Holiday Inn Alicante - Playa San Juan
(Playa San Juan (Costa Blanca))
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The Holiday Inn Alicante is situated in a quiet area of Playa San Juan, just a few minutes away from the beach and 5 km from the centre of Alicante. The hotel has easy access to the local attractions. All 126 bedrooms are comfortable and equipped with air conditioning, television, minibar, safety deposit box and telephone. Hotel facilities include a restaurant, bar, outdoor pool and children's pool, gym, sauna, 2 paddle tennis courts, playground, gardens, parking and free WiFi in all public areas as well as in 50% of rooms.
Hotel Facilities & Services
- Air Conditioned Public Areas
- Air Conditioning
- Mini bar
- Room Service 24hr: Yes
- Non Smoking Rooms
- Ground Floor Rooms
- Direct Dial Telephone
- Parking at Hotel Free: Yes
- Outdoor Pool Free: Yes
- Sauna Free: Yes
- Tennis Free: No
- Gym Free: Yes
- Name: ALICANTE
- Distance: 6 kilometres
- Name: ALICANTE
- Distance: 16 kilometres
- Cots/Cribs Free: No
- Interconnecting Rooms
Bar and Restaurant
- Bar in Hotel
- Restaurant in hotel
- Children's Menu available
- Nearest Rail Name: Alicante Distance: 6 kilometres
- Nearest Airport Name: Alicante Distance: 16 kilometres
To view our full selection of accommodation in Alicante, view our hotels in Alicante page.
TripAdvisor Traveller Rating
- Overall: based on 510 reviews
- Sleep Quality:
Staff cant keep covering for this hotel
Stay Date: 10/2016, Stfrancis wrote this review.
2nd visit to this hotel, chose as great value for money. I don’t know how much longer the staff can cover for the awful state of the décor inside this hotel. The carpets tiles are all faded, stained and patchy. The room décor needs a complete refit –… See more
2nd visit to this hotel, chose as great value for money. I don’t know how much longer the staff can cover for the awful state of the décor inside this hotel. The carpets tiles are all faded, stained and patchy. The room décor needs a complete refit – the wardrobe doors did not work, there were no net curtains at anybody’s windows (the rail was there!) The wheels on the bed make sitting up in bed impossible as there is no headboard, so you just push away from the wall and end up with a big gap. The room was fantastically clean and the towels and bed linen were good quality. There was only one power point and this was under the desk, which was very difficult to access – impossible probably for someone with a disability. No fridge ( but there had been at some point!) Whilst here there was no hot water for one morning (this happened last time we stayed!!) The breakfast was very good with lots of choice, including hot food. The pool area is fantastic and was cleaned every morning. The bar area has a great ambience to it and the drinks prices were very reasonable. Lovely quiet area with a couple of good supermarkets within walking distance, bus stops outside to Alicante and a short walk to the beach. I do like this hotel, but it does need desperate attention and upgrade on the inside and lets down the Holiday Inn brand.. Collapse
Very Very Disappointed
Stay Date: 10/2016, jimmyjam67 wrote this review.
Where to begin ! I was quite taken back when I visited this hotel on the outside I looked like it ticked all the boxes I was pretty impressed after all I'd been travelling for a few days visiting friends so was in need of a holiday inn 5 star treatme… See more
Where to begin ! I was quite taken back when I visited this hotel on the outside I looked like it ticked all the boxes I was pretty impressed after all I'd been travelling for a few days visiting friends so was in need of a holiday inn 5 star treatment. How wrong could I have been first impressions rude receptionist ! Quite clearly on my booking I ticked the box double bed non smoking etc. What I actually got was totally the opposite 2 singles ( smoking) absolutely stink to high heaven. So back I went to ask for what I originally booked I was told quite abruptly " we cannot guarantee a double bed or non smoking room" eventually I was given a room my of my choice why they didn't do that in first place I don't know. Maybe I was important enough ! So eventually got to the room much to my surprise wallpaper falling off the floor ( looked like someone had tried to did there way out) was dirty, no duvets, ( itchy blankets) no AC remote control ( froze most of the night) as couldn't regulate AC, towel rail falling off, oh and couldn't tune the TV for an update on the UK news ! I decided to visit the restaurant now is it me as an Englishman but do all Spanish waiters shout at each other ? Th head waiter took it upon himself that every time he conversed he shouted across the room at his colleagues geez it meant to be a quality hotel the set menus €15 got you starter of 2 eggs and ham and pork fillet with a bechamel sauce "quite frankly I could have put it in a roll ( quite clearly not enough) very over priced typically not the standard I am paying for as previously expressed here the hallway leading to the rooms are very shabby, discoloured ,torn carpet, etc. Gym was outdated equipment again was discoloured and the sauna you could use only a set hours ! no wifi, no English TV, ( but German and Russian) There was a company team building exercise on when I stayed ! Didn't quite prepare myself for that,blowing whistles, loud cheers ( all day ) and running up and down the corridors etc certainly not my idea of "please respect the wishes of the residence ! " Good points Pool was ok ( if you can get a bed) non heated and pool bar closed. Would very much appreciate a reply from management. Last but not least was asked if I wanted to pay in English or Euros ! Check exchange rate as paid in English and got stung for extra £12 be warned look at other hotels before you book Collapse
No internet in the rooms, bathroom dirty downstairs
Stay Date: 10/2016, JuRut wrote this review.
