InterContinental London Park Lane
5 5 Star:
Per Person Per Night
- Opposite Hyde Park Corner tube station
- Free gym facilities
- Wi-Fi internet access
Search for room availability
5-star luxury and a superb location at No.1 Park Lane is brought together in the form of the magnificent InterContinental London Park Lane hotel.
The luxury, award-winning hotel is located in London’s glamorous Mayfair district at the heart London and is well connected to London’s attractions. Hyde Park Corner Green Park are the closest undergrounds to the hotel and can be reached within 10 minutes on foot; the hotel is also within walking distance of Regent Street, Buckingham Palace, Hyde Park and much more. This is the perfect place from which to explore all the major shops and attractions of Central London.
From the moment you enter this fantastic hotel, you are greeted by style, comfort and convenience, and all of the hotel’s rooms are designed with your stay in mind. Each spacious room at InterContinental London Park Lane is contemporary in design and are equipped for your comfort with luxurious furnishings, Wi-Fi internet, air-conditioning, satellite TV, CD player and mini-bar.
For delicious meals served throughout the day, InterContinental London is one of the finest places to dine when in the capital, serving up a plethora of fine cuisine and specialist drinks in the Cookbook Cafe, award-winning Randall at the InterContinental London Park Lane, the Lobby Lounge and Cocktail Bar. To help guests relax and indulge, the hotel also offers a steam room, fitness studio and an array of expert beauty treatments.
Hotel Facilities & Services
- Total Floors Number: 8
- Total Rooms Number: 447
- Non-Smoking throughout the hotel
- 24 hour front desk
- Lift to all Floors
- Air Conditioned Public Areas
- Multilingual Staff
- Concierge Desk
- Tea and Coffee Making Facilities
- Internet Access
- Air Conditioning
- Mini bar
- Room Service 24hr: Yes
- In Room Safe
- Non Smoking Rooms
- Smoking rooms
- Pay Movies
- Direct Dial Telephone
- Complimentary Newspaper
- Iron/Ironing Board
- Laundry/Dry Cleaning Services
- Housekeeping (daily)
- Sofa Beds Adults: Yes
- Cable/Satellite TV channels
- Parking at Hotel Cost: £45.00 Per 24 Hours
- Treatment Rooms
- Steam Room Free: No
- Laundry Free: No
- Gym Free: Yes
- Hair salon
- Name: HYDE PARK CORNER
- Distance: Opposite hotel
- Name: VICTORIA
- Distance: 1 mile
- Name: HEATHROW
- Distance: 16 miles
- Cots/Cribs Free: No
- Baby Sitting
- Interconnecting Rooms
Bar and Restaurant
Breakfast served from
- Saturday/Sunday: 07:00
- Monday to Friday: 06:00
Breakfast served to
- Saturday/Sunday: 11:00
- Monday to Friday: 11:00
- Bar in Hotel
- Restaurant in hotel
- Guide dogs only
- Nearest Tube/Metro Name: Hyde Park Corner Distance: Opposite hotel
- Nearest Rail Name: Victoria Distance: 1 mile
- Nearest Airport Name: Heathrow Distance: 16 miles
To view our full selection of accommodation in Mayfair & Park Lane, view our hotels in Mayfair & Park Lane page.
TripAdvisor Traveller Rating
- Overall: based on 2445 reviews
- Sleep Quality:
Average for Intercontinental
Stay Date: 07/2017, Macntuck wrote this review.
Of all the hotels in London, I chose this hotel because I am an Ambassador Spire and am loyal to IHG - specifically Intercontinental brand. The location is great. The rooms fine. The food quite good. What was not good was that check in of 3PM w… See more
Of all the hotels in London, I chose this hotel because I am an Ambassador Spire and am loyal to IHG - specifically Intercontinental brand. The location is great. The rooms fine. The food quite good. What was not good was that check in of 3PM was far from met the day we arrived. Our group of 7 people to check into 4 separate rooms arrived at 2:50PM. All 4 of the rooms were reserved under my name and so under my Ambassador Spire account. 2 of the 4 rooms were ready by 3:15PM. 1 room was ready by 3:30PM. My room was not ready until 4:10PM. Upon entering my room so late after scheduled check in, I found it to be tattered. After waiting so long, I did not find this acceptable so asked for a new room. My request for a new room was granted and I was upgraded for my trouble which was the right thing to do. So, all in all, the hotel is just fine. However, I think it is important for a hotel to meet its commitment of check in time, which this hotel did not x 4 rooms. I also think loyalty should warrant something more than it did at this hotel without the patron having to ask for corrections. Collapse
Service wasn't great
Stay Date: 07/2017, Erik S wrote this review.
