(Cala D'or (Majorca))
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The Marina Corfu Hotel is a family hotel in Cala d’Or with the best value for your money. A family accommodation offering every necessary service, an impeccable design, complete facilities and dreamy sea views. This is the perfect place to enjoy a family vacation in Majorca as a unique and different experience.
The privileged location of the Marina Corfu and its personal attention services make it one of the most complete hotels in Cala d’Or. Direct access to the beach, sun loungers and sunshades so that our guests can enjoy a vacation in Majorca with all the necessary commodities.
This unique family hotel in Cala d’Or has an exclusive entertainment programme for all ages and offers a wide selection of facilities: minigolf, relaxation areas, a kidsclub, multisport court and 2 complete swimming pools for the entire family. Anything you might need so that your vacation in Majorca is the most surprising experience ever.
Hotel Facilities & Services
- Lift to all Floors
- Air Conditioned Public Areas
- Tea and Coffee Making Facilities
- Air Conditioning
- Cleaned Per Week: 7
- Towel Changes Per Week: 7
- Bed Linen Changes Per Week: 2
- Parking at Hotel Free: Yes
- Outdoor Pool Free: Yes
- Tennis Free: No
- Name: MANACOR
- Distance: 30 kilometres
- Name: PALMA/SON SAN JUAN
- Distance: 60 kilometres
- Cots/Cribs Free: No
- Baby Sitting
Bar and Restaurant
- Bar in Hotel
- Restaurant in hotel
- Children's Menu available
- Nearest Rail Name: Manacor Distance: 30 kilometres
- Nearest Airport Name: Palma/Son San Juan Distance: 60 kilometres
To view our full selection of accommodation in Cala D'Or, view our hotels in Cala D'Or page.
TripAdvisor Traveller Rating
- Overall: based on 2209 reviews
- Sleep Quality:
Not 5T Platinum!
Stay Date: 05/2017, CarolynEv24 wrote this review.
Returned yesterday having spent a week at the Alua Soul All inclusive. I went with an open mind & this is what I found:- Upon checking in on Corfu side we were told our room on Skorpios side wasn't ready - very strange as brand new! The men on recept… See more
Returned yesterday having spent a week at the Alua Soul All inclusive. I went with an open mind & this is what I found:- Upon checking in on Corfu side we were told our room on Skorpios side wasn't ready - very strange as brand new! The men on reception desk not very helpful or friendly- don't tell you where your room is, but they do arrange for luggage to be taken there. I know they are having to deal with a barrage of complaints, but customer service is so important. Big mistake I think to only have the one reception as it's quite a trek from one building to the other. Definitely not suitable for anyone with mobility problems as steep steps to negotiate between hotels. Room was good & the sea view was amazing. Huge queen size bed with Ikea style furniture. Not sure about the open plan bathroom with frosted glass doors on toilet & shower. Food in Skorpios was dire on our first day, but gradually improved once more people were in the hotel. However having stayed in other 4* & 5T hotels I would say the selection here is not as extensive and the AI does not include snacks by pool which is unusual. On a positive note there was English bacon at breakfast & dining on the outside terrace with its stunning view was lovely. My main complaint was the sunbed situation which went from bad to worse & is caused by there being nowhere near enough beds. You cannot blame people from reserving them if this is the only way to get one. I was not aware of anyone reserving, but not using. I do object though to beds being reserved at midnight which I did see on one occasion! Didn't see a pool attendant the whole time I was there. There are 2 main pool areas which look same as before, none of the decking shown in pictures. Quite why they have built a huge 'paddling pool' in an adults only hotel I have no idea. More beds would have been more beneficial. There is also a small pool at the back of the Skorpios, up a steep slope with fake grass around it (looks really tacky!) & a handful of beds. Near to the Corfu pool there is some enclosed waste ground with loads of sun beds crammed in & no shade so it is a bit like an oven. Staff in the restaurants & bars are very friendly. Entertainment was mainly in the Corfu bar lounge area which was a completely inadequate area, but they have now started to use the outside which has made an improvement. The entertainment team, Ozz & Manuel, are great & they try really hard to involve the guests in a variety of activities. They are a real asset to the hotel. I think the complaints are mainly due to Thomson advertising the hotel incorrectly. No way is it a 4*, 5T platinum, so does not meet the expectations which are advertised. There is also a fine line between being minimalistic & being very basic. They haven't quite got this right. The hotel has been renovated cheaply & workmanship in places leaves a lot to be desired. That said it's main saving grace is the stunning location & hopefully things will get better, although there's a long way to go before it would justify a 5T Platinum rating. Collapse
Close, but no cigar yet!
Stay Date: 05/2017, MandyF wrote this review.
