Hotel Gold River including PortAventura Entry
(Salou (Costa Dorada))
4 4 Star:
Dare to live the intrepid experience of more than 200 years ago and discover the incredible adventures that await you at the Gold River Hotel of PortAventura.
Let us take you to the hospitable town of Sullivan, the most flourishing city of the golden age in the Far West. Its beginnings date back to 1803 when the little Lucy Callaghan, the youngest of her family, undertook a journey to Santa Fe hoping to find there a more prosperous life for her and her family. In the middle of the long road some gleaming stones were found which proved to be from a gold mine. The Callaghan’s started building huts and installed them next to the Gold River and over time, what began as a small settlement around the mine prospered into becoming the Victorian town of Sullivan that today welcomes its visitors as the splendid Hotel Gold River of PortAventura.
This majestic hotel in Salou has 502 rooms, 4 swimming pools (1 of them private in Lucy’s Mansion), 3 restaurants (1 of them private for guests staying in Lucy’s Mansion) 1 buffet, 3 bars, 1 shop and 1 games room, you will also have at your disposal WIFI connection in the central building, in the rooms of the same building, hotel lobby and bar. In this Hotel of PortAventura you can live a fun adventure by staying in the City Hall, inside the old Train Station or even in the cemetery where the family Callaghan, founders of Sullivan, receive an eternal homage. An entire city for you to get lost in the golden age of the Far West! Enjoy this unique experience of a pure Far Western style with all the advantages of staying in one of the hotels of PortAventura.
To view our full selection of accommodation in Salou & PortAventura, view our hotels in Salou & PortAventura page.
TripAdvisor Traveller Rating
- Overall: based on 1635 reviews
- Sleep Quality:
A great place to visit the parks
Stay Date: 09/2016, originalshiv wrote this review.
We have just returned from a weeks stay at the Gold River and it was better than we expected. It's a nicer hotel than the Caribe, where we stayed 4 years ago, and nearer to the theme park, which is great if that's what you want, (we did). It's true w… See more
We have just returned from a weeks stay at the Gold River and it was better than we expected. It's a nicer hotel than the Caribe, where we stayed 4 years ago, and nearer to the theme park, which is great if that's what you want, (we did). It's true what previous reviewers have said re accessibility to anywhere other than the parks; you can't really walk anywhere from the main entrance as its straight onto dual carriageway and there aren't any pavements, so if you are going to want to visit Salou you'll need a taxi or have to walk through the theme park to get the shuttle bus. I did see a coach stop outside the entrance a few times that might have been going to Salou but didn't enquirer about it as we only went to Salou once and just got a taxi. If you want a Salou beach type holiday this place just isn't for you. The clientele are largely Spanish, Brits are few and far between, but we are fine with this, in fact it's our preference. Reception: a lot of unfavourable comments have been made here which I feel are somewhat exaggerated. It is busy at times yes, but seriously the longest I waited was 10 mins. The check in was great, directed to luggage drop no problem, no wait, was texted at 2.45pm when my room was ready (earlier than stated), and luggage was delivered to our room. I visited reception throughout the week for various things; dine around, water park tickets, taxis and all sorted no problem. I was even engaged for a chat about 'Brexit' on one occasion! I did make a point of going to reception in the morning when there was mostly no queue, but I really didn't see that big a queue at any other time I passed. Meals: we chose 8.45-9.15 as our 'slot', and it was never that busy, food plentiful and a great choice. Dinner we usually went around 8pm and again it wasn't busy at all and there was a good choice every night. One night we went at 9.15pm and had to wait about 10mins to be seated and it was much busier then but like I said, the guests here are mainly Spanish and that's when they eat. You can trade your evening meal for a restaurant in the park which we did 3 times during our week. Our room was much better than expected, in the block overlooking the pool, which also happened to be near the park entrance. There was a double bed, room divided by a wardrobe, and a single/pull out. Also a fridge, microwave and safe. Bathroom was also a nice size. The only thing to note is that there was a door to a connecting room and half way through the week this became occupied and you could hear their conversations so this wasn't ideal, but we really weren't in the room much so wasn't a big problem for us. The pool area is lovely and never got too busy, in fact during the day you almost had it to yourself, it got busier about 3/4pm but even then, plenty sun beds available. I would stay here again for a visit to the theme park, it was perfect for this purpose, but if you want to be able to access Salou, the beach, be surrounded by Brits, this place isn't for you. But we loved it Collapse
Very nice hotel, bad location
Stay Date: 08/2016, John C wrote this review.
We stayed at Hotel Gold River for 11 nights. The hotel is quite wild-west themed, very nicely done with character rooms. The main block of the hotel is very well designed, though most of the rooms are not within this block, but in various outbuilding… See more
We stayed at Hotel Gold River for 11 nights. The hotel is quite wild-west themed, very nicely done with character rooms. The main block of the hotel is very well designed, though most of the rooms are not within this block, but in various outbuildings that are designed from the outside as 'the jail' or 'the saloon'. The rooms were quite spacious with basic amenities such as fridge and microwave, sink etc. The main problem with this hotel is that it's so far from anywhere. You can walk to the themepark via a footbridge, it's literally a couple of minutes way. But if you want a shop for something as simple as a bottle of water there is nothing in walking distance, only by taxi. And you won't really travel anywhere by taxi for less than 10 or 15 Euros. The nearest decent-sized town is Salou, although this is possibly 15 or 20 min away. There's something for everyone here, but again it's definitely not within walking distance. Not many English people in this hotel, not that that was a problem for us. Most of the staff spoke some English. Food was generally good, though for a 4 star hotel the fresh orange at breakfast was very heavily watered down, and there was absolutely no variety from day to day as far as breakfast was concerned, though there was plenty of variety come dinner time. The entertainment at night for children was okay, and on most nights. But no entertainment of any sort for adults. Pools are very nice, and clean, and absolutely no problem in getting a sun bed. Generally a very nice holiday in a very nice, clean place, probably just about 4 star. But just beware of it being so far away from anything - particularly from the shops! Collapse
Quality Hotel with Park Benefits
Stay Date: 08/2016, DarrenHenman wrote this review.
