InterContinental New York Barclay
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A grand New York classic hotel, the InterContinental New York Barclay is currently undergoing an extensive renovation that will revitalize every aspect of the property while maintaining its original 1926 elegance. Reopening in late 2015, the Barclays residential ambiance will reflect the style and service of a Park Avenue Ambassadors residence.
Hotel Facilities & Services
- Concierge Desk
- Internet Access
- Air Conditioning
- Mini bar
- Direct Dial Telephone
- Iron/Ironing Board
- Laundry/Dry Cleaning Services
- Housekeeping (daily)
- Cable/Satellite TV channels
- Jacuzzi Free: Yes
- Gym Free: No
- Name: GRAND CENTRAL
- Distance: 500 metres
- Name: JFK International Airport
- Distance: 14.8 miles
Bar and Restaurant
- Bar in Hotel
- Restaurant in hotel
- Types: Pets accepted on request with hotel
- Cost: $0.00 per night
- Nearest Tube/Metro Name: Grand Central Distance: 500 metres
- Nearest Airport Name: Jfk International Airport Distance: 14.8 miles
To view our full selection of accommodation in New York, view our hotels in New York page.
TripAdvisor Traveller Rating
- Overall: based on 319 reviews
- Sleep Quality:
Beautiful hotel, excellent location!
Stay Date: 10/2016, caroltolenlaui wrote this review.
I love this hotel! It is located on Lexington Ave and close to Park Ave. Lots of amazing restaurants around. You know how some hotels look nice from the outside or lobby looks nice but the rooms are dingy? Not this one! It is stunning, from the lob… See more
I love this hotel! It is located on Lexington Ave and close to Park Ave. Lots of amazing restaurants around. You know how some hotels look nice from the outside or lobby looks nice but the rooms are dingy? Not this one! It is stunning, from the lobby to the hallways and all the way to the rooms. The property managed to keep the old elegance but updated at the same time. My room was impeccably clean, bed was very comfortable and there was nothing to complain about! It will be my go to hotel when I am in New York! Collapse
Pretty shoddy for a luxury hotel
Stay Date: 10/2016, Grayal wrote this review.
Hotel is in a great location and very clean but those are about the only positives I can find. Rooms are small and don't have a bath tub and as previously mentioned, the walls are paper thin. All of this would be completely irrelevant if there was a… See more
Hotel is in a great location and very clean but those are about the only positives I can find. Rooms are small and don't have a bath tub and as previously mentioned, the walls are paper thin. All of this would be completely irrelevant if there was a five star approach to customer service but there just isn't. Queued at reception on both check in and check out as there were never enough staff on duty. Asked for an ice bucket and glasses to be placed in the room whilst we were out but they didn't bother. No apology when phoned to chase. They forgot to service the room one day even though we had been out of the hotel all day. We called to complain but they just couldn't care less. We asked if they could at least replace the coffee sachets but someone brought us three sachets of decaf coffee (why?!) but no milk or sugar. We were in and out of the hotel or a regular basis over five days but not once did any member of the front office staff acknowledge our presence with even eye contact let alone a smile or hello! All summed up perfectly by check out experience where there was no interest in the customer or quality of stay, purely get the job done and move on to the next person. All of this probably sounds trivial but we paid a premium to stay somewhere nice for our anniversary and are still questioning what we paid for. All in all it is nowhere near the standard you would expect for a luxury hotel. We would not go there again nor recommend it to anyone. It's a great location but there are tons of high quality hotels in that area so I'm surprised they haven't upped their game. Luckily New York is still fantastic! Collapse
Very good stay
Stay Date: 10/2016, foxbat wrote this review.
Having had a poor experience at the Lotte New York Palace i tried out the Intercontinental Barclay and was very happy to have found a great new business hotel. My room was well-equipped, had a very comfortable bed and was quite. Only niggle was a poo… See more
Having had a poor experience at the Lotte New York Palace i tried out the Intercontinental Barclay and was very happy to have found a great new business hotel. My room was well-equipped, had a very comfortable bed and was quite. Only niggle was a poor-pressure shower. I will return! Collapse
Old New York elegance with ease
Stay Date: 10/2016, Anne C wrote this review.
