Grupotel Los Principes
4 4 Star:
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Grupotel Los Principes is situated right on the Playa de Muro beach, ideally located for families as well as being in a perfect setting for a relaxing break. The hotel has 207 comfortable and modern rooms all with heating/air-conditioning, direct dial telephone, satellite TV with music channel, safety deposit box, minibar, balcony or terrace. Facilities at the hotel include a swimming pool and Jacuzzi, sauna and Turkish bath, tennis courts, table tennis, mini golf and children's playground.
Hotel Facilities & Services
- Lift to all Floors
- Air Conditioned Public Areas
- Air Conditioning
- Mini bar
- Non Smoking Rooms
- Direct Dial Telephone
- Offsite Parking Free: Yes
- Indoor Pool Free: Yes
- Outdoor Pool Free: Yes
- Jacuzzi Free: Yes
- Sauna Free: Yes
- Tennis Free: No
- Gym Free: Yes
- Name: PALMA SON SANT JOAN
- Distance: 62 kilometres
- Cots/Cribs Free: No
- Interconnecting Rooms
- Baby Sitting
Bar and Restaurant
- Bar in Hotel
- Restaurant in hotel
- Nearest Airport Name: Palma Son Sant Joan Distance: 62 kilometres
To view our full selection of accommodation in Alcudia, C'an Picafort & Area, view our hotels in Alcudia, C'an Picafort & Area page.
TripAdvisor Traveller Rating
- Overall: based on 377 reviews
- Sleep Quality:
Looked for faults could n't find any . loved it .
Stay Date: 06/2017, Sylvia B wrote this review.
We loved this hotel .The location , the staff , the food was amazing . We said it was a four star hotel with ten star food . The rooms were lovely , but the one we had was overlooking the back of shops etc , but we were ok about it as we did n't spe… See more
We loved this hotel .The location , the staff , the food was amazing . We said it was a four star hotel with ten star food . The rooms were lovely , but the one we had was overlooking the back of shops etc , but we were ok about it as we did n't spend much time there . The staff were so friendly and helpful . We loved Jacob and Marie Rosa as they were always so pleasant , but so were the other staff . I cannot even start to tell you about the food , and the sweets were out of this world . We were spoiled for choice . The location was just right for us as my partner has a knee injury and to just be so near to the beach was ideal . The beach snack bar was also good value with a good selection of snacks and drinks . The entertainment was ideal for the children , with quite good shows on for the adults later on .Loved it here . Fab holiday . Collapse
Still a great hotel
Stay Date: 06/2017, David B wrote this review.
Just got back yesterday from this hotel having been here now twice,it's been redecorated if you want a hotel that has all you need then I can highly recommend this place.Great for children they have a children's time at night just for them for about … See more
Just got back yesterday from this hotel having been here now twice,it's been redecorated if you want a hotel that has all you need then I can highly recommend this place.Great for children they have a children's time at night just for them for about two hours with there own shows .then it's adult time at nine the shows aren't the best you will see but at least it's watchable while your having your drink .a glass of wine or beer is about the same here in the uk 3€ For a small beer wine is about 5€ for a glass .You don't have to get up at the crack of dawn to get a sun lounger but don't leave it to late about 11 o'clock and there all gone.The food is plentiful and they have a wide range to pick from all very well cooked .What I liked about the food was hot food was hot and the salads and ice cream were cold (if you know what I mean) you pay for water 2€ for a small bottle,a bottle of wine (ask for the red Romani it's fruitie very nice) 14€. If you want a kettle you can have one free just ask at reception wi fi is now free in the hotel it's not great but it's ok.You will pay a tax for being in Spain it cost us 36€ for the fortnight for two people you have to pay this at the end of your stay so be aware as nothing was said to us about this until we got home and saw they had taken this .Also if you have a late flight and don't get in the hotel after midnight(like we did) you won't get a dinner when you leave ( I would have thought we were entitled to a dinner seeing as we didn't have a dinner offered to us on our day of arrival) anyway I could go on for ages but all I will say is you won't go far wrong if you book this hotel for your holiday enjoy. Collapse
Stay Date: 06/2017, welshem wrote this review.
