Element New York Times Square West
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The 4* Element New York Times Square West is situated in the heart of Manhattan with many of the cities attractions within walking distance such as Madison Square Gardens, Bryant Park and bustling Broadway theatre district. The Museum of Modern Art, Central Park Zoo and an abundance of dining options are all close by.
The spacious guest rooms at the Element New York Times Square West come complete with signature Westin Heavenly® beds, 32” LCS TVs, fully-equipped kitchens, an oversized spa shower and workspace.
The hotel's complimentary state-of-the-art fitness centre and healthy food options all help to keep you at your best whilst on your short break. Bright and open multi-purpose public spaces are inspiring settings for work, play, socializing, and unwinding.
Hotel Facilities & Services
- Total Rooms Number: 411
- 24 hour front desk
- Lift to all Floors
- Tea and Coffee Making Facilities
- Internet Access
- In Room Safe
- Non Smoking Rooms
- Direct Dial Telephone
- Iron/Ironing Board
- Cable/Satellite TV channels
- Parking at Hotel Cost: $60.00 Per 24 Hours
- Gym Free: No
- Name: John F. Kennedy International Airport
- Distance: 25.6 kilometres
- Cots/Cribs Free: No
- Interconnecting Rooms
Bar and Restaurant
- Bar in Hotel
- Nearest Airport Name: John F. Kennedy International Airport Distance: 25.6 kilometres
To view our full selection of accommodation in New York, view our hotels in New York page.
TripAdvisor Traveller Rating
- Overall: based on 3895 reviews
- Sleep Quality:
Just a disaster from the start
Stay Date: 04/2017, cornmeadow wrote this review.
So I was very lucky to have this room booked on points. As such when we arrived my friend and I decided to pay for an upgrade which was $50 per night. The staff at the desk were lovely and very helpful at this time, I guess because they are gettin… See more
So I was very lucky to have this room booked on points. As such when we arrived my friend and I decided to pay for an upgrade which was $50 per night. The staff at the desk were lovely and very helpful at this time, I guess because they are getting money from you?? We arrived into out new room and I went to turn on the bathroom light only to be electrocuted but the switch. Thankfully it was unable to take hold (I was told due to it being a pulsing circuit) but it left me with pain and reduced power in my hand and forearm and a very sore shoulder where I had pulled away sharply. At the time we called down and waited about 10 minutes for someone to come up. I had also tried to go down in the lift but they for some reason just kept missing my floor and I had to wait ages, so I went back to my room as someone arrived. Between myself and the hotel security we decided to have me checked out by the paramedics to ensure nothing internal occurred. Thankfully they gave me the ok and said my symptoms in my arm should disappear over a few days. Thankfully the symptoms have subsided but I spent my only 3 days in NYC not being able to take proper photos (couldn't hold my arm up) or hold a bottle of water properly etc. After the day it happened not one member of the hotel contacted me to see if I was ok. On top of this I found the bathroom to be rather dirty and breakfast - Well I wouldn't bother, not much on offer and its shipped in not fresh and its Carnage down there. When we went to check out they offered us one nights upgrade free..... I mean I don't want to sound ungrateful but seriously? $50? I wouldn't be recommending this place anytime soon. That said, if you want somewhere really close to Times Square, it is close, but its shabby, clearly in need of some electrical works and not cheap either if you've not got points. Collapse
Stay Date: 04/2017, Leslie J wrote this review.
