Holiday Inn Hamburg
4 4 Star:
Search for room availability
Set in a leafy, riverside location, the contemporary Holiday Inn Hamburg is situated close by to Hamburg city centre’s top attractions and musical theatres. Just across the River Elbe you can catch one of the top international productions of musical theatre in Hamburg, or venture into the city for a visit to Miniature Wonderland, or climb the Baroque tower of St Michaelis Church.
A distinctive hotel overlooking Hamburg Harbour, the Holiday Inn Hamburg offers comfy four star accommodation. The impressive hotel exterior is matched by the striking interior – full of natural light, and colourful modern art. Guestrooms are designed and equipped for your comfort and convenience, and Wi-Fi access is available throughout.
When evening rolls around, be certain to dine in the stylishly-furnished Elbgarten restaurant; serving up tasty international cuisine, the restaurant offers lovely views of the River Elbe. To properly relax or blow off some steam after a long day in the city, make use of the hotel’s MiniGym or indoor swimming pool. Guests at the Holiday Inn Hamburg also enjoy complimentary entry to the urban driving range at Golf Lounge, 200 metres from the hotel itself.
- Internet Access
- Mini bar
- Direct Dial Telephone
- Trouser Press
- Laundry/Dry Cleaning Services
- Housekeeping (daily)
- Cable/Satellite TV channels
Bar and Restaurant
- Bar in Hotel
- Restaurant in hotel
To view our full selection of accommodation in Hamburg, view our hotels in Hamburg page.
TripAdvisor Traveller Rating
- Overall: based on 688 reviews
- Sleep Quality:
Stay Date: 04/2017, reemao2017 wrote this review.
Convenient hotel for business stay. Freidly staff and welling to help and answer you in English. They need to have better irons. It will be great if they have airport shuttles also. Onverall it was good stay
Convenient hotel for business stay. Freidly staff and welling to help and answer you in English. They need to have better irons. It will be great if they have airport shuttles also. Onverall it was good stay Collapse
Stay Date: 04/2017, MrPhileasF wrote this review.
The Holiday Inn Hamburg is well located just 10 minutes outside city centre with lots public transport options. They have a car park but you can park on the street if you want as it is not zoned and it will save you €17. The rooms are big however th… See more
The Holiday Inn Hamburg is well located just 10 minutes outside city centre with lots public transport options. They have a car park but you can park on the street if you want as it is not zoned and it will save you €17. The rooms are big however they are a little tired and could do with a refresh but the views are great. If you stay in an executive room then you get the minibar for free with a few beers, soft drinks and water. The restaurant is nice and the prices are reasonable. They have a decent sized pool and a small fitness room. They rates are normally reasonable so it is a good option for Hamburg.The only downside is that they charge for late checkout, so no benefits for elite members at the hotel Collapse
Stay Date: 03/2017, Paul C wrote this review.
This was a last minute booking so I just had to book a standard room. Hotel was nice, and the staff very friendly and efficient. You know what to expect with a Holiday Inn, they are always consistent. I needed wifi to do a little work some days. I… See more
This was a last minute booking so I just had to book a standard room. Hotel was nice, and the staff very friendly and efficient. You know what to expect with a Holiday Inn, they are always consistent. I needed wifi to do a little work some days. I was pleased it was pretty fast and reliable. Collapse
A solid choice (but, be aware of some drawbacks)
Stay Date: 11/2016, SaschaRai wrote this review.
