Luxor Hotel & Casino
4 4 Star:
Per Person Per Night
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Hotel Facilities & Services
- 24 hour front desk
- Lift to all Floors
- Tea and Coffee Making Facilities
- Internet Access
- Iron/Ironing Board
- Cable/Satellite TV channels
- Parking at Hotel Free: Yes
- Outdoor Pool Free: Yes
- Treatment Rooms
- Name: McCarran International Airport
- Distance: 3.9 kilometres
- Cots/Cribs Free: No
Bar and Restaurant
- Bar in Hotel
- Restaurant in hotel
- Nearest Airport Name: Mccarran International Airport Distance: 3.9 kilometres
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TripAdvisor Traveller Rating
- Overall: based on 30014 reviews
- Sleep Quality:
No luxury at the Luxor
Stay Date: 07/2017, Squishette wrote this review.
Stayed at the Luxor for two nights in mid-July with my husband for a weekend with friends. Contacted the hotel ahead of time to let them know we would need our room early due to activities booked in the afternoon. Checked in 24 hours in advance and u… See more
Stayed at the Luxor for two nights in mid-July with my husband for a weekend with friends. Contacted the hotel ahead of time to let them know we would need our room early due to activities booked in the afternoon. Checked in 24 hours in advance and upgraded the room to avoid Luxor's notorious check-in lines( which are insane). When we arrived, room not ready and we had to wait in a 30 minute line to Store our luggage. Waited 2 hours, then checked with a front desk agent regarding room. Explained we had booked a cabana and needed a place to change. Front desk agent didn't apologize, just said our room probably wouldn't be ready until AFTER check in time. Didn't offer us a place to change or any alternative. Room was not ready until 30 minutes after check in, only after we became upset and asked for a manager. Front desk agent had a bad attitude and didn't offer us any compensation for our inconvenience and lost time at pool. Completely unacceptable and unprofessional--we have never had trouble getting into a room early in Las Vegas before this. Room was "refurbished " and clean, but did not include a coffee pot, refrigerator or microwave. These should be standard hotel amenities. Upgrade not worth it. There was no closet, just a little rack above the safe. Safe was broken, we called twice to have it fixed and nobody ever came. Room service stops mid afternoon, which is odd and inconvenient. Ordered breakfast twice, food came within 30 minutes. Pool was average. Staff ignored us. Buffet's quality no better than Furr's Cafeteria and not worth the price. Casino average. Casino bars average (service slow). Spa not open.Used Express Check Out and bill was correct. In general, the hotel is old,dated, and run by people who just want to fill the rooms and do not focus on customer service or experience. My recommendation would be to stop in and check out the pyramid, but stay elsewhere. Collapse
First timer to Las Vegas-Luxor okay
Stay Date: 07/2017, aparadoxlost wrote this review.
This was my first time to Las Vegas. We had some flight issues from Charlotte NC which was our layover and didn't get into Vegas till midnight. Our luggage got stuck in Charlotte (we got our finally got it Monday) because of the plane change neverthe… See more
This was my first time to Las Vegas. We had some flight issues from Charlotte NC which was our layover and didn't get into Vegas till midnight. Our luggage got stuck in Charlotte (we got our finally got it Monday) because of the plane change nevertheless, when I walked into the Luxor I was awe struck with the statures and the immense size of the pyramid lobby inside and the hieroglyphics on the walls. Of course, as an anthropology major back in college staying at the Luxor would make sense but running into a wave of cigarette smoke killed the ambiance of the experience. They try to cover it with some perfumed scents through the filtration system but you can still smell the smoke. Now just an FYI, some hotels do better in smoke smell control then others and the Luxor was one of the better ones. Overall, the hotel was nice but the rooms were like every other hotel I have stayed at across the nation. There are some things that I felt were very disappointing and I would like to point those out. 1) We were a bit bummed when we get there after midnight and we don't get a room in the main pyramid hotel. The registration girl said "oh we are out of rooms in the main pyramid but we will upgrade you to the tower rooms..." Nope this was not an upgrade! The room was okay but our view was sucky in the back over looking the top of the casino roof and if you look real hard you can see about 4 inches of the pool area. I thought "well if you going to screw us on the room why didn't they put us at least facing the Vegas Strip?..." at least the room was at the end of the hall and quiet. 