Mercure Bradford, Bankfield Hotel
3 3 Star:
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For those with a love of film and literature, the Mercure Bradford, Bankfield Hotel is sure to delight. Just 15 minutes from the hotel is the National Museum of Photography, Film & Television – a great day out for the film enthusiast. No visit would be complete without visiting the Bronte Parsonage Museum, home to the Bronte sisters. Set in Gothic grandeur in the heart of Yorkshire Bronte country, this stylish country house is also a good base for visiting the Yorkshire Dales, Emmerdale Country and Leeds. After a long day exploring, you can really unwind in The Brasserie. Whether you are meeting for a chat over coffee or looking for a bite to eat, this individually styled restaurant offers a wide selection of traditional and internationally inspired dishes. A weekend break for the whole family to enjoy.
- Tea and Coffee Making Facilities
- Internet Access
- Room Service 24hr: Yes
- Non Smoking Rooms
- Ground Floor Rooms
- Direct Dial Telephone
- Parking at Hotel Free: Yes
- Name: BINGLEY
- Distance: 1 mile
- Interconnecting Rooms
Bar and Restaurant
- Bar in Hotel
- Restaurant in hotel
- Children's Menu available
- Guide dogs only
- Nearest Rail Name: Bingley Distance: 1 mile
To view our full selection of accommodation in Ilkley & Area, view our hotels in Ilkley & Area page.
SuperBreak Customer Rating
- Overall: SuperBreak Overall Rating: 3.7 out of 5 based on 3 reviews
- Sleep: SuperBreak Sleep Rating: 3.7 out of 5
- Breakfast: SuperBreak Breakfast Rating: 4.3 out of 5
- Staff: SuperBreak Staff Rating: 4.3 out of 5
- Location: SuperBreak Location Rating: 4.0 out of 5
TripAdvisor Traveller Rating
- Overall: based on 725 reviews
- Sleep Quality:
Stay Date: 12/05/2013, a customer who stayed in this hotel wrote this review.
The site is so easy to use and I have never failed to get exactly what I want. I wish all sites were this good. See more
The site is so easy to use and I have never failed to get exactly what I want. I wish all sites were this good. Collapse
- Destination: 0 out of 5
- Sleep: 0 out of 5
- Breakfast: 0 out of 5
- Staff: 0 out of 5
Trip to Bradford
Stay Date: 09/01/2009, a customer from Liverpool who stayed in this hotel wrote this review.
Superbreak is brilliant. We booked wrong date and emailed you and you changed it immediately. Thank you for excellent customer service. The staff at the hotel were briliant and printed directions to IMAX Cinema for us. Media museum is superb, going b… See more
Superbreak is brilliant. We booked wrong date and emailed you and you changed it immediately. Thank you for excellent customer service. The staff at the hotel were briliant and printed directions to IMAX Cinema for us. Media museum is superb, going back soon! Haworth railway station was amazing. Saw a steam train, very moving and all run by volunteers! Going back for a train ride! Thanks again! Collapse
Overall Hotel Rating: 4 out of 5
- Destination: 5 out of 5
- Sleep: 5 out of 5
- Breakfast: 5 out of 5
- Staff: 5 out of 5
- Imax Cinema: 5 out of 5
- Media Museum: 5 out of 5
- Haworth Railway station: 5 out of 5
Ramada Bradford / Leeds
Stay Date: 20/08/2007, a customer from WALTON ON THAMES who stayed in this hotel rated this hotel.
Overall Hotel Rating: 4 out of 5
- Sleep: 4 out of 5
- Breakfast: 4 out of 5
- Staff: 4 out of 5
- Ilkley: 4 out of 5
- Saltaire World Heritage Site: 3 out of 5
- Harlow Carr RHS Gardens Harrogate: 5 out of 5
- The Yorkshire Dales: 4 out of 5
- Betty's Tea Rooms Harrogate: 5 out of 5
- Wells Cafe/Bistro Ilkley: 5 out of 5
Looks can be deceiving
Stay Date: 05/2017, DodgetheViper wrote this review.
From the outside this looks to be an impressive hotel. Once you step inside its a different story. The rooms are tired and need a refit, bathrooms have stained baths and grouting. The corridors are scruffy and the carpets stained. The evening meal (i… See more
From the outside this looks to be an impressive hotel. Once you step inside its a different story. The rooms are tired and need a refit, bathrooms have stained baths and grouting. The corridors are scruffy and the carpets stained. The evening meal (included in price) was bland and basic we asked for the a la Carte to be told it was not available. On asking for the wine list we were told there wasn't one and what colour would we like! One of our party on entering their room found it to be already occupied. After an hour or more they finally got the room only to find at 1.30am someone else had a key and was trying to get in. The bar was closed before 11pm even though there were a number of people in, if you want a drink after that you have to go to reception and ask! To be fair it was not all chaos and failings. The staff tried hard to be helpful despite the system or lack of it they were working to. The highlight was the breakfast, it was great! However I won't be back. Collapse
Unpleasant nights sleep.
Stay Date: 05/2017, Keiron T wrote this review.
