Mercure Burton Upon Trent Newton Park
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Choose the elegant Mercure Burton Upon Trent Newton Park for its private grounds and Peak District views. The hotel is a Grade II listed, Italianate-style manor in 8 acres of manicured grounds looking out onto the Peak District. Sample real ales in Burton Upon Trent’s micro-breweries, 3 miles away; or ride high at Alton Towers theme park, an easy 30 minute drive away. Relax with an aperitif on the terrace before savouring local specialities, flavoured with home-grown herbs, in the oak-panelled Folly Restaurant with its Italianate plasterwork ceiling and grand original fireplace. As the sun sets over the country estate, enjoy a sundowner in the high-ceilinged Club Bar. Retreat to your comfortable standard room with garden views, upgrade to an executive room for extra space and complimentary magazines, or treat yourself to a spacious suite with a sofa or four-poster bed. With just 50 rooms, it’s the little things that count: from express checkout to 24-hour room service and complimentary Wifi internet access.
Hotel Facilities & Services
- Lift to all Floors
- Tea and Coffee Making Facilities
- Internet Access
- Room Service 24hr: Yes
- Non Smoking Rooms
- Ground Floor Rooms
- Direct Dial Telephone
- Parking at Hotel Free: Yes
- Name: BURTON
- Distance: 3 kilometres
- Nearest Airport Name: NOTTINGHAM EAST MIDLANDS
- Cots/Cribs Free: No
- Interconnecting Rooms
Bar and Restaurant
Breakfast served from
- Saturday/Sunday: 08:00
- Monday to Friday: 07:00
Breakfast served to
- Saturday/Sunday: 11:00
- Monday to Friday: 10:00
- Bar in Hotel
- Restaurant in hotel
- Children's Menu available
- Pets Allowed Cost: £10.00 per night
- Nearest Rail Name: Burton Distance: 3 kilometres
- Nearest Airport Name: Nottingham East Midlands
To view our full selection of accommodation in Derby, view our hotels in Derby page.
SuperBreak Customer Rating
- Overall: SuperBreak Overall Rating: 4.0 out of 5 based on 2 reviews
- Sleep: SuperBreak Sleep Rating: 3.0 out of 5
- Breakfast: SuperBreak Breakfast Rating: 4.5 out of 5
- Staff: SuperBreak Staff Rating: 5.0 out of 5
- Location: SuperBreak Location Rating: 4.5 out of 5
TripAdvisor Traveller Rating
- Overall: based on 384 reviews
- Sleep Quality:
Ramada Newton Solney
Stay Date: 30/06/2008, a customer from WHITEHAVEN who stayed in this hotel wrote this review.
Brilliant location - Staff first class - food excellent - hotel in need of decorating. See more
Brilliant location - Staff first class - food excellent - hotel in need of decorating. Collapse
Overall Hotel Rating: 5 out of 5
- Destination: 5 out of 5
- Sleep: 4 out of 5
- Breakfast: 5 out of 5
- Staff: 5 out of 5
- Crich Tramway Village: 5 out of 5
- Abraham Heights: 5 out of 5
- Caulke Abbey: 5 out of 5
- Sudbury House: 5 out of 5
- The Bull: 4 out of 5
- Unicorn, Newton Solney: 3 out of 5
- Ramada Newton Park Burton Restaurant : 5 out of 5
A Break for the Elderly
Stay Date: 30/08/2007, a customer from SWINDON who stayed in this hotel wrote this review.
Unfortunately our last two breaks have been to hotels that are successful in attracting wedding and other parties. In the same way that reformed smokers are the biggest sufferers from secondary smoking, people who have been to many parties/dinners a… See more
Unfortunately our last two breaks have been to hotels that are successful in attracting wedding and other parties. In the same way that reformed smokers are the biggest sufferers from secondary smoking, people who have been to many parties/dinners are the first to complain when their peaceful holiday is disturbed by noisy people and the bass section of repetitive music. The Midlands is rich in National Trust attractions and places for picnics and a little exercise. Midlanders are friendly people. Collapse
Overall Hotel Rating: 3 out of 5
- Destination: 4 out of 5
- Sleep: 2 out of 5
- Breakfast: 4 out of 5
- Staff: 5 out of 5
- Sudbury Hall: 5 out of 5
- Calke Abbey garden: 5 out of 5
- Arboretum: 3 out of 5
- Foremarks Reservoir/walks/picnic: 4 out of 5
Our Special Day
Stay Date: 05/2017, J_Tyr wrote this review.