Stayed here as a family for 3 nights and have to say I was impressed. We stayed in a superior room which was located in the main hotel building, the room was well decorated, clean and in keeping with the theming of the hotel itself. The bathroom cl… See more
Stayed here as a family for 3 nights and have to say I was impressed. We stayed in a superior room which was located in the main hotel building, the room was well decorated, clean and in keeping with the theming of the hotel itself. The bathroom clean and modern. Breakfast was served in 2 large dining rooms, where the table were arranged giving plenty of room so it never felt crowded, overly noisy or rushed in the same was as Disney or Universal Studios hotels have in the past, and this was in School Summer Holiday time. The pool area was clean and not crowded, and the street styling of the grounds as good as any other theme park hotel. It might be more expensive staying here than in other hotels in Salou, but if you intend to visit the park more than once then it doesnt work out much more expensive than other hotels with park entrance and the added convienience of being just a very short walk away, and the discounted fast pass tickets. Also had a distant view of the park firework at the end of the night, thanks to being on the top floor in the main building. Collapse
Fantastic Hotel But Poor Service
Stay Date: 08/2016, grahamkendalluk wrote this review.
The hotel itself is superb, the buildings being set out to resemble a western town of the old USA. A lot of money has been spent to make this image a reality and it works. The room we had was good (a family room on the ground floor of one of the bui… See more
The hotel itself is superb, the buildings being set out to resemble a western town of the old USA. A lot of money has been spent to make this image a reality and it works. The room we had was good (a family room on the ground floor of one of the buildings adjacent to the main block). Surprisingly, for a 4 star hotel (4 star plus according to Thomas Cook) there were NO TEA/COFFEE MAKING FACILITIES! The only way one could get a morning cuppa was to walk to the bar and order one at 2.50 Euros or wait for breakfast! There was a fridge in the room but not even a bottle of water provided. Thjis could be purchased at the bar for about 2 Euros for a small bottle. We found that the staff in the hotel in general were very off hand and rude until you 'broke through the shell' as it were. In fact the details provided by T Cook actually include a paragraph warning that the mannerisms of the local people and the way they may appear abrupt and that they do not mean to cause offence. Well, to be blunt they did cause offence on more than one occasion. This was not true of the staff on the park itself so I feel that a training need is urgently required here! Another problem was their attitude when my wife slipped on a greasy patch outside the dining room whilst carrying our 2 year old granddaughter in her arms. She injured her arm badly (she later had medical attention on the park as none was available in the hotel). The staff seemed only concerned to hide the problem by sitting her upright by dragging her to her feet and rapidly cleaning up the offending grease. When we asked for the accident book to record the event we were told that the hotel didn't have one! Other than these rather poor comments I have to say that the park itself was fantastic (our fourth visit so far) and we will return, but not to this particular hotel. We have stayed in the Port Aventurera hotel itself and the El Paso hotel and found both were adequate for our needs. Collapse
Great hotel but think about it's location and your requirements !
Stay Date: 07/2016, AMG15 wrote this review.
We have visited PortAventura & stayed at their resort hotels on several occasions - but this was our first time at Gold River. Generally we thoroughly enjoyed the hotel & had a great 5 night stay - the 'Wild Western' theme is very well thought-out, d… See more
We have visited PortAventura & stayed at their resort hotels on several occasions - but this was our first time at Gold River. Generally we thoroughly enjoyed the hotel & had a great 5 night stay - the 'Wild Western' theme is very well thought-out, detailed and carried off very well, you genuinely feel like you are transported to a different time & place. Our main disappointments came from the location and the lack of activity around the actual hotel if you want a break from the theme park - during our stay (middle of school holidays at end of July !), the pool bar was not open once - night or day (that we saw),whilst the bar inside the hotel was a very pleasant place to sit & have a glass of wine ....... if you liked silence & your own company !!! Understandably, Gold River is all about the theme park but if your stay is a few nights or more you will likely want time-away at some point and there simply is nothing going on - no music, no entertainment, nothing !! SO, if you were to decide to take a walk & venture possibly to Salou,be prepared for a decent walk - Gold River is situated at the farthest away side of the park, there is no footpaths or walkways direct from hotel to main roads - instead you are encouraged to go through the park & exit at main entrance - this will take you 15 mins approx. and then a further 15 to Salou town centre or sea front. All this aside, the hotel is immaculately clean, superbly well presented and a lovely place to be - just think long & hard about what you want and consider the location - if you want 24/7 theme park & lovely, quiet accommodation then you will like this hotel a lot ! Collapse
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