Hipark Design Suites Serris Val d'Europe
(Disneyland Paris) 3 3 Star:
Per Person Per Night
- On-site bar & restaurant
- Fitness centre
- Outdoor pool area
Search for room availability
Hipark Design Suites Serris-Val d'Europe residence is located in the Val d'Europe area, only 1.5 km from Disneyland Paris. It offers complimentary access to the sauna, outdoor pool and fitness centre and it has a 24 hour reception.
The self catering suites and studios have a contemporary design, and they include complimentary WiFi and an LCD TV and air conditioning. A hairdryer is provided in the bathrooms.
La Vallée Village Shopping Centre is just a 5 minute walk from the residence and Disneyland Golf Club is 3 km away. Charles de Gaulle Airport is a 30 minute drive away.
Hotel Facilities & Services
- Total Rooms Number: 210
- Lift to all Floors
- Air Conditioned Public Areas
- Air Conditioning
- In Room Safe
- Direct Dial Telephone
- Housekeeping (daily)
- Parking at Hotel Cost: 10.00 Per 24 Hours
- Outdoor Pool Free: Yes
- Treatment Rooms
- Sauna Free: Yes
- Steam Room Free: Yes
- Gym Free: Yes
- Name: Marne La Valee Station
- Distance: 1.4 kilometres
- Name: Roissy Charles De Gaule Airport
- Distance: 35 kilometres
Bar and Restaurant
Breakfast served from
- Saturday/Sunday: 07:00
- Monday to Friday: 07:00
Breakfast served to
- Saturday/Sunday: 11:00
- Monday to Friday: 11:00
- Bar in Hotel
- Restaurant in hotel
- Nearest Rail Name: Marne La Valee Station Distance: 1.4 kilometres
- Nearest Airport Name: Roissy Charles De Gaule Airport Distance: 35 kilometres
To view our full selection of accommodation in Paris Disneyland Area, view our hotels in Paris Disneyland Area page.
TripAdvisor Traveller Rating
- Overall: based on 1334 reviews
- Sleep Quality:
Convenient for Disneyland
Stay Date: 12/2017, TravellerCorb wrote this review.
The hotel is very well placed for a visit to Disneyland given that it's only a 15 minute walk but the free shuttle bus is the last pick up to get there in the mornings and the first drop off when you come home ao less than 5minutes on the bus each ti… See more
The hotel is very well placed for a visit to Disneyland given that it's only a 15 minute walk but the free shuttle bus is the last pick up to get there in the mornings and the first drop off when you come home ao less than 5minutes on the bus each time! They run very regularly and on time we found too. The hotel itself seemed quite modern in design, the staff were friendly and helpful. The not so great bits?.... 1)Breakfast was a bit expensive in my opinion at €15 for what was on offer, 2nd day we went down to Annette's Diner at Disney which was much better for us with bacon, egg, sausage etc. for €14. 2)The bed was very uncomfortable being a sofa bed. The 2nd of our 2night stay we folded the bed away and slept on the mattress on the floor which was so much better. It would be a 4 out of 5 if it weren't for the bed, sorry! Collapse
Loosing stars from my last review
Stay Date: 12/2017, Mark N wrote this review.
Our 3rd stay this year, 2017, and unfortunately the standards in the rooms are dropping on each visit. Adding an extra night before our arrival we had a one night stay in the basic family room. The sofa bed was broken, so sitting on it was a risk… See more
Our 3rd stay this year, 2017, and unfortunately the standards in the rooms are dropping on each visit. Adding an extra night before our arrival we had a one night stay in the basic family room. The sofa bed was broken, so sitting on it was a risk of hurting your ankles. Room was cold and the heating control did not respond. It’s as though they are overriding the heating to stop you using it. Moved into deluxe room for rest of stay. Toaster handle broken and sharp on fingers. We took that back to reception. Our room overlooking Main Street and residential apartments. The privacy blinds that are installed in previous rooms were missing on all windows and only the wind up and down wire for the blinds left behind the curtains. Room again cold. WiFi - asked for password only to be told it was not working and they were getting it fixed. As a business owner myself I know it is quick to get your internet supplier to fix it, I wonder if it is actually broken? I had pre booked three future dates here but sadly this will be my last. Collapse
Terrible customer service
Stay Date: 11/2017, kazbib602 wrote this review.