Firstly, I am going to start off by stating that myself and my new wife both work in the hospitality industry at high management levels. My fiancée saw the hotel and pictures of the grounds back in December and had her heart set on making this our w… See more
Firstly, I am going to start off by stating that myself and my new wife both work in the hospitality industry at high management levels. My fiancée saw the hotel and pictures of the grounds back in December and had her heart set on making this our wedding reception location for May 27th. We enquired with Sophie M, one of the wedding coordinators and throughout the process she could not have been more helpful, friendly and professional. We had various meetings to discuss our plans with Sophie M and also involved Chris, C&B supervisor, and they could not have been more accommodating. The whole approach that these two displayed seemed to be based upon making our lives as easy as possible. Leading up to the day itself my bride asked if she could access the room with her mother and father to add finishing touches with decorations and table top displays / favour gifts. This request was easily accommodated and my bride told me how impressed she was with all the preparation that was already done by the team there. We arrived at the venue at around 3.30pm to be met with Sophie congratulating us and various waiting on staff ready with the trays of reception drinks. Myself and my bride decided to take a sneak peak at the room and conservatory before the other guests made their way in and it was stunning! The level of detail was tremendous, I know poorly trained and inexperienced set ups and this was certainly not one of them! During the sit down dinner itself it was served promptly, there was confusion initially with our guests forgetting their pre-orders but this was swiftly dealt with by the Mecure team and they had the pre-order list ready for any queries. The food itself was delicious and the portion sizes very generous. The flavour, presentation, temperature of all the dishes was spot on! Drinks were already at the table for our guests but further requests for drinks from the bar were dealt with quickly and efficiently. The only slight hiccup was that we did not have the champagne for the toast when the speeches started BUT this was down to my best man's eagerness to start the speeches than anything to do with the staff. Upon noticing the problem my best man popped his head out of the door and asked for the Champagne, this was served impressively quickly and we even received an apology from Chris - not even his fault and yet he accepted accountability for it, this is beyond customer care! The after dinner dancing and drinking was managed by the team perfectly and there were no long queues at the bar. Now I really must say that I was particularly impressed with a girl named Sophie who worked our dinner and also covered the bar, she was outstanding and a perfect ambassador for customer service! The next morning we woke to go down to Breakfast, after conferring with the bride's mother, father, brother, sister in law and their daughter we decided to go down to pre-warn the breakfast team that we would need at table of 7 for breakfast at 9.15. Guess who was there......Sophie the waitress, who dealt with our request without hesitation. When we arrived back, a table had been prepared for us. When we went to the breakfast buffet, everything was well presented and fresh. The staff were obliging and attentive, the lady that I assume was in charge took the time to come to our table to congratulate the bride and myself and stopped to talk about honeymoon plans. At breakfast my wife pointed out Sophie and said that she had been helping her and her parents to decorate the room prior to the wedding. I said how impressed I had been with Sophie and even though we had already left a substantial tip for Chris and the event team we felt that Sophie deserved a bit more.......I approached Sophie and told her how impressed we had both been with her and gave her an extra bit of a tip (I wish I'd had more!) I must also mention Karen on reception who put up with me misplacing my room key, wanting to duck in and out of the storage room and booking us a taxi home - all with a smile! I could not recommend this hotel enough, especially for a wedding reception! The staff were brilliant (everyone stopped to congratulate myself and my wife), the grounds were beautiful and the rooms were absolutely fine. One thing that too many people think these days is that staff are machines without feeling or emotion - trust me, the rule applies to anywhere, the staff deserve respect and for you to be friendly to them as well as vice versa. I have no doubts that if something had been wrong then the staff would have bent over backwards to resolve it. Thank you to EVERYONE at Mecure Burton Upon Trent Newton Solney for making not only myself and my bride's day special but for making all of our guests welcome too! Collapse
left in the past
Stay Date: 05/2017, nathansV7232AL wrote this review.
The Grounds of the hotel are really nice but inside the room is a different story. unfortunately, the rooms need a total revamp. some sockets in the room did not work. bathroom was really outdated and breakfast for £15.50 was a real let down. stayed … See more
The Grounds of the hotel are really nice but inside the room is a different story. unfortunately, the rooms need a total revamp. some sockets in the room did not work. bathroom was really outdated and breakfast for £15.50 was a real let down. stayed for a wedding down the road and the rest of the family who stayed with me all had the same opinion on this accommodation. all in all not worth the £196.00 for 2 nights price and will not be able to reccomend to others. Collapse
mystery tour ended up at fawlty towers
Stay Date: 05/2017, louiseholls wrote this review.
ok where do we start, the tour was lovely but why did we come here? no atmosphere, I am guessing there is no staff training and after reading some of other peoples reviews how do they stay in business, it appears everything is everybody elses fault b… See more
ok where do we start, the tour was lovely but why did we come here? no atmosphere, I am guessing there is no staff training and after reading some of other peoples reviews how do they stay in business, it appears everything is everybody elses fault but most certainly not the hotels or the hotels staff. you are in a service industry you are meant to welcome paying guests, not blame them. How can you run out of bacon? when did you realise there was no bacon? according to the hotel web page it is ' sourced locally' so surely if you run out the morning before you can get some before the next morning? also on previous reviews they have run out of marmalade? go to a nearby shop? run out of brown bread? sarcastic response regarding the toaster in the breakfast room, goodness me this is meant to be 4 star, and then the manager wants to 'vet' the guests before they come, I await with bated breath the response, I am guessing it will be very defensive of the staff ( cant be their fault---bloomin customers) and then I love the previous reply regarding the restaurant closed to low numbers, who do you run this for, staff preferences or customers? I will tell the tour company to never come back here again Collapse
misleading and very dissapointed
Stay Date: 05/2017, stephen j wrote this review.
After travelling for several hours we arrived and were greeted with " restaurant is closed you have to eat in the bar" we booked a half board package. The bar was not suitable to eat a three course dinner in as the tables were no higher than a coffee… See more
After travelling for several hours we arrived and were greeted with " restaurant is closed you have to eat in the bar" we booked a half board package. The bar was not suitable to eat a three course dinner in as the tables were no higher than a coffee table. There was no menu for a half board package, just an allowance which was not possible to source for the allowance made. The breakfast menu states back bacon but was not back bacon it was streaky bacon, after daring to voice our concerns the staff attitude was awful and no apology or any concern was shown, don't waste your money here go somewhere else Collapse
Last minute business trip
Stay Date: 04/2017, daryls1986 wrote this review.
I was recently in Burton on a business trip and booked in at the Mercure. I have to say the grounds of the property are absolutely stunning, the view from my room looked out onto the rear gardens which was great to wake up to. Overall the interior co… See more
I was recently in Burton on a business trip and booked in at the Mercure. I have to say the grounds of the property are absolutely stunning, the view from my room looked out onto the rear gardens which was great to wake up to. Overall the interior could do with a bit of modernisation as the rooms look quite dated but they are perfectly adequate, I would definitely stop again though. Collapse
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