Hilton Times Square
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Located right on 42nd Street, Hilton Times Square is a fantastic choice for your New York City break. Surrounded by New York’s best theatres, in the world-famous Broadway district, you’ll be in terrific location for enjoying the bright lights of Times Square and the vibrant nightlife of the city that never sleeps. Family-friendly attractions like Madame Tussauds and Ripley’s Believe it or Not are also right on your doorstep, and the divine Restaurant Row is a must-visit too.
Offering inviting four star accommodation, retreat to the calm of the Hilton Times Square when you need to get away from it all. Each of the 460 spacious guestrooms have a sleek interior design, fabulous views of the city, and come equipped with 46-inch flat-screen TVs, refrigerator and a laptop-size safe.
High above Times Square, the hotel’s superb Restaurant Above is a great choice for a meal at any time of day; tuck into a pre-theatre meal in sleek surroundings, and appreciate the gorgeous views of the bustling city below. Guests at the Hilton Times Square must also grab a nightcap in the chilled-out Pinnacle Bar come evening too. At the end of a long day, blow off some steam in the well-equipped fitness centre, also onsite.
Hotel Facilities & Services
- Total Rooms Number: 460
- Non-Smoking throughout the hotel
- 24 hour front desk
- Lift to all Floors
- Air Conditioned Public Areas
- Multilingual Staff
- Concierge Desk
- Tea and Coffee Making Facilities
- Internet Access
- Air Conditioning
- Room Service Not 24hr: Yes
- In Room Safe
- Pay Movies
- Direct Dial Telephone
- Laundry/Dry Cleaning Services
- Housekeeping (daily)
- Sofa Beds Adults: Yes
- Parking at Hotel Cost: $58.00 Per Stay
- Gym Free: Yes
- Name: La Guardia Airport
- Distance: 9 miles
Bar and Restaurant
- Restaurant in hotel
- Types: Cats & dogs
- Free: Yes
- Nearest Airport Name: La Guardia Airport Distance: 9 miles
To view our full selection of accommodation in New York, view our hotels in New York page.
TripAdvisor Traveller Rating
- Overall: based on 6291 reviews
- Sleep Quality:
needed Times Sq Hotel
Stay Date: 02/2017, Vi G wrote this review.
Diamond member, Checked in 2pm, the room I wanted was not ready yet, but they did offer a different room. Since it was an hour prior to normal check-in I took it w/o complaint. No water (typical perk) was offered, so I assumed the water was already … See more
Diamond member, Checked in 2pm, the room I wanted was not ready yet, but they did offer a different room. Since it was an hour prior to normal check-in I took it w/o complaint. No water (typical perk) was offered, so I assumed the water was already in the room, This is a Hilton after all. No water in the room, I called downstairs and was told I needed to wait till 6;30 turn down service. Seriously, I wanted water now.. At 5PM, my kids showed up, I went downstairs to get another key. This time, the line was 3 deep with no Elite member line. I waited 20+min to be helped. What I did notice was every check-in was given water. Hmmm, I asked for water I was given 2 bottles, and he reluctantly gave me a 3rd. BTW: no turndown service ,fresh towels or water ever showed up at any time. The room was large but bland. I always ask for extra towels (another elite perk), No extra towels provided not even at the mysterious turn down service, I wasnt there at 6;30-- was @ my meeting, however, no water or clean towels were there when I returned. Something was wrong w the TV, while watching a show after 10 minutes it would automatically revert to the Hilton main channel. No horrible just annoying, No concierge lounge at this facility --they do offer gold/diamond members 2 Breakfast voucher, if you have your kids with you, be prepared to shell out $26/pp plus tax/tip ouch. my kids did not stay the night. The check-in lobby is on the 21st floor. The lobby is smallish but does have tables/chairs & couches. The restaurant is on this level too. I was never told the have a business area and books located inside the restaurant. I Didn't know this till I went for breakfast. Perhaps something front desk should tell you. Just a thought. Breakfast was typical, juice, eggs, bacon, fruit, baked goods no hard cheese -meats or Lox. The location is great if you are seeing a play down the street from Alladin but for us it was really difficult to find. Its btwn 7th & 8th ave and you can access it from 41st or 42nd st. 41st quieter, if you are arriving by taxi, Its right near Port Authority and w/in walking distance to Penn station. we took a train in, so no idea about nearby parking. I do think they offer valet parking w rates commensurate to most nearby hotels. The price was great, the location perfect, I would probably stay here again if the same circumstances exist ie need this location, only 2 of us, with the right price. Other choices, I would stay at Hampton Inn times sq or Hilton on 6th ave even the Hilton Garden Inn times sq, If you are looking for Hilton hotel. Marriott Marquis is amazing, but no "free breakfast or concierge lounge on weekends. Tip dont pay extra for view or higher floor, I was on 35th floor too many tall buildings saw a lot of roofs, .my room was very quiet-wouldn't know times SQ below. Collapse
Stay Date: 02/2017, julia016 wrote this review.
Fantastic location. Beautiful views. Very clean rooms. Super friendly customer service. Manager Feras does a great job running the place. Special thanks to Marvin who went extra mile to make us feel welcome. Would recommend this place.
Fantastic location. Beautiful views. Very clean rooms. Super friendly customer service. Manager Feras does a great job running the place. Special thanks to Marvin who went extra mile to make us feel welcome. Would recommend this place. Collapse
Stay Date: 02/2017, RachaelSimmons1975 wrote this review.
