Macdonald Pittodrie House
(Pitcaple (Nr Inverurie))
4 4 Star:
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Macdonald Pittodrie House, set in 2000 acres of private estate, is one of Grampian's most historic hotels. The public rooms, dining room and some of the bedrooms are furnished with family paintings and antique furniture - with log fires burning, the atmosphere is of a welcoming country house. All 27 bedrooms are uniquely decorated and the dining room serves seasonal ingredients grown in the Victorian walled garden. Activities can be arranged on the estate such as quad biking, clay pigeon shooting, off road driving and archery. Game Fishing, shooting, golf and horse riding can all be arranged locally. Other attractions include the Glenfiddich & Glendronach Distilleries, Craigellachie Cooperage, Fyvie and Craigievar Castles
- Tea and Coffee Making Facilities
- Mini bar
- Room Service 24hr: Yes
- Direct Dial Telephone
- Parking at Hotel Free: Yes
- Name: INVERURIE
- Distance: 6 miles
- Name: ABERDEEN
- Distance: 16 miles
- Cots/Cribs Free: No
- Baby Listening
- Baby Sitting
Bar and Restaurant
- Bar in Hotel
- Restaurant in hotel
- Pets Allowed Cost: £5.00 per night
- Nearest Rail Name: Inverurie Distance: 6 miles
- Nearest Airport Name: Aberdeen Distance: 16 miles
To view our full selection of accommodation in Grampian Region, view our hotels in Grampian Region page.
TripAdvisor Traveller Rating
- Overall: based on 612 reviews
- Sleep Quality:
Could have made our stay so much more pleasant
Stay Date: 08/2017, Susanna D wrote this review.
As a birthday treat my husband booked us in for one night B&B with a cream tea thrown in for good measure. Although it had been lashing with rain, my spirits rose when we arrived at Pittodrie House The hotel itself is a grand old building with a w… See more
As a birthday treat my husband booked us in for one night B&B with a cream tea thrown in for good measure. Although it had been lashing with rain, my spirits rose when we arrived at Pittodrie House The hotel itself is a grand old building with a welcoming entrance. Then it all went wrong! There was a couple who arrived just before we did, and had booked a table for afternoon tea. There were two members of staff on reception. Not once did they " Meet and greet" catch our eye to say " Welcome, I will be with you in just a moment" instead electing to bury their heads and immerse themselves in paperwork and completely ignore us. They both moved away from reception leaving us feeling very uncomfortable. Eventually one of them came back, and asked us the usual name etc..... She then gave us a key and sent us on our way up many flights of stairs to the dingiest room I have ever laid my eyes upon. Don't ever accept the Tap room! I traced my steps back to reception and asked for the room to be changed for the reasons given above. This the receptionist did without question, and I later thanked her for giving us a much nicer room with lots of light and a good view. when we arrived we asked where to go for our cream tea and we were directed into the sitting room adjacent to reception. After unpacking we descended into the sitting room to enjoy our tea. There were already a few people in there taking afternoon tea and we took two seats by the window and waited, and waited and waited to be served. Then a group of four arrived for afternoon tea, and we were unceremoniously asked to vacate the seats we had taken because " These people have booked to have afternoon tea". I opined that we too had booked afternoon tea, but moved to let the family of four take our seats and we moved to where they had been sitting, also a table for four but not made up for afternoon tea. Now you would think that our order may have been taken for tea....but No! another 21minutes lapsed until I became quite fed up and went to reception to ask when it was likely our order would be taken. Eventually some 37minutes later tea arrived, no white cloth and was a bit of a disappointment. We decided we would not stay for dinner as we did not want to be disappointed and so found a great Indian restaurant instead and had a first class meal. The only saving grace from our whole trip was a very nice waiter in the restaurant at breakfast who had a good sense of humour and knew how to deal and enjoy the general public. As for the rest of the staff we came into contact with ..... shame on you. If you don't like the jobs you are in then find something else you will enjoy. You are in the hospitality business but were totally inhospitable. Would I go again? - Not unless there is a good shake up in management and customer service. Did I enjoy the experience? No Did it spoil the day? Yes! Think what a difference a warm greeting would have made and efficient service....... more returning customers. It's not a lot to ask for. Collapse
Lovely hotel, excellent service
Stay Date: 08/2017, Rosanna Y wrote this review.
