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A simply iconic hotel, The Hilton Chicago is an excellent choice for your break or getaway in the city. Excellently located, this downtown hotel is within walking distance of many of the city’s top attractions; don’t miss the Buckingham Fountain in Grant Park, just across from the hotel by the lakefront, and the Field Museum, Shedd Aquarium and Adler Planetarium are all close by. Set in the South Loop, you’ll also be nearby to the city’s top art institutions including the Chicago Symphony Centre, The Art Institute of Chicago and the vibrant theatre district.
A sophisticated style and easy elegance define the four star accommodation on offer at the Hilton Chicago – a welcome retreat after a busy day of sightseeing, your room will feel like a home away from home. Each of the spacious, classically furnished guestrooms also feature HDTVs and high-speed internet access for your comfort and convenience.
When evening rolls around, the fabulous onsite 720 South Bar & Grill is an excellent choice for dinner; the Hilton Chicago’s restaurant serves up fresh seasonal produce using the best local ingredients. For light bites and coffee on the go you can head to Herb N’ Kitchen, whilst the authentic Irish pub Kitty O'Sheas is a great choice for a nightcap. Whilst staying at the hotel, be sure to take advantage of the Hilton Chicago's Athletic Club; offering an excellent variety in equipment, free weights, an indoor running track to help you blow off some steam, or a full-length heated indoor pool, whirlpool and sauna with seasonal sundeck to relax and unwind.
Hotel Facilities & Services
- Total Rooms Number: 1544
- Non-Smoking throughout the hotel
- 24 hour front desk
- Air Conditioned Public Areas
- Multilingual Staff
- Concierge Desk
- Tea and Coffee Making Facilities
- Internet Access
- Air Conditioning
- Room Service Not 24hr: Yes
- In Room Safe
- Non Smoking Rooms
- Pay Movies
- Direct Dial Telephone
- Laundry/Dry Cleaning Services
- Housekeeping (daily)
- Sofa Beds Adults: Yes
- Parking at Hotel Cost: $55.00 Per 24 Hours
- Outdoor Pool Free: Yes
- Gym Free: Yes
- Name: Chicago-OHare International
- Distance: 19 miles
- Cots/Cribs Free: Yes
Bar and Restaurant
- Bar in Hotel
- Restaurant in hotel
- Children's Menu available
- Highchairs available
- Types: Pets accepted on request with hotel
- Free: Yes
- Nearest Airport Name: Chicago-Ohare International Distance: 19 miles
To view our full selection of accommodation in Chicago, view our hotels in Chicago page.
TripAdvisor Traveller Rating
- Overall: based on 4957 reviews
- Sleep Quality:
Stay Date: 06/2017, BStevensen78 wrote this review.
Stopped through on our way to national parks. This hotel is clean and well staffed with pleasant people working. The room was clean and bed comfortable. We would definitely stay here again if driving through the area.
Stopped through on our way to national parks. This hotel is clean and well staffed with pleasant people working. The room was clean and bed comfortable. We would definitely stay here again if driving through the area. Collapse
Inconsistent; can't handle the volume
Stay Date: 06/2017, LPtravels2 wrote this review.
First, if i could separately rate the people who actually work here, I'd give many of them a 5. And some of them a "zero." The really good ones are as accommodating as they can possibly be given the drawbacks of this hotel and perhaps the higher le… See more
First, if i could separately rate the people who actually work here, I'd give many of them a 5. And some of them a "zero." The really good ones are as accommodating as they can possibly be given the drawbacks of this hotel and perhaps the higher level management. The not so good ones are dismal. This place is not cheap and for the money you can get much much better. I reserved a room here because I needed to get to the conference center (about 2 miles from here). I checked in on Thursday pm today is Saturday am . Here are a few highlights from my stay so far and I have 2 days to go..... 1. Get into my first room and it's dark. Facing brick walls and other guest's windows. After looking at the hotel's architecture I see why. I'd expect this from an NYC hotel but not here. Very depressing feel. The room was large with a lot of wasted space. It had 2 desks. Some people in the elevators were saying their rooms had 2 bathrooms and other weird design configurations like the TV was facing a wall and you couldn't really turn it to face the bed or even a chair (and there was only an office chair there) I called in house reservations and the man who answered the phone said that this is what people who book through reservation blocks in the conference get and that most of the other rooms are more expensive because there are less of them (e.g. the rooms facing east). He wouldn't change my room. I went downstairs and said I need a room with some light. For an additional cost I was able to upgrade to a room that faces east. These rooms are at a premium because most of the hotel is inward facing. New room was fine, a little dusty. Didn't have washcloths or bathmats that I didn't realize until I needed them. Called housekeeping to ask that they bring some for the next time. On friday morning as I was straightening out my room I noticed black spots (looked like mildew stains that were washed out) all a over my pillow. Called housekeeping ("yes we'll tell the supervisor"). I went to the