(Playa del Ingles (Gran Canaria))
3 3 Star:
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This centrally situated hotel is famous for its relaxed atmosphere. The hotel has spacious gardens with a large swimming pool, children's pool and Jacuzzi. The hotel bedrooms are spacious and well equipped with television, fridge, safe and balcony/terrace area. The hotel is well known for its new relaxation spa treatments and its sauna and Jacuzzi.
Hotel Facilities & Services
- Lift to all Floors
- Air Conditioned Public Areas
- Mini bar
- Non Smoking Rooms
- Ground Floor Rooms
- Direct Dial Telephone
- Parking at Hotel Free: Yes
- Indoor Pool Free: No
- Heated: Yes
- Free: Yes
- Treatment Rooms
- Jacuzzi Free: Yes
- Tennis Free: No
- Sauna Free: No
- Solarium Free: Yes
- Steam Room Free: No
- Gym Free: Yes
- Name: LAS PALMAS
- Distance: 20 kilometres
- Cots/Cribs Free: No
- Baby Sitting
Bar and Restaurant
- Bar in Hotel
- Restaurant in hotel
- Restaurant (Jacket and Tie required)
- Children's Menu available
- Pets Allowed Free: Yes
- Nearest Airport Name: Las Palmas Distance: 20 kilometres
To view our full selection of accommodation in Playa del Ingles, view our hotels in Playa del Ingles page.
TripAdvisor Traveller Rating
- Overall: based on 1416 reviews
- Sleep Quality:
Stay Date: 04/2017, DJ M wrote this review.
Stayed as a family of four for 7 nights. Room was good open plan with separate sleeping areas. Had a couple of issues with house keeping in bathroom, reception staff handled it and sorted it. Couldn't fault the food in the buffet and the terrace din… See more
Stayed as a family of four for 7 nights. Room was good open plan with separate sleeping areas. Had a couple of issues with house keeping in bathroom, reception staff handled it and sorted it. Couldn't fault the food in the buffet and the terrace dining area for lunch was great. Pools very clean and no panic to reserve a sun lounger providing you are down before 10.30AM. The well being center is fantastic! Jacuzzi, sauna, dead sea etc. Free wifi with good connection in all areas of hotel. The staff work really hard and never stop and are very polite apart from the outside terrace bar where i found them a little rude when serving and on one occasion three of them taking the mickey out of a guest in spanish!! ( i understand little Spanish). I would definitely return to this hotel in future. Collapse
You get what it says on the tin: 3 star
Stay Date: 04/2017, Old_Michael wrote this review.
The Eugenia Victoria (part of the Bull group of Hotels) is a large and successful hotel, many of whose guests have been visiting for years. It is exactly what it says it is: a mid-range, three-star hotel. I have been a guest at the hotel on a number… See more
The Eugenia Victoria (part of the Bull group of Hotels) is a large and successful hotel, many of whose guests have been visiting for years. It is exactly what it says it is: a mid-range, three-star hotel. I have been a guest at the hotel on a number of occasions over the past three winters, and would happily recommend it to anyone looking for such a hotel in Playa del Ingles. But I wonder if it could be better. However, if one asked most of the present guests if they would be willing to pay more to stay at the Eugenia Victoria if it were a 4-star hotel, I suspect they would decline. After all, of its kind it is very good indeed. The plus points definitely out-weigh any weaknesses. The majority of its guests (at least in the months between November and April) come from northern Europe (predominantly from Germany) and they come on all-inclusive package deals, which they describe as reasonably priced. So, why would anyone want to change that? The cost of transforming the Eugenia Victoria into a 4-star hotel would be considerable; the bulk of that investment would be for air conditioning all of its rooms. And probably refurbished bathrooms. But the basics of a 4-star hotel are already there: a fine building with attractive public rooms, especially attractive grounds and good ‘wellness’ facilities. The main pool is large and attractive, and there is space enough for loungers for every guest. There is already a modern gym, and an attractive rooftop solarium. The quality and variety of the food in the hotel’s spacious dining room is pretty good (not perfect, not luxurious, but imaginative and most of the time tasty and well-balanced). Most important of all, the staff is well-trained, friendly and genuinely helpful. The vast majority of the hotel’s rooms are large, and come with a reasonably-sized bathroom and a substantial balcony. They are generous enough to be at a 4-star hotel. The management must have considered the possibility of raising the hotel from 3 to 4 stars, but probably rejected it as speculative. After all, ‘if it ain’t broke, don’t fix it’. And as a business proposition, the hotel - as it is at present - is probably profitable. To turn it