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The Lucerne Hotel offers New York City visitors luxury accommodations in the heart of Manhattan's posh Upper West Side. The Lucerne's building is a treasured landmark built in 1904 that recently underwent a multi-million dollar renovation. The result is European-inspired architectural charm combined with sophisticated and modern accommodations.
The Lucerne’s guestrooms and suites represent the ultimate in comfort. Featuring full-size work desks, plush bedding, this luxury Manhattan hotel caters to your every need. Business and leisure travelers will appreciate The Lucerne's complimentary high-speed Internet and printing services. It's no wonder then that The New York Times’ review of The Lucerne proclaimed: "Service unrivalled."
Enjoy breakfast, lunch, and dinner at the hotel’s Nice Matin restaurant and sidewalk café, a popular destination beloved by both locals and tourists. Every Thursday evening, wind down with some wine during The Lucerne’s complimentary wine hour.
The Lucerne is just a short subway ride to Lincoln Center and walking distance of the American Museum of Natural History, The Children’s Museum of Manhattan, Columbus Circle, Riverside Park, Central Park, and several fine restaurants, specialty boutiques, and cafes.
Hotel Facilities & Services
- Total Rooms Number: 202
- 24 hour front desk
- Lift to all Floors
- Air Conditioned Public Areas
- Multilingual Staff
- Concierge Desk
- Tea and Coffee Making Facilities
- Air Conditioning
- Room Service 24hr: Yes
- In Room Safe
- Direct Dial Telephone
- Iron/Ironing Board
- Laundry/Dry Cleaning Services
- Housekeeping (daily)
- Cable/Satellite TV channels
- Name: 79 St
- Distance: 150 metres
- Name: JFK
- Distance: 16 miles
Bar and Restaurant
- Restaurant in hotel
- Nearest Tube/Metro Name: 79 St Distance: 150 metres
- Nearest Airport Name: Jfk Distance: 16 miles
To view our full selection of accommodation in New York, view our hotels in New York page.
TripAdvisor Traveller Rating
- Overall: based on 2383 reviews
- Sleep Quality:
Nice hotel. 4 stars for hotel (extra star for location)
Stay Date: 08/2017, Barry L wrote this review.
We agonized trying to find a hotel that was well reviewed and reasonably priced. This hotel is it. We spent 9 nights here and every night, except the first was comfortable and restful. Our first night was a disaster and we were given a room that fa… See more
We agonized trying to find a hotel that was well reviewed and reasonably priced. This hotel is it. We spent 9 nights here and every night, except the first was comfortable and restful. Our first night was a disaster and we were given a room that faced a wall on one side and a building site on the other. We were ok with this but we had to move rooms because of the plumbing noises that kept us up through the night. When we approached reception the next day, the staff couldn't have been more helpful and gave us a room at the same price that was on the 10th floor and overlooked Amsterdam and 79th Ave (what a great view). The room didn't include a fridge but when we asked the reception staff arranged one for us. The room included a safe, iron, hairdryer, umbrella, coffee maker and tv. The tv selection was outstanding and included HBO which allowed us to stay up to date with Game of Thrones. The beds were comfortable but we had so many cushions we had to pile them up in the corner of the room. There were good blackout blinds and net curtains for privacy (be warned as some buildings across the street can look into the hotel). In all we found the location of the hotel great for accessing the Subway at the end of the block. There were so many great shops, restaurants and cafes around the hotel that you will be spoiled for choice. Columbus Circle is about a 25 minute walk and Central Park can be reached in 5-10 minutes. This hotel is highly recommended as mid price, well located in a quieter area with great shops and amenities nearby. Collapse
Excellent customer service and great location.
Stay Date: 08/2017, Kristin T wrote this review.
We stayed at the Lucerene for 11 days with my family. Andrea, who cleaned and did our turn-down service at night was so kind to my young children. Gave them extra chocolates, and made their stay feel like home. Please ensure she gets recognized fo… See more
We stayed at the Lucerene for 11 days with my family. Andrea, who cleaned and did our turn-down service at night was so kind to my young children. Gave them extra chocolates, and made their stay feel like home. Please ensure she gets recognized for her exceptional service. She worked hard, fast, and had amazing customer service skills, which I observed during our stay with us, and others on the 12th floor. The rooms had all the amenities you would need- salon brand shampoo, conditioner, body wash etc., and a Kuerig and stocked K-cups. The nightly happy hour was a classy touch, and the staff gave my little boys plastic wine glasses for their milk. The location was great. Walking distance to the subway. One of the weekends the street was closed for a street fair, where there was shopping and food venders starting at the hotel (lasting 10+ blocks). It had slides for the kids, food and shopping for adults. Perfect spot for summer night dinners outside, and a quick walk home! Loved this place and I'd stay here again. Collapse
Stay Date: 08/2017, gabsonthego wrote this review.
Our recent overnight visit to the Lucerne was quite a fabulous experience. The staff was very pleasant and accommodating. Everyone from the doorman all the way up to the manager, hands on. I will for sure stay here again and highly recommend to fr… See more
Our recent overnight visit to the Lucerne was quite a fabulous experience. The staff was very pleasant and accommodating. Everyone from the doorman all the way up to the manager, hands on. I will for sure stay here again and highly recommend to friends, family and anyone in between! Great location, clean and reasonable rates. In NYC that is 5* Collapse
Exceptional customer service
Stay Date: 08/2017, SoundsKeltik wrote this review.
Have to give a great shout out to the hotel staff here for a great weekend visit. Rooms are a nice size for NYC. Facilities are reasonable- yes there is a Kuerig coffee maker in the room. Wifi was spotty- so don't rely on it if you are on a business… See more
Have to give a great shout out to the hotel staff here for a great weekend visit. Rooms are a nice size for NYC. Facilities are reasonable- yes there is a Kuerig coffee maker in the room. Wifi was spotty- so don't rely on it if you are on a business trip. Location is excellent- walking distance (2 blocks) of Central Park. Near to some great breakfast places. (Amsterdam in particular). Walkable (2 miles) to Times Square. Easy taxi ride to Broadway theatres. The highlight though was their attention to our daughters 10th birthday celebration- reason for being in the City. They left her a wonderful card and tasty treats from The Treathouse. Very thoughtful. Collapse
Great location, some renovation needed
Stay Date: 07/2017, SaraJerusalem wrote this review.
HOtel Lucerne is right at the corner of Broadway and W 79th, a short distance from Central Park, the Natural History Museum, the Childrens' Museum and a whole host of other nice things to do on a famikly vacation. Lots of restaurants and shops aroun… See more
HOtel Lucerne is right at the corner of Broadway and W 79th, a short distance from Central Park, the Natural History Museum, the Childrens' Museum and a whole host of other nice things to do on a famikly vacation. Lots of restaurants and shops around and good transportation down and up-town. The room we got was pretty small and sort of dark. The shower had pressure problems at times. The hallway smelled - probably from some cleaning or other substance and just looks like it needs freshening up. The staff was very friendly and the adjacent restaurant was a conveninet place for a quick breakfast (15% off for guests). All in all - recommended for a short stay in the upper West Side. Collapse
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Superbreak star ratings are given as a guide to help you choose between our hotels and do not necessarily relate to those awarded by other organisations.
They symbolise the level of service and range of facilities that you can expect at the property; ranging from 1 star - hotels with the simplest range of facilities, to five stars - luxury hotels with a wider range of facilities.
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