Hotel Fergus Tobago
(Palma Nova (Majorca))
3 3 Star:
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The Hotel Fergus Tobago boasts a fantastic location, situated next to the beach of Palma Nova and close by to many of the resorts amenities. The 111 bedrooms are all well equipped with excellent facilities including telephone, safety deposit box terrace area and air conditioning. Most of the rooms offers a sea view. Guests at the hotel can also enjoy a great range of leisure facilities including an outdoor swimming pool, sun terrace and a children's pool. Guests can relax in the hotel's two large lounge areas with bar service or enjoy a meal in the air conditioned restaurant.
Hotel Facilities & Services
- Lift to all Floors
- Air Conditioned Public Areas
- Air Conditioning
- Direct Dial Telephone
- Outdoor Pool Free: Yes
- Solarium Free: Yes
- Name: PALMA/SON SAN JUAN
- Distance: 20 kilometres
Bar and Restaurant
- Bar in Hotel
- Restaurant in hotel
- Nearest Airport Name: Palma/Son San Juan Distance: 20 kilometres
To view our full selection of accommodation in Palma Nova & Magaluf, view our hotels in Palma Nova & Magaluf page.
SuperBreak Customer Rating
- Overall: SuperBreak Overall Rating: 4.0 out of 5 based on 1 review
- Sleep: SuperBreak Sleep Rating: 4.0 out of 5
- Breakfast: SuperBreak Breakfast Rating: 3.0 out of 5
TripAdvisor Traveller Rating
- Overall: based on 882 reviews
- Sleep Quality:
Please don't do what we did and book without reading the reviews.
Stay Date: 11/2016, Hannah H wrote this review.
I stayed here between 5th and 9th November. I'm very unfussy when it comes to hotels, as far as I'm concerned it's somewhere to sleep and that is it really. As other people have mentioned the rooms are very dated. My bed cover had holes in and bearin… See more
I stayed here between 5th and 9th November. I'm very unfussy when it comes to hotels, as far as I'm concerned it's somewhere to sleep and that is it really. As other people have mentioned the rooms are very dated. My bed cover had holes in and bearing in mind the forecast was cold we were given just a thin sheet and an itchy blanket to sleep under. The room had its own air conditioning adjustments and we did use the heating which was very good but exceptionally noisy. There was no way of keeping it on while we slept as it wasn't even drowned out by earplugs. The walls are paper thin; my sister in law and I were sharing a room and our friends were next to each other and we could talk through the walls. We felt like we had to whisper all the time so we didn't disturb anyone else. We also knew immediately if anyone was using the bathroom. The tv screen was basically smaller than the average tablet screen and really high up. Our tv had to be turned on by standing on the *rickety and moveable* beds. If I were an older person or someone with mobility issues I'd have struggled, only to find a handful of channels and a horrible buzzing noise over the top of any programme. The first night we discovered our lights didn't work so our friend went to reception to ask for someone to fix. To their credit, he arrived quickly. However, his solution was that we have to flick all the light switches in a certain order for them to come on. "Something to do with the circuit". Which in all honesty didn't particularly fill us with confidence, as I'm sure it wouldn't with most people. It was like some sort of horrible joke. The furniture was shabby, tiles had been broken and filled in with polyfilla, the "minibar" was an empty cupboard. The shower, whilst hot and clean, did spray everywhere even with the curtain shut. The toilet flush was poor but loud! We also discovered on our last night that our balcony door didn't lock properly either, which considering we were only first floor and two young girls alone, was fairly dangerous. Our other main observation was that the balcony partitions don't give much privacy. You can lean round and look into the bedroom next door, as we found out when our friends stuck their heads round on the regular. The rooms need updating and I've had better rooms in a hostel. The views however, were stunning. On the website, massage is listed as a service. Well unless you mean you want to pay to sit in one of those massage chairs, you're out of luck. Food: I'm not a fussy eater at all but I am T1 diabetic. There wasn't much choice of protein, just a lot of carbs, which I have to count carefully. One meal I ended up with pasta and chips which obviously is not ideal. The food was usually just warm at best which meant I avoided the seafood just in case which is a shame because I love seafood. The veal was very nice but the pork was fatty and the chicken slimy. The duchess potatoes were really good and the Bolognese was nice but lukewarm. Breakfast was the best meal by far; bacon was lovely and the croissants were really good. The coffee machine to the rear of the restaurant wasn't working properly so one morning the queue was so bad we walked to the nearby Costa for our coffee! The all inclusive drinks were not watered down, very strong and good measures. However the cocktails are shocking, though this is usually the case! We didn't spend much time in the bar area, and can't really comment on the entertainment, the bar always had a nice atmosphere, though the demographic was largely an older one. Everything is very dated though, and it's quite dark in places. None of the downstairs toilets have locks so you're likely to get walked in on at some point. The pool was too cold for us to use, so we used the sea which is very, very close. There were plenty of sun loungers and we did get to sunbathe at times, as the weather wasn't predicted to be good, we had no trouble getting a bed. They were actually more comfy than our room beds! The location is spot on, although I'd like to warn anyone thinking of going in November that nothing is open, and you can't do anything like boat trips, excursions, everything is shut. You're right near the strip and you walk up it and it's like a ghost town. There's nothing open for ages and ages. Up the seafront there's a lot more open, you need to walk for about twenty minutes to find a livelier part. The beach is beautiful and there's loads to look at. The sea wasn't even that cold, we bought some snorkeling gear and went snorkeling in a little bay under a bridge and it's well worth doing. We spent A LOT of time out and about to avoid the room. Staff - good and bad. All were polite but the customer service of one or two leaves a lot to be desired. The girl who checked us in (Anne Sophie, maybe? ) (and expected all five of us who checked in together to share a room to all use one shower, while we waited for our room) was very brusque and to be honest we didn't feel very welcome. By and large the staff were friendly enough though, and we asked for bus timetables to get to Palma which they printed for us. We got our wristbands given to us straight away when we checked in but we arrived at around 9.45, and were told we had to wait for lunch rather than have breakfast even though breakfast was still on for 30 minutes. We had to leave our passports which made us a bit uneasy, I've been to a lot of places, as have the other girls. I've had my passport photocopied but usually it's done there and then and given straight back. Meal times are something like this: 7.30-10.15, 13.00-15.15, 19.00-22.00. So we were pretty hungry on the first day. I'm not a complainer, so long as I've got a bed and a shower I'm usually happy. Honestly this was not a good hotel and I certainly wouldn't call it a 3*. It has potential to be good but it needs a lot of updating and I won't be going back. Collapse
Stay Date: 10/2016, Carlefc1 wrote this review.
