JW Marriott Essex House New York
4 4 Star:
Search for room availability
With its iconic Central Park location and close proximity to the cultural sights of 5th Avenue, the JW Marriott Essex House New York is the perfect base for exploring the exciting surroundings of The Big Apple. Built in 1931, this hotel has retained its Art Deco features and luxury styling that has made it one of the nicest hotels in the city.
Each of the guest rooms at the JW Marriott Essex House New York are designed with its vast history in mind but updated with the technology of today. All rooms are fully equipped with everything you could possibly need to ensure a comfortable, luxurious stay including HD TV, Wi-Fi, premium bed linen and safe.
Guests dining at the JW Marriott Essex House New York can enjoy seasonal, organic meals from the hotel’s South Gate Restaurant. There’s also the South Gate Tavern for you to enjoy a relaxing drink at the end of a busy day.
Hotel Facilities & Services
- Total Floors Number: 40
- Total Rooms Number: 394
- Non-Smoking throughout the hotel
- 24 hour front desk
- Lift to all Floors
- Concierge Desk
- Air Conditioning
- Mini bar
- Room Service 24hr: Yes
- In Room Safe
- Non Smoking Rooms
- Direct Dial Telephone
- Iron/Ironing Board
- Complimentary Newspaper
- Housekeeping (daily)
- Cable/Satellite TV channels
- Parking at Hotel Cost: $65.00 Per 24 Hours
- Gym Free: No
- Name: John F. Kennedy International Airport
- Distance: 26.4 kilometres
- Cots/Cribs Free: No
- Baby Sitting
Bar and Restaurant
- Bar in Hotel
- Restaurant in hotel
- Types: Pets accepted on request with hotel
- Cost: $150.00 per stay
- Nearest Airport Name: John F. Kennedy International Airport Distance: 26.4 kilometres
To view our full selection of accommodation in New York, view our hotels in New York page.
TripAdvisor Traveller Rating
- Overall: based on 1636 reviews
- Sleep Quality:
Surely This Isn't a JW Marriott...
Stay Date: 03/2017, Joe H wrote this review.
My wife and I took the Acela down from Boston to meet my in-laws in New York City for the weekend and needed a hotel for one evening. My in-laws were staying nearby so we decided to splurge and use points from accrued business travel to stay at the … See more
My wife and I took the Acela down from Boston to meet my in-laws in New York City for the weekend and needed a hotel for one evening. My in-laws were staying nearby so we decided to splurge and use points from accrued business travel to stay at the JW Marriott Essex House. Price: 45,000 points seemed a little steep, but an essentially "free night" for accrued loyalty in a Central Park hotel seemed worthwhile. Location: Excellent. Situated at 160 Central Park South between 6th and 7th Avenues, the JW Marriott Essex House is in a prime location and was very accessible from Penn Station (with minimal luggage, we walked after sitting 3+ hours on the train), and very convenient to Central Park, 5th Avenue, and Broadway. Arrival/Check-In: Two doormen outside on arrival but neither offered to open the door for my wife - we went through the revolving doors which are a little difficult to push. Check-in was relatively straightforward - I had checked in on the mobile app earlier on the train and requested a 12 PM arrival. The lady at the front desk was very gracious and helpful, confirming my high floor request away from the elevator. Of note, I didn't see an alternative check-in desk for Platinum members - it would have been a nice touch. Room: We had room 2505, an Essex King. The room layout was quite large and the two windows had a view of Central Park (if you craned your neck just enough you could see it). Since we didn't pay for a Central Park view (and I don't think we got an upgrade), it was nice to have a little view. Bathroom: Average. the tub/shower was old and is in need of refurbishment. and the grab handle on the wall was a little loose. I'm a big guy (6'6", 275 lbs.) and didn't feel particularly safe holding on to wash my feet. Water pressure was average and the temperature control wasn't very good (the water barely got hot, even turned up all the way). The toilet was an odd contraption - a low slung, low flow piece that took forever to flush. A little discomforting the first time! The sink was the highlight of the bathroom in terms of design - a pink bowl with better water pressure than the shower! My wife and I agreed that the bath towels were amazing - so large, soft, and absorbent! Bed: The first time in my life that I have stayed at a Marriott property and not had a good night's sleep. The bed was so very firm and uncomfortable, even with three pillows. I couldn't understand why I woke up sore until I got a chance glimpse of the bed this morning - the mattress was sitting on top of a piece of plywood! This is unreal! How on earth is this a JW Marriott property? I generally sleep very well at Marriott properties, but this sleep was most uncomfortable. Wifi: Nearly $20 per night for wifi is ridiculous in 2017. Thankfully it was provided free of charge to us owing to my Platinum Elite status, but this is one of those amenities that should come standard for everyone two decades into the 21st century. Executive Lounge: We received a key to the executive lounge (assume it was the M Club?) at check in, but every time we walked past the door there was a sign out front indicating it was closed. I assume they're usually closed on the weekends, but curious why we got a key if that was the case. Minibar: Overpriced, but expected. Prices aren't readily posted (always a bad sign). We finally found the price guide on the TV - $9 for a Pepsi, $11 for a beer, $12 for an airline bottle (50ml) of liquor, and $60 for a 350ml bottle of wine. I had one late night Heineken. Smell: When we arrived on the 25th floor, there was a work crew cleaning up in the hallway, and the carpet was soaked. When we came out about a half hour later, there was an industrial blower fan set up in the hallway to dry the carpet. Thinking nothing of it until we returned to our room after a show, and the 25th floor landing/hallway smelled of dry vomit. Quite possibly the worst thing to smell right before going to bed. The scent lingered this morning as we left. If that's what the work crew was cleaning up, they either missed a spot or forgot the cleaning agent entirely... Overall: The Essex House property served its purpose - a place to sleep for my wife and I for our one night trip to NYC. The location was phenomenal and the service excellent; however, the bed was absolutely horrible, the room felt dated, and the smell in the hallway/landing was...gross. I used 45,000 points for this stay, but am having a hard time justifying it. I would have been furious if I'd actually paid cash for this stay instead. It's hard to believe that this hotel is a flagship JW Marriott property. Collapse
Stay Date: 03/2017, laura a wrote this review.