Booked through Thompson who are always good, only down side was the transfer lovely new coach with air con thank god! But sat waiting for 40 mins for other planes to land! Then over an hour drive! That's my only complaint! We visited June 12-19th I … See more
Booked through Thompson who are always good, only down side was the transfer lovely new coach with air con thank god! But sat waiting for 40 mins for other planes to land! Then over an hour drive! That's my only complaint! We visited June 12-19th I previously emailed the hotel asking for rooms next to one another as we were traveling with my parents. Arrived at reception to lovely helpful staff giving our keys and please we had interlocking rooms great. Hotel is lovely, fantastic location right on playa de muro beach. 2 nice pools that never feel over crowded as there's plenty of sun beds on the beach front. Room is fine, we had a little bed made up for my son, only downside is as a family of 3 the wardrobe space was a bit tight. Maids great always lovely and clean. On first visit to the restaurant you are assigned a table and this is yours for your stay, it makes dining in a buffet restaurant much more relaxed, special thanks to Mario our waiter who gave us great service throughout our stay. Food is excellent so tasty and serving something for everyone! Some of the best food we've had in a buffet style. The attention to the detail in the deserts was fantastic. All staff were very pleasant always had time to say ola and to talk to my son. Overall a Fantastic holiday in a great location Collapse
Stay Date: 06/2017, Lukáš K wrote this review.
Last week returned from holidays. Me, my wife and daughter 9 years old. Arrived at 12pm, the room was ready and in the restaurant a snack and water to taky away. We booked a room with latteral sea view, but got one on the otherside of the hotel, ovel… See more
Last week returned from holidays. Me, my wife and daughter 9 years old. Arrived at 12pm, the room was ready and in the restaurant a snack and water to taky away. We booked a room with latteral sea view, but got one on the otherside of the hotel, ovelooking the courtyard of garbage containers. Next day the hotel admitted its fault and gave us a new room, that was perfect. About the staff: nothing was a problem, everything was solved, very kind, no hint of arrogance or reluctance. Breakfast and dinner realy great, plenty of choices, every night a special meal. It never happened that something was missing or we had to wait. Restaurant very spacious. Pool big enough, never croudy. The beach beatiful, amazing. I love the location. No drunk tourists,nice place to relax. It was a perfect holiday, very comfortable a relaxing, we would definitely return a recommend this hotel. Collapse
TERRIBLE SERVICE - SMELLS LIKE SEWAGE IN THE MORNINGS AND EVENINGS - I WILL GIVE 1 EXTRA STAR JUST BECAUSE FOOD IS GREAT
Stay Date: 06/2017, LuvPhotos wrote this review.
This review is as honest as possible and I will explain why only 2 stars out of 5. Food is great - nothing to complain about it. The staff is really friendly EXCEPT THE BOTH SHIFTS RECEPTIONIST. Every morning and night you can't open the balcony door… See more
This review is as honest as possible and I will explain why only 2 stars out of 5. Food is great - nothing to complain about it. The staff is really friendly EXCEPT THE BOTH SHIFTS RECEPTIONIST. Every morning and night you can't open the balcony door to get fresh air as it strongly SMELLS AS SEWERAGE. EVEN THAT WE HAVE HALF BOARD PACKAGE - BREAKFAST AND DINNER INCLUDED IN PRICE WE HAD TO PAY FOR THE DRINKS AT DINNER AND NOWHERE AND NO ONE TOLD US THAT. WE DON'T CONSUME ALCOHOL SO EVERY NIGHT WE DRINK A FANTA OR COLA AND WE HAD TO PAY FOR THAT. Well, they basically kicked us out of the hotel on the last day there. We received a phone call at 12:30 from the travelling agency, asking us to go and check out as it says in the e-mail that they have sent to us. I have carefully checked all the 3 e-mails from them and nowhere it says that we have to do it at 12 noon. So me and my wife quickly jumped from the swimming pool and head to the reception where these grumpy 2 (male and female receptionist very rudely told us 'YOU SHOULD NOW THAT CHECK OUT IS 12, AS ALL THE HOTELS IN MALLORCA ARE THE SAME". I asked him to read my e-mail and to show me where is says that we have to do it at 12. He looked at me and replied, " IT'S YOUR OWN DUTY TO KNOW THAT, I AM NOT OING TO READ YOUR E-MAILS." We have never in our lives felt so humiliated and mistreated by a hotel receptionist so far. The day before we were swimming in the swimming pool and we have seen the same receptionist guy taking 2 really old people at their room. He stopped by the door, make some phone calls and really angry he went back to the reception with this poor old guys. That was the moment when I realised that the hotel has problems with people check in -in and out. In my opinion, IT'S THE HOTEL RESPONSIBILITY TO INFORM THEIR CUSTOMERS WHEN TO CHECK IN AND OUT so they can avoid any issues. Also, the night shift old dude receptionist is really grumpy and moody too. He's not saying hello or goodbye and not a smile either. I WILL NEVER USE THIS HOTEL AGAIN. THERE ARE PLENTY HOTELS UP AND DOWN THE BECH THAT LOOKS BETTER AND PROBABLY MORE FRIENDLY AND LESS SMELLY. WE CHECKED OUT ON THE 06.06.2017 AT 12 NOON Collapse
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