Holiday Inn Chicago - OHare Area
(Chicago) 4 4 Star:
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Conveniently situated near to Chicago International Airport and downtown Chicago travel links, the Holiday Inn – Chicago O’Hare Area hotel provides an excellent location for those wanting to visit this exciting city. Hop on Chicago’s Blue Line Train and explore top attractions such as the Rosemont Theatre, the Millennium Park and Willis Tower. Travellers can also take a trip to the Des Plaines Rivers Casino and the many fashion outlets of Chicago.
All of the rooms at the Holiday Inn – Chicago O’Hare Area hotel are traditionally furnished and offer a wide range of additional facilities to make your stay as comfortable as possible. Guest rooms include wireless internet access, flat screen TVs, microwaves, coffee makers, mini fridges, individually controlled air-conditioning and private bathrooms.
Guests can enjoy a range of spectacular dishes at the hotel’s Bar Louie O'Hare Restaurant, before sampling a delicious drink at the modern and relaxed bar area. The hotel also includes an outdoor pool, an on-site fitness centre, room service, a convenience store and a gift shop.
- Tea and Coffee Making Facilities
- Internet Access
- Air Conditioning
- Mini bar
- Pay Movies
- Direct Dial Telephone
- Iron/Ironing Board
- Laundry/Dry Cleaning Services
- Cable/Satellite TV channels
- Interconnecting Rooms
To view our full selection of accommodation in Chicago, view our hotels in Chicago page.
TripAdvisor Traveller Rating
- Overall: based on 685 reviews
- Sleep Quality:
Dated with an Inconsiderate Staff
Stay Date: 03/2018, rosebud5566 wrote this review.
We stayed here two nights due to business and the group we were a part of reserved the hotel on their credit card (more on that later). We were welcomed by a rather gruff and definitely less-than-friendly clerk upon check-in and were given a room on… See more
We stayed here two nights due to business and the group we were a part of reserved the hotel on their credit card (more on that later). We were welcomed by a rather gruff and definitely less-than-friendly clerk upon check-in and were given a room on the top (11th) floor. Upon the elevator doors opening at the floor, we were greeted with maintenance workers with power tools and a great deal of noise. Our room overlooked the busy interstate which gave us not only the noise of the airplanes flying over, but lots of traffic sounds throughout the night. Aside from that, which I can easily overlook, was the tiredness of the public areas of hotel and rooms. The carpet in the room was very worn and there was an odor to it that just smelled of well past its prime. All along the perimeter of the carpet appeared to be a white powder that we assumed was a pesticide. Thankfully I didn't see any bugs here, but it wouldn't have surprised me. The bathroom was the same...chipped tiles, bits of dirt in the corners, and overall dated furnishings. The decor in the room itself was sort of mismatched and appeared to be kind of thrown together with no real rhyme or reason. It was a strange conglomeration with 70's style lamps, attempt at modern artwork, and almost salvage store looking desk and dresser. The ceiling felt extremely low, giving a cavernous feel and made the room feel small and tight. A giveaway to me is how clean the lobby is, and the rug in front of the check-in area was dirty with obvious bits of paper that looked like it hadn't been cleaned or even vacuumed in a while. It just gave an impression the staff didn't care or had given up. The one positive I can say is that the bed was comfortable and the king bed had 4 pillows as well as clean linens. Now for the real complaint...the noise. We had a late night of business the first night of our stay, so we put out the "Do Not Disturb" sign upon our return. We were awakened before 8:00 am to the yelling and cackling of housekeeping in the hallway. I went to the door and asked them to please keep their noise level down and received a look of bewilderment. A few minutes later, the yelling and horseplay resumed to which my husband then gave a more stern addressing. After a third round, I decided to call the front desk. Alas, the phone system for the hotel was not functioning (I later saw a sign in the elevator and at the front desk announcing this), so my husband went down to the front desk to make a complaint. I should also say that at promptly 8:15 a note was shoved under our door by housekeeping to say "Sorry we missed you, but due to your do not disturb sign we will not be refreshing your linens today". I could see this being a practice at