into a classier hotel might lose more existing customers than it attracts new customers who would be willing to pay 15-25% more to stay there. So, much as I think the hotel could be a much better establishment, my hope is that the management considers how to improve the hotel while maintaining it as a high quality 3-star. A few aspects of the hotel’s present operation smacks of economising and let the hotel down. The most obvious is the little things in the rooms: the towels are small and thin, rather than generous and absorbent. And the hotel provides no product for customers to wash themselves except a thin bit of soap that is too small to be called a ‘bar’ of soap! No shampoo, no washing product, no face cloth, and a tiny square of fabric that has to do duty as a bath mat. In all, it leaves the impression of penny-pinching, and is pretty poor. The other niggle I have is the evening entertainment. Not to put too fine a point on it, the main entertainment – which, because it is amplified and outdoors, cannot be ignored by anyone in the hotel’s rooms – is a monotonous diet of country and western songs, delivered by a range of undistinguished performers, night after repetitious night. I think I have heard renditions of ‘West Virginia’, ‘the old cotton fields back home’ and ‘Sweet Caroline’ every night of my stay. The singing ranges from adequate to downright awful. Many of the singers don’t quite hit the right note because they probably don’t understand the English that they are mouthing. There are occasional songs that aren’t ‘country and western’, but can the odd Abba song really make for an interesting evening? Or, can the occasional Bob Marley or Elvis hit really disrupt the monotony of the tired old country and western repertoire? Maybe the hotel management can’t find entertainers who can do anything else in Playa del Ingles, or maybe they don’t even try. Maybe it’s a generous ploy by the hotel management to drive its guests out of the hotel to sample the pleasures of evening entertainment elsewhere in the town. Who’s to say? But I would be happy to die and go to heaven (or hell) if I never heard ‘West Virginia’ again for the rest of my days. To sum up, the Eugenia Victoria is a good hotel that could be improved, made more comfortable and more entertaining by spending a few Euros more per guest, maybe raising the tariff by a few Euros per day. But it would be well worth it. Collapse
Stay Date: 04/2017, 289friedal wrote this review.
Staff appear to dislike the english. The hotel was far away from the beach and amenities with little going on at the hotel. The hotel is fairly rated as 3 star . It could do with being upgraded as it looks fairly dated.
Staff appear to dislike the english. The hotel was far away from the beach and amenities with little going on at the hotel. The hotel is fairly rated as 3 star . It could do with being upgraded as it looks fairly dated. Collapse
great 3 day break
Stay Date: 04/2017, tinkerbellBirmingham wrote this review.
we have just got back from a 3 day break at this hotel, must say was worth every penny. easy check in and given wifi code related to your room and name. we went all inc, food was always lovely always something to eat even for fussy eaters. drinks wer… See more
we have just got back from a 3 day break at this hotel, must say was worth every penny. easy check in and given wifi code related to your room and name. we went all inc, food was always lovely always something to eat even for fussy eaters. drinks were all good available from 10am to 2400hrs. there was entertainment must admit not for us but others seemed to be enjoying it, every evening man and women duet singing and playing older typee tunes i.e. waltz quick step etc, other room had kids entertainment and a little showtime we saw comedy night and a fashion show. rooms were lovely and cleaned every day, good shower cubicle,towels changed every day, ceiling fan to keep cool. if you are all inclusive you are given free admission to the lovely spa and full use of facilities. we walked down to the yumbo centre about 10 mins walk towards beach it was rather quiet but could of been time of year but still found good bar sparkles was a laugh. we walked along beach towards maspalomas lovely walk in the sun but beware of the nudists. would definately return here Collapse
Stay Date: 03/2017, Joy1503 wrote this review.
Fantastic hotel! Room was fab, food was amazing and the staff were soooo nice!! The spa is gorgeous and relaxing....i recommend the ceasers bath..it was €30 for 30mins but that includes a drink!! I had the best time and defos will be back!! X
Fantastic hotel! Room was fab, food was amazing and the staff were soooo nice!! The spa is gorgeous and relaxing....i recommend the ceasers bath..it was €30 for 30mins but that includes a drink!! I had the best time and defos will be back!! X Collapse
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