(Playa del Ingles (Gran Canaria))
3 3 Star:
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This centrally situated hotel is famous for its relaxed atmosphere. The hotel has spacious gardens with a large swimming pool, children's pool and Jacuzzi. The hotel bedrooms are spacious and well equipped with television, fridge, safe and balcony/terrace area. The hotel is well known for its new relaxation spa treatments and its sauna and Jacuzzi.
Hotel Facilities & Services
- Lift to all Floors
- Air Conditioned Public Areas
- Mini bar
- Non Smoking Rooms
- Ground Floor Rooms
- Direct Dial Telephone
- Parking at Hotel Free: Yes
- Indoor Pool Free: No
- Heated: Yes
- Free: Yes
- Treatment Rooms
- Jacuzzi Free: Yes
- Sauna Free: No
- Tennis Free: No
- Solarium Free: Yes
- Steam Room Free: No
- Gym Free: Yes
- Name: LAS PALMAS
- Distance: 20 kilometres
- Cots/Cribs Free: No
- Baby Sitting
Bar and Restaurant
- Bar in Hotel
- Restaurant in hotel
- Restaurant (Jacket and Tie required)
- Children's Menu available
- Pets Allowed Free: Yes
- Nearest Airport Name: Las Palmas Distance: 20 kilometres
To view our full selection of accommodation in Playa del Ingles, view our hotels in Playa del Ingles page.
TripAdvisor Traveller Rating
- Overall: based on 1521 reviews
- Sleep Quality:
A mixed bag
Stay Date: 08/2017, Scottiedog80 wrote this review.
Spa facilities are great, majority of staff are great. Rooms are nice, pool and other facilities are good. Kids club is for children 6 and under, definitely not for a 10 year old. Food is mainly catered towards German tastes. If you dare to make a co… See more
Spa facilities are great, majority of staff are great. Rooms are nice, pool and other facilities are good. Kids club is for children 6 and under, definitely not for a 10 year old. Food is mainly catered towards German tastes. If you dare to make a complaint you are ignored by certain members of staff and told not to do things that others can do, and treated like second class citizens. To be honest the lack of customer service when making a complaint about the volume of music when our 10 year old was trying to sleep by a certain member of staff and the treatment after spoilt the holiday for us. Collapse
Great hotel and spa
Stay Date: 08/2017, Sue F wrote this review.
Stay here from the 7th august till 14th august, paid extra to have room on top floor well worth it, room very spacious and clean, food very good, desserts a let down though, well what can i say about the spa ,it was unreal and free to all inclusive p… See more
Stay here from the 7th august till 14th august, paid extra to have room on top floor well worth it, room very spacious and clean, food very good, desserts a let down though, well what can i say about the spa ,it was unreal and free to all inclusive people we spent more time down there than by the pool. The only real let down of this hotel is the people queuing for sunbeds at 6.30 in the morning, so very sad!! Collapse
not the best
Stay Date: 08/2017, 847daz wrote this review.
hotel is ok but slightly dated in areas food is ok but not much variety on evening meal and choice of deserts is almost non existing. No aircon in room apart from ceiling fan although you can hire an additional fan. I payed for double superior room w… See more
hotel is ok but slightly dated in areas food is ok but not much variety on evening meal and choice of deserts is almost non existing. No aircon in room apart from ceiling fan although you can hire an additional fan. I payed for double superior room which states are located on 6 7 and 8 floor although on my last day was moved to third floor so i could keep on a room as check out was at 12 and there was no difference in room apart from an extra bed which looked hand made. Sunbed run was a bit of a nightmare as you had to be up early as doors opened at 6.45 sometimes earlier and would fill up fast although later on in day lifeguard would take towels away if you were away from beds more than 30 min which was good. Entertainment was not great different shows inside everynight but were not that great and outside was same two people singing every night. Would not stay here againg although i did make most of it and met some great people so that made my stay better. Collapse
Loved this place
Stay Date: 07/2017, a customer wrote this review.
