(Puerto Pollensa (Majorca))
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The Duva Apartments are situated in the valley of the Tramontana mountains, in the north of the island and are the ideal place to relax in beautiful, natural surroundings. Located around 1 km from the beach and the resort centre and set in a relaxing area. A spectacular and bright lobby leads guests into the other areas of the complex including bar, dining room, swimming pool and fitness club. Apartments are well equipped with kitchenette, air conditioning, telephone and television.
Hotel Facilities & Services
- Lift to all Floors
- Air Conditioned Public Areas
- Tea and Coffee Making Facilities
- Air Conditioning
- Ground Floor Rooms
- Direct Dial Telephone
- Cleaned Per Week: 6
- Towel Changes Per Week: 4
- Bed Linen Changes Per Week: 2
- Parking at Hotel Free: Yes
- Indoor Pool Free: Yes
- Outdoor Pool Free: Yes
- Jacuzzi Free: Yes
- Tennis Free: No
- Sauna Free: Yes
- Steam Room Free: Yes
- Gym Free: Yes
- Name: PALMA/SON SAN JUAN
- Distance: 60 kilometres
- Cots/Cribs Free: No
Bar and Restaurant
- Bar in Hotel
- Restaurant in hotel
- Nearest Airport Name: Palma/Son San Juan Distance: 60 kilometres
To view our full selection of accommodation in Puerto Pollensa, view our hotels in Puerto Pollensa page.
TripAdvisor Traveller Rating
- Overall: based on 689 reviews
- Sleep Quality:
Lovely apartment - spa tired
Stay Date: 03/2017, myeyore wrote this review.
This in a lovely aparthotel set in beautiful surroundings. Staff are very helpful and knowledgeable about the area. Ordered a birthday cake for 4 people - could have fed 10 easily! The spa area is adequate but needs some tlc. Sauna & steam room are g… See more
This in a lovely aparthotel set in beautiful surroundings. Staff are very helpful and knowledgeable about the area. Ordered a birthday cake for 4 people - could have fed 10 easily! The spa area is adequate but needs some tlc. Sauna & steam room are good, but the pool area is very dark and dingy. Also has a dank smell. The apartments are bright, clean and well equipped. Overall a lovely place to stay. Collapse
Great place but be careful on pricing
Stay Date: 09/2016, piggy1959 wrote this review.
It has taken me a long time to write this review as had mixed feelings about our holiday and wanted to resolve some issues regarding the cost before I wrote it. Lovely friendly hotel about 20 mins walk from the beach, although there was a free shutt… See more
It has taken me a long time to write this review as had mixed feelings about our holiday and wanted to resolve some issues regarding the cost before I wrote it. Lovely friendly hotel about 20 mins walk from the beach, although there was a free shuttle bus available from Monday to Friday. We got a free upgrade to a premium apartment when we arrived and always found reception staff very obliging and efficient. Our rooms were spacious and comfortable but did not look like the picture on the website. Clearly there must have been some better ones with white furniture. Pools were good with plenty of sun beds and parasols available, but it was September. There was a free spa and indoor pool but we did not use it. It looked impressive and you could pay extra for massages. We had a self catering apartment but could have meals in the restaurant on a pay as you go basis. They were buffet style and not as good quality and variety as many we've been to. Better labelling of food, especially meat, would have been helpful. Snacks were quite limited too. This is where the problem lay. We initially booked for room and breakfast using booking.com. On arrival reception staff explained we could have any meal at the restaurant. It was lunchtime then and we were hungry so we asked how we could pay for that meal. We were told we could pay in the restaurant or at reception. Hence we paid in the restaurant for this meal plus all subsequent meals that we wanted including breakfasts as we ate them. On checking out, we carelessly paid for the breakfasts all over again. We noticed this within a couple of hours and went to reception to have our money reimbursed for having paid for the breakfasts twice. We were referred to the manager who was not sympathetic to our situation. After much discussion, he agreed to give us meals for free for the remainder of our stay but this did not cover the extra cost. We accepted this as better than nothing and took up the problem with booking.com. Again the Duva management would not budge on this, although booking.com were very helpful and eventually compensated us with half of the money we believed we were owed. Clearly this did spoil the last part of our holiday. Kitchens were well equipped with a large fridge freezer, microwave, dishwasher etc. Bar staff were good humoured and worked hard. We managed to drink all the German bottled beer quite quickly and were told there would not be anymore. (It reappeared after a couple of days but surprisingly we didn't complain!) Entertainment was a bit limited but ok, mainly minidisco, bingo and quizzes with some professional acts. The young couple who sang to a variety of songs with talented keyboard playing and improvisations were brilliant. They called themselves Disaster Duo so clearly need some better marketing. Collapse
Nice place to stay
Stay Date: 09/2016, JOHN1873 wrote this review.
I must say we had a great stay from arrival to end, we were situated on the other side of the road from the main reception and it was fab . During the day we had pool to ourselves we were in room 3011 and it had everything you need was very spacious … See more
I must say we had a great stay from arrival to end, we were situated on the other side of the road from the main reception and it was fab . During the day we had pool to ourselves we were in room 3011 and it had everything you need was very spacious and have no complaints we were AI and it was very good. Night entertainment was very acceptable and they bring in singers from outside which was good, its a15 minute walk in to to the main beach and its a straight walk, 5 mins away there are a couple of pubs and mini market and a further 5 away is a big Svorski supermarket. The staff at the hotel are a credit to the hotel and we even had an issue with leaving our home keys in our room and we contracted them and they sent them back home to us WELL DONE TO YOU ALL. Collapse
3 Week chill out
Stay Date: 09/2016, Hasliwa wrote this review.
This was first time we have stayed for 3 weeks on holiday so we choose Puerto Pollenca, Majorca as it's one of our favourite places and hadn't been for some time. Due to limited choice on Villas we choose The Duva apartments. 4 star premium. Not quit… See more
This was first time we have stayed for 3 weeks on holiday so we choose Puerto Pollenca, Majorca as it's one of our favourite places and hadn't been for some time. Due to limited choice on Villas we choose The Duva apartments. 4 star premium. Not quite as described. Dated furnishings, dark woodwork and doors. Small TV for size of room. Although towels were changed regularly the cleaning was hit and miss. The bathroom was often smelly, and I don't think the bath was ever cleaned (I wore flip flops to shower) also the balcony was hardly touched. The pool areas were never cleaned and tidied. On a positive note the location was great for walking and biking and staff friendly. Collapse
Just what was needed
Stay Date: 04/2016, Fattybowbow wrote this review.
Stayed here for 5 nights beautiful setting and great facilities 5 min walk down to the waterfront nice and relaxing place staff where very helpful in booking us taxis and for advice on where to visit thanks
Stayed here for 5 nights beautiful setting and great facilities 5 min walk down to the waterfront nice and relaxing place staff where very helpful in booking us taxis and for advice on where to visit thanks Collapse
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