noon or 1:00 with a sign on the door, but to give up and resign to not cleaning a room at 8:15 was pretty lazy and spoke volumes to me about the practices of the housekeeping staff. The clerk at the front desk seemed more upset about the note than the noise complaint of the housekeeping staff, but she said she would notify the manager. The noise abated for a while, but then started up again later so I don't know that anything was really done. We certainly didn't get any additional rest. Breakfast is not included here. You can pay $13 for a buffet or can order off the menu. It's adequate with a good assortment of hot and cold dishes. The restaurant itself is decent with a good variety of grill/bar food. Again, it's dated and needs some TLC. The booths have torn seats and there were cobwebs in the corners. The music is incredibly loud from the speakers, so not a good place for a quiet meal but there isn't much else in the area. Upon checkout we ended up having to pay out of pocket, despite the room being reserved under the group that hosted us and us having the contact information from the hotel itself confirming it. The hotel even had the group's credit card information on file. Despite several minutes of trying to explain the situation to the clerk and the manager on duty we just resigned ourselves to paying the bill and getting reimbursed. It left a sour taste on top of an already disappointing experience. The group we were with holds regular meetings at this establishment, so one would think the staff would have treated us better. The remaining plus was the free shuttle to the airport. After all we had endured, we were exhausted and ready to check out and be on our way. I won't be back, complementary stay or not. There are far too many other hotels in the area that value their customers more. Collapse
Close to airport
Stay Date: 03/2018, voyageurfoodie wrote this review.
We did park and ride for out early morning flight. Room was fine, customer service lacking. As we returned to Ohare and called for a shuttle at 11:30 pm and she verified that we were at the international terminal we spent another 1 hour waiting be… See more
We did park and ride for out early morning flight. Room was fine, customer service lacking. As we returned to Ohare and called for a shuttle at 11:30 pm and she verified that we were at the international terminal we spent another 1 hour waiting because she sent to driver to the other terminal. We had to call back. And then a 2 hour drive home. Customer service needs to be reliable. Collapse
Great Staff, Clean, Consistent Rooms, Convenient Location to MEPS and Coast Guard
Stay Date: 03/2018, snipe49445 wrote this review.
Stayed here after bringing my son to MEPS to join the military. We had mistakenly booked a room out by Great Lakes Naval base, as there is a MEPS HQ there. The staff here was extremely helpful and were able to help resolve the issue with me. I am ver… See more
Stayed here after bringing my son to MEPS to join the military. We had mistakenly booked a room out by Great Lakes Naval base, as there is a MEPS HQ there. The staff here was extremely helpful and were able to help resolve the issue with me. I am very appreciative and as far as I am concerned, this is my Airport Hotel! Collapse
Free Parking Near ORD
Stay Date: 02/2018, Whereaminow1 wrote this review.
Only 7 minutes from the terminal. You’ll be given a parking pass for your car so pull up near front to check in. Don’t park first. The hotel itself had friendly staff and amazing food. The rooms aren’t as great. A little older with some wear. Still c… See more
Only 7 minutes from the terminal. You’ll be given a parking pass for your car so pull up near front to check in. Don’t park first. The hotel itself had friendly staff and amazing food. The rooms aren’t as great. A little older with some wear. Still clean though. Collapse
Amazing customer service
Stay Date: 02/2018, Gypsy4lyfe wrote this review.
We booked this hotel after a cancelled flight and felt very well taken care of. I called to see if we could drop off our bags since it was before noon and the front desk offered early check in right away. The driver was very helpful with my elderly m… See more
We booked this hotel after a cancelled flight and felt very well taken care of. I called to see if we could drop off our bags since it was before noon and the front desk offered early check in right away. The driver was very helpful with my elderly mother. The hotel restaurant is pricey, but the portions are large. I just can't say enough good things about this hotel. Collapse
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