Element New York Times Square West
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The 4* Element New York Times Square West is situated in the heart of Manhattan with many of the cities attractions within walking distance such as Madison Square Gardens, Bryant Park and bustling Broadway theatre district. The Museum of Modern Art, Central Park Zoo and an abundance of dining options are all close by.
The spacious guest rooms at the Element New York Times Square West come complete with signature Westin Heavenly® beds, 32” LCS TVs, fully-equipped kitchens, an oversized spa shower and workspace.
The hotel's complimentary state-of-the-art fitness centre and healthy food options all help to keep you at your best whilst on your short break. Bright and open multi-purpose public spaces are inspiring settings for work, play, socializing, and unwinding.
Hotel Facilities & Services
- Total Rooms Number: 411
- 24 hour front desk
- Lift to all Floors
- Tea and Coffee Making Facilities
- Internet Access
- In Room Safe
- Non Smoking Rooms
- Direct Dial Telephone
- Iron/Ironing Board
- Cable/Satellite TV channels
- Parking at Hotel Cost: $60.00 Per 24 Hours
- Gym Free: No
- Name: John F. Kennedy International Airport
- Distance: 25.6 kilometres
- Cots/Cribs Free: No
- Interconnecting Rooms
Bar and Restaurant
- Bar in Hotel
- Nearest Airport Name: John F. Kennedy International Airport Distance: 25.6 kilometres
To view our full selection of accommodation in New York, view our hotels in New York page.
TripAdvisor Traveller Rating
- Overall: based on 4196 reviews
- Sleep Quality:
Convenient location near Times Square
Stay Date: 11/2017, truluv1328 wrote this review.
If I didn't know what I was looking for, it's easy to walk by this hotel and miss it. Upon check-in, the staff was courteous and friendly. I asked for a different type of room and she was able to accommodate me easily. She was informative by tel… See more
If I didn't know what I was looking for, it's easy to walk by this hotel and miss it. Upon check-in, the staff was courteous and friendly. I asked for a different type of room and she was able to accommodate me easily. She was informative by telling me about the free breakfast and cocktail hour each day. They have only 3 elevators for over 40 floors and the first night upon my arrival, one of the elevators was being used for service so they only had 2 working elevators. The elevators are also slow for the amount of people that it needs to move. When I arrived it was at the end of the free cocktail hour which meant everyone was trying to get back to their room; so your wait is about 5-10 minutes for an elevator at times. The room was clean and the beds were comfortable. The mini-kitchenette in the room was super convenient. I like that the refrigerator is not a mini-fridge but closer to the size of a normal fridge. The real freezer could come in handy too even though I didn't use it for this trip. The bathroom furnishings looked all new just like the furnishings in the room. However, you could tell that they didn't really update the wall paint as there were a lot of scuff marks everywhere and despite the newer looking furnishings, the scuffs on the walls made the room look a little odd. It's as if they remodeled just enough to make the furnishings new but they skipped the new paint job and decorations part. Without the new furnishing, the room looks Collapse
A Lot of Hotel for a Modest Price
Stay Date: 11/2017, Mark W wrote this review.
Clean, stylish and friendly accomodations. Each room is surprisingly spacious (especially for a hotel in NYC) featuring a kitchenette including microwave, sink and refrigerator. All new. Great views from upper floors.
Clean, stylish and friendly accomodations. Each room is surprisingly spacious (especially for a hotel in NYC) featuring a kitchenette including microwave, sink and refrigerator. All new. Great views from upper floors. Collapse
DO NOT recommend & Will NOT return
Stay Date: 11/2017, nicolegrocki wrote this review.
