(Playa del Ingles (Gran Canaria))
3 3 Star:
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This centrally situated hotel is famous for its relaxed atmosphere. The hotel has spacious gardens with a large swimming pool, children's pool and Jacuzzi. The hotel bedrooms are spacious and well equipped with television, fridge, safe and balcony/terrace area. The hotel is well known for its new relaxation spa treatments and its sauna and Jacuzzi.
Hotel Facilities & Services
- Lift to all Floors
- Air Conditioned Public Areas
- Mini bar
- Non Smoking Rooms
- Ground Floor Rooms
- Direct Dial Telephone
- Parking at Hotel Free: Yes
- Indoor Pool Free: No
- Heated: Yes
- Free: Yes
- Treatment Rooms
- Jacuzzi Free: Yes
- Sauna Free: No
- Tennis Free: No
- Solarium Free: Yes
- Steam Room Free: No
- Gym Free: Yes
- Name: LAS PALMAS
- Distance: 20 kilometres
- Cots/Cribs Free: No
- Baby Sitting
Bar and Restaurant
- Bar in Hotel
- Restaurant in hotel
- Restaurant (Jacket and Tie required)
- Children's Menu available
- Pets Allowed Free: Yes
- Nearest Airport Name: Las Palmas Distance: 20 kilometres
To view our full selection of accommodation in Playa del Ingles, view our hotels in Playa del Ingles page.
TripAdvisor Traveller Rating
- Overall: based on 1580 reviews
- Sleep Quality:
Excellent once again
Stay Date: 10/2017, lyndy_11 wrote this review.
Just returned from yet another stay at Eugenia Victoria, had an excellent 2 weeks and are booked to return yet again. The staff are brilliant, friendly, cheerful and very hardworking. The rooms are spotless,cleaned every day and towels and linen chan… See more
Just returned from yet another stay at Eugenia Victoria, had an excellent 2 weeks and are booked to return yet again. The staff are brilliant, friendly, cheerful and very hardworking. The rooms are spotless,cleaned every day and towels and linen changed regularly. We were AI and the food choices were excellent, extensive buffet for breakfast, lunch and dinner. Breakfast offers absolutely everything you could wish, bacon is different but tasty, eggs fried to order, scrambled, omlettes and proper sausages. Lunch and dinner offer salads, meat choices of chicken, pork, steak, lamb chops with chips, potatoes or rice, veg., fresh fruit, ice cream, crackers and cheese, hot and cold drinks. There are 3 bars, plenty of comfortable outdoor seating and the pool area is extensive, plenty of sunbeds and umbrellas. The Wellness centre is an added bonus and towels can be got here for a refundable deposit and there is a free bus to the beach. The clientele are international but to be perfectly honest Brits are treated the same as everyone because until you speak we all look the same. Collapse
Holiday 10th - 17th October - Eugenia
Stay Date: 10/2017, jdjmw wrote this review.
We booked a "superior" room and were allocated room 850 (8th Floor), which was the furthest away and a long walk down to corridor to reach the room, the room was nice and big and lots of storage which is a bonus. We did not feel comfortable being so… See more
We booked a "superior" room and were allocated room 850 (8th Floor), which was the furthest away and a long walk down to corridor to reach the room, the room was nice and big and lots of storage which is a bonus. We did not feel comfortable being so high as when looked down, gave a feeling of Vertigo and the balcony rail was not very high and looked a bit rickety, and worried that if children were there could easily climb over the rail!!. There is a hairdryer in the top draw in the living room but biggest thing is no air con, only 2 ceiling fans and usually when the cleaner came in, switched them off so when we returned the room was even hotter Restaurant a nightmare as there are a lot of ignorant people who just push in, food was hit and miss, though plenty of choice, but some strange looking dishes which did not look appetising at all. Lunch time could be served from the pool bars outside also There were some very nice bar staff/waiters but also some very ignorant waiting staff who seemed to not like the Brits - hotel was mainly Dutch, German and French and not many Brits and we always felt like 2nd class citizens. Our first day, we had good attention from waiters but as soon as they realised we were brits, attention seemed to be always lacking and always last to be served. One very rude waiter told me off one night because I ordered the "wrong" coffee" -very upsetting and a shock to be spoken to in that manner and really put me on a "downer " for the rest of the holiday, I did complain to the reception staff but nothing was done, just got a "sorry" The saving grace for the hotel was the Wellness Centre, which we really enjoyed and was in there every day. There were not many toilets either for the amount of people in the hotel as I did not want to go up to the 8th floor each time I needed the toilet. There is a ladies in the lobby with 2 toilets in it and was shocked at state of them, very old tatty wobbly seats etc., not a good advert for the hotel lobby, and there was a block of toilet in the main pool area which had 4 toilets for the ladies They had entertainment each night inside and outside and the obligatory childrens hour every night and must admit if I hear the "birdie song" any more will be too soon for me We managed to get a sunbed on the changeover days and was nice to chill out and read, entertainment round the pool was quite good and people seemed to enjoy the fun and was amusing to watch The wifi was also free Collapse
Stay Date: 10/2017, Sarah A wrote this review.
Was a bit apprehensive after reading previous reviews but I need not have worried. Eugenia Victoria was simply fabulous, food was great and lots of choice, all inclusive usually means same food every night but it was not the case here. The majority o… See more
Was a bit apprehensive after reading previous reviews but I need not have worried. Eugenia Victoria was simply fabulous, food was great and lots of choice, all inclusive usually means same food every night but it was not the case here. The majority of the hotel staff were lovely especially Janette and Kathy at the pool bar, they looked after us very well. Cleanliness was great and the housekeeping staff were very friendly. Wellness centre is well worth a visit and always cured our hangovers. Only downside was the evening entertainment same tired old songs every single night. We made our own entertainment most of the time with the help of a large inflatable pink flamingo, and we seemed to entertain the other guests. Would most certainly go back here. Collapse
Stay Date: 09/2017, nige063 wrote this review.
The hotel was clean some of the staff were freindly the biggest thing was there is no air conditioning in the hotel in the rooms you had two ceiling fans the food was ok a bit to much of the same thing the hot stone steak was lovely the beer was crap… See more
The hotel was clean some of the staff were freindly the biggest thing was there is no air conditioning in the hotel in the rooms you had two ceiling fans the food was ok a bit to much of the same thing the hot stone steak was lovely the beer was crap the sprits my opinion were watered down the outside entertainment was same songs every night with different singers and it was to warm to sit inside to watch the entertainment other than that we enjoyed our stay but won't be going back to this hotel Collapse
Rude staff (not reception staff)
Stay Date: 08/2017, Sarah M wrote this review.
Staff working in the inside and outside bars were rude and cheeky if they didn’t understand you, large variety of food but tasted horrible (especially breakfast section) wasn’t even edible! the cocktails also tasted horrible, asked for a daiquiri and… See more
Staff working in the inside and outside bars were rude and cheeky if they didn’t understand you, large variety of food but tasted horrible (especially breakfast section) wasn’t even edible! the cocktails also tasted horrible, asked for a daiquiri and got random juice poured into vodka with a spoon of sugar in it.... very loud hotel at night, outside entertainment on till late and repetitive same songs every night (torture), absolute mission to get a sun lounger aswell. They’ve took in a homeless blind cat and it sits next to the bar on the chairs, only positive side to this hotel, will not return. Collapse
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