Holiday Inn - Across From Universal Orlando
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Conveniently located next to top attractions such as City Walk, Islands of Adventure and the famous Universal Studios, the Holiday Inn – Across from Universal Orlando hotel is an ideal choice for those who wish to start their holiday as soon as they arrive in the city. Enjoy a trip aboard the free scheduled shuttle service, taking you to fantastic places such as Wet n Wild, SeaWorld and The Walt Disney World ® Theme Parks.
All of the guest rooms at the Holiday Inn – Across from Universal Orlando hotel are stylish in design and offer a flat screen TV, pay-per-view in room movies, a stereo, standard internet access, a private bathroom with hairdryer and individually controlled air-conditioning.
As well as a varied breakfast buffet and room service options, the hotel offers a TGI Friday’s restaurant on the premises, serving a sumptuous range of American-inspired meals. Additional amenities include an on-site health and fitness centre, a luxurious outdoor pool, a large patio area, a video game room, a convenience store, a gift shop and self-laundry facilities.
Hotel Facilities & Services
- Concierge Desk
- Internet Access
- Air Conditioning
- Pay Movies
- Iron/Ironing Board
- Laundry/Dry Cleaning Services
- Cable/Satellite TV channels
To view our full selection of accommodation in Orlando, view our hotels in Orlando page.
TripAdvisor Traveller Rating
- Overall: based on 1852 reviews
- Sleep Quality:
Friendly and clean
Stay Date: 12/2016, Mgreg651 wrote this review.
Being here for a quick business trip, I decided to give this place a try. I travel to this area once a month for work. The front desk staff was very welcoming and friendly. After a quick check in, I arrived to a very clean and large room. Having sta… See more
Being here for a quick business trip, I decided to give this place a try. I travel to this area once a month for work. The front desk staff was very welcoming and friendly. After a quick check in, I arrived to a very clean and large room. Having stayed at many hotels in the area, this is a great value and quality place to visit. Keep up the good work! Collapse
Location, Comfort, Cleanliness and Personality all in one place!!! NICE.
Stay Date: 12/2016, Cheryll5552013 wrote this review.
My husband and I have been staying in a lot of different places lately and we loved this place. It had the feel of one of the Disney resorts with the customer service and personality of staff. Everyone was smiling and readily available to assist wi… See more
My husband and I have been staying in a lot of different places lately and we loved this place. It had the feel of one of the Disney resorts with the customer service and personality of staff. Everyone was smiling and readily available to assist with anything needed. We didn't find anything negative about the staff. All smiles and a genuine happy attitude. The room was wonderful and exceeded our expectations. Everything was clean and beautifully decorated. The bed was one of the best we have slept in, very comfortable with lots of pillow choices from firm to soft. But, you can easily win me over when you have an excellent air conditioner and this place rocks in that field. We were very comfortable all the way around. There is a TGI Fridays next door with a hallway leading from the Inn and it was wonderful to have access to the restaurant for coffee and breakfast in the morning and dinner at night. The staff there was great as well. And, the food is awesome. One thing that people had mentioned in reviews is the walk to Universal Studios and how it is dangerous and too long. I think that is because people that haven't explored Universal Studios and City Walk don't know about the beautiful walkway that runs from their resorts to the theme park and City Walk. If you leave the Inn and go to the traffic light on Kirkman, you just have to push the button to get the light to change and cross the street. We did it in the dark on the way back even and it's not dangerous. Then you go straight down the sidewalk and you will come to a bridge that overlooks the water where the river taxi takes people back and forth from the resorts to Universal Studios. You will then see the walkway that runs along the waterway. You just turn right at the next sidewalk and find your way down to the walkway. It is clearly marked on signs and you won't have any trouble finding it. You can go to one of the river taxi pick up points and ride the boat or walk the pathway. It is very beautiful. I recommend walking. We walked to and from City Walk and it was a great way to unwind after a busy day. The location of the Inn is close to Gaylord Palms (check out their free Christmas shows) and Malls and shopping. If you have children, this place has a great fenced in kiddie pool next to the 8 foot deep pool. That impressed us as well. I hope you will try out this place and hope you have a wonderful visit like we did. Good job, Holiday Inn & Suites. We will be back. Collapse
Oldie but a goodie
Stay Date: 11/2016, Jason B wrote this review.
Awesome location 15 min walk to universal clean and comfortable offers many amenities restaurant at location and many nearby great location for any trip to universal the beds are comfortable room had a well supply of coffee and offered a refrigerator… See more
Awesome location 15 min walk to universal clean and comfortable offers many amenities restaurant at location and many nearby great location for any trip to universal the beds are comfortable room had a well supply of coffee and offered a refrigerator. room and hotel was we'll updated an offers friendly service Collapse
Stay Date: 11/2016, evelynmmcgregor wrote this review.
