(Playa de Las Americas (Tenerife))
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The Gala Hotel is located in Playa de las Americas close to many local attractions, bars, restaurants and shops. The hotel has a total of 308 air conditioned guest rooms, well equipped with modern facilities and amenities. There is also a bar area for guests to have a relaxing drink and a restaurant providing a good range of food.
Hotel Facilities & Services
- Lift to all Floors
- Air Conditioned Public Areas
- Air Conditioning
- Mini bar
- Direct Dial Telephone
- Cleaned Per Week: 6
- Towel Changes Per Week: 6
- Bed Linen Changes Per Week: 2
- Outdoor Pool Free: Yes
- Treatment Rooms
- Sauna Free: No
- Solarium Free: Yes
- Gym Free: Yes
- Name: TENERIFE SOUTH-REINA SOFIA
- Distance: 15 kilometres
- Cots/Cribs Free: No
- Interconnecting Rooms
- Baby Listening
- Baby Sitting
Bar and Restaurant
- Bar in Hotel
- Restaurant in hotel
- Children's Menu available
- Nearest Airport Name: Tenerife South-Reina Sofia Distance: 15 kilometres
To view our full selection of accommodation in Playa Las Americas, Costa Adeje & Playa Paraiso, view our hotels in Playa Las Americas, Costa Adeje & Playa Paraiso page.
TripAdvisor Traveller Rating
- Overall: based on 1499 reviews
- Sleep Quality:
Stay Date: 04/2017, SERRATE7 wrote this review.
Stayed in a good clean re-furbished room,Plus side with a bath and shower,Downside only news channel available for British on TV viewers,There was free Wi Fi but only in a seating /Games room.I would say its guests are an international mix and reflec… See more
Stayed in a good clean re-furbished room,Plus side with a bath and shower,Downside only news channel available for British on TV viewers,There was free Wi Fi but only in a seating /Games room.I would say its guests are an international mix and reflects in the food on offer Collapse
Good for a week
Stay Date: 04/2017, HD1210 wrote this review.
I stayed here for a week and this hotel is very clean and has a nice pool area. We stayed bed and breakfast however the breakfast isn't really up to much, hot dog sausages, no plates or clean tables and very slow turn around however there was only tw… See more
I stayed here for a week and this hotel is very clean and has a nice pool area. We stayed bed and breakfast however the breakfast isn't really up to much, hot dog sausages, no plates or clean tables and very slow turn around however there was only two staff on. There is wifi but it's expensive apart from in one room where it's free. The pool area is nice with lots of sun beds and you don't have to get a mat or a towel it's fine without them save yourself some money! The reception staff were lovely and on arrival they moved us to a higher room with a better view. Also one gentleman called Gracias is very friendly and helpful! The hotel is close to the strip and the noise can be heard on the 2nd floor but it's not too loud, rooms were very nice and clean and spacious. Hotel is near lots of bars and restaurants which I would highly recommend, is a 5 minute taxi ride to Siam park and is great for being close to the sea Overall we had a great stay just a shame about the breakfast. Collapse
Nice hotel but not quite as it was sold to us
Stay Date: 04/2017, Sallysteps wrote this review.