We have stayed at this property a few times but have really have seen service go down here this stay. We are Club level members as well. Our room was not ready for us and it was especially annoying to wait after coming off an overnight flight. Famil… See more
We have stayed at this property a few times but have really have seen service go down here this stay. We are Club level members as well. Our room was not ready for us and it was especially annoying to wait after coming off an overnight flight. Families traveling WITH kids, be aware when this property uses "adjacent " rooms it simply means on the same level as- but not necessarily anyplace near each other. Super frustrating. Our room had issues with the AC. Also super annoying especially when you do hit July temps in London. When they did fix it the maintenance team left a bunch of dust clusters behind and it was dirty. The coffee station only got replaced with instant coffee packets after the first night, not the Nescafé pods you get on the first night. Lastly we had issue our last night with our room key and my husband had to go down for a third set of keys as the front desk could not seem to get a key activated to work the first two times. Super annoying when it's 1130pm and you have little kids to get to bed. AND an early flight in the am. The nice factor of property is the club level and the team there is kind. We loved Christian. Collapse
Great service, excellent location, but heavy on the pocket!
Stay Date: 07/2017, MBJAZY wrote this review.
I love this hotel and its service excellence. From the moment they enter those door men, bell boys, and concierge in general are phenomenal with their welcoming attitude, elegant wardrobe, and professional service. Check in was a bit messy unfortun… See more
I love this hotel and its service excellence. From the moment they enter those door men, bell boys, and concierge in general are phenomenal with their welcoming attitude, elegant wardrobe, and professional service. Check in was a bit messy unfortunately due to a trainee handling the check in but no harm was done and were given a very spacious room as we were 2 adults and a kid with an extra bed. Cleanliness is top notch and all amenities were great as usual. Main restaurant is going under renovation and breakfast is served in a different location. We had access to the club floor on 7th and their eggs and waffles were very good. Except for the pancakes which came out more a crepe than a pancake. Staff and service are very good and helpful and the concierge can manage all kinds of last minute bookings at restaurants and shows. One thing to try and experience is the afternoon tea which is a celebration on its own and i recommend trying their no. 1 parklane tea. Location is key and in the middle central london with walking access to Hyde park, harrods, picadilly, bond street... etc. Curzon street and shepherd market are two areas i recommend nearby with many good restaurants which is 7 minute walk. All this comes at a very high price but i cant blame them as the demand is high and hotel is always busy year around. Collapse
Understated luxury, great staff, excellent location, but a bit pricy
Stay Date: 07/2017, George K wrote this review.
