Mercure Hatfield Oak Hotel
3 3 Star:
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Located in the picturesque county of Hertfordshire, the Mercure Hatfield Oak Hotel is an ideal base from which to visit local attractions including, St Albans Abbey, Hatfield House, Whipsnade Zoo and Woburn Abbey. The hotel features 76 comfortable guestrooms, all spacious and well equipped with flatscreen TV with Freeview channels, complimentary tea and coffee making facilities, hairdryer, telephone and FREE WiFi. The hotel also offers FREE car parking.
Hotel Facilities & Services
- Total Rooms Number: 85
- Lift to all Floors
- Air Conditioned Public Areas
- Tea and Coffee Making Facilities
- Internet Access
- Room Service Not 24hr: Yes
- Non Smoking Rooms
- Ground Floor Rooms
- Direct Dial Telephone
- Parking at Hotel Free: Yes
- Name: COCKFOSTERS
- Distance: 5 miles
- Name: HATFIELD
- Distance: 1 mile
- Name: LUTON
- Distance: 20 miles
- Cots/Cribs Free: No
- Interconnecting Rooms
Bar and Restaurant
Breakfast served from
- Saturday/Sunday: 08:00
- Monday to Friday: 07:30
Breakfast served to
- Saturday/Sunday: 10:30
- Monday to Friday: 09:30
- Bar in Hotel
- Restaurant in hotel
- Children's Menu available
- Pets Allowed Free: Yes
- Nearest Tube/Metro Name: Cockfosters Distance: 5 miles
- Nearest Rail Name: Hatfield Distance: 1 mile
- Nearest Airport Name: Luton Distance: 20 miles
To view our full selection of accommodation in North London, view our hotels in North London page.
SuperBreak Customer Rating
- Overall: SuperBreak Overall Rating: 4.0 out of 5 based on 1 review
- Sleep: SuperBreak Sleep Rating: 4.0 out of 5
- Breakfast: SuperBreak Breakfast Rating: 4.0 out of 5
- Staff: SuperBreak Staff Rating: 4.0 out of 5
- Location: SuperBreak Location Rating: 4.0 out of 5
TripAdvisor Traveller Rating
- Overall: based on 616 reviews
- Sleep Quality:
stayed may 20th
Stay Date: 05/2017, Lynne S wrote this review.
We stayed at this hotel as part of a wedding weekend. Marie the receptionist was brilliant. Very friendly staff. Room was clean, quite and had a great night sleep on a very comfortable bed. They were so helpful too when a hitch occurred at the wed… See more
We stayed at this hotel as part of a wedding weekend. Marie the receptionist was brilliant. Very friendly staff. Room was clean, quite and had a great night sleep on a very comfortable bed. They were so helpful too when a hitch occurred at the wedding (which was at another venue). Would definitely stay there again and recommend it to friends. Free wi fi good food. excellent experience Collapse
Stay Date: 05/2017, Natalie B wrote this review.
We stayed here for 2 nights. Check in was great. We advised we had a baby so didn't mind if we were placed at the far end room of a hotel so not to disturb others, which we were given. Our room was roomy, basic but clean. We had a standard room. Mayb… See more
We stayed here for 2 nights. Check in was great. We advised we had a baby so didn't mind if we were placed at the far end room of a hotel so not to disturb others, which we were given. Our room was roomy, basic but clean. We had a standard room. Maybe more attention to detail needed as we found a previous guest's socks and only had one towel. When we rang reception another towel was brought. There was no iron and ironing board in the room but again we could borrow one from reception. Other guest's advised these were available in an executive room. No wardrobe in our room but hanging space which was fine. Drink prices are as expected for a hotel.the bar service at lunch time was sparce, i had to ask a manager as I couldn't see any staff after waiting a while. Our sandwiches at lunch took 40 mins to come which was a bit long for a sandwich. I did notice they were preparing for a function but should this affect normal service? No probably not. The sandwich was lovely. Staff didn't have knowledge of a decent Italian restaurant nearby and after having no luck booking one ourselves, decided to stay in the hotel given the food at lunch was nice. Well what a bad decision that was! Waited 45 mins just for starters (which were lovely when they arrived). Then another 40 mins for main. We were given the wrong sauce with steaks, a pork chop instead of pork steak on mixed grill, meatballs burnt but pasta bale like lava, some chips raw in the middle, given sweet potato fries as a sub instead of a side. I think we'd got a bit past it too once it arrived. Offered a free dessert and drink but declined as we'd heard from another guest the desserts were shocking. The manager was completely empathetic and offered to wipe our full bill but we said we would pay for the starter. The bar staff could maybe crack a smile now and again. My friend asked for Malibu and he started pouring Archers to which she sent it back. He didn't understand what Malibu was. Shower was lovely and bed was comfy. The wifi was easy to connect to but shocking to use. Just used my own data instead. We had no issue with noise but a friend had teenagers running in the corridors screaming but the night porter dealt with the situation well by all accounts. Breakfast lovely but toast was cold so sent it back for more. Was also given more toast when asked. Overall it was ok and staff were very attentive but I don't think I'd hurry back any time soon. Collapse
Very good stay
Stay Date: 05/2017, Alissimo84 wrote this review.
I stayed here for 3 nights as I was on a local training course. Overall I was very happy with my stay. The room was clean, the bed was very comfortable and the shower was excellent.The only issues I encountered were the fire alarm going off at 1.30am… See more
I stayed here for 3 nights as I was on a local training course. Overall I was very happy with my stay. The room was clean, the bed was very comfortable and the shower was excellent.The only issues I encountered were the fire alarm going off at 1.30am on my first night and my key card stopped working halfway through my stay. The room was also very hot until I turned off the heated towel rail in the bathroom on the second day. Oh and I did notice various signs and documents which instructed me to use the room phone to contact Reception for things like room service, and yet there was no phone in the room...! I'd definitely stay here again if I go on another training course in the future. It was clean and safe. Collapse
Surprisingly good hotel
Stay Date: 04/2017, Patrick B wrote this review.
My wife and I stayed at this hotel as part of a Holiday Editions inclusive package and were pleasantly surprised. Reception was one of the best I have encountered in my many years of staying in hotels worldwide. Staff were efficient, cheerful, helpfu… See more
My wife and I stayed at this hotel as part of a Holiday Editions inclusive package and were pleasantly surprised. Reception was one of the best I have encountered in my many years of staying in hotels worldwide. Staff were efficient, cheerful, helpful and friendly as were all other staff we encountered well led by Sumi the Restaurant Manager. Food was good, particularly the breakfast which was self service but, unlike Pendley Manor hotel (also reviewed by me) the servery was constantly monitored to ensure the food was hot and well presented. Scrambled eggs were particularly good and items such as Eggs Benedict were available as part of the normal menu - not an extra charge as many hotels do. The first room allocated on the ground floor overlooked the patio adjacent to the bar and we were disturbed on our first night by rowdy drinkers. When we told Reception they immediately offered a quieter room and arranged for our belongings to be moved whilst we were out during the day. I find it very hard to fault this hotel. Collapse
FANTASTIC WEEK-END BREAK
Stay Date: 02/2017, Tudor O wrote this review.
Although the hotel's situation is a little remote without ones own transportation,this is greatly compensated by the level of the service by staff,accommodation and food; all top-notch.Highly recommend.
Although the hotel's situation is a little remote without ones own transportation,this is greatly compensated by the level of the service by staff,accommodation and food; all top-notch.Highly recommend. Collapse
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