Booked a 2 bed room and sofa bed as went with my mum. But given a 1 bed. Even had an email confirmation direct from hotel confirming 2 bedroom before we arrived. After discussing with reception and several emails when we got home we found the custome… See more
Booked a 2 bed room and sofa bed as went with my mum. But given a 1 bed. Even had an email confirmation direct from hotel confirming 2 bedroom before we arrived. After discussing with reception and several emails when we got home we found the customer service here appalling. Waited over a week for a reply and that was only received because I chased through facebook! Replied to them again last week as there excuses not satisfactory and still not heard back. Such a shame as we have been twice before with no problems and it is in a perfect location. Collapse
Excellent service here!
Stay Date: 11/2017, Babydonutx wrote this review.
We stayed at this hotel for 4 nights to get to Disney. We arrived around 2pm and were able to check in. The first room we got was on the ground floor and had a view of the gardens. However, the sink in the bathroom was blocked so we let the staff kno… See more
We stayed at this hotel for 4 nights to get to Disney. We arrived around 2pm and were able to check in. The first room we got was on the ground floor and had a view of the gardens. However, the sink in the bathroom was blocked so we let the staff know before we went out around 230pm however when we got back in the evening, the sink was still not fixed so they moved us to a different room. This time upstairs with a view of the main road/ front of hotel. This room was less quiet with lots of noise from the road coming through the window vents which you cannot close. Not too much bother to me because I'm used to road noise. There is a door for the adjoining room which was very annoying because you can hear everything coming from the other room, people walking, talking, playing games on their phone. At one point someone was walking in their room after dark and with all our lights off, I thought there was someone in my room!! The bed was quite hard. Not a problem for me but my friend couldn't sleep well at all over the 4 nights. It really depends how hard you like your bed. It's not hard like the floor but it's not soft like a cushion. It's pretty firm. The bathroom is big and clean. The shower head quite hard to adjust but you can take it off the wall and hold it. Kitchenette was great. We cooked our own breakfast every morning. Shopping center is about 5 mins walk away with loads of shops and a hypermarket. Dishwasher also which saved us washing up. They only provide 1 dishwasher tablet but I'm sure you can ask for more. They don't do daily housekeeping, so you have to reuse your towels or ask at reception for more. You also have to ask for toilet paper but that's easy enough. In summary, I'd stay again. Staff very friendly and helpful. Apart from the noisy neighbours we had which was obviously not the hotels fault, we had a nice stay! Collapse
Well suited to Disneyland
Stay Date: 03/2017, David R wrote this review.
Location: 15 minute walk from the Disney gates. Closer than some of the official hotels. Free shuttle bus which takes about 4 minutes. There is a timetable in reception. Less than a 5 minute walk to the huge val d’europe shopping centre. There are lo… See more
Location: 15 minute walk from the Disney gates. Closer than some of the official hotels. Free shuttle bus which takes about 4 minutes. There is a timetable in reception. Less than a 5 minute walk to the huge val d’europe shopping centre. There are lots of restaurants there as well as a big reasonably priced supermarket. Rooms: very clean and modern. Spacious rooms. We had ‘executive double’. Bed was comfy, could do with more pillows. Plenty of storage. Kitchenette with hob, microwave, fridge and cutlery/utensils. TV has limited English channels. Our room had a bath and heated towel rail. Hotel: there is no housekeeping throughout the stay which is highlighted on check in. No problem to us, to others it may be. Foyer and corridors are well decorated. There is a swimming pool but we stayed in December so it wasn’t in use. Staff: friendly and spoke good english. Willing to help. Negatives: WiFi is terrible. When there isn’t much to do after Disney has closed, this becomes an issue. We also couldn’t check in online for our flight as the WiFi wasn’t working so we had to do it in Disney. On reading other reviews, everybody had a problem with WiFi, so I wonder if it is just generally poor. If so then it needs to be upgraded as it is 2018 next month! The check in process is very slow. I don’t think this is the staffs fault but rather the process of the hotel. It’s very long and the queues do mount up. Expect to be waiting for around 30 minutes just to speak to the reception staff. All in all, I would recommend this hotel for a cheap alternative to the Disney hotels and would stay here again if I was to return to Disney. Collapse
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