JW Marriott Essex House New York
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A work of art among Central Park luxury hotels, JW Marriott Essex House New York has served as an icon in the Big Apple skyline since 1931. The hotel is in the heart of it all, with Lincoln Center, Carnegie Hall, Columbus Circle, the Theater District and 5th Avenue all within easy reach.
Unwind in contemporary guest rooms where internet TV allows you to stream your favourite shows, movies and music. Enjoy breath-taking views of Central Park and Manhattan to sweeten the deal.
The ornate gilded doors and rich wood panelling throughout the hotel recall its Art Deco history, while cutting-edge technology seamlessly blends the past and present. The locally sourced menu at SOUTHGATE Bar & Restaurant at the JW Marriott Essex House hotel features hearty meals and small bites complemented by specialty cocktails.
Hotel Facilities & Services
- Total Rooms Number: 117
- Non-Smoking throughout the hotel
- Multilingual Staff
- Concierge Desk
- Air Conditioning
- Mini bar
- Room Service 24hr: Yes
- In Room Safe
- Non Smoking Rooms
- Direct Dial Telephone
- Iron/Ironing Board
- Laundry/Dry Cleaning Services
- Gym Free: No
- Name: Newark Liberty International Airport
- Distance: 18.3 miles
- Baby Sitting
- Nearest Airport Name: Newark Liberty International Airport Distance: 18.3 miles
To view our full selection of accommodation in New York, view our hotels in New York page.
TripAdvisor Traveller Rating
- Overall: based on 1786 reviews
- Sleep Quality:
Stay Date: 10/2017, Bccam123 wrote this review.
It’s almost like we’ve been staying at a different hotel than some of the other reviewers here. I was hesitant to book this property because of negative reviews, but I’m so glad that I did. We still have 2 nights of our 7 night stay left, but I wan… See more
It’s almost like we’ve been staying at a different hotel than some of the other reviewers here. I was hesitant to book this property because of negative reviews, but I’m so glad that I did. We still have 2 nights of our 7 night stay left, but I wanted to review immediately in case anybody is unsure whether to book after reading some negative reviews. Trust me... book now! STAFF: Sharlene at the front desk gave us such a warm welcome upon arrival. She thanked me for my loyalty (Marriott Gold), gave us a fantastic room upgrade and even treated my daughters as though they were a VIPs. As a business owner, I would love to have someone like Sharlene as a first point of contact for customers. She is courteous and professional... a perfect representation of the JW Marriott brand. Felix and Muhammad at the front desk have also been wonderful. Be sure to ask Felix about food recommendations in the city! Juned in the executive lounge is such an asset to the hotel. He has been so lovely and even treats my daughters to special desserts every night since we leave early for bedtime. We haven’t encountered anyone here who isn’t friendly and helpful. When staff heard that we were celebrating, we were treated to flowers and a beautiful handmade card signed by no fewer than 20 staff members. Service has been superb. We’ve witnessed some very rude behaviour towards staff members and I can only assume that those are the guests leaving negative reviews. Be kind and treat staff members well... they’re an exceptional group of people and I’m so happy to have met them. ROOM: Central Park suite with 1.5 bathrooms, 1 king bed and a pullout sofa. The view can’t be beat and the renovated room is lovely. Huge room with tons of storage space and great water pressure in the shower. Aromatherapy amenities smell amazing. EXECUTIVE LOUNGE: great selection of food and beverage. Breakfast is the same buffet as offered in restaurant. It’s almost the same every morning but more than anyone could ever need. Weekend was busy, but weekdays have been very quiet. Evening offerings are plentiful (pastas, seafood, etc) and we haven’t felt the need to go to a restaurant for dinner yet. BOTTOM LINE: Ignore negative reviews. Ask for a renovated room. Be kind. Collapse
What a treat...
Stay Date: 10/2017, FR0NT4 wrote this review.