Honestly thought the hotel and the staff were extremely nice. I was staying at the Holiday Inn with my boyfriend's family for a vacation to Disney World. We began the first couple days of our trip without a problem. One night as we were about to go t… See more
Honestly thought the hotel and the staff were extremely nice. I was staying at the Holiday Inn with my boyfriend's family for a vacation to Disney World. We began the first couple days of our trip without a problem. One night as we were about to go to bed my boyfriend found a bug in our bed... Looked like a bed bug but it was dead and we tried not to panic. We called downstairs and they came up immediately and tore apart the entire bed with no signs of infestation. They seemed to take the accusation seriously however kept making comments like "it could have been an ant" "are you sure thats what you saw." Fast forward two days later we found another bug alive crawling aronud on a the pull out couch in the living room. We called again and they said an Orken report would be conducted. Well come to find out now it was bed bugs...... Yes it was only one bug but the hassle we have experienced since this has been horrible. We had to spend hours washing everything that we brought on the trip and ended up ruining some of our clothes in order to protect our home. By the time we had discovered this was bed bugs we were already home from the trip and no one called to say what we should do about this issue. Would definitely recommend staying elsewhere as the trouble and stress of this situation is NOT WORTH YOUR TIME YOUR MONEY. You may spend more staying at a disney resort but trust me ITS WORTH IT. Collapse
They should have paid us to stay here
Stay Date: 11/2016, markl1964 wrote this review.
The staff were seriously lacking Customer service training of of any kind, The Man checking us in was rude and aggressive, took another man who walked in after us and said we weren't in line when we were standing there right behind the person they ju… See more
The staff were seriously lacking Customer service training of of any kind, The Man checking us in was rude and aggressive, took another man who walked in after us and said we weren't in line when we were standing there right behind the person they just checked it. Since we went to the park prior to check in check in (because we were told we cant check in until 3:00 pm) we wanted to have a glass of wine we brought and relax but realized we forgot the opener, I went to the front desk to ask for one and the man that greeted me (with a hair cut like a pencil eraser top) opened the drawer beneath him where there was one of those $2.00 flip open ones Hotels usually GIVE you, the Man said we have one but I can't just give it to you, you have to either bring us the bottle or I can have Mr. Jose (some guy walking by behind him in a white T shirt) bring it to you, I asked what if I leave my license and bring it back he stated it was against policy and still refused, I said send Mr. Jose to room 512, he said fine and I proceeded back to the room. After about a half hour of waiting for "Mr. Jose" I tried to call the front desk which from the room is a JOKE. I hit "0" which usually gets you the operator,it didn't, there were buttons for M.O.D. ("Manager on Duty", I have worked for Major Resorts all over Florida as Director of Engineering, not holes like this) which i tried calling three times with no answer and one for Room service which also did not answer (imagine if there was an emergency...really class place) so my wife (Furious at this point) tried calling the main number and got the same guy I saw who stated Mr. Jose already brought it up where she began adding a few choice words of her own and took a bottle to the front desk where Mr. Eraser-top said again Mr. Jose just brought it to our room, where the two kids and myself were waiting and no Mr. Jose. Since this Hotel didn't even have a Restaurant she went to the attache TGIF Restaurant where they gladly opened it for her, I ended up going to Walgreen's down the road and bought one since she now needed a few more glasses to calm down (needless to say after over 2 hours of waiting no opened ever showed up). the stay didnt get any better from here, in the morning we had breakfast and were heading back to the Parks to do some more rides and thought we would take the shuttle, dont waist your time here or book it a week in advance since at 8:30am she said there were no available shuttles until "possibly" 10:30am or tomorrow, so we Uber'd it for $5.00 for the four of us and it was literally there in 5 minutes. While we were getting ready I thought I'd use the in room iron and iron a shirt I had (Bad idea) not looking first I tried ironing the shirt and some kind of plastic like stuff was melted on the iron I have pics which you can see below) and got on my shirt so that shirt was trashed, I tried cleaning the stuff off and gave up and just threw on a T-shirt, I tried closing the ironing board but it wouldn't close so I just left it there on its side. The A/C sounded like a locomotive every time it turned on (see pic below), the thermostat on the wall did not work so we had to use the one on the A/C itself, the kids room (508) thermostat did work but wouldn't go below 74 degrees (doubt it actually worked either)and this is NOT a safe Hotel by any means as we had a TON of food Ads shoved under the door showing there is no security keeping people from just walking in off the streets and right up to your room (Have pics of those too). And then there are the cosmetics of the place, neither room had corner guards on the walls so the entry was was pretty well nicked up and needed a serious patching in both rooms, the place was very noisy and the entry doors SLAMMED which echoed throughout the place, they only had spring hinges and not closer's which would slow the door from slamming and quietly allow the door to close, I am a very light sleeper so the first night of our two night stay I didn't get much sleep but the second night we had a few shots at T.G.I.F. to help with that. So, if you are planning on staying close to Universal, spend the extra $100 and stay on property, since your room ticket also is an express pass for the rides and will save you $89.00 per person per day for both parks which four people for two days is "more" than pays for the extra $100 spent on the rooms. I can write a bunch more but i'll be nice. Collapse
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