Ibis Dublin West Hotel
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The Ibis Dublin West Hotel is located just 15km away from Dublin International Airport and is only a 7 minute walk away from Luas Tram Station. Take a trip to the historic Dublin Castle, marvel at the Guinness Store House, enjoy a show at the Point Depot Theatre or explore Wiclow Mountains.
Relax in one of the Ibis Dublin West Hotel guest rooms and enjoy the modern and welcoming setting which you find yourself in. All rooms include an ensuite bathroom, comfortable bedding, a hairdryer, tea and coffee making facilities, internet access and a flat-screen TV with a range of channels.
Eat a delicious meal at the Ibis Restaurant before settling with a cool drink in the 24-hour Ibis Bar. The hotel also provides a disco/nightclub area, a laundry service, a gift shop/newspaper shop and a free large car park.
To view our full selection of accommodation in Dublin, view our hotels in Dublin page.
TripAdvisor Traveller Rating
- Overall: based on 1635 reviews
- Sleep Quality:
Stay Date: 07/2017, John B wrote this review.
I have never been so insulted in my life to be called a liar by a member of staff when I was complaining about an issue I had,,the issue was that my door was getting banged on at 9 am and then a cleaner let herself in as myself and my partner were st… See more
I have never been so insulted in my life to be called a liar by a member of staff when I was complaining about an issue I had,,the issue was that my door was getting banged on at 9 am and then a cleaner let herself in as myself and my partner were still in bed,,,she left immediately and apologised but it was not good to say the least so when I was checking out I complained at reception and the lady said that nobody from her staff had done this and maybe that I hadn't locked the door properly,,,I really would not recommend this place to anybody Collapse
You get what you pay for
Stay Date: 07/2017, Dany B wrote this review.
cheap and cheerful.. handy location if with car ..clean ..breakfast buffet style, and for his price adequate ..gateway to centre Dublin is a plus point ..staff friendly ..smoke pavilion should have a seat or two ..
cheap and cheerful.. handy location if with car ..clean ..breakfast buffet style, and for his price adequate ..gateway to centre Dublin is a plus point ..staff friendly ..smoke pavilion should have a seat or two .. Collapse
Grumpy night receptionist
Stay Date: 07/2017, Iva B wrote this review.
We stayed in hotel for the whole weekend. Arrived home on saturday after midnight and were left outside of the hotel for 15 mins whilst still in a view of receptionist. Got no explenations as why she left us outside waiting for so long. Shortly aft… See more
We stayed in hotel for the whole weekend. Arrived home on saturday after midnight and were left outside of the hotel for 15 mins whilst still in a view of receptionist. Got no explenations as why she left us outside waiting for so long. Shortly afterwards our friend went for a smoke and the samet hing happend again. She was nothing but rude and cranky with us for the whole weekend. We would recommend this hotel over all, but this was our mindchanger regarding for the bookings. Collapse
Rudest Manager I have ever come across!
Stay Date: 07/2017, Katie O wrote this review.
Major Con- The rudest manager I have ever come across in my life! (I travel very often & have never left a bad review until today) Upon arriving at the hotel with 3 friends we checking in. We had booked a twin room and had specified we wanted 2 room… See more
Major Con- The rudest manager I have ever come across in my life! (I travel very often & have never left a bad review until today) Upon arriving at the hotel with 3 friends we checking in. We had booked a twin room and had specified we wanted 2 rooms with 2 single beds in each (90 x 130cm to be exact!) When we went to our rooms they were double rooms. We immediately returned to reception to have this simply rectified. The TRAINEE member of staff couldnt have been nicer. He apologised and commenced looking for a room on the system. I could see the lobby was getting busy with customers waiting to check in so offered that we would sit down while he could attend to other customers. We wernt in any rush. After about 10 minutes the lobby had nearly cleared so I made my way to the reception counter to wait to speak to the friendly trainee. Another female staff called me to go to her. I explained that the trainee had already began to sort out the mistake which had been made in our booking. She seems slightly stand offish and said the best she could do was offer us a room with a bed and a pull out bed. I refused. I had booked the accommodation 9 months previous and had my booking printed which had specified what rooms we would like. At this point another male member of staff approached. I could immediately tell he was going to be of no assistance at all. He was very rude and insinuated that it was my own fault for booking with booking.com. I pointed out that if they did not want to be affiliated with booking.com they should remove themselves from the site. He continually said that he couldnt understand why I couldnt understand what he was saying and that a twin room was a room with a pull out bed. Having paid €199 for the room for the night (not including breakfast) & booked 9 months previous that I wasnt willing to sleep on a pull out bed. I was so appalled at this member of staffs behaviour that I was going to speak to a manager (I have never requested to speak to a manager in any other hotel I have stayed in and I travel very often for both business and leisure) when it dawned on me that he wasnt wearing a uniform and so could actually be the manager. I questioned if he was a manager to which he replied yes! Sergio was the operational manager of the Ibis. I honestly could not believe it. The trainee at the desk on the day would best fit the managerial position. Basic manners does not cost a penny. At this point I decided my best option was to fetch the print out of my booking which stated "2 twin rooms with single beds 90 x 130cm". When I returned (1 minutes from when I left) the trainee approached me with two key cards. He began to apologise and said what had happened was his fault and he had already began working on fixing the mistake. This was not his fault at all. From the moment we entered he could not have been any more mannerly and helpful. From the one minute that I went to fetch my booking the hotel went from having "absolutely no other twin room available with single beds" to having two. The above confrontation (there is no other word to describe what happened and the hostility of the operations manager Sergio) needent have happened. The hotel was convenient, clean and with very comfortable beds. A pity that the manager at front of house lacks basic manners. Collapse
Stay is nothing special
Stay Date: 07/2017, Jax20152015 wrote this review.
I am with a group and check in was easy. The room has is a comfortable size but there are a few things I would change about my stay. First off, the bed is hard but the pull out sofa mattress is soft. The shower door is designed not to close entirely.… See more
I am with a group and check in was easy. The room has is a comfortable size but there are a few things I would change about my stay. First off, the bed is hard but the pull out sofa mattress is soft. The shower door is designed not to close entirely. The room was cleaned without asking for service but the dirty towels were not replaced when room was cleaned. The sofa bed was made up at check in. The room has a hair dryer, TV, two plugins (additional one for shavers in then bathroom) and electric water pot for tea/coffee. For those who are first time visitors to Ireland, this (and my last) hotel don't have air conditioning. The window does open about 3 inches. They have a sign that says they serve a breakfast from 4am-12pm. Our breakfast at 8am was buffet style. The eggs seem to be from a powder and they were watery. They have a sign that says they will take care of your problem in 15 minutes or your stay is free. Collapse
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