Las Piramides Apartments
(Playa de Las Americas (Tenerife))
3 3 Star:
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Las Piramides Apartments was completely renovated in 2009, this apartment complex consists of 366 apartments spread over 4 floors, and generally attracts many young guests, couples and families.
Guests are welcomed in the lobby with a 24 hour reception desk, a currency exchange desk and lifts. Culinary options include a charming cafe, a bar and a la carte restaurant. Moreover, there is a small supermarket, a hairdressing salon and public Internet access for an additional charge.
Hotel Facilities & Services
- Total Rooms Number: 336
- Air Conditioned Public Areas
- In Room Safe
- Direct Dial Telephone
- Cable/Satellite TV channels
- Outdoor Pool Free: Yes
Bar and Restaurant
- Bar in Hotel
- Restaurant in hotel
To view our full selection of accommodation in Playa Las Americas, Costa Adeje & Playa Paraiso, view our hotels in Playa Las Americas, Costa Adeje & Playa Paraiso page.
TripAdvisor Traveller Rating
- Overall: based on 2898 reviews
- Sleep Quality:
Hotel of Horrors
Stay Date: 07/2017, Mairi M wrote this review.
Don't stay here. We will say that not all of the fault lies with the hotel, but also with Thomas Cook for endorsing this hotel and false advertising! We are two women in their late twenties and we have just checked out of here early and moved in … See more
Don't stay here. We will say that not all of the fault lies with the hotel, but also with Thomas Cook for endorsing this hotel and false advertising! We are two women in their late twenties and we have just checked out of here early and moved in to a much nicer hotel at our own cost because it was so awful. We had a series of issues from the moment we checked in. The first room we were placed in was filthy - thick grime on the faucets and throughout the bathroom. The bedsheets were dirty and the pillowcases had what appeared to be drool/makeup grease on them. There was broken furniture and the whole room was dated and dingy. It is important to note that the rooms that were advertised looked nothing like the room we were actually placed in. But, we knew that this was not the fault of the hotel but Thomas Cook, who we had booked through. We complained to reception about the cleanliness of the room and the man - Ivan, was very helpful. He sent the maid up to clean the room, however the maid refused to clean the bathroom stating that it was just old, not dirty. We can confirm it was dirty! She changed the pillowcase but refused to change the sheets and she was incredibly rude the whole time. We complained to reception again and the maid was sent back up but we couldn't really see much difference when we returned. We had arranged with Ivan to change our room to a more suitable one, similar to what had been advertised, but this could not be arranged until the next day. This was fine as we understood that we had to wait on people checking out. We returned to reception the next morning at 9am as requested and were greeted by a new, rude receptionist who informed us that "all the rooms looked the same". We can assure you that they do not. Please see attached pictures for confirmation. We accepted the new room, which was also dated but far superior to the previous room and much cleaner - although still not of the standard you would expect in a 3 star facility. It was not until later, when we went to shower and removed towels from the basket that several baby cockroaches scattered out from within the towels. We bought spray in case anymore appeared and asked for fresh towels from the hotel. These took over an hour and two phone calls to arrive. The hotel eventually sent up the maid with spray - only after we complained to Thomas Cook but she could not see any so did not spray anything. Over the next two days so many more cockroaches appeared - in the shower, sink, weaving in and out of the wicker furniture. We are not particularly squeamish and both of us have travelled and lived in tropical countries, so one or two would not have bothered us but the quantity of the cockroaches was ridiculous. They were EVERYWHERE. It was disgusting, especially as we were self catering and it meant we were reluctant to use any of the facilities. The cleaning was also sub standard. For instance, we had killed several cockroaches with spray just before the maids came in and when we returned they were still lying on the floor - which had not been swept or mopped. We bought our own bleach and scrubbed the bathroom ourselves. The rooms were stifling hot, though the the third floor was far worse than our room on the first floor. When we booked it was advertised that there was air con (though the fault here lies with Thomas Cook) and there is - but only on the top floor. For the other rooms you must rent a fan - 30 euros with 10 returned at the end. The lifts are extremely old and cramped and "clunky" - if you are at all scared of lifts, don't get in! Wifi is not free, it costs 20 euros a week and it did not work. We ended up having ours refunded - which Ivan did with no complaints. Safety deposit boxes are in rooms but these cost 35 euros and 15 back at the end. It is a key, so means one more thing to keep track of. Key cards are used for the rooms but these stop working if you have it anywhere near your phone - which is a bit of a pain. If one stops working they all stop and must all be reset at reception. The pools were nice-ish but cramped and the pool area was cleaned every night but loungers and parasols were dirty. There were not anywhere near enough sun beds or parasols and folk would go down before the pool area opened at 9am to reserve four or five sun beds, even if they did not appear until after 12pm. The hotel is in a good location if you want to be near things but the street it is on smells foul and is in pitch darkness at night - very few lights which is a safety concern for anyone walking back at night. Good points - 24 hour reception Mini-mart which was very well priced and had everything you could possibly need Close to the strip Balconies were a good size and had a drying rack Considering we payed over £1000 for this holiday, we are unimpressed. The hotel we are currently in was only a few hundred pounds of a difference and is spotless. Don't stay here, trust us, it isn't worth it. We are well travelled and used to basic accommodation. We have payed a lot less for MUCH nicer. Save yourself the headache. Collapse
Stay Date: 07/2017, lbrown68 wrote this review.
