Holiday Inn Express - Manhattan Midtown West
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Stay at the Holiday Inn Express – Manhattan Midtown West hotel and enjoy accommodation in a central location next to all top city attractions and travel links. Cruise along the Hudson River, take a ferry to the phenomenal Statue of Liberty, visit the fascinating Intrepid Sea Air and Space Museum or enjoy a show at the famous Broadway Theatre District. Alternatively, sit back and absorb the sights that line Times Square in the sunshine.
All of the rooms at the Holiday Inn Express – Manhattan Midtown West hotel are stylishly appointed and include cable/satellite TV, a stereo, a private bathroom with hairdryer, a coffee maker, air-conditioning and complimentary Wi-Fi.
Tuck into a delicious breakfast (package dependent) at the hotel’s light and spacious Express Start Breakfast Bar, serving a wide range of hot and cold options. The hotel also has an on-site fitness centre, a dry cleaning service and an outdoor patio.
- Tea and Coffee Making Facilities
- Air Conditioning
- In Room Safe
- Pay Movies
- Direct Dial Telephone
- Iron/Ironing Board
- Laundry/Dry Cleaning Services
- Cable/Satellite TV channels
To view our full selection of accommodation in New York, view our hotels in New York page.
TripAdvisor Traveller Rating
- Overall: based on 1005 reviews
- Sleep Quality:
Just what we needed
Stay Date: 05/2017, Oluchi_N wrote this review.
tldr: Yay for free breakfast, free WiFi, and a clean, safe place to rest your head without having to break the bank. Anesha and Josie are rock stars!!! I hope you're fortunate enough to have them help you if you have any issues during your stay. In m… See more
tldr: Yay for free breakfast, free WiFi, and a clean, safe place to rest your head without having to break the bank. Anesha and Josie are rock stars!!! I hope you're fortunate enough to have them help you if you have any issues during your stay. In my book, this hotel gets 5 stars all around for their excellent staff and their facility. The extended version: My family and I (10 people total) planned a short trip to New York for my brother's graduation last week. Six of us stayed at the Holiday Inn Express Manhattan Midtown West. Since I currently reside in Tennessee where we're used to having space, very little street noise, and easy access to our cars, I was a bit nervous about coordinating this trip. I didn't want everyone to hate me if: a) we got stuck in a small room designed for two people and 0 suitcases; b) our hotel was surrounded by sketchiness, or; c) if we couldn't get around New York easily without having to take a taxi everywhere. Thankfully, this hotel was perfect for what we needed. First, the rooms with two queen beds were perfect for three; the king room with the sofa bed was also great for three. There was even enough room for our suitcases. For six adults with a short stay, this was perfect. Next, the hotel is not surrounded by sketchiness, woohoo! Instead, it's located near some good eats (W 48th and 10th Ave) and Ink48's sexy rooftop bar with a great view of the Hudson River (W 48th and 11th Ave). Yes, there's a Salvation Army across the street, but it doesn't make the area any more/less sketchy than the rest of midtown. Finally, we could get around easily either on foot, via the subway, or with a Lyft/Uber. How you get around just depends on where you're trying to go, and how much you're trying to spend. For my brother's graduation, we took an Uber to get to his school, but we walked or took the subway almost everywhere else. Especially when traffic is heavy, it just makes more sense to walk. Columbus Circle, where we entered Central Park, was 20 minutes on foot. Times Square was about a 10 minute walk. Broadway is less than 10 minutes away. Overall, the location was excellent in my opinion. Here are the tips that I'd recommend to help you enjoy your stay: 1. Book early and call with any requests that you might have. We asked for a higher floor to minimize street noise, and we were placed on the 7th floor. The staff here will actually try to accommodate your requests. 2. If you have an issue, let the staff know as soon as possible so they can help you resolve it. And don't be a jerk to them while they're trying to help--phenomenal staff members like Anesha and Josie will go above and beyond to try and get things to work out in your favor. 3. If you want the complimentary breakfast, get there before 9. Yes, it's a little chaotic because there are so many people and so few tables, but they're trying to do the best with the space they have. Feel free to treat the seating on the patio as an overflow area if the weather allows it. 4. If you have a late flight on the day that you check out, ask to leave your luggage behind the concierge while you hang out in the city. Anthony, one of the other awesome employees at this hotel, let us know that this was an option the evening before we checked out. This is not a swanky boutique hotel, so if you're looking for a place with upscale accents all over, you're likely to be disappointed. But I found the service, space, and location to be great for this price point and at this time of the year. Collapse
Average stay, I'd suggest other hotels
Stay Date: 05/2017, dagongster wrote this review.
