Hotel Fergus Tobago
(Palma Nova (Majorca))
3 3 Star:
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The Hotel Fergus Tobago boasts a fantastic location, situated next to the beach of Palma Nova and close by to many of the resorts amenities. The 111 bedrooms are all well equipped with excellent facilities including telephone, safety deposit box terrace area and air conditioning. Most of the rooms offers a sea view. Guests at the hotel can also enjoy a great range of leisure facilities including an outdoor swimming pool, sun terrace and a children's pool. Guests can relax in the hotel's two large lounge areas with bar service or enjoy a meal in the air conditioned restaurant.
Hotel Facilities & Services
- Lift to all Floors
- Air Conditioned Public Areas
- Air Conditioning
- Direct Dial Telephone
- Outdoor Pool Free: Yes
- Solarium Free: Yes
- Name: PALMA/SON SAN JUAN
- Distance: 20 kilometres
Bar and Restaurant
- Bar in Hotel
- Restaurant in hotel
- Nearest Airport Name: Palma/Son San Juan Distance: 20 kilometres
To view our full selection of accommodation in Palma Nova & Magaluf, view our hotels in Palma Nova & Magaluf page.
SuperBreak Customer Rating
- Overall: SuperBreak Overall Rating: 4.0 out of 5 based on 1 review
- Sleep: SuperBreak Sleep Rating: 4.0 out of 5
- Breakfast: SuperBreak Breakfast Rating: 3.0 out of 5
TripAdvisor Traveller Rating
- Overall: based on 854 reviews
- Sleep Quality:
Hotel has changed
Stay Date: 10/2016, Michelle B wrote this review.
Just got back from a week stay on 21st oct 2016, me and my partner stayed here last year and really enjoyed it so decided to return, we were greeted at reception and remembered us from last year so they changed our room to a better one which we were … See more
Just got back from a week stay on 21st oct 2016, me and my partner stayed here last year and really enjoyed it so decided to return, we were greeted at reception and remembered us from last year so they changed our room to a better one which we were grateful for as views were fantastic, I cant see us going back again as the food was very bland wasn't much option for English seemed to cater more for spanish and french if we had taken children they would of struggle to eat. The staff are very friendly and helpful the only thing that makes me angry is the life guard was only there 3 days and not doing his job as was collecting glasses n doing trolly food, entertainment is very poor also. Collapse
Bad to worse
Stay Date: 10/2016, Samantha T wrote this review.
Me and my sister came here for my 21st which was on the 22nd, we came for two weeks and went home on the 23rd, when we got off the coach from the airport we had looked and thought it was a pretty decent looking hotel, it look nice, clean, Updated and… See more
Me and my sister came here for my 21st which was on the 22nd, we came for two weeks and went home on the 23rd, when we got off the coach from the airport we had looked and thought it was a pretty decent looking hotel, it look nice, clean, Updated and the kind of hotel two young girls would stay in just because the room was just there to sleep in, we checked in, and they asked us if they could keep our passports, me and my sister have been to many hotels and have never been asked to give up our passports on arrival, we refused to which the receptionist seemed to act if this was a problem. We were only on the first floor, but on the walk through the hotel from the reception to the lifts, we could see that the nice, clean and updated reception was definitely a front, the flooring in the corridors was fake laminate and the sticker was coming up off of the floor, and the lifts absolutely stunk from start to finish of the two weeks we were here, and there had been a chicken bone in one from two days in, till a day before we left, when we got to our room, we didn't notice any problems at first as it was night time when we arrived an we just wanted to go to sleep, but in the morning when we woke up, my sister went to the toilet to find that it wasn't secured to the floor, and she nearly came off it was that wonky, we passed this up due to it being a three star hotel, but upon getting into the shower we found mould in the corner, a ridiculous amount of limescale around the plug holes in the shower, sink and bidet, the paint was cracking and falling off the ceiling onto us when we were in the shower, and there was scum in the bath from the people before us. The water in the bidet when we first turned it on, as a joke, We wouldn't use one, they are weird, came out black, and so did the water from the shower for ten minutes, and the lights in the bathroom were broke on arrival, we got them replaced and they still flickered for the rest of the holiday, I'm not a technician but that seems like faulty wiring to me, there was no ventilation in the bathroom, so it got hot and steamy and stunk upon arrival and that smell stayed throughout the two weeks. The wardrobe in our room was more than faulty, they were hard open and the inner door kept falling off of the track, there was only two of us but we had three beds, one bed was right underneath a plug socket and the phone charger stuck out of the wall that much we rearranged our room, so there was a desk underneath the socket, the beds were uncomfortable, hard to sleep in and had tears and stains in the mattress' on all three. All over the ceiling there were stains that could only be described as food or insect carcasses. There were holes in our curtains and sticky patches on our floor, and the balcony door was that stiff it took two of us to get open and we had to leave a tiny gap so we could open it without struggling so much, which led to mosquitos, which led to both me and my sister covered in bites. There was also a light fixture above my sisters bed that was hanging off of the wall. The bedding was hardly ever changed, and we had to strip the beds and leave the bedding right next to the door to get clean bedding and pillow cases, as you can beleive, two girls on holiday would leave make up marks on the Pillow cases. I know I sound like a picky cow, but if I was that much of a picky cow I would have asked for another room, understandably it is a three star but there is also a level of standard you expect from a hotel, three star or not. The food was less than adequate, the random combinations from the ham and cheese croissants