At the end of November (2016), I took a short 3 night trip to Hamburg. This wasn't my first ever trip to this wonderful city, but it was the first time I would be staying there in a hotel on my own dime (and not through work). Choosing a hotel, even… See more
At the end of November (2016), I took a short 3 night trip to Hamburg. This wasn't my first ever trip to this wonderful city, but it was the first time I would be staying there in a hotel on my own dime (and not through work). Choosing a hotel, even in the days of internet 2.0, is not an easy matter. There are many things one has to consider such as: chain hotel or individually operated, location, amenities, price range, etc. Personally I have loved the Holiday Inn brand ever since the first time I stayed at one as a kid in the 80s, and have been to others since, and all have been comfortable with great service, a welcome home away from home. I am also an IHG Rewards Club member and lately the IHG app is the first place I check to see what options I have with them. The Holiday Inn Hamburg came in as one of the best value options I had, even when compared to other chains. A (slightly older) 4* hotel, a bit further from the more touristy center (reacheable by bus), but at a great price offer at the time. Yes, for the same amount of money I could have stayed at an Ibis (Accor Group) in St. Pauli, but the Holiday Inn offered some amenities that the others didn't, namely a pool and sauna. Along with my loyalty to a brand that has always treated me well, that settled it for me. Location: The Holiday Inn Hamburg is located east-south-east of the city center, close to a main thoroughfare (B75 - Billhorner Brückenstrasse), in what seems like a mainly residential area. Overlooking the Norderelbe and Oberhafenkanal. To get there by public transport there are 2 Bus stops about 300 meters each from the Hotel (Billhorner Röhrendamm and Billhorner Mühlenweg). Some bus lines only stop at B-Röhrendamm and then continue on to the bridge across the Elbe, wheras others turn left and also stop at Mühlenweg, so be aware on which bus you're on and get off at the right stop. I found that busses were quite frequent during the day, but they do get scarce later in the evening/night. Travel time to/from the city is somewhere between 15 (Mönckebergstr. / Central Station) to 30 (St. Pauli / Hamburger Dom) minutes. Which I found quite acceptable. I used the Google Maps app on my phone to guide me back with the public transport option each evening. I did have the Hamburg Tourism app as well, and while it worked great going from the hotel to various attractions, on the way back I found it more difficult to use (couldn't find the hotel among those listed), so Google was simpler (though that requires data - something to keep in mind if you're an international traveller). My Stay: I arrived at the Hotel shortly before official check-in time (1500h) on a Sunday for my 3 night stay. There was already a bit of a line, but it moved quickly and I was checked in promptly. There are actually 3 hotels that share the same reception area: - the Holiday Inn itself (main tower + city wing) - the Bridge Inn Hotel (a more economy style hotel) - the Elb-Residence (an extended stay option) From what I can tell only the HI is part of IHG, and only a stay at the HI is valid for reward/status points. Unfortunately, besides the information regarding breakfast times, I wasn't given much further information without prompting. I did ask about the best option to get to the city by public transit and I was then shown on a paper map of the area where the bus stops were (I had arrived via Billhorner Röhrendamm, but the Receptionist at check-in suggested Billhorner-Mühlenweg as the better option). As I had selected the standard room option on the app, I was given a room in the City Wing, which required a quite bit of a walk from the main tower where the reception, pool/sauna/gym and breakfast room/restaurant are located. On the day of checkout, I was told that to be in the main tower I would have had to choose standard+, or I could have upgraded at check-in for around €10/night. This option had not been offered me upon check-in. I was also not informed about how to go about for getting pool/sauna towels. I presumed that they would just be available for taking near the pool (never presume), but I then found out that one has to ask for them at the reception. Again, something that would have been nice to be told at check-in, rather than having to find out later. I was however given an option to opt into their "Green" program and for that to get a 15% discount voucher for the hotel restaurant. I somehow must have misplaced that voucher, because I couldn't find it again when searching for it, but since I ended up having lunch/dinner in the city each day it wasn't a big deal. The room I had (top floor of the city wing) was not the nicest room I ever had at an Holiday Inn. Definitely not as nice as the one I had during my Paris trip in Noisy-le-Grand. Still, I had been aware when booking that the hotel was not the youngest nor the most modern. That being said, I had all the basics I needed: a good wi-fi connection, flatscreen tv, a nice desk with a comfy chair, enough closet space, a safe deposit box, and a complimentary minibar with water, coke and even a beer which was refilled daily. On the downside, the bed was definitely not queen sized, slightly wider than a twin (french size?), not sure if all rooms feature this size, or if that’s reserved for solo travellers. It was adeguate, but I typically do like to have a larger bed, even if it is only for myself. Also, the mattress was extremely soft. The bathroom was nothing to write home about either, and only featured liquid soap as an amenity (I suppose I could have asked if I had needed anything else). Still it was adequate, and the shower had good temperature control and great pressure. The liquid soap holder did break off the first time I used the shower, and missed my big toe by millimeters. I informed the reception of this, and it was fixed while I was out ouf the room. Another issue I had was that water was constantly running through the toilet on my first night, it was partially solved and it no longer disturbed my sleep. There were very few facial tissues left in the box when I first arrived, and I was hoping that housekeeping would fill it the next time they came to make the room. They didn't and I had to ask for a box at reception the next afternoon myself. I think housekeeping should keep a better eye on such