Got in late for a 3-night stay. The hotel's location is not very convenient. While it's between 10th & 11th Avenues, it's closer to the latter, which means farther from not only the subway and major bus lines, but also from restaurants and interestin… See more
Got in late for a 3-night stay. The hotel's location is not very convenient. While it's between 10th & 11th Avenues, it's closer to the latter, which means farther from not only the subway and major bus lines, but also from restaurants and interesting things to do. At check-in, I got either someone who was in training, or just didn't care very much. Regardless, I was able to get into my room, drop off my stuff, and then head out to grab dinner. As a place to sleep in the city, it's fine. The walls/doors are super thin, though, and I had poor luck in that I was next to some group who liked to keep their door open while chatting loudly. Luckily I was on the 11th floor. If you're not on that floor, good luck getting into an elevator during prime breakfast/check-out times. On multiple days during the mornings, the elevator would pretty much stop on every floor, most of which didn't allow people to get on because the elevator was already packed to the gills. There are only two (slow) elevators servicing the entire building. As for the service -- the maintenance/housekeeping crew could use some work. On the positive front, the guy who brought me soap the first night came up pretty quickly. The negative side of it -- one maintenance guy couldn't be bothered to move to the side when I got off the elevator. I had to squeeze past him and his mop because he simply refused to move. Another instance of interesting staff attitude -- I got the elevator once with a maintenance guy (different person) who was mumbling and cussing like he was super angry. Anyway, this is a Holiday Inn Express, so it's not like one should expect much of anything. For this brand, this is about on par with expectations. I won't be staying here again, though, as the rates weren't even that good. I'd rather pay the same money but stay in a better location. Collapse
Good hotel at good location
Stay Date: 05/2017, smookToronto wrote this review.
We stayed here with 2 couples in May. The hotel is easy to find and in a relative quiet street. Check in was fast and rooms were complete and clean. Wifi worked very well thruoghout the hotel. Breakfast was a good variety and although a struggle some… See more
We stayed here with 2 couples in May. The hotel is easy to find and in a relative quiet street. Check in was fast and rooms were complete and clean. Wifi worked very well thruoghout the hotel. Breakfast was a good variety and although a struggle sometimes to dfind a seat it all worked out. They have a terrace outside which you can also use. I the area are lotos of restaurants of all kinds and $ values. All in all a comfortable stay. Collapse
The worst service
Stay Date: 05/2017, 세진 김 wrote this review.
We chose the two twin beds room but they gave just one bed room. When we made a reservation, they said the room type is gauranteed. Thus, we complained about the room that we wanted to change our room please. However, they said "we don't have any ex… See more
We chose the two twin beds room but they gave just one bed room. When we made a reservation, they said the room type is gauranteed. Thus, we complained about the room that we wanted to change our room please. However, they said "we don't have any extra rooms" and we had to stay the room which we didn't choose. We were very unconfortable and upset. It was the worst experience. The hotel made me feel bad. 방 타입이 보장된다고 해서 2 베드인 방으로 예약을 했는데 방을 들어와보니 한침대더라고요. 항의해보니 남는방이 없다면서 안된더라구요. 보장된다는 말이 없으면 모를까 보장된다면서 이러니... 정말 너무 불편하고 불쾌했습니다 Collapse
Good location, easy access to theater district
Stay Date: 09/2016, keng0s wrote this review.
stayed with friends to go watch plays in broadway.good location to walk to theater district and Times Square. Not really close to subway stations though, you can walk. Free breakfast was nothing special, but we could enjoy it in sofa and table at the… See more
stayed with friends to go watch plays in broadway.good location to walk to theater district and Times Square. Not really close to subway stations though, you can walk. Free breakfast was nothing special, but we could enjoy it in sofa and table at the terrace. Free coffee and tea are available 24/7 at the lobby. Collapse
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