H.TOP Calella Palace
(Calella (Costa Brava))
4 4 Star:
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H. TOP Calella Palace is a family paradise where there is something for everyone and where everything is included. Situated in a residential area of Calella in one of the most attractive leisure and play centres, only 300 metres from the beach. All guest rooms have air conditioning, private balcony/terrace, safety deposit box, complete bathroom and bathtub with shower, satellite TV and direct dial telephone. Mini-club, entertainment, swimming pool, gym, sauna, Jacuzzi, medical service, car rental, laundry, Cinema Video-Club, car rental and tours are also available.
To view our full selection of accommodation in Santa Susanna & Southern Coast, view our hotels in Santa Susanna & Southern Coast page.
TripAdvisor Traveller Rating
- Overall: based on 1914 reviews
- Sleep Quality:
You get what you pay for!
Stay Date: 08/2017, DAK40 wrote this review.
Just returned home from a week staying here, there was 8 of us, myself, my husband and 2 children who are 13 and a 11 year old, and another family with the same aged children. We paid £1500 for a week in school holidays all inclusive so I was under… See more
Just returned home from a week staying here, there was 8 of us, myself, my husband and 2 children who are 13 and a 11 year old, and another family with the same aged children. We paid £1500 for a week in school holidays all inclusive so I was under no illusion what it would be like. If you are looking for 5star treatment this isn't for you! Its clean which is the main thing, the food is ok, we found something to eat everyday which is good, and plenty of it! The staff in that restaurant were spot on, cleaning up, refilling etc. The beach is about a 10 minute walk, but its not a fine sandy beach, but its clean and the sea is clear! Beautiful. Calella isn't a very big resort, some lovely shops and nice bars etc. We had a private taxi from Barcelona airport and it took about 50 minutes ish? Now for some bad things, the walls are really paper thin!! As in, you can hear peoples conversations, and the toilet been flushed at all hours, if you have good neighbours you are ok! The swimming pool is freezing. All of them. The lifts are awful. The bar staff are quite rude. There isn't very much for kids to do, 2 pool tables a couple of machines to play on, a air hockey game. We were all inclusive, there are certain things you cant have and have to paid extra for. They run a card system as in for your glasses, you have to return your glasses to get your card back. Which is a bit of a hassle but you get used to it. Snacks are served in the morning and in the afternoon but in the restaurant, and you aren't allowed out with food, same with ice cream only served in the restaurant and supposed to sit in there with it. I suppose because the bar sells ice cream they want you to buy it. I personally think the hotel needs to make its mind up what its going to be. All inclusive or not? Overall we just had a cheap holiday break in the sun, it isn't the best nor is it the worst we have had. Collapse
Lovely family hotel
Stay Date: 08/2017, kerryboldy wrote this review.
Ignore all the negative comments there is nothing wrong with this hotel what so ever. We have enjoyed 2 weeks of delicious food, helpful friendly staff & lovely drinks. The hotel is close to the beach and the vast array of shops, restaurants and bars… See more
Ignore all the negative comments there is nothing wrong with this hotel what so ever. We have enjoyed 2 weeks of delicious food, helpful friendly staff & lovely drinks. The hotel is close to the beach and the vast array of shops, restaurants and bars. The hotel pools are kept clean with a life guard on duty all day long. The top floor is very relaxing and peaceful with sun loungers and jacuzzis, there's two main pools and also a smaller pool area with table tennis to the rear. All kept clean and tidy. We've had a few themed evenings for tea which we're lovely. Italian & Spanish so far both really nice, there's shots waiting as u enter the restaurant and even champagne with breakfast. The entertainment is great for the kids, we've had a Disney show, magic show and high school musical so far which the kids have loved. Even the kids club is brilliant during the day. There's a mini disco every night also for the kids. The adult entertainment is ok but nothing amazing. The bar staff are lovely and always have a laugh & joke with the guests. The cleaners are friendly and will happily help you, they come every day and make the beds and change towels. The only thing I would say is the corridors could do with hoovering more and the rooms updating a little but for the amount of time we've spent in the room it's really not a problem. We will definitely be booking to come back next year. Ignore the negative reviews as it really put me off but seeing for myself it's a lovely hotel! Collapse
Do not go!!!!!!!!!!!!!!!!! Not 4 star !
Stay Date: 08/2017, Joe C wrote this review.
Probably the worst hotel I've ever stayed at, beds were comfortable and dated you had to hire a fridge Aircon only worked one hotel wanted it too , this is not a four-star hotel at best two, The all-inclusive was a joke the drinks are water down and… See more
Probably the worst hotel I've ever stayed at, beds were comfortable and dated you had to hire a fridge Aircon only worked one hotel wanted it too , this is not a four-star hotel at best two, The all-inclusive was a joke the drinks are water down and the card system was pathetic, most staff are un friendly, apart from reception and the cleaners, location was okay but the whole area is completely rundown, The htop bar on the beach was okay for a drink but we receive seriously under cooked chicken, and when we complained they asked " you like ur chicken well done" ? No just cooked thanks, all in all I shall never stay with H.top again , and would advise others not to! Collapse
Very nice hotel. Ignore the haters.
Stay Date: 08/2017, erewhon-rp wrote this review.
Great food - plenty of choice. Cold drinks with reasonable selection for All Inclusive. Good sized rooms - decent beds with good housekeeping service and good aircon. Quiet hotel outside with no noisy pool music. Decent sized pools. Plenty of sunbed… See more
Great food - plenty of choice. Cold drinks with reasonable selection for All Inclusive. Good sized rooms - decent beds with good housekeeping service and good aircon. Quiet hotel outside with no noisy pool music. Decent sized pools. Plenty of sunbeds. Reception staff always helpful. Well worth a visit. Stayed 11 days with wife and 2 grown up kids. Nothing at all to moan about (not sure what hotel the complainers were in but they must be looking for faults). Collapse
This hotel is definitely not a 4star hotel 💩👎
Stay Date: 07/2017, courtneyhenderson1 wrote this review.
I have recently visited this hotel last month for a family holiday and this hotel was not really up to standard. I found it absolutely ridiculous, we got into the hotel and checked in and at first we had too wait til 12 to get into our room and when … See more
I have recently visited this hotel last month for a family holiday and this hotel was not really up to standard. I found it absolutely ridiculous, we got into the hotel and checked in and at first we had too wait til 12 to get into our room and when we got into our room it was room 406, as you can see on the photos that the room wasn't up to standard, the bath had cracks all down it and what looked like human dirt on the side of the bath. I had my niece which is 3years old and I wasn't putting her into that bath. When we got into the restaurant as well, the curtain we were sitting next to was all dirty and then we went and complained they moved us to room 207 and this room still wasn't the best of rooms as the walls had white splashes on it and the lamps on the room had dust on them. The balcony also had a crack in it, so wasn't safe for my niece to go on into, the snacks were also ridiculous as you only had water to drink and only salad and chips, which I wouldn't expect of a hotel that was a 4star! As also you can see in the photos I have put a photo of the snack on. Also the dinners weren't great, the chicken as you can see on the photos are raw and not cooked properly, as so was most of the food that was provided for dinners, they were mostly all raw foods or undercooked. As I was all inclusive on this holiday and I still had to pay for ice Lolly's as you didn't get them for free, the only things you got for free was ice poles and at that, every time you asked the bar staff for the ice poles we were told they were not frozen and we had to go back in 20mins and then went you went back they were still not frozen. This hotel was just not up to standard and definitely not a 4star hotel I would definitely not recommend this hotel to anyone! Collapse
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