This hotel is amazing cant fault it. The staff are great especially isabel and iris my son loved these 2 they made his holiday special. Everyone is friendly and welcoming. There is lots of different options for food. The pool bar was great even thoug… See more
This hotel is amazing cant fault it. The staff are great especially isabel and iris my son loved these 2 they made his holiday special. Everyone is friendly and welcoming. There is lots of different options for food. The pool bar was great even though it was really busy the staff were still smiling and singing. The spa is a great bonus even a bus to and from the beach. This is a hotel we would definitely be returning to. Collapse
Honest Review Aug 2017 - 10 Night Stay
Stay Date: 07/2017, Stardustinc wrote this review.
As a family of four we stayed at this hotel from the 31st of July to the 10th of August. My wife & I are 40 & kids are 16 & 13. From our experience & opinions straight to the good points & then onto the poor. Hopefully the below honest & balanced rev… See more
As a family of four we stayed at this hotel from the 31st of July to the 10th of August. My wife & I are 40 & kids are 16 & 13. From our experience & opinions straight to the good points & then onto the poor. Hopefully the below honest & balanced review will provide some usefully information about this hotel & Playa. Good: - Roof top terrace & wellness center are fantastic & feels like 5 star facilities - Even though we didn't use the gym, squash / basket ball courts etc, they looked to be of a good standard also. - Rooms, hotel & pool areas are spacious & clean with regular changes of bedding & towels, etc. - Walking distance to the beach, Yumbo & shopping center's are Ok, all within 10 to 20 minutes - Reception & bar staff are all very friendly - Food for breakfast & evening meals were Ok, but as expected a little repetitive - We were not all inclusive, however the lunch time meals, such as the half chicken & steak on a stone looked & smelt awesome, which seemed to be reasonably priced - WiFi coverage was also good within most locations around the hotel - Whereas some areas of the hotel needed some TLC it was clear that improvements to the hotel were ongoing which was nice to see & didn't interfere with our holiday - Drinks at the pool bars seemed to be reasonably priced & at certain times we had table service - Pools and surrounding areas were of a good size & spacious, however as expected most beds are toweled up until mid afternoon! So this was how we planned our lazier days if we wanted to sit around the pool, wait until mid afternoon when the beds start to clear. Poor: - Number one on the list has to be the lack of greeter in the restaurant for breakfast & dinner. This resulted in people without tables, tables without chairs & on occasions guests asking other guests for chairs & cleaning up used tables including table cloths etc. This is the first time we've stopped at a 3 star hotel without a greeter & was really noticeable with regards meal times & service. - A hotel of this size should have Aircon in the rooms, however the fans made it bearable at the average temperatures of around 30 degs - Evening entertainment is poor unless you like the same 80s / 90s duo singing act, however the entertainers were good at what they did, if that's what you like - Waitresses in the main restaurant & chamber maids could of smiled a little more & had more time for simply pleasantries. From our experience this all adds to the atmosphere & if you would consider returning to the hotel. We would always be polite & smile with only the same few staff returning the pleasantries. More organization in the main restaurant may of resulted in waitresses being able to spend time interacting more with the guests instead of obviously rushing & taking plates in some instances before you'd finished. In summary: I thought the hotel overall was good & we enjoyed our holiday, however some simple improvements would of made it one to remember. Would we return to this hotel - If the beach front was modernized a little & the poor points above were improved at the hotel I would only then consider returning to Playa & this hotel. Must go places: - El Rancho steak house - great food & service with a real themed atmosphere. With a family of four & not pushing the boat out, it still was a little pricey at over 100 euros, but guess all of the similar restaurants would be priced the same. - Puerto de Mogan - known as little Venice was beautiful. Try to go on a Friday which is Market day, however is very busy. We went non-market day to see it again & was even more stunning. - Mono Shisha Bar - Great atmosphere at night, relaxing & reasonably priced if that's what you like. - Sarah Bar - In our opinion, the nicest beach bar that we found in Playa. Just set back off the beach with its own pool & looked like the type of place you'd be relaxing at when in Playa. Dip in the pool & then have a pizza & beer for lunch. Staff were friendly. The happy hour is always on, but like most places you're really buying two drinks which was Ok for barcardi breezers etc, however I'd recommend for beer to just a buy a pint as the 2 for 1 are small. Thanks for reading! Collapse
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