We just stayed at the Element over the weekend. We arrived to the hotel at around 9am to let Hotel know we had arrived but didn't expect to get into room till later. They allowed us to leave our luggage- helpful. When we arrived back to the hotel a… See more
We just stayed at the Element over the weekend. We arrived to the hotel at around 9am to let Hotel know we had arrived but didn't expect to get into room till later. They allowed us to leave our luggage- helpful. When we arrived back to the hotel around 6:30pm, we were given a very small room on the 23rd floor in between two of the three elevators. The room was not very clean- I.e. Dust & bathrooms not well maintained. I said to my husband this must be an overflow room of which they never/rarely use. Called front desk who reported no other rooms free and they assign rooms as customers arrive. We were told rooms ending in 07 are bigger and we ended up with an 09. Shocked since we had arrived at hotel so early and let them know we had arrived. Room was very very very small. Two double beds to accommodate 2 adults, 2 children. Both beds pushed up against either side of wall. Very uncomfortable. Bed linens felt like layers of paper towels. No real blankets, just layers of sheets as covers. For the breakfast that others have made comments that they enjoy- our view is totally different- the eggs were not consumable, the bagels were clearly previously frozen, no pancakes, or bacon. There was not even water for that matter. Area very crowded and very unclean. All in all --totally unsatisfactory and recommend to skip the "free" breakfast. The lobby area is old, dirty, unattractive, and crowded. We waited a long time each and every time for one of two working elevators and each time the tiny elevators were crammed with other people. We left hotel Sat morning around 9am for the day, returning around 7pm. We found our room had not been cleaned. We called front desk who offered to clean but we were exhausted and kids already in pjs so we declined. When asked what can remedy this front desk offered some Starwood points which was meager. All in all we were underwhelmed with staff, the accommodations were unsatisfactory and uncomfortable and the "free" breakfast not worth it. We will never stay here again. We are sad to report these realities but think good for others to know. Of note -if booking through Starwood, they have nothing but good things to say about this property which is totally misleading. Collapse
Stay Date: 11/2017, Jessica D wrote this review.
We loved everything about this hotel. The views are amazing and rooms are spacious for manhattan. We really enjoyed the complementary breakfast, do not pass up their fresh NYC bagels. Great location just a couple blocks from time square. If you are d… See more
We loved everything about this hotel. The views are amazing and rooms are spacious for manhattan. We really enjoyed the complementary breakfast, do not pass up their fresh NYC bagels. Great location just a couple blocks from time square. If you are driving in, there are two parking garages right next door. The drive in was easy. It's less than 5 minutes of NYC driving and almost a straight shot from the Lincoln tunnel. The staff were extremely helpful and very friendly. Every time that we would come back in,'we were warmly greeted. We were very happy with every aspect of this hotel and plan to return soon. Collapse
Great Location - Just a bit noisy
Stay Date: 10/2017, noranekko wrote this review.
I booked this hotel based on my experience with an Element hotel earlier this summer. Great location (times square is just a few blocks away). Super convenient for all of the theatres. The room was small like any NYC hotel, but they did a great jo… See more
I booked this hotel based on my experience with an Element hotel earlier this summer. Great location (times square is just a few blocks away). Super convenient for all of the theatres. The room was small like any NYC hotel, but they did a great job in setting up the room so that it did not feel like you were totally cramped. If I was traveling for business and staying for a few days, the full sized fridge, stovetop and kitchen sink would be a major bonus. But I was only there for two nights to take in one of the local shows. The breakfast would be better if it wasn't so crowded. Hard to find a seat and some items were out at the moment. But it is a free breakfast and I should not expect a lot. But you can get toast, cereal, bagels, pastries, hard-boiled eggs, and eggs and sausages. And of course, coffee, tea, and juice. And truly if you are very picky, there is a Starbucks just a half block away. Very nice that they have a cocktail time at the end of the day - a nice way to cap off a busy day before heading out for dinner, etc. Like breakfast, don't expect great wines or craft beers, but it is free! I really only have two negative comments. Perhaps because we had a corner room, the street noise was kind of loud. I know it is NYC and I should expect this. But my husband travels there a few times a year for work and stays in the same area and the hotel where he stays is not nearly as noisy. The other issue is the elevators - if you are trying to catch the elevator during peak times, it can be a bit of a wait. Much of that has to do with the breakfast crowd and people getting on with their days. Collapse
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