(Playa del Ingles (Gran Canaria))
3 3 Star:
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This centrally situated hotel is famous for its relaxed atmosphere. The hotel has spacious gardens with a large swimming pool, children's pool and Jacuzzi. The hotel bedrooms are spacious and well equipped with television, fridge, safe and balcony/terrace area. The hotel is well known for its new relaxation spa treatments and its sauna and Jacuzzi.
Hotel Facilities & Services
- Lift to all Floors
- Air Conditioned Public Areas
- Mini bar
- Non Smoking Rooms
- Ground Floor Rooms
- Direct Dial Telephone
- Parking at Hotel Free: Yes
- Indoor Pool Free: No
- Heated: Yes
- Free: Yes
- Treatment Rooms
- Jacuzzi Free: Yes
- Tennis Free: No
- Sauna Free: No
- Solarium Free: Yes
- Steam Room Free: No
- Gym Free: Yes
- Name: LAS PALMAS
- Distance: 20 kilometres
- Cots/Cribs Free: No
- Baby Sitting
Bar and Restaurant
- Bar in Hotel
- Restaurant in hotel
- Restaurant (Jacket and Tie required)
- Children's Menu available
- Pets Allowed Free: Yes
- Nearest Airport Name: Las Palmas Distance: 20 kilometres
To view our full selection of accommodation in Playa del Ingles, view our hotels in Playa del Ingles page.
TripAdvisor Traveller Rating
- Overall: based on 1457 reviews
- Sleep Quality:
Stay Date: 06/2017, ebonyjade1994 wrote this review.
We stayed in this hotel last week 19/06/2017-26/06/2017 1st floor in a Balcony Double Room All Inclusive - The Room - It was Beautiful. The rooms are spacious very modern and they have more than enough storage space! The room has two fans that can … See more
We stayed in this hotel last week 19/06/2017-26/06/2017 1st floor in a Balcony Double Room All Inclusive - The Room - It was Beautiful. The rooms are spacious very modern and they have more than enough storage space! The room has two fans that can be left on all day and night even when your not in the room, one in the bedroom and one in the lounge area. Some Guests were complaining as it was not air condoned but we found the fans were perfect and kept the room cool enough! We paid 25 Euros for the safe in the room 10 of this a deposit which we received back at the end of our holiday. Definitely would recommend doing this - No worrying about anything going missing! The Hotel - Well the pictures do not do this hotel justice, yes its a little dated in some areas, BUT its beautifully clean! (I have never been to a hotel were you constantly see the cleaners outside and in!) Food & Drinks - The food was Good, sometimes a little repetitive but we both found something we liked breakfast lunch and dinner! Table service on the terrace at lunchtime was amazing! once we found out we could do this you couldn't get us away! The alcoholic drinks are not for the faint hearted - We are a young couple and we go out a lot for social drinks. But these drinks were something else, the alcohol content was allot, it didn't take allot to get us drunk put it that way! The Pool - the area is nice and there are more than enough sunbeds, Some mornings we took our towels down and put them on the sunbeds I never felt like we couldn't leave our belongings and them not be safe - obviously this all depends on who's staying in the hotel! The SPA - well this was defiantly the best part of the hotel! we went in this everyday! you cant help yourself. its so beautiful and relaxing, I cant actually put into words how beautiful it is! we didn't have the treatments but they were all very reasonably priced! I only have a few things I can say that needed improvement and these are only small things. (please don't be put off) Sometimes the staff can be a little impatient when you have finished dinner they are extremely quick to clear the table and although this isn't a huge deal to me sometimes it can make you feel like your being rushed. Also being a young couple didn't pay in our favour - the staff seemed to avoid us and other young couples at all cost we were last to be served at the bar and table service no matter how long we'd been waiting. I put this down to tips - The older generation were tipping very well and it was almost like they thought by serving us first we would not do the same. However once we realised that 'tipping' was what was happening just a small amount made all the difference!! The only other thing I will add and this is not at all the hotels fault! There are lots of German People staying in this hotel. They are extremely rude and abrupt. I took this with a pitch of salt but I can imagine this can cause a few problems with some guests! We would most defiantly stay in this hotel again it was beautiful and 10 times better than first expected! Collapse
Stay in June 2017
Stay Date: 06/2017, Derrick B wrote this review.