The Hilton in Times Square is perfectly positioned for seeing New York. It's based on 42nd St between 7th & 8th Avenue. The Empire State Building is 8 blocks in one direction and the Rockefeller Centre 8 blocks in the other. On arrival check in was v… See more
The Hilton in Times Square is perfectly positioned for seeing New York. It's based on 42nd St between 7th & 8th Avenue. The Empire State Building is 8 blocks in one direction and the Rockefeller Centre 8 blocks in the other. On arrival check in was very quick and efficient. We were placed on the 41st floor which not only gave us a fabulous view of Times Square but also high enough to be away from any noise. We were also given complementary wifi which should cost about $15 a day. The beds were very comfy and the room had all of the facilities you'd expect plus it has a fridge. I can't comment on the food as we didn't actually eat in the hotel because we wanted to get out and about and eat in the thousands of cafes/restaurants in the city. The hotel is predominantly geared toward business users but the staff were all really friendly and helpful to us and our 11 year old son. On arrival we needed to print tickets to visit 9/11 memorial the next day - we were just guided to the business centre within the lobby where we could access the Internet and print for free. One night we wanted to order pizza in and the reception staff recommended a pizza parlour 2 mins away that the locals use and costs just $8 for an 18" pizza! I didn't think that was even possible in NYC! All in all we really couldn't fault it. It was perfect for us. Collapse
Great hotel and staff
Stay Date: 02/2017, wjbertot wrote this review.
We had a wonderful experience at this hotel. Even thought it is in the heart of time square you would never know it. The lobby starts on 21st floor so that in itself puts you high enough from the hustle down on the street. My wife and I had a wond… See more
We had a wonderful experience at this hotel. Even thought it is in the heart of time square you would never know it. The lobby starts on 21st floor so that in itself puts you high enough from the hustle down on the street. My wife and I had a wondeful view form our room. The staff was great and the front office manager Oscar was very helpful and always with a smile on his face. Can't wait to go back! Collapse
Not up to the usual Hilton standard
Stay Date: 08/2016, Jan M wrote this review.
This is the most basic and dated Hilton Hotels we’ve ever stayed at. Although it’s conveniently located, it has few facilities and is poorly organised. Hilton Times Square has 2 entrances which is an advantage because you can exit onto W 41st St to… See more
This is the most basic and dated Hilton Hotels we’ve ever stayed at. Although it’s conveniently located, it has few facilities and is poorly organised. Hilton Times Square has 2 entrances which is an advantage because you can exit onto W 41st St to avoid the crowding on W 42nd St. But you also need to let cabs know that the drive in entry is W 41st St otherwise they won’t be able to stop but will instead get caught up in heavy traffic as they do another tour of the block, at your expense. When we arrived, with our heavy luggage, the porters seemed happy to let us struggle on our own. We were shown to the lift from the ground floor to the lobby, and their job was done. The lifts are very small, and there’s not many of them. When we arrived in Reception, we immediately felt the oppression and chaos. There is little room to move, with people and luggage everywhere. There are about 4 check-in desks but not all were manned. As Hilton Honors members we’d checked in and chosen our room online, so were able to get to our rooms quickly. Again, no one to help us with our luggage. The room itself was large, tidy and clean. Our room was made each day and toiletries were always replenished. There is no turn-down service, which is OK and didn’t bother us. We had great views down W 42nd St, and in the evening these really are spectacular. You can’t hear any noise from the street below and the blackout blinds ensure that there are no neon flashes in your room while you sleep. Although it is claimed that this hotel is recently renovated, it didn’t feel like it. There was mould under the silicone sealer in the bathroom. The shower head was above the bath, which was small, with a plastic curtain that sticks to you while you shower. Very claustrophobic. Oh, and the towels, although changed as often as you needed them to be, always smelt damp. The hotel has a very small bar, a tiny lounge area and a restaurant area. We did have a drink at the bar and the staff are very friendly but they struggle to keep up with orders and in tidying up. We didn’t eat at the restaurant based on advice we’d overheard that the food was basic and overpriced. When we checked in we were provided various pamphlets and the promise of drinks vouchers from the concierge. We did see the concierge on the first day at a minute desk between Reception and the lifts to the rooms. Although very friendly he kept us talking for over 20 minutes. We soon discovered that this was a promotion for the Hilton Club where we were asked to attend presentations based on promises of Hilton Honors (HH) loyalty points, meals, tickets to attractions, etc.. We did accept our free $20 drinks voucher and the 500 HH points that were promised just for having the conversation. We did say that we were tired after 20 hours of flying across the world, and that did not go down well. That’s just rude and all we expect from a hotel is to provide the facilities we have paid for and not to be pressured into joining their executive loyalty schemes. It was very frustrating to have to dodge the concierge at least 4 times a day. We were grateful when someone new arrived to take the shift later in the week. By the way, the 500 points have still not arrived in my account after 7 months. And the discount vouchers shouldn’t be that much of a draw as NYC’s top restaurants are not listed. The big attraction of this hotel is its location. It’s next to the subway, with most of NYC in easy reach of the Times Square transport hub. It’s also in the centre of the theatre district and within blocks of all the main tourist attractions and main shopping streets / precincts. The area also has a wide selection of eating places, chemists, grocery, souvenir and sports shops open well into the night. We found W 42nd St to be just too busy. If you’re in a rush then just avoid it. We also found that if you wanted to eat at more than the usual franchised food outlets then you’ll be struggling. To be honest, the place wore us down after a while and we were very happy to move to our next hotel on the quieter Upper East Side. Another thing to watch for is that the entrance to the hotel on W 42nd St changes colour. We couldn’t find it amongst all the other neon in the area on our first return trip to the hotel. You do get used to it though. Collapse
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