out of 5
- Destination: 4 out of 5
- Sleep: 3 out of 5
- Breakfast: 2 out of 5
- Staff: 3 out of 5
- Fat Fig: 5 out of 5
- Tangs: 5 out of 5
A bit dated but great location
Stay Date: 01/2017, ROSSANNA Y wrote this review.
We booked this hotel on an offer and it was £49 for the night. You have to pay £5 per 24 hours parking which is a bit tricky to find because of the one way roads but it's literally behind the hotel. Rooms were a bit dated, could do with a refurbish… See more
We booked this hotel on an offer and it was £49 for the night. You have to pay £5 per 24 hours parking which is a bit tricky to find because of the one way roads but it's literally behind the hotel. Rooms were a bit dated, could do with a refurbishment to be honest but maybe we just got the "cheaper rooms". I would have been pretty upset if I paid £70 for this room. There were cracks in the ceiling, one light didn't work but it was clean. Location wise it's great! Walking distance to everything you need. We are a couple in our 30s so we took a stroll to Oxford street for dinner and drinks rather than head into the main town. Collapse
Dirty - GM should be ashamed
Stay Date: 01/2017, Allen R wrote this review.
Stayed for 2 nights as we needed a base while visiting family in Southampton. Checked in Friday night and allocated room 118...a small room but that wasn't an issue. The issue was the poor standard of cleanliness and maintenance. Broken bedside lamps… See more
Stayed for 2 nights as we needed a base while visiting family in Southampton. Checked in Friday night and allocated room 118...a small room but that wasn't an issue. The issue was the poor standard of cleanliness and maintenance. Broken bedside lampshades, dirty bath and carpet, damp patches in ceiling, strange odour...just unpleasant. We were given the choice of two other rooms and chose room 120 as it was bigger. To be honest we just wanted to dump our bags and head out as we were now running late for our plans. Changing rooms when arriving at a hotel is such a hassle. The following morning we realised room 120 was actually worse than 118. The bathroom sink was disgusting..the grouting around the sink was brown with dirt and grime. It actually annoyed me so much that I cleaned it myself with some shower gell, hot water and a hand towel...it took me 5 minutes and proved that no one had used any cleaning chemicals on the sink for some time...simply unacceptable from a self proclaimed 4 star hotel. The bathroom and bedroom were shockingly shabby. I have worked in the hospitality industry for over 20 years and have seen some poorly maintained rooms...but there is a big difference between old and tired and just plain dirty. A room can be aged with old furniture and fittings, ans still be clean to an acceptable standard. The fault for this lays with the General Manager Ed [--]. A self respecting GM with a sense of pride for their property and Guests would never allow rooms of this standard to be sold. The GM sets the standard that their team should aim to achieve. I can only assume that the GM and his leadership team do not carry out standard room checks with housekeeping. If they do then they should be ashamed of themselves if they think our experience as guests was an acceptable one. My experience is that housekeeping are usually the unsung hero's of a hotel. Couldn't fault the receptionist who changed rooms for us. Had we spent more time in the room I would have complained. Thankfully all we used it for was to dump our bags and sleep. The Mercure Southampton now has a much cleaner bathroom sink thanks to one of their guests cleaning it! Have a look at the pictures Mr GM and tell me your proud. Collapse
Great location to take in the Naval history of the City and visit the Mayfloer theatre
Stay Date: 01/2017, George J wrote this review.
Our vist was primarily to go to the theater and see Evita. We wanted a comfortable hotel with onsite parking (rare in the City) and within easy walking distance of the theater. This hotel met our needs fully. Comfortable (smallish) standard room. If … See more
Our vist was primarily to go to the theater and see Evita. We wanted a comfortable hotel with onsite parking (rare in the City) and within easy walking distance of the theater. This hotel met our needs fully. Comfortable (smallish) standard room. If we were staying more than 3 nights we would go for a larger room.#; parking at the rear of the hotel and only a 16 minutes walk to the theater. The hotel is in the heart of the old city and the old city wall is only a few minutes away, great to soak up the maritime history. Collapse
Stay Date: 01/2017, Karen B wrote this review.
This hotel needs a total renovation , it is exceeded tired. Currently access to the car park is difficult and the car park itself needs resurfacing and they charge you to park. The food was of a good standard, but the choice was exceedingly unimagina… See more
This hotel needs a total renovation , it is exceeded tired. Currently access to the car park is difficult and the car park itself needs resurfacing and they charge you to park. The food was of a good standard, but the choice was exceedingly unimaginative if you are vegetarian and not much better if you ate meat. The menu is stuck in the 80s, breakfast was the best meal. Beds were comfortable but cleanliness of rooms was hit and miss. Collapse
Good hotel great location
Stay Date: 12/2016, Paulsufc1889 wrote this review.
I've stayed here twice in the last 2 months, I preferred this to the Jury's mainly for the car parking and location It's a very old building so expect creaking floorboards when you walk to the rooms. But the rooms are generally good, I did have 1 roo… See more
I've stayed here twice in the last 2 months, I preferred this to the Jury's mainly for the car parking and location It's a very old building so expect creaking floorboards when you walk to the rooms. But the rooms are generally good, I did have 1 room that had a very "tired" bathroom. Generally I was happy with the staff, the room, bar although small and a limited choice of spirits. The location is great with a wetherspoons next door and a variety of restaurants within a few strides of the hotel entrance. The food in the hotel was very good. Collapse
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