I'll say first the location of the hotel is way too perfect especially is you're a tourist. You have central park in front of you, 5th Ave seconds within walking distance, and times Square is a few blocks away!! Other than the location I felt the s… See more
I'll say first the location of the hotel is way too perfect especially is you're a tourist. You have central park in front of you, 5th Ave seconds within walking distance, and times Square is a few blocks away!! Other than the location I felt the service was mediocre. I checked in for one night requesting a high floor and I had to pay an additional $50 for a higher floor on a Sunday... c'mon? We ended up with a lower floor with no view, whatever we were going to be out the entire day. Later for dinner we decided to eat at the hotel restaurant. Oh my.... I wish we chose a different restaurant. Our waiter was beyond rude, and our salads were drenched in dressing which tasted very salty, and finally when we ordered dessert we ordered this chocolate lava ice cream. I received this plastic ice cream with the sell by date that looked like it was purchased by the 7/11 store and they wanted $12 for the ice cream. Oh my goodness.... Collapse
We Love Marriott but this one is very overrated!
Stay Date: 03/2017, SuOpontour wrote this review.
1-No help with baggage on arrival 2-Room had loud banging noise day and night. 3-Platinum guest given room with the view as in photo. 4-Shower fitting very loose. 5-Room dusty. 6-Light bulb not working 7-Receptionist asked for my video evidence … See more
1-No help with baggage on arrival 2-Room had loud banging noise day and night. 3-Platinum guest given room with the view as in photo. 4-Shower fitting very loose. 5-Room dusty. 6-Light bulb not working 7-Receptionist asked for my video evidence as she said management needed it! 8-Barman showed resentment when we used a complimentary voucher. 9-Room very old fashioned. 10- Good club breakfast. 11- Great location. We would not stay at this hotel again and do not recommend it. Collapse
Loud thumping sound in well
Stay Date: 03/2017, Elisa P wrote this review.
The hotel has a great location, but there is a frequent loud thumping sound. It didn't bother me too much during day, but it definitely did during the night. Despite my profile asking for a quiet room, which I didn't get upon arrive and had to ask … See more
The hotel has a great location, but there is a frequent loud thumping sound. It didn't bother me too much during day, but it definitely did during the night. Despite my profile asking for a quiet room, which I didn't get upon arrive and had to ask for another room higher up, this higher up room was not quite either with the loud thumping. I called the front desk. They said they are aware that some rooms have this issue and there is nothing they can do about it. They offered for us to move rooms, but that is far less than convenient and no guarantee since was already supposed to be a 'quiet room'. They did give me 10k Marriott points for the inconvenience. Given that that this hotel requires 45k points per night to stay here, while it was nice, it was not generous. Collapse
Classic hotel right in front of Central Park
Stay Date: 04/2016, maganda88 wrote this review.
This hotel was very responsive with my requests, however the doormen aren't as attentive when you're getting down from the car and we had to bring our luggage into the hotel ourselves. The rooms are clean but ours was facing another building so no … See more
This hotel was very responsive with my requests, however the doormen aren't as attentive when you're getting down from the car and we had to bring our luggage into the hotel ourselves. The rooms are clean but ours was facing another building so no view. The hotel is right across Central Park and a few blocks away from Fifth Avenue, Time Warner, Carnegie Hall, and a lot of other New York attractions. Collapse
- Rest assured your break is safe with us
- No credit card or booking fees
- Your information is secure with GlobalSign
- Best UK Operator, Globe Awards 2016
Superbreak star ratings are given as a guide to help you choose between our hotels and do not necessarily relate to those awarded by other organisations.
They symbolise the level of service and range of facilities that you can expect at the property; ranging from 1 star - hotels with the simplest range of facilities, to five stars - luxury hotels with a wider range of facilities.
Please note that different countries have different standards and star ratings may differ according to the country where the hotel is located.