My wife and I have just returned from a two week stay on half board in a superior room. A below expectations for a Three Star Hote. No air conditioning in rooms or communal areas, said ncomfotrtabl beds with noisy fan in bedroom. Hotel staff at times… See more
My wife and I have just returned from a two week stay on half board in a superior room. A below expectations for a Three Star Hote. No air conditioning in rooms or communal areas, said ncomfotrtabl beds with noisy fan in bedroom. Hotel staff at times less than helpful with poor command of English especiallyevening reception staff. No portarage service. Restaurant badly organised and buffet servers mostly not refreshed. Food choice limited and below standards experienced elsewhere. Not a hotel I would chose to return to at any price. I am sorry for bein so critical but it is possibly my worst hotel experience over 25 years of visiting the Caanary islands, but in fairness my first Three Star Hotel. I normally chose 4 and 5 star. Again in fairness it probably reflected he pricevI paid to Jet 2 for this holiday. On a positive note Jet 2 service and flights were great. Collapse
Could not Recommend!
Stay Date: 06/2017, DENNYBNorthEast wrote this review.
This is certainly not a 4 star hotel as depicted by Jet 2 Holidays, The rooms in fairness were well appointed however the food was well below expectation in both choice and quality. The waitresses spent more time chatting than clearing tables ( did o… See more
This is certainly not a 4 star hotel as depicted by Jet 2 Holidays, The rooms in fairness were well appointed however the food was well below expectation in both choice and quality. The waitresses spent more time chatting than clearing tables ( did our own on several occasions) Entertainment was very poor and involved a duet singing the same songs every evening and the Animation Team need to look at their job descriptions as they are not fulfilling their roles. There is a Wellness Centre which offers a good selection of various pools etc., However if you want a fun loving, exciting holiday with good food and entertainment that does not put you to sleep give this hotel a miss. Collapse
Great time had would def go back!
Stay Date: 06/2017, BrianLynn2010 wrote this review.
Just back from a great holiday with my wife and two kids (3+4). We really enjoyed our time here especially the pools. Both pools were nice and warm which was a plus as last holiday in Majorca they were freezing and it put the kids and wife off going… See more
Just back from a great holiday with my wife and two kids (3+4). We really enjoyed our time here especially the pools. Both pools were nice and warm which was a plus as last holiday in Majorca they were freezing and it put the kids and wife off going in to much. Anyway they were warm and we could always find sunbeds beside them. I was putting towels down to make sure but there were always plenty sunbeds available all day. Pool bar had fast food style snacks. We took diluted juice to add to water for the kids instead of the fizzy stuff. Didn't use the kids club but it was available. Bar staff was ok but could do with a few more serving. Food was ok, could always find something just not the greatest if you are fussy. There is a free bus to playa del ingles and masapalomas beach from hotel. Taxis are cheap, we took one to palmitos park and was only 14euro. Room was large and spacious with a great view. (802). Top floor first off the lift and got the sun all day till it went down. There was a kids disco for a half hour at 8 then wait till night entertainment which was every night and varied. We would stay again if going to Gran Canaria! Collapse
Not for young couples
Stay Date: 02/2017, Lisa C wrote this review.
I booked this for a winter break to get some sunshine. I booked through Jet2 as it was advertised as a 4 star. This is not the case it is only a 3 i would say. It is a nice hotel very basic but clean and the beds were changed daily. The food was ok.… See more
I booked this for a winter break to get some sunshine. I booked through Jet2 as it was advertised as a 4 star. This is not the case it is only a 3 i would say. It is a nice hotel very basic but clean and the beds were changed daily. The food was ok. We ended up eating out after a few days as the food was the same every night.The WiFi is pretty poor as well. Personally as a young couple i would not recommend to other young couples as i feel its more suitable for the 50+ age range. We stayed for 1 week and i never saw any other young couples. The wellness centre is lovely, very relaxing but watch out if taking young kids as there was a lot of old nudes floating about in the pools and in the saunas! All in all its an ok hotel and we enjoyed our week but if we were returning to the area i probably would not book here again mainly because the amount of rude guests was unreal especially the germans, several times they pushed me out the way at the buffet and would jump the queues in front of you. I even saw them pushing kids out the way this is obviously not the hotels fault but it did annoy me a bit. Collapse
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