Element New York Times Square West
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The 4* Element New York Times Square West is situated in the heart of Manhattan with many of the cities attractions within walking distance such as Madison Square Gardens, Bryant Park and bustling Broadway theatre district. The Museum of Modern Art, Central Park Zoo and an abundance of dining options are all close by.
The spacious guest rooms at the Element New York Times Square West come complete with signature Westin Heavenly® beds, 32” LCS TVs, fully-equipped kitchens, an oversized spa shower and workspace.
The hotel's complimentary state-of-the-art fitness centre and healthy food options all help to keep you at your best whilst on your short break. Bright and open multi-purpose public spaces are inspiring settings for work, play, socializing, and unwinding.
Hotel Facilities & Services
- Total Rooms Number: 411
- 24 hour front desk
- Lift to all Floors
- Tea and Coffee Making Facilities
- Internet Access
- In Room Safe
- Non Smoking Rooms
- Direct Dial Telephone
- Iron/Ironing Board
- Cable/Satellite TV channels
- Parking at Hotel Cost: $60.00 Per 24 Hours
- Gym Free: No
- Name: John F. Kennedy International Airport
- Distance: 25.6 kilometres
- Cots/Cribs Free: No
- Interconnecting Rooms
Bar and Restaurant
- Bar in Hotel
- Nearest Airport Name: John F. Kennedy International Airport Distance: 25.6 kilometres
To view our full selection of accommodation in New York, view our hotels in New York page.
TripAdvisor Traveller Rating
- Overall: based on 3758 reviews
- Sleep Quality:
Second visit in 6 years: still less than 100% satisfied
Stay Date: 01/2017, Alex G wrote this review.
My second stay here. First time was when the property was brand new: at the beginning of 2011, 6 years ago. Things changed to the better, but marginally. Now I would give it 3.5 out of 5, rather then 2.5 first time around. I was lured there by a… See more
My second stay here. First time was when the property was brand new: at the beginning of 2011, 6 years ago. Things changed to the better, but marginally. Now I would give it 3.5 out of 5, rather then 2.5 first time around. I was lured there by a low rate for 1 night, while on business trip. Outside cost factor, there is also location consideration: short walk to Penn Station. It was good for me to walk there and catch train to EWR airport today. Service was pleasant. Rooms are adequate, more like long term efficiency apartments. Being an SPG Gold Member, it is important to understand the difference between Element and other SPG brands. This is green, basic, efficient concept. All in all, fine for 1 night. Noted some negatives: elevators are still slow, and it takes a long time to get one during peak hours. Included breakfast is basic, and not that good. The heater unit in the room is too loud, and, more importantly, this is quite noisy location. A lot of traffic, honking, congestion during all hours, so I didn't have a good night sleep. I stayed in Sofitel and Novotel over last several visits to NYC, and they definitely provide good isolation and all conditions for the good rest at night. Element is ok though, especially for 1 night and if the price is right: definitely under $200. Collapse
Stay Date: 01/2017, Jared M wrote this review.
Great location , right in all of time square attractions, shopping , and also not to far from midtown! parking is convienent across the street. Rooms are spacious with kitchen or kitchenette, and the evening reception is always a plus
Great location , right in all of time square attractions, shopping , and also not to far from midtown! parking is convienent across the street. Rooms are spacious with kitchen or kitchenette, and the evening reception is always a plus Collapse
Great location, poor experience
Stay Date: 01/2017, emmajoan wrote this review.
I was in town for business, and booked this hotel because I'd heard good reviews of a central location (super easy access to the subway), comfortable bed, and nice rooms. I will say that if you're looking to stay near Times Square, this is an excelle… See more
I was in town for business, and booked this hotel because I'd heard good reviews of a central location (super easy access to the subway), comfortable bed, and nice rooms. I will say that if you're looking to stay near Times Square, this is an excellent value. That being said, I found a few things about my stay to be sub-par. Upon arrival, there was only about 1/3 of a roll of toilet paper in the room, and no backup roll. It was just me traveling so it wasn't a problem until housekeeping came the next day, but I felt it was a little unprepared should I need something else. There were also some facial hair trimmings around the sink. I was too tired to pack my stuff back up and call for another room. The biggest problem with my visit? The carbon monoxide detector. I noticed there was a small plastic flap opened on it the day after arrival, but didn't think anything of it. The next morning, I start hearing loud beeping - 5 piercing beeps and then silence for a few minutes. It woke me up and I had to call maintenance and rush to get dressed. They showed up and remarked how there were no batteries in it, thus the noise. It was entirely preventable. Maintenance disconnected it, and brought back a new unit. It didn't fit correctly, so they said they'd come back after I left for the day to fix it. I got back to my room 10 hours later to find the monitor still hanging off the wall, unattached (see photo). Was told I'd have SPG points added, but have yet to see them. Called and waited for maintenance to come back to fix. It was a big disruption to my sleep, and then my night coming back to find it unresolved. The elevators were also a problem. I know that elevators in NYC take much longer than normal, but this was an entirely different level of delay. While the free managers reception and breakfasts are nice every morning, it's nearly impossible to get the elevator down or back up at that time because everyone is rushing down to get food and then carry it back to their room. I was on a low level (4) so I just took the stairs, but the final day upon checkout had to manage 1 50 pound bag and 1 25 pound bag down the stairs after waiting 30 minutes for an elevator down. This hotel has so much potential but it fell way short. The room was large by NYC standards, and the kitchenette and TV and bed were all really nice. Cleanliness aside, the bathroom was well-appointed. I went up to the rooftop terrace which was a nice amenity with tables and chairs overlooking parts of the city. Though, it was littered with cigarette butts despite signs saying it was a non-smoking space. It's a great value, but personally I'd rather pay more for better service. Collapse
Stay Date: 12/2016, EdinburghSky wrote this review.
In New York for three nights and wanted somewhere central near Times Square. This hotel fitted the requirements perfectly. Beds are very comfortable and my room at the back was quiet. Both top of my list for a hotel. OK, the place is exceedingly busy… See more
In New York for three nights and wanted somewhere central near Times Square. This hotel fitted the requirements perfectly. Beds are very comfortable and my room at the back was quiet. Both top of my list for a hotel. OK, the place is exceedingly busy which means finding a table at breakfast and using the lifts can be tiresome. Staff all very helpful and the hotel is reasonable value for money. Just be aware of the usual American taxes and charges on your bill at checkout. Collapse
Stay Date: 07/2016, TravelJones_50 wrote this review.
Near Times Square, subway, restaurants and shopping. Rooms are slightly larger than NY average. Each room has a FULL kitchen which is fantastic. Front desk personnel were very friendly and helpful. This has become my go to hotel when I travel to NYC… See more
Near Times Square, subway, restaurants and shopping. Rooms are slightly larger than NY average. Each room has a FULL kitchen which is fantastic. Front desk personnel were very friendly and helpful. This has become my go to hotel when I travel to NYC. Collapse
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