No, it`s not a bad place. Especially since we reserved cheap! Friendly staff, decent pool, but for some reason the outdoor bar was not open. But here`s the shocker: Wi-Fi does not reach the rooms. This was a not a technical glitch so I was told, no; … See more
No, it`s not a bad place. Especially since we reserved cheap! Friendly staff, decent pool, but for some reason the outdoor bar was not open. But here`s the shocker: Wi-Fi does not reach the rooms. This was a not a technical glitch so I was told, no; this is the way it`s meant to be!? Welcome to the 90`s? Around the pool and in the reception area there`s Wi-Fi and otherwise in some of the alleyways you can catch it too. Very strange. The general bathroom downstairs was very dirty too. But it`s a decent room and ample parking! The TV channel selection was limited, but it included some international channels. Collapse
Great Location .. and hotel
Stay Date: 09/2016, Mandy C wrote this review.
Stayed here on my points earned as ihg staff member. Hotel is spotless. Staff very friendly.. lovely pool. Great menu. Location perfect. San juan beach and restaurants all amazing. Great if you speak Spanish as is not very touristy.. Al oleo great ta… See more
Stayed here on my points earned as ihg staff member. Hotel is spotless. Staff very friendly.. lovely pool. Great menu. Location perfect. San juan beach and restaurants all amazing. Great if you speak Spanish as is not very touristy.. Al oleo great tapas and Los packs great menu and food. Bowie pop moments and texaco lovely staff and always open late.. defiantly will return here. We had a ball !! Muchas Gracias a todos Los empleados todos muy amables .. Seguro que volvemos pronto ☺ Collapse
Stay Date: 08/2016, JSO M wrote this review.
I wanted to stay in an American branded hotel chain for the experience and overall equal expectations I am used to receiving in the US while staying at Holiday Inn hotels. I had a reservation for two nights in August. From the exterior the hotel lo… See more
I wanted to stay in an American branded hotel chain for the experience and overall equal expectations I am used to receiving in the US while staying at Holiday Inn hotels. I had a reservation for two nights in August. From the exterior the hotel looked like any other Holiday Inn, well kept and cleaned. After checking in and walking to the elevator to get to my room, it became another story. Huge disgusting stains from water or other liquids covered many parts of the floor. Trash bins attached to the wall were coming off wall. Entering the room the bathroom was nice and large, but the wood floors in the bedroom were horribly scratched and unkempt. There were stains on the walls and the room smelled of smoke and mildew. A very small tv was on the counter in the room. I had called down to the front desk for a room change just to be told nothing else was available except for a room on the ground floor facing the parking lot. I even went downstairs where the manager began to get verbally loud and upset with me for asking her for a change when I told her the room was not acceptable. They sent housekeeping to the room to spray and the housekeeper advised me to leave the air conditioner on high and keep the window open to air it out more. In the window frame there were several dead insects. We left to go to the swimming pool only to find many of the plastic lounge chairs severely cracked and broken. I brought this up to the front desk manager who is also the general manager as she had claimed (a first for me as they are usually two different positions) and she seemed not to care. I had cancelled my second night and later in the evening booked an alternative hotel. Overall a very negative experience. Completely unacceptable and definitely not up to hotel standards. Location was good and close to the beach. The staff overall was very nice, but the "manager" was unprofessional in making her guests not feel welcome and comfortable. I personally would not stay at this hotel again due to my experience and preference of a clean space and as there are many other hotels and apartments within the area to choose from. Collapse
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