This hotel is very no frills, but fulfilled the need for my boyfriend and I to have a place to stay at over the weekend. NYC does have its limitations with space, so for a hotel in an old looking building, I think this hotel does the best with what t… See more
This hotel is very no frills, but fulfilled the need for my boyfriend and I to have a place to stay at over the weekend. NYC does have its limitations with space, so for a hotel in an old looking building, I think this hotel does the best with what they have. I quickly realized this when our suite was only 522 sq ft with strategically placed furniture to maximize use of space. If you're upgraded to a suite as we were, don't expect it to be much of an upgrade. The living area occupies one tiny corner with a corner couch not even long enough to lie down on. Don't expect great views either (we faced a run down abandoned building). That's NYC hotel life for ya. Cons: This isn't the kind of hotel that's going to have a bathrobe and slippers in the closet or a stocked mini fridge. In fact, we didn't even get bottled water. According to the hotel pamphlet, the tap water is filtered for you to drink. I prefer bottled water at hotels because I'm skeptical about the cleanliness of the glasses, so we had to go to Walgreen's to buy a pack. Overall, the decor is a little shabby. Our entryway light wouldn't turn on. The maid service was lacking. They empty your trash and change the sheets and towels, but they won't tidy up the place like most hotels will. All these things definitely weren't the end of the world, but also didn't meet my expectations. Pros: The service was good. The breakfast buffet is decent. I liked the full size fridge for us to store leftovers. We didn't need the kitchenette, but it seemed nice. The water got warm quickly for showers. Location is great and within walking distance to many places. Didn't love it. Didn't hate it. Would stay here again. It's no luxury hotel, but it's good enough for sleeping and showering. Collapse
Are they kidding?
Stay Date: 04/2017, JacksonHoleSkiier wrote this review.
I am a Starwood member so I try to stay in their hotels as much as possible. I could not believe this place. The elevators are a disaster. The hotel has 39 floors and the wait to get either up or down is eternal. Additionally, there is no guarantee w… See more
I am a Starwood member so I try to stay in their hotels as much as possible. I could not believe this place. The elevators are a disaster. The hotel has 39 floors and the wait to get either up or down is eternal. Additionally, there is no guarantee when you are trying to go down, that the elevator will actually stop at your floor. One person I met in the lobby ended up walking down from the 17th floor! The place is shabby and desperately in need of updating, and it is hardly cheap. All the rooms have kitchens so there are lots of families and I guess, extended stay visitors. They serve a free breakfast buffet in the morning, but I wasn't interested. The only good thing is that the location is perfect if you need to be near penn station and the staff was exceedingly nice. I wish it was decent as the location was perfect for me. Collapse
Good central hotel
Stay Date: 04/2017, JudithGC wrote this review.
I quite liked this hotel, mostly for its location. There are lots of restaurants & delis nearby, an Irish pub next door. The rooms have a medium sized fridge, microwave, sink & dishwasher. Breakfast is very average. The only compliant I have is the s… See more
I quite liked this hotel, mostly for its location. There are lots of restaurants & delis nearby, an Irish pub next door. The rooms have a medium sized fridge, microwave, sink & dishwasher. Breakfast is very average. The only compliant I have is the situation regarding the lifts. There are 3 but only 2 in use most of the time & they're small & always full. I had to go back up to the room from the foyer to get my reading glasses & my husband had to wait 20 minutes for me due to the lifts! However, I would probably stay there again. The staff were extremely helpful and polite. Collapse
A little shabby, but great bath and kitchenette!!!
Stay Date: 04/2017, Monica P wrote this review.
I took the advice of other travelers and requested a travel Im in a lower floor. It worked out perfectly!!! The hotel is the right price and not a bad location (not the best, but not awful...I prefer not to stay near Times Square), and it's clean eno… See more
I took the advice of other travelers and requested a travel Im in a lower floor. It worked out perfectly!!! The hotel is the right price and not a bad location (not the best, but not awful...I prefer not to stay near Times Square), and it's clean enough, but some of the rooms are just shabby. We had an entire group staying there, and some rooms were better than others, but they all need an update. Now, I will say, the kitchenette is AWESOME!!!! I mean really handy and very well outfitted! So if you're stay my a few days and want to make use of the kitchenette, you can overlook the shabby lampshades. I was on the 6th floor and it was even quiet at night, which surprised me, and I've traveled to NYC a LOT. Collapse
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