Le Grand hotel des Thermes
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Discover luxury in the heart of Saint-Malo at the truly elegant Le Grand hotel des Thermes. Sitting right on the beach front, this Belle Époque-style hotel is perfectly placed for an enjoyable break in the region and is easily accessible from Saint-Malo train station.
The hotel features 178 tastefully designed guest rooms, some of which include a balcony to make the most of the stunning Saint-Malo sea views. All of the guest accommodation at Le Grand hotel des Thermes comprises of light and spacious bedrooms complete with mini bar, and private bathrooms with sleek designs.
Guests staying at Le Grand hotel des Thermes can enjoy delicious dining and take in the sea views at the gastronomic ‘Cap Horn’ restaurant found on site. For indulgent cocktails or an afternoon patisserie, guests can also pay a visit to the hotel’s ‘La Passerelle’ bar. The hotel also includes a well-equipped fitness centre and indoor swimming pool.
To view our full selection of accommodation in Saint Malo, view our hotels in Saint Malo page.
TripAdvisor Traveller Rating
- Overall: based on 1316 reviews
- Sleep Quality:
No more than 3 star
Stay Date: 10/2016, Donny60 wrote this review.
Having stayed at many good 5 star hotels i was really hoping Le Grand Hotel des Thermes would offer a similar level of service and comfort - it doesn't! The location is good right on the beach and in summer I am sure this is a lovely setting, but as … See more
Having stayed at many good 5 star hotels i was really hoping Le Grand Hotel des Thermes would offer a similar level of service and comfort - it doesn't! The location is good right on the beach and in summer I am sure this is a lovely setting, but as I stayed in October this was not my main reason for choosing this particular hotel. I wanted a relaxing hotel with a spa for one night only and was slightly surprised there was no information given at check in unless I was happy to wade through a lot of literature about the spa which is available close to the main entrance. Most hotels give you a basic rundown enabling you to understand whats available and where things are - not here. The only information I was given was our room was not ready. When we eventually checked in we went down to the spa and it was chaotic. Lots of corridoors and no obviousl places to leave ones robe, towel belongings etc. Eventually we came to the pool so started swimming when the attendent walked over to us to tell us we both should be wearing caps! I pointed out I have no hair only to be told I don't need one!! Why did he say I did in the first place?? We then walked around and came accross another water area. A prominent price list greeted us so we asked the staff member sitting behind the desk if it was included for residents. He made a call and just waved us in. He looked so bored and I felt he would have preferred not to be bothered with it all. I have no idea what else was available. If someone had greeted me and talked about the the various tratments I may well have booked one of two. They must lose lots of business with this approach. I booked a table in the restaurant that evening and fortunately I asked what time they finished serving. I was told 9pm. So I booked the table for 8:45pm and made sure we were sitting in the bar by by 8:40. Although three staff members were floating around nobody came over so eventually I had to stand up and request service. Again I got the feeling the customer were an inconvenience. Drinks eventually came and I asked the waitress to ensure the restaurant knew we were in the bar as it was getting close to 9pm. She just told me they don't serve after 9pm!! I knew that already - it was the reason I was talking to her in the first place. I had to insist she go and tell them. It was as if it was a 'different department'. Once we got to the restaurant the food was very good. The room was fairly comfortable and the bathroom quite pleasant. Although we didn't have breakfast a charge for it still appeared on my bill. Although the facilities are fairly good I would't stay here again. The service - when you can persuade a member of staff to give you some - is so poor I rate this as a 3 star at best. Collapse
A cozy hotel at the coastline
Stay Date: 10/2016, SomPim wrote this review.
The hotel is right in front of the ocean. A morning or afternoon walk along the shore is so relaxing. Only 20 mins walk to St. Malo town center. The town is worth exploring. Lots of shops and restaurants. The sunset view is spectacular.
The hotel is right in front of the ocean. A morning or afternoon walk along the shore is so relaxing. Only 20 mins walk to St. Malo town center. The town is worth exploring. Lots of shops and restaurants. The sunset view is spectacular. Collapse
Stay Date: 10/2016, Swiss_traveller018 wrote this review.
We weren't impressed by this place. The hotel itself is nice and in a great location with a stunning view (we had a sea view room) but overall we did not have very good service. What I didn't like: service was not very good, even starting from the … See more
We weren't impressed by this place. The hotel itself is nice and in a great location with a stunning view (we had a sea view room) but overall we did not have very good service. What I didn't like: service was not very good, even starting from the booking. We sent emails asking questions and requesting more info about the spa and did not receive a response. Is that 5 star? Most of the staff do not speak English - which I guess is fine seeing as we're in France however they obviously cater only to the French so I wouldn't come back as an English speaker. You don't feel very welcomed, especially when visiting the spa. The hotel has a funky smell in the lifts (and on the 4th floor) - a mix of pool and garbage. It's gross. The service at the bar is horrible - really slow and unresponsive. Breakfast was ok at best. Overall I expect more when we're paying the prices that we've paid and I would challenge the 5 star service claim. Collapse
Stay Date: 09/2016, Simon R wrote this review.
We booked for three nights on a discounted deal this hotel was offering, at a very reasonable 149 euros per night. It's a big, old fashioned place on the seafront, quite a long way from the Old Town which is the most interesting part of St. Malo. We… See more
We booked for three nights on a discounted deal this hotel was offering, at a very reasonable 149 euros per night. It's a big, old fashioned place on the seafront, quite a long way from the Old Town which is the most interesting part of St. Malo. We were shown to a small room overlooking the suburbs, which half the rooms do, so if you are paying a higher price make sure you get what you pay for. The corridors spelled musty and old, which put us off for a start. The bathroom was old and tiny, with the shower in the bathtub, you get the picture. The bath also had mould around the edges, which my wife complained to reception about, with no response at all. I don't know when this place was last rated, it might have been five stars in the 50's but it's nothing like it now. This really questions the hotel rating system in France. One good thing we can say was the restaurant (on the lower level, not the overpriced one with the sea view) had very good food and service. The breakfast was similarly good. Overall though we would avoid this place, unless you are looking for a pool and health spa, which seemed to be the main attraction for the generally older European clientele. Collapse
Definitively not a five star hotel
Stay Date: 09/2016, AnguisFragilis wrote this review.
This hotel is one of the greatest disappointments in a long time. It is definitively not a five star hotel. The hotel has a nice, posher old style part and a rough modern part. The hotel is packed with travel groups that arrive in buses and crowd the… See more
This hotel is one of the greatest disappointments in a long time. It is definitively not a five star hotel. The hotel has a nice, posher old style part and a rough modern part. The hotel is packed with travel groups that arrive in buses and crowd the entrance like in a hostel. Our bathtub was broken and we were unable to open the bathtub plug. A technician had to come. The service is unreliable. If you stay longer in your room and ask reception to send the maid to make up your room, you come back in the evening only to find, no one came to clean up. However, sleeping a bit longer in the morning is a problem in this hotel. After 8.30 am the maids started cleaning the rooms on our floor and banged the doors and shouted so loud that sleeping in was impossible. So much about a holiday feeling. We certainly will not come back. Collapse
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