Check in simple but no mention of functions on. Family room situated over function room playing music into the early hours. Bathroom dirty with cobwebs - TV signal flickered - carpet stained - main door had gap sound it letting light and noise in. Br… See more
Check in simple but no mention of functions on. Family room situated over function room playing music into the early hours. Bathroom dirty with cobwebs - TV signal flickered - carpet stained - main door had gap sound it letting light and noise in. Breakfast nice and service good. However on checking out I was not asked how my stay was - I therefore complained online on the above in detail. Very disappointed. Collapse
The courteous waiting and housekeeping staff are what makes this place!
Stay Date: 05/2017, R P T wrote this review.
Now where do I start! Bear with me as it's going to be a long one! We stayed here for four nights on a coach trip! On arrival we thought how grand it looked but once inside we were reminded it was only a 3 star hotel! Why they don't come into the coa… See more
Now where do I start! Bear with me as it's going to be a long one! We stayed here for four nights on a coach trip! On arrival we thought how grand it looked but once inside we were reminded it was only a 3 star hotel! Why they don't come into the coach and give us our keys I don't know it would be much better than us all queuing and obstructing the entrance waiting for our names to be called out! A welcome complimentary cuppa was much appreciated! The rooms were adequate all though if they are supposed to accommodate 3 I would expect 3 of everything, especially chairs! There were no case stands either. We went for a walk round whilst waiting for our cases - there was a pleasant outside area at both the front and back. We came back in and asked a receptionist if they had a leaflet about the history of the building - she looked blank and another one came and assisted her find it on the computer which was printed out but hardly legible due to lack of ink which we were told would be topped up during our stay so they would do us another one but no friendly chit chat! The meals were very good but again why they don't give out the menus for the evening meals at breakfast surprises me. The breakfast was buffet style and plenty of choice and when I asked for breakfast each morning it was no trouble. There was a choice if three dishes for all three courses for dinner. Again it would be better if you put your name at the top of your menu choice sheet because several people had forgotten what they ordered so we're eating other's meal so they had to change! There is a bar but no lounge but there is a lovely new glazed area on the first floor that has space that would lend itself to having comfy seats there to relax and admire the views. We stayed over the weekend and there was a wedding on Saturday and Sunday as well as a golfing party so they were really busy and the waiting staff coped very well and were all friendly, chatty and obliging especially John, a young Romanian gentleman who was particularly pleasant and deserves staff member of the month award. One thing that really astonished us was that there was no butter for two days - a hotel with no butter!!! Instead we had satchels of disgusting water marg! On returning from our last day's excursion we came back to our rooms to find they hadn't been serviced so I phoned down to reception to report it so she said that she would inform housekeeping. Two hours nothing! So I went down to the reception to see what was happening - I was greeted with a very patronising receptionist who said that housekeeping are dealing with it but I said there is no evidence of a trolley or any staff about - she just replied that it will be done. It was then 6.30 and dinner was at 7 and we hadn't been able to have a cup of tea as these hadn't been replenished either. I asked to speak to the manager. One came and he said that it was the first he had heard of it - the receptionist blushed! I'll tolerate ding patronised but not being lied to! He said that they had been very busy and he is trying to look after all his guests to which I suggested he wasn't looking after us! I asked if there was any chance of having a complimentary drink with our meal tonight - we all had one - all 48 passengers on the coach! By the time I'd walked back to our room there was a young lady with the house keeping trolley - I asked her when was she told about the rooms not being done she replied two minutes ago!!!! Bless her she then rushed about to do the 6 rooms that needed doing! When we left we wanted to leave a tip and the manager said that he'd forgotten to put a basket out and as we were nearly the last ones on the coach it doesn't seem anyone had bothered to leave a tip - I hope he did t just put it in his pocket - I wished I'd given it straight to John! Receptionists are usually the first contact in a hotel and I, as someone else said on a previous review, think that they really need more training in customer care! Most people using their hotel are on their holidays and don't want it spoilt by attitude if staff! This hotel has got so much potential too! Perhaps the management will take on board some of the comments and things will improve! Collapse
One night stop
Stay Date: 04/2017, janet l wrote this review.
We stayed here with national holidays .Room was OK comfortable and very clean.Evening meal and breakfast was enjoyable. But we found the drinks in the bar were very expensive.The evening meal was served by waiters you had to wait to be seated and the… See more
We stayed here with national holidays .Room was OK comfortable and very clean.Evening meal and breakfast was enjoyable. But we found the drinks in the bar were very expensive.The evening meal was served by waiters you had to wait to be seated and then it was known that we were from a coach party and seemed to wait a long time to be served.Breakfast was self service and very enjoyable. Collapse
Perfectly adequate hotel for our golf break
Stay Date: 04/2017, John P wrote this review.
As indicated the hotel was booked as part of a golf break for twenty persons. The geography of the building was a little difficult until one got used to it. My room was at the far end of a long corridor so one got plenty of exercise! The room was fin… See more
As indicated the hotel was booked as part of a golf break for twenty persons. The geography of the building was a little difficult until one got used to it. My room was at the far end of a long corridor so one got plenty of exercise! The room was fine, relatively spacious, comfortable bed and all necessary facilities. Breakfast was good in the buffet style, but some of the items needed to be replenished for late arrivals like myself. The evening meal was included in the deal and was of good quality on both nights of the stay The bar was ok, with good real ale on draught. The staff I encountered were pleasant and obliging. I must say that I do not agree with the negative tone of some of the reviews; our group was perfectly happy with the accommodation and food. Collapse
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