Finally we've found an NYC hotel with a storied history, beautifully restored/renovated interiors, and welcoming service. We did a quick one-night staycation here recently and I think this might now be my favorite NYC hotel! The atmosphere is sub… See more
Finally we've found an NYC hotel with a storied history, beautifully restored/renovated interiors, and welcoming service. We did a quick one-night staycation here recently and I think this might now be my favorite NYC hotel! The atmosphere is subdued loveliness with black and white marble floors, subtle tones of mauve, white, gold and a touch of purple. Everything is immaculate. Service is friendly and on point yet easy (not stuffy or self-conscious at all). Because of my hubby's recent foot surgery he was on crutches/a kneewalker and so we were very happy to avail ourselves of the valet parking and bellman and had reserved a room with a roll-in shower near an elevator. Luckily we do not normally need this type of accommodation but in the short time we have had to use this kind of accessible room at other hotels we have noticed that often they aren't really that accessible. In our limited experience we found this room to work quite nicely in this regard (although he wasn't confined to a wheelchair so I can't say how it would work for someone in that situation). The room was indeed right near the elevator so he didn't have to work so hard to get around. The roll-in shower was designed well so that my hubby could shower fairly easily without tons of water going all over the floor, and the bench and shower head worked nicely. The room itself was impeccably appointed and the bed was comfy. There was great lighting, plenty of places to charge phones, and the a/c worked well. There was even a little foyer where we could stash our bags out of the way. My only issue with the room is that they have one of those mini-fridges where if you pick up an item you automatically get charged. Our bellman pointed this out to us when we were settling in, so there were no surprises. There is a little box within the fridge where you allegedly can place your own items but it's not even big enough for a bottle of water. We were only there for a night but if we were staying longer I would have requested a extra empty fridge. Another wonderful feature of this hotel is the Gin Parlour just to the side of the lobby. We took a little table there for a drink and some small plates in the early evening. As the name suggests, it specializes in gin - they have 88 different ones and they also feature house-made tonic, too! Whenever we arrive at a bar/lounge I always get a sinking feeling when I see that the bartender also has to be the server as that usually means you don't get attention. Not a problem here at all. Minutes after seating ourselves at a cozy table in a back room, the bartender arrived with menus and suggestions (I'm new to gin and the selection was overwhelming). I ordered one of their special gin cocktails, hubby got the tonic, and we shared some appetizers. The drink was excellent -- a bit herbaceous but not in an overpowering way. The small plates were good but not amazing -- shrimp cocktail and soft pretzels. The nuts on the table were actually the best eats! We had a great time being there and would think of stopping in even when we aren't hotel guests. A little tip -- when you are going up to your room from the lobby, don't ignore the glass case in front of the elevators as there are all kinds of interesting artifacts from the hotel's long NYC history. After a good night's sleep we appreciated how great the bellmen and valets were in bringing our car around quickly and helping to fit my hubby's kneewalker in our trunk. Another nice feature of this hotel is that they have quite a bit of street frontage for drop-offs and loading up your car, so you don't feel like you have to be in a rush hanging out in traffic. We will clearly return. Oh, and to make things even better, we're told that Intercontinental Hotels and Kimpton Hotels are merging in some way, so we're hoping that their frequent guest programs will be merging soon, too? Collapse
Great location, lovely hotel, Staff friendly, walls a little thin!
Stay Date: 10/2016, Edgey27 wrote this review.
The location is spot on as it is on Lexington Ave only 2 blocks from the green subway and not far to walk to places like (South / Downtown) Rockefeller, Time Square, Empire State building or (North/ Uptown) to Central Park, Bloomingdales.Transport is… See more
The location is spot on as it is on Lexington Ave only 2 blocks from the green subway and not far to walk to places like (South / Downtown) Rockefeller, Time Square, Empire State building or (North/ Uptown) to Central Park, Bloomingdales.Transport is also close by (Subway stations to the bottom of the island for eg World trade centre & Statue of Liberty). We stayed for 4 nights. The 1st couple were fine but then we must have then gotten neighbours as we could hear them showering/ dropping things in the bath at 2 am, their alarm going off 5:30am and other noises!!! The rooms were clean and lovely. They didn't bother to replenish toiletries that we needed. The concierge were helpful with directions etc.. Overall a lovely hotel Collapse
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