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A simply iconic hotel, The Hilton Chicago is an excellent choice for your break or getaway in the city. Excellently located, this downtown hotel is within walking distance of many of the city’s top attractions; don’t miss the Buckingham Fountain in Grant Park, just across from the hotel by the lakefront, and the Field Museum, Shedd Aquarium and Adler Planetarium are all close by. Set in the South Loop, you’ll also be nearby to the city’s top art institutions including the Chicago Symphony Centre, The Art Institute of Chicago and the vibrant theatre district.
A sophisticated style and easy elegance define the four star accommodation on offer at the Hilton Chicago – a welcome retreat after a busy day of sightseeing, your room will feel like a home away from home. Each of the spacious, classically furnished guestrooms also feature HDTVs and high-speed internet access for your comfort and convenience.
When evening rolls around, the fabulous onsite 720 South Bar & Grill is an excellent choice for dinner; the Hilton Chicago’s restaurant serves up fresh seasonal produce using the best local ingredients. For light bites and coffee on the go you can head to Herb N’ Kitchen, whilst the authentic Irish pub Kitty O'Sheas is a great choice for a nightcap. Whilst staying at the hotel, be sure to take advantage of the Hilton Chicago's Athletic Club; offering an excellent variety in equipment, free weights, an indoor running track to help you blow off some steam, or a full-length heated indoor pool, whirlpool and sauna with seasonal sundeck to relax and unwind.
Hotel Facilities & Services
- Total Rooms Number: 1544
- Non-Smoking throughout the hotel
- 24 hour front desk
- Air Conditioned Public Areas
- Multilingual Staff
- Concierge Desk
- Tea and Coffee Making Facilities
- Internet Access
- Air Conditioning
- Room Service Not 24hr: Yes
- In Room Safe
- Non Smoking Rooms
- Pay Movies
- Direct Dial Telephone
- Laundry/Dry Cleaning Services
- Housekeeping (daily)
- Sofa Beds Adults: Yes
- Parking at Hotel Cost: $55.00 Per 24 Hours
- Outdoor Pool Free: Yes
- Gym Free: Yes
- Name: Chicago-OHare International
- Distance: 19 miles
- Cots/Cribs Free: Yes
Bar and Restaurant
- Bar in Hotel
- Restaurant in hotel
- Children's Menu available
- Highchairs available
- Types: Pets accepted on request with hotel
- Free: Yes
- Nearest Airport Name: Chicago-Ohare International Distance: 19 miles
To view our full selection of accommodation in Chicago, view our hotels in Chicago page.
TripAdvisor Traveller Rating
- Overall: based on 5070 reviews
- Sleep Quality:
Great location and wonderful views!
Stay Date: 08/2017, Gail V wrote this review.
We stayed one night during the week and chose the Hilton because it was close to Northerly Island, where we were attending a concert. It's a little over a mile walk, and even though the check in person said it's not particularly "pedestrian friendly… See more
We stayed one night during the week and chose the Hilton because it was close to Northerly Island, where we were attending a concert. It's a little over a mile walk, and even though the check in person said it's not particularly "pedestrian friendly" we had no problems whatsoever, both coming and going. Plus, the view of the city at night is GORGEOUS. If you didn't want to walk, there are LOTS of the bicycle taxis available all along the route. The Hilton was the site of a large medical conference that week, and they had many large posters up in the lobby, which I think took away from the "grand look" of the common area. They must have paid a pretty penny to put up so much advertising! In any case, we were checked in quickly, and given a beautiful room, with views of the lake, Buckingham Fountain, Navy Pier, Museum Campus, etc. What a surprise, since we had booked through a third party, and I had not expected such a great room! Overall really great experience, and staff was friendly and helpful. Collapse
Stay Date: 08/2017, Ric W wrote this review.
An architecturally beautiful hotel. The staff are very helpful. Nicely located with spacious and well appointed rooms. Kept very tidy and clean. I will come back. The pool, fitness center and pool deck are a special feature worth spending time . The… See more
An architecturally beautiful hotel. The staff are very helpful. Nicely located with spacious and well appointed rooms. Kept very tidy and clean. I will come back. The pool, fitness center and pool deck are a special feature worth spending time . The hotel restaurant service was disappointing. Collapse
Great stay at the Hilton Chicago on Michigan Ave.
Stay Date: 08/2017, 994raquelp wrote this review.
My son and I visited the University of Chicago and live our stay at the Hilton! I've stayed at many Hiltons as an Honors member and this was one of the best!!! We will definitely return soon....great customer service from start to finish!!
My son and I visited the University of Chicago and live our stay at the Hilton! I've stayed at many Hiltons as an Honors member and this was one of the best!!! We will definitely return soon....great customer service from start to finish!! Collapse
Good hotel but not so great management
Stay Date: 08/2017, NTS_2011 wrote this review.
