Manor House Hotel
4 4 Star:
- Located next to Celtic Manor golf resort
- Patio restaurant and lounge bar
- Sauna, steam room, gym and plunge pools
Search for room availability
Tucked away in its own peaceful landscaped gardens yet close to the M4 motorway, the Manor House Hotel is a tranquil retreat and an ideal base for exploring Newport. This charming hotel is also perfectly placed for golfing enthusiasts with the magnificent Celtic Manor golf course right on its doorstep.
Whether going shopping, working on your handicap or exploring the Welsh countryside, the Manor House Hotel offers a great location and first rate accommodation. The guest rooms at this historic hotel are spacious, homely and complete with modern amenities such as air-conditioning, dial up internet access, telephone and satellite TV. Visitors to the Manor House Hotel can also unwind in the Forum Health Club complete with Jacuzzi, sauna, steam room, gym and plunge pools.
What’s more, the Manor House Hotel has 2 delectable dining options for guests to choose from. Enjoy sumptuous dishes, elegant surroundings and lovely views of the garden in the Patio Restaurant or a lighter meal in the original Georgian surroundings of the cosy Lounge Bar. After a mouth-watering meal slide over to the Cellar Bar at the Manor House Hotel where you can enjoy a relaxed drink whilst watching live sports on the wide screen plasma TV.
To view our full selection of accommodation in Newport Area, view our hotels in Newport Area page.
SuperBreak Customer Rating
- Overall: SuperBreak Overall Rating: 4.0 out of 5 based on 1 review
- Sleep: SuperBreak Sleep Rating: 3.0 out of 5
- Breakfast: SuperBreak Breakfast Rating: 3.0 out of 5
- Staff: SuperBreak Staff Rating: 3.0 out of 5
- Location: SuperBreak Location Rating: 3.0 out of 5
TripAdvisor Traveller Rating
- Overall: based on 313 reviews
- Sleep Quality:
Manor House Hotel
Stay Date: 29/08/2009, a customer from Swansea who stayed in this hotel wrote this review.
Away for night for anniversary. Told on check-in that no tables available in restaurants for evening. Had to have food at bar in main part of hotel. We were woken in middle of night by bill being pushed under bedroom door. Considering standard of thi… See more
Away for night for anniversary. Told on check-in that no tables available in restaurants for evening. Had to have food at bar in main part of hotel. We were woken in middle of night by bill being pushed under bedroom door. Considering standard of this hotel, was disappointed. Collapse
Overall Hotel Rating: 4 out of 5
- Destination: 3 out of 5
- Sleep: 3 out of 5
- Breakfast: 3 out of 5
- Staff: 3 out of 5
- Merlins: 3 out of 5
Very solid but not spectacular.
Stay Date: 03/2017, DafRichards wrote this review.
I think some of the reviewers have been a tad harsh. But I guess ones experience can vary in such a large resort. Positives - the room, food, mini buses who ferried you around if you wanted to (especially the drivers who encouraged a sing song), st… See more
I think some of the reviewers have been a tad harsh. But I guess ones experience can vary in such a large resort. Positives - the room, food, mini buses who ferried you around if you wanted to (especially the drivers who encouraged a sing song), staff very helpful generally. Lots to do. Would recommend a longer walk to the 2010 Ryder cup clubhouse. Pool facilities (adult swim 12-3pm before check in). The parking was free (follow signs for complimentary which means free ;-) ). Negatives - price of drinks (£12.50 for a cocktail), lacked a pedestrian path up to the clubhouse. One grumpy staff member (lady with blonde bob hair and glasses) at breakfast who scowled at us when we walked past the 'wait here to be served' to speak to family already seated. Her colleague with the dark hair was very chatty and made up for it though. Oh and sort that stiff door out at the top of the main staircase out in the manor. Overall a very enjoyable stay. £90 for b&b was decent value. We plan to return. Collapse
Stay Date: 03/2017, emmield wrote this review.
Where to start really?? Poor signage to car parking areas, so had to pay £15 for underground parking for the evening. Rushed reception welcome, no explination about breakfast times, restaurants on site, what amenities we could use as guests. Room was… See more
Where to start really?? Poor signage to car parking areas, so had to pay £15 for underground parking for the evening. Rushed reception welcome, no explination about breakfast times, restaurants on site, what amenities we could use as guests. Room was dirty. Dusty furniture, stain on door, French doors that wouldn't seal so whistled all night, wet carpet due to leak in window, a £70 bill slipped under the door when we woke up for the Grill Restaurant for the previous evening. We hadn't even dined there AS THERE WAS NO SPACE FOR US!! I truly am intruiged as to how this joke of a hotel has managed to score 5 stars. Absolute let down. This was meant to be a relaxing get away....and I have come home with nothing but anger and disappointment on my shoulders. The more I think about it the angrier I get. And to top it off, when I made the complaints this morning, all I got was an offer for an upgraded room upon our next visit! I was speachless. Do you honestly think after spending our hard earned money on a joke of a hotel like this that we would be so dull as to do so again to put money back in your pockets!! Forget it!! How about looking after the guests correctly in the first place and maybe they would come back. And as for your swimming facilities....well, a closed jacuzzi, cold pool and even colder changing rooms. There were four ladies changing the same time as me and each one of them complained about the temperature in that room, which put my mind at ease that I wasn't being a complete grump due to the already crap visit I had there. I honestly couldn't wait to get out of that place and will advise anyone who's thinking of doing so not to bother. Go and spend your money on a nicer hotel in the centre of Cardiff that know how to treat guests and give them the wow factor they have paid for! Collapse
Stay Date: 03/2017, Pamela P wrote this review.