Hotel was lovely . Our room was one bed short though which wasnt good . The pool area was nice and sunbeds were easy enough to get . The bar only let you have 2 drinks at a time so was a bit rubbish . The food was lovely in the all inclusive . Lovely… See more
Hotel was lovely . Our room was one bed short though which wasnt good . The pool area was nice and sunbeds were easy enough to get . The bar only let you have 2 drinks at a time so was a bit rubbish . The food was lovely in the all inclusive . Lovely stay cant complain Collapse
Get what you pay for...
Stay Date: 10/2016, Civyaf P wrote this review.
Our first room was GRIM! Dirty, mouldy, smelly and a tap that was constantly running. We complained and within 5 minutes we were in a new room that was a vast improvement! Juan the barman was superb! "Entertainment" was dire! The highlight was karao… See more
Our first room was GRIM! Dirty, mouldy, smelly and a tap that was constantly running. We complained and within 5 minutes we were in a new room that was a vast improvement! Juan the barman was superb! "Entertainment" was dire! The highlight was karaoke and the novelty wore off after one song. Food wasn't too bad. Typical all inclusive food. My wife is a vegetarian and I am a fussy eater and there was always something for us. Even if it was pasta the majority of the time. Location was good. Very close to nightlife and incredibly close to the beach. The pool... I don't think it is supposed to be a plunge pool but the temperature suggests otherwise. If you stay here, make sure you visit JJs Sports Lounge right opposite the hotel. A very friendly bar with a great view. Collapse
None existing entertainment !!!
Stay Date: 10/2016, Danguole J wrote this review.
Stayed here with my sister for a week, in general the hotel is nice and clean. However, I wouldn't come back to this hotel or recommend this hotel! First of all the food needs to be improved, although there is variety of choices some of the food is d… See more
Stayed here with my sister for a week, in general the hotel is nice and clean. However, I wouldn't come back to this hotel or recommend this hotel! First of all the food needs to be improved, although there is variety of choices some of the food is disgusting - especially french fries! Staff is rude, always miserable and unfriendly! No manners at all! I don't know what is the problem in this hotel, but staff needs to be more polite and friendly! Every morning , afternoon or evening, they would walk around miserable ruining our moods. Only one person who usually works in the bar, Juan tried to be nice, friendly and polite every time he worked. Entertainment: THE WORST ENTERTAINMENT EVER! This is one of the main reasons i would never come back to this hotel! The ''entertainer'' is rude, does not do anything just walks around the hotel and stays at the beach naked... I was disgusted! She would never say hello, to sum up no manners at all.. During afternoon the only entertainment that takes place is ''bingo'' ! Evening times she would put 0 effort to make people happy or an enjoyable evening! The music she plays is 70s 80s, and she will just sit there and basically do nothing! Also there was no Halloween party! P.s for safety please have stickers or change your window doors (the pool area) it seems like the doors are open but they are closed therefore so many people walk in to it and bang their heads ! Collapse
Great location but not the best hotel.
Stay Date: 03/2016, sue c wrote this review.
This is an average hotel In a fantastic place. On arrival I was checked in by Luis and Said, who both were most helpful at the time and throughout my weeks stay. The weather was very cold and windy for all but one day but I was lovely and warm in m… See more
This is an average hotel In a fantastic place. On arrival I was checked in by Luis and Said, who both were most helpful at the time and throughout my weeks stay. The weather was very cold and windy for all but one day but I was lovely and warm in my room and around the hotel at all times. The rooms are basic but the bed is comfy and the shower worked well, the walls are quite thin ( I could hear next door snoring!!) The view from the balcony was fantastic but the sun did not get to them till late afternoon when it did come out. Food was a good mixture of choices the roasts were lovely and breakfast was brilliant. There was a good choice of drinks and bar men were all good fun, one pretends he is grumpy but gives a short but huge smile when you least expect it. Because it is out of season the entertainment is a DJ playing mainly Spanish music for the Spanish pensioners who all love a good dance, if you asked him to play something he did and all the Spanish tried to join in too just as they encourage you to dance with them. I really don't think this hotel is suitable for children out of season, there didn't seem to be anything for them also not the best for wheelchair users as it is slightly up a bill and a long way round to reception, when you are able bodied there is a very quick way out the front down some steps. Yes I would stay here again for a cheap quick get away but remember there are many more, much better hotels in Palma Nova. Collapse
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