Chose to stay at this hotel due to an affordable rate that I’d found by booking a couple of months in advance of my trip. Stayed for 2 nights and had requested a double bed room. Location is great overlooking Grant Park and easy to get around in a ca… See more
Chose to stay at this hotel due to an affordable rate that I’d found by booking a couple of months in advance of my trip. Stayed for 2 nights and had requested a double bed room. Location is great overlooking Grant Park and easy to get around in a cab/rides. About a week in advance, called the hotel to confirm the reservation and was extremely disappointed to find out that my booking was changed from 2 nights to 3 and at a higher rate than what was quoted in my original booking confirmation. After going through a bunch of hoopla with the hotel’s reservations desk (which was a disastrous experience and refused to help fix their own error), I had to reach out to the Hilton Honors team and they promised to reset my reservation to the original dates and rates. A couple of days before check-in, I received another confirmation that matched the original booking (note that I received no notification for the temporary blip / change to my booking from 2 to 3 nights at a new rate). Alright, all set for the stay and didn’t have to scramble at the last minute to find another place within the original budget I’d estimated for my trip. Check-in at the hotel was smooth and straightforward, even at a late hour (I’d arrived around midnight) – I used the digital online check-in feature and the desk staff (Alex) was welcoming and courteous. Got a room with double beds and dual baths, which was cool! Head up to the room only to find it pitch dark, hot, and stinking. Tried to find the switches to get the power on but nothing seemed to work. After stumbling around, found a desk lamp that was working and switched it on. So lights not working as expected, HVAC seemed off, and the room looked sort of bare bones / unfinished. Called the front desk to see if I could just get another room--given that I just walked in and already found a whole bunch of issues that would need to be fixed and it was so late already--but the person on the phone was just not helpful. She simply said “the hotel is fully booked and they couldn’t do anything until the next afternoon.” It’s about 12:30 am by this time and I had to call their customer service to get help with the HVAC. By 1 am, the HVAC comes on but still no light controls other than manually switching on / off everything. Tired and frustrated, I start unpacking and then discover garbage all around, empty water bottle in closet, TV remote on the floor, no luggage racks, no glasses for water, missing tea bags and coffee pods, and the list goes on and on. Looked like the room had issues and hadn’t been serviced for a while. The next evening, I finally called the electrician who is surprised why the room is missing the main lamp and control that’s powered by the first switch as you enter the room. After spending about an hour, he’s unable to fix the issue and leaves me to manage with the manual on/off for all lights! At least housekeeping brought fresh towels and glasses for water and the other items I requested so they were the most helpful. All in all, what could have been a smooth and easy stay had they just given me a fully functional and recently serviced room, my stay would have probably been 5 stars for not needing to interact with them for customer service. (Also note, they charge for luggage storage ($2 per bag) which I thought was highly unusual) Collapse
Good hotel with Great location
Stay Date: 07/2017, Francis A wrote this review.
Notable Features that I DID liked: * Location: - The hotel is less than an hour car ride from O'Hare. Millennium Park and various other tourist attractions were walking distance. Other attractions like the Navy Pier were a short car ride. - Variou… See more
Notable Features that I DID liked: * Location: - The hotel is less than an hour car ride from O'Hare. Millennium Park and various other tourist attractions were walking distance. Other attractions like the Navy Pier were a short car ride. - Various markets were also walking distance, allowing a cheaper alternative for food. * Service: - There was some complications when checking in, and the receptionist was patient and explained the situation and what I could do in a clear manner. The problem was quickly resolved soon after my travel agent contacted the hotel. - No matter what time of the day my friend and I left our room, the next time we return to the room, our room is cleaned, and bathroom is restocked. * Amenities: - The gym also includes an indoor track field, a sauna and a pool. Really liked that one of the pool's three lanes is designated for lap swimming. - No designated office space,just two computers to print, but there is a Fed Ex in the lobby. * Great Convention Site: - The hotel serves a luxurious venue - lobby looks grandiose as well as serves a mini-museum, lots of grand halls for panels, with notepads and water provided to audience members, etc. Features that I DID NOT like: * Lack of Microwave: - There is no microwave in the room. There is a microwave for public use in one of the eating areas in the 1st floor. My room was on the 5th floor so it was not too much of a hassle to heat up my food; Just expected a hotel with such a reputable name as the Hilton, would have provide an appliance that would be available the smaller hotel chains I've used before. * Cost: - To use the exercise equipment in the gym, there was daily charge, or a charge to use it for the one's whole stay. I was able to use the track, pool, and sauna for no extra charge, so that was a nice consolation. Collapse
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Superbreak star ratings are given as a guide to help you choose between our hotels and do not necessarily relate to those awarded by other organisations.
They symbolise the level of service and range of facilities that you can expect at the property; ranging from 1 star - hotels with the simplest range of facilities, to five stars - luxury hotels with a wider range of facilities.
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