2) The people. There were all kinds of people from all walks of life there but we originally thought that we were in the middle of a Tattoo convention. Majority of the people that were staying there were under 30 years old with elaborate tattoos, dressed in black (during the summer, really!!). We are 50 year old professionals one is a band teacher and I'm a computer technician these were not the people we usually hang out with. We are not snobs by any means but Luxor guest are the tattoo party hip (well they think they are hip) people like the head liner act Chris Angel not middle aged professionals. If you want a more professional group need to stay at the MGM, Caesar's Palace, or The Mirage which we are staying next time. 3) Room service or the lack of. Now as part of the hotel cost everyone pays a major fee that goes toward room service as your final bill. Yes, we did not tip the ladies that would make our bed and change out the towels so I think they basically didn't care what they put in the bathroom to replace towels. One day we would have wash cloths another no floor mat towel. When we got there Sunday we had 4 regular towels but they reduced us to 2. It sucked! I had to wash with a hand towel as a wash cloth. Normally, I will tip the room service ladies at the end of the week but I didn't at the Luxor cause they pissed me off. 4) Final not happy point. NO IN ROOM COFFEE MACHINES!!! Okay, the coffee you get with those instant single packs are the worst but it is convenient and you don't have to go out of the room in jamis to get a cup of coffee. I had to put on shorts, shoes, and shirt, go down the elevator, through the maze of hall ways to the main lobby, through the always ton of people waiting to check in or out and sitting around in the lobby, not to mention the cigarette smoke from the casino, then up the main escalator up to the second floor where the quickie restaurants are, through the BMG theater, Titanic exhibit, passed the huge obelisk in the middle and over to Johnny Rockets to get my $3.00+ coffee. This all took 20 to 30 minutes. Now there is about 2 or 3 Starbucks there but if you are a Conservative you DON"T patronize Starbucks. So I went to Walgrens later Sunday and got instant coffee and creamer. I ran hot water to make my own coffee in the morning until we went out for breakfast. Some more upper expensive hotels offer complimentary coffee like Belligio and Venetian but they should what they charge for rooms. Now it sounds like I had a horrible experience at the Luxor but I did enjoy it and I am much wiser for my next trip to Vegas. Also, being a ghost-paranormal fanatic I have a odd experience with a photo that may or may not be paranormal. I will share that in another post. Overall, my first experience in Vegas was a blast but my boyfriend and I will think of staying at another hotel in the future. Collapse
When in Vegas, it's always The Luxor
Stay Date: 06/2017, SimonFA wrote this review.
Each time I visit Vegas, I stay at the Luxor. Not only do I like the vibe, their customer service is second to none. They always treat me with respect and are very loyal to their loyal customers. I will be back in February and I will continue to stay… See more
Each time I visit Vegas, I stay at the Luxor. Not only do I like the vibe, their customer service is second to none. They always treat me with respect and are very loyal to their loyal customers. I will be back in February and I will continue to stay at The Luxor. I think next time, I'm going to try a suite in the tower and mix it up a bit. Collapse
Solid Hotel Centrally Located on Las Vegas Blvd
Stay Date: 03/2017, Stuart S wrote this review.
One thing about the Luxor is that you certainly cannot miss it. The pyramid on the strip has a powerful light that can actually be seen from space. The Hotel is connected to Mandalay Bay by both a shopping mall as well as a monorail and has loads o… See more
One thing about the Luxor is that you certainly cannot miss it. The pyramid on the strip has a powerful light that can actually be seen from space. The Hotel is connected to Mandalay Bay by both a shopping mall as well as a monorail and has loads of options for shopping and dining. Many great attractions and shows at Luxor and the rooms are comfortable and usually available at a good price. Collapse
30th Wedding Anniversary trjp
Stay Date: 01/2017, triballegs wrote this review.
So looked forward to a stay at the Luxor for our 30th Wedding Anniversary.. SO DISAPPOINTED. Too many issues to list so will highlight the big one. The day of our 30 th wedding aniversary was completly spoiled due to the shower controls coming away … See more
So looked forward to a stay at the Luxor for our 30th Wedding Anniversary.. SO DISAPPOINTED. Too many issues to list so will highlight the big one. The day of our 30 th wedding aniversary was completly spoiled due to the shower controls coming away from the wall that allowed incredibly hot water to pour from the shower. My wife avoided getting scalded only due to her quick reaction. We reported this to the hotel who eventually sent a work person to fix. Fix was to turn off the water to our room and leave the shower controls stripped and lying around the bathroom. We had to practically fight with "management" to be moved to another room. No real attempt at an apology as this had completely spoiled out Big Day. I would visit Las Vegas however I would NEVER stay in the Luxor again. Collapse
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