London’s original Intercontinental hotel is one of those grand properties that you wouldn’t necessarily know it’s tucked away at the start of the world-famous Park Lane. Even looking at it from the outside, it’s easy to miss the logo and dismiss the … See more
London’s original Intercontinental hotel is one of those grand properties that you wouldn’t necessarily know it’s tucked away at the start of the world-famous Park Lane. Even looking at it from the outside, it’s easy to miss the logo and dismiss the structure as a block of flats or offices. Having the grand entrance leading to the lobby on one of the side streets probably adds to its… hiding factor, but once inside, there is no denying that this is indeed an upmarket hotel. We booked a room at an extremely short notice (Thursday night, for a Friday to Saturday stay) during what was a very busy peak period. Check-in was effortless, loyalty status recognised with late-checkout and IHG points posted as a welcome amenity. My preference of a high floor was satisfied with a room on the highest Club Intercontinental (7th) floor. Help is on hand with luggage if needed, transported to your door minutes later. The classic room is big enough for two people no problem (something not always guaranteed in London), with an extremely comfortable king bed and big TV dominating the room. There is a small desk, automatic minibar (if you take something you’re charged right away - not enough room to place anything of yours in it) and the usual teas and coffees. There’s a Bose sound system (with the old 30-pin Apple connector but I’m sure an adapter would be available) Bathroom is small, but perfectly nice with Agraria-branded amenities littered around it. The bath is lovely (maybe a bit on the small side) and seeing the mirror opposite it not steam up after a hot bath was one of life’s mini-fistpump moments. The majority (if not all) of the classic rooms in this hotel are looking into an inner courtyard, as opposed to having any sort of London-facing views. This can be a deal-breaker for some, I’m sure, but for a day’s stay, spent mostly outdoors, it was an almost moot point. It may or may not be the case that the courtyard offers a quieter alternative to a street view, but upon opening the window on a hot summer’s day, you could hear the collective power of the hotel’s air-conditioning system working overtime. The room is perfectly quiet with a shut window and the ventilation is outstanding. In fact, it’s fair to say that the combination of a quiet and well-ventilated room with a super-comfortable bed and pillows made sure that we had once of the best night’s sleep in recent memory. What also contributed to the good night’s sleep was the turndown service, after which we found a fresh plate of fruit and water to the room, something that was preceded by a plate of cheese, crackers and a bottle of wine earlier on. Such gestures are what make this a 5-star hotel, certainly in terms of service. We opted to not go for the £26-per-head breakfast option as we had reservations elsewhere, but visited the 24-hour gym beforehand which offers headphones, water, and towels freely. There’s certainly something in there for everyone, but it’s a shame that the hotel does not have a pool. I let my imagination run wild for a bit when I pictured one smack in the middle of the inner courtyard. One for the suggestions box, I believe… The staff were excellent. From check-in, to room service, cleaning, delivering goodies, leaving a card, recognising us on the door, calling up and offering late(r) checkout if needed. They all have our thanks for making this a good stay. There is a general air of understated luxury around the hotel. Everything is spotless (from the marble-clad lobby to the white-linen restaurants and plush hallways), and this adds to the general feel-good atmosphere which is the least you should expect on a hotel where rooms start from £300-£400 a night (or 60k IHG points). A good portion of the money towards that rate is in recognition of the hotel’s location - a stone’s throw from Buckingham palace, opposite Green Park and Hyde Park, and just off Knightsbridge where even the air smells of money. I would argue that for such a rate, breakfast should be included, even for those booking classic rooms. IC Royal Ambassador members can have free lounge access, but not during the summer months, or over the Christmas period. We’d love to stay again and maybe next time see what Club Intercontinental has to offer, as well as the rooms with city views! Collapse
This Hotel is a Disgrace to the Intercontinental Brand especially to a Royal Ambassador Member
Stay Date: 07/2017, Margaret J wrote this review.
I have been a Royall Ambassador Member for 5 years and never had encountered such a disgraceful treatment by the Intercontinental. Upon checked in, we were greeted by a trainee who assured us the hotel had provided a triple upgrade to a suite. I then… See more
I have been a Royall Ambassador Member for 5 years and never had encountered such a disgraceful treatment by the Intercontinental. Upon checked in, we were greeted by a trainee who assured us the hotel had provided a triple upgrade to a suite. I then inspected the so called triple upgraded suite, it was delapidated and badly in need of renovations. The trainee was lying through his teeth and said the hotel was full and there were no other suites, I went back to the reception and said either they give me a better suite or I will just move to another hotel as I am a diamond member of the Shangri-La Hotel Group as well as Diamond member of the Hilton Group, At that time a lady supervisor intervened and said if I pay an extra 800 pound on top of what I already paid, she can provide me with a better suite, I accepted and it was a beautiful suite but there was one major problem. The hotel never informed me of the renovation work next door to my room and there was no welcome letter from the management nor was there any apology for the daily drilling noise which was deafening. This is a disgraceful hotel and definitely not on my next visit to London. The concierge who recommended us to a a fine dining restaurant which was totally inaccessible for our guests who are a couple in their 80s. Either the conceirge is deaf or is an idiot when we clearly stated our need for accessibility. The General Manager Alvaro Rey should be ashamed of his treatment of his should not be leading the Intercontinental Park Lane. Collapse
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