things. I used the pool and sauna on day 2 and 3 in the late afternoon, while taking a break from visiting the city and before going out again for dinner. This was great to recharge and give some reprieve to my tired legs and feet. When I had booked the hotel, I had hoped to get in a morning swim each day. On my first morning the pool was closed for maintenance (luckily it opened in the afternoon), on my second morning I was just way to tired and preferred to relax a bit longer in the room, and on my final morning I did get that morning swim in before breakfast. The pool is somewhat a strange shape (crescent) which makes swimming laps somewhat awkward (if swimming laps is your thing), but you can get some nice strokes in. The sauna was also nice, with a nice shower are. I didn't use the gym, but it did seem a popular option with some other guests. To get the grey/brown sauna/pool towels one must request these at the reception desk. Again, information from the on-duty receptionists was varied. The first time I was just handed the towels along with a bathrobe. No further information given, no room number asked. I then placed all of those in a bin near the changing room (towels and robe) when I was finished. Another time I was asked for my room number, and that I should keep the bathrobe for my stay and then leave it in the room (oops, the previous day I had put it in the bin). A bit more consistent information to the reception staff itself, and being slightly more forthcoming towards the guest would be great. Breakfast: Upon booking I had chosen a rate which included the breakfast buffet. On the evening before, I had noticed that there was a restaurant near the B-Mühlenweg offering breakfast starting at 0400h for around €5 (cheaper than what I had paid). So for a while I thought wether I should have saved a few bucks. I shouldn't have worried, the Hotel breakfast was excellent. I’m actually not a huge fans of buffets at lunch or dinner time, as I tend to overeat (“ooh gotta try a bit of this, and a bit of that”), but I really enjoy them for breakfast on trips. Yes, the overeating is still somewhat of an issue, but I found that having a hearty and plentiful breakfast in the hotel would tidy me over for a long time. I would usually get a little something around 1600h when I would feel peckish, and then something around 2000h for dinner time. Something I really enjoyed on my Paris trip at that HI’s breakfast were the mushrooms, unfortunately no mushrooms on the buffet here in Hamburg on my first morning (they did have them on my second morning, and they were excellent). They also had cream cheese and lox, but they had no bagles! They did have a great choice of excellent, high quality, tasty options each morning, from sweet to savory, hot and cold, good breads and delicious pastries. On my first morning I was given a nice pot of drip coffee on my table. I then saw at another table that it was possible to request a latte macchiato or cappuccino as well and that those would be brought, something I did on the following mornings. On my final morning I also noticed that some folks at another table had ordered an egg dish which was also made-to-order and brought to their table. It would have been nice to be given some of these informations and not having to find out by seeing some people make request because they are "in-the-know". The price for breakfast is not exactly cheap (I believe it was somewhat more expensive than what I had paid for breakfast at the HI in Paris - when compared to the rate without breakfast), but you do get an excellent morning meal which can take you a long way through the day. It makes for a perfect start of the day. Wether it's worth it, is something that everyone had to decide for themselves. For me, I found it was absolutely worth it. But, if you do want to save a bit, there appear to be some alternative options nearby. Final thoughts: While not 100% perfect, I really did enjoy my stay in Hamburg and at the Holiday Inn. Some of the Staff could have been a bit more forthcoming with information and a bit more welcoming, but everyone was very professional, and maybe some of the more reservedness is cultural to North Germany. The hotel was a comfortable haven away from the bustle of the city, but close enough that I could come back for a short break from sightseeing during the afternoon before heading out again for dinner. One can't fault the hotel for it's location, or the need to take busses (instead of say the metro). That's something one knows before coming to the hotel already and has to be factored in. The most important question I think is: would I stay here again? My answer to that is: yes - if I can get a good rate again, as was the case in November. Though I now know to check "Standard+" (instead of "Standard") when booking through the IHG app/website, to get a room located within the main tower. The Holiday Inn Hamburg, in my opinion is a solid choice for a hotel when in Hamburg. Collapse
Nice hotel, good location
Stay Date: 10/2016, Cole S wrote this review.
Spent a night here last October and had a very good experience. Staff spoke perfect English and were very friendly and helpful. I had an issue with the outlets, so I went to the front desk and they happily lent me a phone charger for the night. The h… See more
Spent a night here last October and had a very good experience. Staff spoke perfect English and were very friendly and helpful. I had an issue with the outlets, so I went to the front desk and they happily lent me a phone charger for the night. The hotel itself was very clean and spacious, and I slept very well the night I stayed. There are a number of amenities near the hotel; it is a few minutes away from the Rathaus (Hamburg Town Hall, a worthwhile sight to see in the city) and a number of good restaurants. Overall, I had a very good experience. Collapse
- Rest assured your break is safe with us
- No credit card or booking fees
- Your information is secure with GlobalSign
- Best UK Operator, Globe Awards 2016
Superbreak star ratings are given as a guide to help you choose between our hotels and do not necessarily relate to those awarded by other organisations.
They symbolise the level of service and range of facilities that you can expect at the property; ranging from 1 star - hotels with the simplest range of facilities, to five stars - luxury hotels with a wider range of facilities.
Please note that different countries have different standards and star ratings may differ according to the country where the hotel is located.