We came here for one night for a birthday party. We were concerned after reading the reviews but the Manor House is 4* and that is what we got . There was a bottle of wine and some nice freebies in our room. We ate in the Merlin bar which is overpric… See more
We came here for one night for a birthday party. We were concerned after reading the reviews but the Manor House is 4* and that is what we got . There was a bottle of wine and some nice freebies in our room. We ate in the Merlin bar which is overpriced due to a service charge we were not expecting but good service although basic food. Breakfast was excellent and staff lovely if not overworked on reception due to lack of staff. Management should think of the guests queuing due to one receptionist at check in time. The staff were amazingly pleasant despite this and you should appreciate them more. All in all a pleasant stay and will return for a longer stay next time so we can enjoy the spa . Collapse
Nice stay, poor after service
Stay Date: 02/2017, louise2017398 wrote this review.
Had I of been writing this review straight after my stay at the Celtic Manor, my star rating would have been higher, but unfortunately due to the service I received after my stay I cannot. We stayed in the Manor House in a deluxe king room over val… See more
Had I of been writing this review straight after my stay at the Celtic Manor, my star rating would have been higher, but unfortunately due to the service I received after my stay I cannot. We stayed in the Manor House in a deluxe king room over valentines day. I cannot complain about the room: it was clean, spacious and comfortable. Although, our king bed was just two beds pushed together, so when sharing with my partner one of us would sink in the crack. We ate at the Coldra Court hotel restaurant which was a disaster, but no reflection on the Manor House; I wish we had eaten there! I chose the Coldra Court restaurant because it was the only place in the resort using an A La Carte menu that night, valentines day. The food was beyond over priced; £16 for tandoori chicken, rice and naan?!? and over £20 for a chewy, boring steak. If the food had been great I wouldn't have minded paying but it was bland and lifeless. The fishcake starters were much better though, so if you're eating there I would choose this. The wine was cheap and horrible. But the best part of the night was when I asked the waiter which he would recommend for main; tandoori chicken or fish pie? and his response was ' I wouldn't have the fish pie because that got sent back earlier' - I liked his brutal honesty, but not sure the boss would be so pleased? I think the taxi service running between all the hotels is great; reception would call a cab for whatever time you requested and it would always be there ready to take you around the resort. The breakfast was good; a large selection of most breakfast components, full english, cereals, pastries etc. You were greeted with a tea or coffee and a selection of toast and jams, which was nice. We also used the spa which was a nice way to relax. I can recommend the couples hot candle massage. The resort is nice, but having stayed at other 4/5 ** hotels, it doesn't quite compare. As I mentioned the service after my stay was terrible. A couple of days after my stay I noticed a sum of money had been taken out of my account by the Celtic Manor. I hadn't received an email or receipt to suggest what this could be. So I called the hotel to inquire - this went on for a month. I would call the hotel they either would put me through to someone else and the line would cut out at some point or just not know and claim someone would call me back but they never did. I eventually found out the money was for a bottle of wine from the mini bar - which we most certainly did not have. After sending various emails (a customer service email just doesn't exist or it is just extremely hard to find?!) and facebook messages the room service manager finally called and refunded me, and apologised for the slow service. I am grateful that it was eventually resolved but as I am sure you can appreciate I spent over a month chasing the hotel for something that was there fault not mine, and felt totally neglected and like they were deliberately avoiding my call in the hope I would give up - which I do not think is the service you would expect from a hotel of this calibre. All in all it is a nice hotel, but the service was so bad that it has put me off coming back which is a real shame as I am sure it would be nice for a weekend get a way. Collapse
Stay Date: 02/2017, Michelle T wrote this review.
We won a nights stay through a charity auction, and I wonder if this is why we were given a very average room. It took over 10 minutes to check in even though there was no queue, with the member of staff giving a mumbled explanation about the room ne… See more
We won a nights stay through a charity auction, and I wonder if this is why we were given a very average room. It took over 10 minutes to check in even though there was no queue, with the member of staff giving a mumbled explanation about the room needing to be checked by the manager (or something along those lines, couldn't quite make out what he was saying) Stayed on top floor and the room felt tired and outdated. It was also very hot during the night but opening the window meant lots of road noise from the M4. Had to queue a while for breakfast but that was completely our fault for picking the busy time. We had the buffet option which had limited veggie options. Just one member of staff making toast to order, with a lot of guests wanting toast! Thought they would have had vegetarian sausages available or something a bit different so brekkie was a bit disappointing. Wouldn't return. Collapse
- Rest assured your break is safe with us
- No credit card or booking fees
- Your information is secure with GlobalSign
- Best UK Operator, Globe Awards 2016
Superbreak star ratings are given as a guide to help you choose between our hotels and do not necessarily relate to those awarded by other organisations.
They symbolise the level of service and range of facilities that you can expect at the property; ranging from 1 star - hotels with the simplest range of facilities, to five stars - luxury hotels with a wider range of facilities.
Please note that different countries have different standards and star ratings may differ according to the country where the hotel is located.