Had a wks hol here, was dreading it really after reading reviews, however we had a two bedroom apartment at the back of the hotel nr small pool and pool bar, we had sunbeds on balcony and AIR CON, if u are goen as a family or like a quieter pool u de… See more
Had a wks hol here, was dreading it really after reading reviews, however we had a two bedroom apartment at the back of the hotel nr small pool and pool bar, we had sunbeds on balcony and AIR CON, if u are goen as a family or like a quieter pool u definitely need these apartments ( they have been painted white on the outside) the large pool and main apartments are definitely for 18_30s, the all inclusive drinks are ok, food... Breakfast is definitely the best, Dina and evening meals are ok u will not Starve, snacks are horrible tho stale sandwich, little pastry things and that's it so I wud recommend making sum sandwiches from the breakfast items, I don't think I would return here tho the outside of apartments in the st stink of wee and cans and bottles left all over Collapse
Excellent value for money
Stay Date: 07/2017, Jon M wrote this review.
I'll start by saying las piramedes is definitely a 18-30s hotel, however some of the reviews on here are very harsh. Yes the majority of the guests are on lads/ girls holidays but the atmosphere here is great and we didn't witness any trouble/ fighti… See more
I'll start by saying las piramedes is definitely a 18-30s hotel, however some of the reviews on here are very harsh. Yes the majority of the guests are on lads/ girls holidays but the atmosphere here is great and we didn't witness any trouble/ fighting / anti social behaviour at all in our week here. The rooms are basic but adequate, we were lucky to be on the end of a block so had a double balcony. The food is good, there is about 4 main dishes every lunch and dinner as well as the usual plain dishes for kids/fussy eaters. We only paid an extra £20 to upgrade to all inclusive which was a no brainer. The main pool area can be busy,and you won't get a sunbed unless you reserve one at 9am, but there are 3 other pools which are always empty! The hotel is around a five minute walk from the strip with a few restaurants and takeaways near by. The on site supermarket is excellent! watch out for the African prostitutes that hang about on the corner and can make you feel a little uncomfortable on your walk home.... Only real fault of the hotel is that the main bar area is not air conditioned and the outside area is small which means there isn't really anywhere to chill in the evenings. Overall good value for money for a lads/girls holiday Collapse
Trust the reviews!
Stay Date: 07/2017, Anastasia M wrote this review.
We stayed here as a young couple (23/25) and we are usually happy to stay at cheaper basic hotels as we're always out and about anyway. I read the reviews and thought maybe people were just selective, but it was a bad as the reviews say. Good poin… See more
We stayed here as a young couple (23/25) and we are usually happy to stay at cheaper basic hotels as we're always out and about anyway. I read the reviews and thought maybe people were just selective, but it was a bad as the reviews say. Good points: 1. A nice atmosphere around the pool, although not enough sun beds. Bar outside and some music. 2. Large room with quite ok furnishing for what you pay. 3. Good for drinks 4. Supermarket on side 5. 2 min walk to the beach. Bad points: 1. We found a cockroach in our room every single night in the bedroom. It made the sleep stressful as every time we moved we expected to find another :-( we also saw lots in the corridors. 2. The food is poor. Breakfast is good - lots of variety, however the 'snacks' were horrendous. Stale bread with a slice of cheese and some weird tuna bites, everyday. Lunch and dinner were okay - but out of the food after seeing so many cockroaches! All meats were stale. The drinks selection for all inclusive was good though. 3. The restaurant is very depressing. It's in a big dark room with some outdoor seating but it's all covered. You can't really sit, relax and enjoy... 4. It's right next to 'muggers alley' - do not take the short cut next to the hotel 5. The road it's located on STINKS! And it's very dirty and dusty 6. Maids came most days but when we arrived the room was dusty and sandy 7. One night, we came back at 10.30pm to find loads of police after a women was screaming in reception with a face absolutely covered in blood and all over the floor. Not the hotels direct fault but gives you a good idea of some of the guests. 8. No air con!?!? If you must stay here, don't bother with all inclusive as the food is so poor you wouldn't really enjoy meal times and end up eating out. We walked towards the marina port which is where the nicer hotels are located. Collapse
Rubbish service and Rubbish staff
Stay Date: 07/2017, Graham O wrote this review.
Since we got to our hotel we had many issues we've had to complain on more the 10 occasions to get a 3rd bed as we was given a crappy camp bed to use which was disgraceful considering we paid over 2k for this holiday and to be treated like that after… See more
Since we got to our hotel we had many issues we've had to complain on more the 10 occasions to get a 3rd bed as we was given a crappy camp bed to use which was disgraceful considering we paid over 2k for this holiday and to be treated like that after paying that much money is wrong and the staff were just rude and we didn't get a 3rd full sized bed until the 2nd day which before this happened resulted in me sleeping on the floor for 2 nights so i wouldn't recommend this hotel for anyone at all Collapse
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