My husband and I visited at the weekend and had a beautiful, large room with a bottle of prosecco and a delicious 3 course meal included in the package we had bought from easy breaks. Breakfast was also included which was of a very high standard. The… See more
My husband and I visited at the weekend and had a beautiful, large room with a bottle of prosecco and a delicious 3 course meal included in the package we had bought from easy breaks. Breakfast was also included which was of a very high standard. The staff were extremely attentive and the surroundings are gorgeous. Will definitely return. Collapse
Would not return
Stay Date: 08/2017, curlygillian wrote this review.
The hotel exterior is beautiful and it is set in lovely grounds, however, the inside was quite disappointing. We booked our room over the phone and were told on arrival that no booking was found - luckily there was a room available for us. Not a gre… See more
The hotel exterior is beautiful and it is set in lovely grounds, however, the inside was quite disappointing. We booked our room over the phone and were told on arrival that no booking was found - luckily there was a room available for us. Not a great start. Hotel in need of a face lift as it appears to be stuck in 2000. Tables in the lounge were sticky having clearly not been cleaned in a while. No wifi in our room and poor wifi at reception which made checking out a much longer process than it should have been. We enjoyed both dinner and breakfast at the hotel - both of which were average at best. No non-alcoholic beer or wine selection (which is standard nowadays in most hotels). Overall not what I would expect from a 4 star hotel - the management need to up their game and bring the hotel into 2017. Would not recommend to others. Collapse
Staff are dreadful
Stay Date: 08/2017, allyn007 wrote this review.
Was at my work colleges wedding at the Pittodrie House. Lovely surroundings however not the biggest function room. Meal was ok but quite slow coming out. Pictures were lovely but staff were very stand offish and thought the manageress was quite rude,… See more
Was at my work colleges wedding at the Pittodrie House. Lovely surroundings however not the biggest function room. Meal was ok but quite slow coming out. Pictures were lovely but staff were very stand offish and thought the manageress was quite rude, seem to know best and it was always there way not much movement for on days slight changes. The night got off to a manic start as the band started the grand march which I've never seen as im from Glasgow lol but the guy in the band was seen trying to get the manageress to go to the other side of the room to make it better and she just waked away leaving us to just stand on the dance floor till the band guy sorted it out. The band were truest amazing think they were called Splash don't know if they come with the hotel but they were fab. Buffet was horrible stovies were not nice. Nice hotel could have better staff work on making people feel great on the night but manageress has to lead by example and not sure she's the best for the job Collapse
Stay Date: 07/2017, multicake wrote this review.
The setting of this hotel is outstanding. The interior is traditional, as expected. The spiral staircase is not suitable for anyone with restricted mobility and the bannister wobbled which did not inspire confidence. Our room was well appointed overa… See more
The setting of this hotel is outstanding. The interior is traditional, as expected. The spiral staircase is not suitable for anyone with restricted mobility and the bannister wobbled which did not inspire confidence. Our room was well appointed overall and the bathroom was fresh and surprisingly spacious. Unfortunately, there was little attention to detail all round: Poor communication/lack of interest on part of staff, in accommodating guests' food preferences eg Offered toffee ice cream then presented with trio of different flavours without explanation; drink ordered in near empty bar and staff member had to be prompted to serve it etc etc Safes in rooms were apparently locked and staff could not open them so they could not be used. Toilet seat in bathroom was loose and came adrift. Poor lighting in the bedroom made reading difficult. While we were told on arrival that we were welcome to relax in the lounge, lighting here was also very dim. On day 2, all but one table in a dark corner had a reserved notice (after breakfast when we would have enjoyed reading the papers in comfort). Improved customer service could give this hotel the wow factor. At the moment it's not up to the usual standard we've experienced in this chain. Collapse
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