front desk to speak to the manager as well because bedding in a hotel like this should not be like this. They were very apologetic and said they'd follow up. They made some accommodations to my reservation and that was in. I return back to the hotel after a long day at work, around 10 pm and decided to order room service. No one is answering phones at room service. I finally get someone and she says "we have at least a 1.5 hour wait which basically means I won't get to have a bite to eat til after midnight.) I ask what else is open in the hotel. Basically nothing. I could order something at the "grill" but no one was answering the phones and I was waiting for a conference call so I couldn't leave the room and go to a noisy bar. Ended up getting door dash. Hotel wouldn't let the delivery person take food to my room. Concierges: sometimes incredible (I wish I had their names) and sometimes the people were so off the mark that I wondered if they were just random people answering the phone. In the morning there is a coffee shop. At 6:15 there was already a long wait. The people there work hard and are efficient but for a hotel this size and the volume of clientele they should consider expanding the services and especially coffee here. They do not provide machines in the rooms. And let me tell you, the coffee is not cheap nor is it particularly good. The only thing you're paying for is the "convenience" which as a service doesn't exist. Pretty much every coffee place within a few blocks of here is basically the same because they are connected to hotels. All of the above basically describes my first 24 hours on a business trip. I don't have time for this. I shouldn't have to spend 20 minutes telling a hotel that linens should not be stained or that a guest room needs a wash cloth. I should have options on a friday night that are provided to me by the concierge as to where I could grab a bite to eat at 10 pm (there are plenty of places by the river but that's about a mile away. (in retrospect, i should have just purchased something from the outside and brought it here). if you stay here, don't expect service because these poor people are overloaded. They mean well but the quantity of clientele versus the number of staff is mismatched. Collapse
Always underwhelmed at Hilton
Stay Date: 06/2017, HK_Phoey wrote this review.
I do not stay very often at Hilton Hotels but have to say whenever I do I always find them underwhelming. I stayed here for one night whilst waiting to get a flight back to Tokyo. I arrive at checkin around 1pm. To find a huge queue. I do not under… See more
I do not stay very often at Hilton Hotels but have to say whenever I do I always find them underwhelming. I stayed here for one night whilst waiting to get a flight back to Tokyo. I arrive at checkin around 1pm. To find a huge queue. I do not understand why they have a dozen check in counters of which only two are active when you have a queue of 20 people The hotel itself is nice enough in a good location, it is an older building so the rooms are quite large although the room I had is out the back so I had a great view of 2 walls. I do not understand why in North America I have to ask to have the mini bar stocked. Also no bottled water in the room, why not? There is also no information in the room. A tablet device is provided but it is not particularly intuitive. Also suffering from jet lag as I was, I wanted to eat at odd hours. I was disappointed that the kitchen was closed between 1.30am and 5.30am. For supposedly a five star hotel this is pretty poor. Especially because I had not asked for the mini bar to be stocked so there was nothing i could snack on. Hilton is an okay hotel but for the price i believe there must be better options in Chicago Collapse
If you like staying in a dark fishbowl then stay here
Stay Date: 06/2017, FlashLosAngeles wrote this review.
This is a beautiful old and elegant hotel that has some simply awful rooms. Upon arrival in the mid-afternoon we opened the door to our room and it was completely dark. The shades were down, and so I opened them to discover that we were in an inside … See more
This is a beautiful old and elegant hotel that has some simply awful rooms. Upon arrival in the mid-afternoon we opened the door to our room and it was completely dark. The shades were down, and so I opened them to discover that we were in an inside corner which was still a bit dark even in broad daylight, but even worse, you could actually see into the neighboring room and rooms across the way. The only was to have privacy was to have all shades completely down. A plus was the health club which was great. However I will never again stay at this location. Collapse
Great location, all amenities
Stay Date: 01/2017, musicyannick wrote this review.
great location across park, has all amenities (not at 4am if you are jet lagged, they will be closed), great historic hotel, prohibition era... indoor pool great if you are there in winter... pizza places around the corner, and a walk through Wabash … See more
great location across park, has all amenities (not at 4am if you are jet lagged, they will be closed), great historic hotel, prohibition era... indoor pool great if you are there in winter... pizza places around the corner, and a walk through Wabash street will take you all the way to the river walk feeling like you are in Gotham City ... Collapse
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