We've just returned from a week long stay at the hotel, full board. In general I would say the hotel was nice - kept clean with good facilities and fairly decent food. We were visiting with our toddler so when we visited Thomson to book the holiday, … See more
We've just returned from a week long stay at the hotel, full board. In general I would say the hotel was nice - kept clean with good facilities and fairly decent food. We were visiting with our toddler so when we visited Thomson to book the holiday, they sold it to us based on the toddler splash pool and the soft play room. In reality these were disappointing - the pool was freezing, far colder than the other pools. Most of the water sprays didn't work. There were no sun beds around the toddler pool so you couldn't comfortably sit while your child played. The soft play was even more of a disappointment - it was only open from 8pm! The restaurant and reception staff were pretty unfriendly and unhelpful. On arrival there was no cot in our room despite it being on the booking request. It took 3 calls to reception to get this resolved and a cot was finally brought to our room 5 hours later just as our little boy needed to go to bed. The restaurant staff didn't ever smile. Every time we arrived, we had to ask for a highchair, on occasion asking several times - they acted like we were asking for them to donate their kidney. The cleaning staff however were very friendly, always chatting. We had no issue with the location and didn't find the room noisy despite it being right opposite Linekers bar. The daytime activities were fine and the mini disco seemed to go down well. We didn't see any of the evening entertainment. The pool area was nice - they charge €1.90 for a mattress for the sun bed but this really isn't required. Drinks were also expensive - over €2 for a bottle of water with your meal. We only had one alcoholic drink each at the hotel as it was more than we wanted to pay, yet our bar bill for soft drinks still came to €70! All in all we weren't unhappy with the hotel, it just wasn't quite what we were expecting for our needs. The staff need to learn to crack a smile though and actually develop some customer service skills. Collapse
More 5*, than 4*
Stay Date: 04/2017, Gareth C wrote this review.
From the moment we arrived, to the moment we left, we were treated to a 5* experience. The staff are so polite and helpful, the food is excellent, and the rooms are large and very nicely fitted out. The pool area is massive, so there are plenty of ne… See more
From the moment we arrived, to the moment we left, we were treated to a 5* experience. The staff are so polite and helpful, the food is excellent, and the rooms are large and very nicely fitted out. The pool area is massive, so there are plenty of new and comfortable sun beds.(You can hire pads and towels for €1.95 pp per day, but honestly, you don't need them. The hotel is well situated, with all the bars and restaurants just a short walk away. There is a cheap small supermarket directly across the road from the main entrance. Drinks are a bit pricey around the pool, €3-20 for a beer and €3-00 for a soft drink, but we take our cool bag, and fill up at the supermarket. To get from the airport, we used a company called holiday taxis, which is a coach firm,(€32-95 return for 2), 30 minute transfer. All in all, a fabulous few days at a fabulous hotel. Collapse
Stay Date: 03/2017, Katie B wrote this review.
Just got back from a week here with my boyfriend (mid 20's) and enjoyed our stay especially after reading all the negative views We decided not to hang around for our transfer so hopped into a taxi which took us roughly 15 mins costing €25 euros. … See more
Just got back from a week here with my boyfriend (mid 20's) and enjoyed our stay especially after reading all the negative views We decided not to hang around for our transfer so hopped into a taxi which took us roughly 15 mins costing €25 euros. Rooms - requested a upper floor and was overlooking the road which also had a minimal sea view and mountain view. Very clean and beds very comfy. Paid €5 deposit for the fridge which was mini but good enough to keep our water cool etc Food - went half board and was slightly let down by the food. Breakfast was minimal but ok. Lunch again very minimal and repeated same thing everyday. Dinner was either really bland or really salty. We did have a really good meal on the Sunday which was pork dinner with all the trimmings. You can choose whether to go for lunch or dinner they just scan your room card and pay for any drinks when you check out. Drinks - feel these were little pricy. €2.30 for a bottle of water whereas the shop across the road for €0.75 Staff - found all staff to be fairly pleasant however the staff with the card machines in the restaurant were quite rude and didn't smile once. We had a bit of difficulty with the bar man at the pool bar, we wanted an ice cream and when we asked we were told we couldn't help ourselves and that he simply didn't have time to get us what we wanted so we went empty handed (poor service) Location - perfect location. 2 mins walk from the strip (yes it is noisy but if you don't want to be disturb then don't book here) in middle of playa de las Americas and Costa Adeje. Cheap bars and restaurants nearby. Beach 3 mins walk away. Entertainment - we didn't watch the hotel entertainment but every time we passed through reception it seemed to be good and always had a mini disco on for the kids Pool - plenty of sun lounges, no need for mattresses as they were comfy enough. We went down at around 9.30am and managed to get a bed. Pool was freezing was all part of the experience and deffo worth a dip after a hot day Tips - request a high floor/ go half board/ must visit Siam park :) We would return here again. Collapse
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