to the raisins in the tuna pasta, was ridiculous, and the variety of meat and food all together was outrageous, I am probably one in a million that is allergic to something as stupid as olives (which includes olive oil, or any olive product), so one night in the first week at dinner time, when everything was either covered in olives or bathed in Olive oil, I asked politely if there was anything they could make that didn't have olives in (I would have settled for a ham sandwich) they abruptly said no and walked away, leaving me with a choice of chips or bread and butter, four nights in a row this was my dinner, not of choice, but it was all I could have. My sister being more of less able to get over the state of the food, had chicken and rice, not even an hour and half later she was in crippling agony, throwing up bile and couldn't leave the wonky toilet, I went to reception to ask for help, or if they could phone a doctor as she couldn't move more than ten centimeters without throwing up, and their response was "There's nothing we can do", this was all after me standing there for twenty minutes shouting "Hello?" and "I need some help". The same night we needed toilet roll as the maids had not left us any and a plastic bag due to the one we had was being used as a bedside sick bag, as the bin was holey, and I got no help and the toilet rolls basically thrown at me, and upon asking a second time for a bag, he rolled his eyes and said that he didn't have anything I could use, we ended up rinsing the bag out so she could then use it again at the side of her bed, incase she didn't make it to the bathroom to throw up. Two nights into our stay the same receptionist was rude when I asked him for a spare pillow, as the pillows are like wafers, and I got given, the Pillow he had used to sit on, to make his chair comfortable, it had stains on, a cigarette burn in and it smelt like he had broken wind in it, since he started working there. The pool is small, and there is also a child's pool next to it, which people use to wash there feet, if they have been on the beach, even though there are showers to do so, but the bigger pool even though it's small, it's nice and cool, washes away the hangovers except for the bits of sweet wrappers, plastic spoons and cups, and the sand, which was all in the pool for the entirety of our stay. The beach although it is not even 30 seconds away from the hotel, is not kept clean, and the sea if full of rubbish and expect to be stung for nearly 20 euros for a sun lounger and an parasol that looks like it had been made from the skin of a coconut. The entertainment was awful if non existent, the same music everynight over and over like a broken record, the so called music quiz, with the same questions for the twice we played, as it is on once a week,and it is definitely not the "best disco music in Mallorca" as the dj so adamantly screeches over the mic. Also don't come here if you are a smoker and you will be moaned at by everyone, and given a dirty look when you ask for an ashtray. On the other hand, after all my moaning, me and my sister made it work and we had a good time, we met lovely people and made life long friends. I will say there is approximately three members of staff who show you respect and are such lovely people that we left a considerable tip for the three all of which are bartenders and waiting on staff, I would say if you were back packing or staying for a couple of days that the hotel is adequate but for a full week or two holiday, spend that little bit more and go somewhere else. Collapse
Overall very good hotel
Stay Date: 10/2016, JohnHall1985 wrote this review.
I have to say I think the hotel was very good and clean and tidy also the location of the hotel is excellent and the staff are a credit to the hotel especially the barman Juan he never stopped and always had a smile. I hope to be back next year all b… See more
I have to say I think the hotel was very good and clean and tidy also the location of the hotel is excellent and the staff are a credit to the hotel especially the barman Juan he never stopped and always had a smile. I hope to be back next year all being well again a good hotel. P.s... only thing next time heat the pool a bit it was freezing lol. Collapse
Stay Date: 09/2016, Richard C wrote this review.
The hotel is a fantastic location for the beach, we were on the 3rd floor and couldn't fault the room apart from the little Tv on the ceiling nearly, room was cleaned everyday and fresh towels were left. Staff seemed friendly enough, drinks were good… See more
The hotel is a fantastic location for the beach, we were on the 3rd floor and couldn't fault the room apart from the little Tv on the ceiling nearly, room was cleaned everyday and fresh towels were left. Staff seemed friendly enough, drinks were good, apart from the usual cocktails from a machine, pool area was cleaned every morning. The restaurant was ok, breakfast was the best meal of the day, the lunch and dinner was basic and to be honest disappointing, but to be fair it was edible. Evening entertainment was minimal if not rubbish, only 1 good night when they had a singer in rather than them playing the same songs all the time. On a whole if your looking for location then it's 5 star, Food is 2 star, Entertainment 2 star, Staff 5 star. I would stay at hotel again, I would just eat elsewhere. Collapse
Stay Date: 06/2016, Abbie F wrote this review.
Arrived late at night (having booked months in advance) to be told they were full.... moved else where but not for the rest just for one night, and told to be back for midday. This just added a day on to our travelling and was very stressful! Nobody … See more
Arrived late at night (having booked months in advance) to be told they were full.... moved else where but not for the rest just for one night, and told to be back for midday. This just added a day on to our travelling and was very stressful! Nobody even alpologised. When we arrived our room was still not ready. Throughout the week the second bar did not open once, so when the hotel was once again full later on in the week it was a half hour queue for a drink when we had payed for all inclusive. Also missed our welcome meeting due to their awful organisation so did not have a clue what was going on. Very disappointed Collapse
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