The Essex House is one of the grand dames of Manhattan’s Gilded Age. Exquisitely updated, keeping the best of the old world and mixing in some 21st century treats. The hotel lobby and interior oozes class. We arrived around 4 pm on a Friday afternoo… See more
The Essex House is one of the grand dames of Manhattan’s Gilded Age. Exquisitely updated, keeping the best of the old world and mixing in some 21st century treats. The hotel lobby and interior oozes class. We arrived around 4 pm on a Friday afternoon. Our room was not quite ready, so we went to grab a quick bite and adult beverages at Southgate. The bar/lounge/restaurant are the most modern part of the building. Very airy, open and inviting couches/chairs. Great drinks and snacks. While relaxing, we received a text saying our room was ready. As a lifetime platinum with Marriott, I tend to get treated pretty well. I never have expectations or make demands (like so many pushy people do). When we received our key, we were thrilled to get a high floor room (1804) facing Central Park. Muhammad set us up with access to the executive lounge also. So many of the older NYC hotels have small (by US standards) rooms. Our room was HUUUGE. The bathroom was modern. We like the Aromatherpy line of toiletries provided. USB charging is a nice add to any hotel these days. The executive lounge does get crowded around 9 am on the weekends, so keep that in mind. The lounge offers a very complete breakfast, that may cost you 50 bucks a person if you had to pay for it. Great staff here always willing to help with just about anything you may want or need. Give the Essex House a try. You will be glad you did. Collapse
Mixed feelings and poor first impression!
Stay Date: 10/2017, Catalin_Ivan wrote this review.
My wife and I are Marriott Platinum Elite, so one can say that we spend a decent amount of time - business and pleasure - on Marriott properties. For all the hype, the New York JW Marriott Essex House has been so far a rather mixed-feeling experience… See more
My wife and I are Marriott Platinum Elite, so one can say that we spend a decent amount of time - business and pleasure - on Marriott properties. For all the hype, the New York JW Marriott Essex House has been so far a rather mixed-feeling experience, a soft way not to call it a disappointment. We believe in the first impression - we are still here for the next 3 days - and the first impression was nothing to write home about! Checking in: we got at the hotel around 9:20 pm. By the time the check in process was done, it was 9:30 pm. Went straight to the Lounge! It was supposed to be open though 10 pm. Lo and behold, it was a no-man’s land. Nothing left, no drinks or food, not even hot water for a tee. Lounge: this is the first and only place that the lounge is closed on Fridays and Saturdays. For the manager who came with this idea, an IQ test should be administered ASAP! This is called weekend when people come to the hotel! Take the perk away and you will be loved to the end of life on earth! We went next day for breakfast! Other than probably 100 other people - not exaggerating - trying to elbow their way in and a very small place with tiny tables and not enough seats to accommodate half of the population at one given time, the breakfast offering was bland and unimpressive for a JW Marriott. Eggs, some very strange cheese blintzes and bacon! The breakfast of champions. I guess they did have some cold cuts and cheese but at 8:30 am was long gone. I asked one of the lounge waiters were do they have the cutlery and his answer was “really, it is in the other room”! Really, I didn’t know that. Room: small, but this is NY! However, after the first day here none of the glasses we used the first night were washed! Only one pair of sleepers (we have a reservation of 4, two adults and two kids in a room with two queen beds). The view from the room is unforgettable - one side I have lovely scaffoldings and the view of some decrepit building, the other side there is a constant high pitch hum from some - I guess - HVAC units and the lovely view of some old roofs! We are staying at the 16th floor and the only way to see the city is to use the google maps on your tablet! People: we knew that New Yorkers are not a friendly bunch but it seems that JW Marriott made an effort to hire the some disagreeable ones! Asked for the TV remote to be changed - no luck. Asked for directions, got very vague answers. Asked for a good place to eat with the kids within walking distance, got back a dissertation and not a single fact! Asked for a cab, got military orders where to stay and how many inches to move left and right. As I said, first impression! However, as the saying goes, first impressions are the most lasting! Collapse
Another great stay
Stay Date: 09/2017, Happytravelinfamily wrote this review.
We have stayed here a few times. The rooms were recently renovated which is a nice plus. The location is great - right across the street from Central Park. The hotel really tried to allow early check in and late check out. A great place to stay in NY… See more
We have stayed here a few times. The rooms were recently renovated which is a nice plus. The location is great - right across the street from Central Park. The hotel really tried to allow early check in and late check out. A great place to stay in NYC Collapse
Great stay in a great city
Stay Date: 09/2017, dbartoletti wrote this review.
Stayed here for a wedding and reception and thoroughly enjoyed everything about the hotel. They are currently refurbishing all of the rooms and we stayed in one of the newly refurbished rooms. The room was very nice, well appointed and very comfort… See more
Stayed here for a wedding and reception and thoroughly enjoyed everything about the hotel. They are currently refurbishing all of the rooms and we stayed in one of the newly refurbished rooms. The room was very nice, well appointed and very comfortable and spacious (for NYC). The hotel staff was extremely courteous and helpful and very prompt with everything. The hotel is nicely located to all the nice places in midtown and Central Park. Great walks to all places. I would definitely stay here again. Collapse
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