This is a newly refurbished hotel and it's fair to say they've had issues with the overrunning building work and late opening being widely reported in the national press and on TV. Most of the staff are working hard to ensure everybody has a good hol… See more
This is a newly refurbished hotel and it's fair to say they've had issues with the overrunning building work and late opening being widely reported in the national press and on TV. Most of the staff are working hard to ensure everybody has a good holiday, but they still have some way to go before they're properly up and running. New things are appearing every day, one day it was a refrigerated unit for the snacks, the next it was a piano! I strongly advise against anybody with mobility issues visiting this hotel as there are so many stairs! The wifi is very good. Check in was perfunctory and there wasn't a welcome drink. After checking us in the receptionist just waived us off in the general direction of our room after being told our cases would be brought up later. We managed to somehow find our room but the bell boy took a further 2 1/2 hours with our luggage. Not a good first impression. Room - We had a superior sea view room with a very comfy bed and the view was lovely. The safe is free and there's a little fridge you can use. Superior rooms also have dressing gowns, slippers and a Nespresso coffee machine although they charge €3 for two pods even if you're on AI. We bought the pods from the Spar shop up the road @ €2.23 for 10 plus some fresh milk and they were fine. The bathroom is ok but missing a bin. The shower has really good pressure and maintains its temperature well. Pool and outside areas - the hotel consists of two buildings on either side of a little beach cove. There are three main swimming pool areas each with a bar nearby. There are a few Balinese beds, but you need chronic insomnia to get up early enough to bag one! They offer waiter service around the pool, which is a nice touch. Early morning sun bed reserving goes on by all nationalities but the hotel has just taken delivery of extra beds, so there will hopefully be enough for everybody. Food - the food is very good, although, they need to work on the labelling which is a little sketchy to say the least! It's ok of you're like my husband and don't care too much but if you have any kind of dietary requirements it could be a problem. They need to have a bit of training on using different utensils on meat and veggie dishes, for the vegetarians' peace of mind. I saw them giving a lady some gluten free bread one day which was nice. The a la carte restaurant made a change. It consists of a 5 course tasting menu. Vegetarians have to advise of this when they book, but pescatarians will be fine. Drinks - there's a good selection of drinks on the AI menu including Cava but not for some reason amaretto. The sangria is one of the best I've had on holiday but the jury's still out on the cocktails. There has been a problem with the glasses and they are using plastic for some evening drinks. Not the end of the world but not what you'd expect at a supposed 4* hotel. Experience has taught me that if a hotel offers AI take it as hotel drinks alone are very expensive and this holiday is no exception. Anybody on AI will be disappointed, however, that when the evening entertainment is situated by the pool bar it is not on the AI after 6pm. What's that all about?! In conclusion I would say that the hotel is about 75% there but in order the achieve this they have some hard work ahead. I wish them the best of luck in their endeavours. Collapse
Beautiful hotel with stunning beach
Stay Date: 05/2017, elliealice1 wrote this review.
Beautiful location, spotlessly clean, lovely rooms, food excellent standard, everything is brand new and modern the beach is stunning!!! in all good value for your money. I would defiantly recommend this hotel.
Beautiful location, spotlessly clean, lovely rooms, food excellent standard, everything is brand new and modern the beach is stunning!!! in all good value for your money. I would defiantly recommend this hotel. Collapse
Definitely not a 5* or 5T as Thomson claims. We will not book with Thomson again.
Stay Date: 05/2017, GJI-London wrote this review.
We booked this hotel a month in advance from Thomson and were told it would be open after a major refurbishment in time for our arrival on May 13th. I emailed Thomson two days before departure to make sure and did not receive a reply until 5 days aft… See more
We booked this hotel a month in advance from Thomson and were told it would be open after a major refurbishment in time for our arrival on May 13th. I emailed Thomson two days before departure to make sure and did not receive a reply until 5 days after we'd been there. Thomson sent a separate email offering us £40 per person refund because the spa and spa pool would not be open as promised. Our friends also booked the same Thomson package and did not receive this offer of a refund. So I wonder if others were made better or no refund offers. The hotel had been open three days when we arrived. The hotel's own website lists it as 4*, so Thomson should not market it as 5T. Our Thomson coach transfer took over 2 hours (it's a 40-minute driving trip). The drive was pleasant enough but very tiring. Positives: --Adults-only hotel (we needed peace and quiet). --Pleasant, mostly well-behaved, guests (most were British with some German and Spanish). --AI food ranged from good to very good (roasted meats and pasta were the best). --Good bar drinks on All-Inclusive --Very friendly and welcoming bar staff and animation team. --Wonderful lifeguards who kindly assisted my husband when he needed help. --Some restaurant wait staff were good. --Cava served at dinner was very good. --Good ambiance in restaurant. --Small public beach adjacent to hotel, with a bigger one 10 minutes' walk away. --Friendly Thomson reps (who were sometimes clueless about how to deal with hotel problems). --2 outdoor pools (not heated but very clean). --good, free wifi in public areas that was patchy in the rooms --free in-room safe Negatives: --We were suddenly told at lunch on our last day that we could not use the main restaurant because it was now 'a la carte only' (trust me, it remained mostly empty. It's divided in half by a glass wall, so half of it could have been used for AI). We were told to use the sister hotel restaurant, down a large flight of stairs, across the beach and up another flight of stairs. My husband has mobility problems, so we asked the female Thomson rep if she could get a hotel van driver to drive my husband to the hotel for lunch. She spoke to reception who seemed less than interested. I then made a forceful request to reception, and a van driver took us and our friends over (one of whom also has mobility problems). That sister restaurant was chaotic, noisy, and crowded, with over half of the food on the buffet gone and not replenished by the time we finished our meal. This was our worst dining experience during our holiday. Hotels should NOT kick All-Inclusive guests out of their restaurant. --The hotel constantly ran out of room towels. On the last two days, we were without towels for 2-3 hours after the maid took the used ones away and didn't supply any new ones (just when we wanted to take showers after swimming all day).The first day, I complained three times (the last time not nicely at reception) until we received some towels. The second day we gave up and just waited. --The duvet, pillows and bedding were largely made of polyester, making for a very hot night's sleep despite air conditioning. All linens should be made of cotton. --The A/C in the room did not work when we arrived, despite 20 minutes of fiddling with it. We finally called for the engineer who discovered that the sensor in the sliding door that trips the A/C on and off was installed in the wrong spot. So to use the A/C we had to fiddle with the door's placement and leave it slightly ajar. --Our friends stayed in a terrace room. Their sliding glass door had a huge vertical crack covered with tape. The door was not replaced until their fourth day there. That was really unacceptable. --Not enough sun beds, parasols and bar chairs and tables, which became a problem due to the heat. There was some subbed reserving (contrary to rules) by British, not German, guests! --We were told that we could have a cold breakfast on our last morning, as we were leaving before the restaurant opened. When we entered the restaurant at 6:15am we saw several tables laid out with exactly the same plates of food at each seat--ham and salad, a banana and pastries; some of these place settings of food had already been eaten by guests. Yet we were handed a plate with two plain slices of wheat bread (which we could toast), a few cookies and two small pastries. The manager never explained to us why we weren't offered the more substantial ham breakfasts left out for other guests. So on two occasions in the restaurant we were made to feel like 2nd-class guests because we were on All-Inclusive. We contacted Thomson about these problems by email before we left and still have had no response one week later. I know that new hotels have teething problems but the lack of service (and occasional begrudging treatment) by some senior staff doesn't make for an ideal holiday. Thomson's website claims it takes 28 days for a response to customer complaints, which is not acceptable. It's been two weeks since Thomson told us that we would receive a £80 refund, and the money has not been refunded yet. We've been to Mallorca before, staying in 4* hotels. This is just about a 4* hotel, and not worth the extra money charged by Thomson for a 5T. Collapse
Stay Date: 05/2017, RickySmith2014 wrote this review.
Arrived Palma Airport and directed to coach by Thomson Rep and told it would take about one hour to get to the hotel, one and three quarters hours later we arrived at our hotel at 10.15pm. We were given our door card pass and pointed in the directio… See more
Arrived Palma Airport and directed to coach by Thomson Rep and told it would take about one hour to get to the hotel, one and three quarters hours later we arrived at our hotel at 10.15pm. We were given our door card pass and pointed in the direction of a hotel at the other side of the beach, when we had gone down two floors in the lift we then had to decend 30 steps and walk about a 100 yards across the top of the beach to acend 25 more steps and then across to another lift up to the fourth floor to find we had been given the wrong door card we had to go back to reception the same way NOT FUNNY we were also told that our cases had gone to the another room by the time it was sorted out we had been up and down the stairs four times and it was 11.15pm before we had both together. I would not recommend this hotel to any one with walking difficultys. I feel that it is two separate hotels with shared facilitys with only one reception. The sea view room we had over looking the beach which is not private and because of this anyone can use it and on most days children were shouting and screaming as children do but this is sold as a adult only so if you want a bit of peace then be prepared to have it broken along with the beach being closed for four days because of raw sewage and smell things were not good. Two days into our holiday we had more problems the phone was not working which ment we had to walk over to reception again safe not working but worse of all the air con stopped working which was really bad at night as we had to try and sleep with the patio doors open which was just as well as the lock was broken we found out later that this was the problem. There is only one morning of tea and coffee in the room no milk and it is not replenished so bring your own. No drinks in the mini bar on arrival this is not the standard you would expect from a Thomson five star. To finish on a high note the staff are excellent the food is good and the rooms are cleaned daily. We will not be returning to this hotel. Collapse
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