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Centrally located in the heart of Florence, the Diplomat Hotel is a welcoming hotel that is modern in design. The hotel is a perfect base for guests looking for a short break in the wonderful city of Florence.
Diplomat Hotel is a modern and delightful hotel located in the heart of Florence, and is located in front of the rail station. The Diplomat Hotel is just a few minutes’ walk from Florence’s main shopping area, and is also very close to the congress and the exhibition halls.
The delightful Diplomat Hotel offers 80 charming and well-appointed bedrooms equipped with modern facilities, rooms have heating/air conditioning, soundproof to ensure a great night’s sleep and a safety deposit box. Guest bedrooms are all furnished and presented to a high standard to ensure that guests are comfortable throughout their stay at the Diplomat Hotel. All rooms, and areas, within the hotel benefit from WiFi connection.
Begin your day at the Diplomat Hotel with your breakfast in the room, an array of delicious servings will set you up for a day of exploring in the city. Guests can also unwind at Diplomat's cafe and bar, which provides a laid back and relaxing atmosphere. The hotel can provide car parking at a nearby location, which is chargeable as a supplement.
To view our full selection of accommodation in Florence, view our hotels in Florence page.
TripAdvisor Traveller Rating
- Overall: based on 179 reviews
- Sleep Quality:
Very good hotel with excellent location
Stay Date: 03/2017, Ninik K wrote this review.
This is definitely a very good hotel with a variety of excellent breakfast. Location is just 200 metres from the station which makes us easy to travel back to Roma. Staff is very friendly and the room is very clean. Ninik / Jakarta -Indonesia
This is definitely a very good hotel with a variety of excellent breakfast. Location is just 200 metres from the station which makes us easy to travel back to Roma. Staff is very friendly and the room is very clean. Ninik / Jakarta -Indonesia Collapse
Excellent Hotel, Excellent Service...!!
Stay Date: 03/2017, Saurabh D wrote this review.
I stayed at the Diplomat for my honeymoon anniversary for 3 nights. It is located right opposite to the Firenze Santa Maria Novella Station, so I could reach the hotel in 2 minutes after arriving from Venice. It is also nearby to most of the sightsee… See more
I stayed at the Diplomat for my honeymoon anniversary for 3 nights. It is located right opposite to the Firenze Santa Maria Novella Station, so I could reach the hotel in 2 minutes after arriving from Venice. It is also nearby to most of the sightseeing in Florence. Excellent room and breakfast options, excellent service to top it up. Collapse
Stay Date: 03/2017, majaMatinj wrote this review.
Small dark Rooms, not able to move inside the room after putting out bags in. When in Florence people are on vacation and want to sleep so the can be rested, imoossible at this hotell. Cleaning lady started vacuuming the corridors around 7, and bum… See more
Small dark Rooms, not able to move inside the room after putting out bags in. When in Florence people are on vacation and want to sleep so the can be rested, imoossible at this hotell. Cleaning lady started vacuuming the corridors around 7, and bumped something in the door many Times so it was imoossible for us to get a good nights sleep. Breakfast was bad to be a 4-star hotel. The location is great and the receptionta were great as well. Collapse
Very good location
Stay Date: 02/2017, Steve818 wrote this review.
Recent visit to Florence with my wife, we stayed at the Hotel Diplomat due to the excellent location opposite the train station as we were also travelling by train to Bologna, Pisa and Venice. Front desk was friendly and efficient. Modern hotel thou… See more
Recent visit to Florence with my wife, we stayed at the Hotel Diplomat due to the excellent location opposite the train station as we were also travelling by train to Bologna, Pisa and Venice. Front desk was friendly and efficient. Modern hotel though the rooms could do with a little more lights as was rather dark in there. Breakfast was a reasonable choice of foods, though not a great deal of hot foods, more continental style. Rooms were very hot with the heating not that adjustable. I think they may have turned the heating up throughout the hotel, which whilst it was cold outside, made the rooms uncomfortably hot at times. Very small and slow lifts. Nice supermarket opposite the hotel to buy water and snacks, with a sandwich shop on the ground floor of the supermarket which had nice sandwiches and fresh fruit juices. All in all a decent modern hotel and a very good location for the train station Collapse
Literally opposite Firenze SMN station
Stay Date: 02/2017, EeyoreTravel wrote this review.
We stayed in the beginning of February for 4 nights. Reason to book this hotel is fantastic location, plus I had planned day trips to Bologna, Pisa and Venice. It's located right opposite the main train station plus it's walkable distance to all main… See more
We stayed in the beginning of February for 4 nights. Reason to book this hotel is fantastic location, plus I had planned day trips to Bologna, Pisa and Venice. It's located right opposite the main train station plus it's walkable distance to all main attractions! Duomo around 10-15min walk, Ponte Vecchio 15-20min. Fantastic location. Getting to the hotel from FLR airport is a short 20-25min bus journey costing €10 p/p. (Return bus journey stop, turn left from hotel then another left, there's a car barrier, that's where the main bus station is) Another plus point to this hotel it's modern! Majority hotels I looked in Florence are old and gloomy... At check-in majority of times are only manned by one staff member, but once served, staff are all polite and professional. We did emailed through a request for higher floor room facing opposite to train station as read previous review it can be noisy. Staff we're very helpful helping us to call reservation for dinner. We been given room 356 on 4th floor (total 5 floor). It does however face the train station, so we can hear the noise from outside even with the double glancing windows shut, not as bad as how other reviews are, probably as we're higher up floor than them. Plus side to facing train station however, we can see the top of Duomo from our room! We included breakfast with our stay which is from 06:30-10:00. It consist of continental items, breads & spreads, to fresh fruits, scramble eggs and some cooked vegetables. However there is one weird system to the hotel. I understand it is winter, our room the hotel actual self have blasted the heathers up so was very hot. We tried to work out how to use the aircon unit but could not work it out. Later calling reception for help, we have been inform the aircon unit only works in summer, and heather unit only works in winter and cannot be used vice versa. Room has all the basic amenities your would require like shampoo and shower gel. We used our own so didn't try. Room does not provide free water, the mini bar water costs €3 a bottle. However extremely conveniently there is a great supermarket right opposite which has a Cafe aswell. You can get 6 bottles of water for under €3. Handy to get lunch too. Water pressure on the shower is fantastic, always have plenty of hot water. My only concern was the shower frame could not keep all water in and floods the bathroom after each shower. Plenty of wardrobe space, and has an in room safe to store your belongings. Housekeeping team was great, and always kept the room immaculate clean. They did note down all the foreign channels of English/Spanish/Russian/Chinese...but we cannot find on TV as what it states was other Italian channels. Inside wardrobe you have another pillow to choose from, and duvet if required. Free Wifi had good connection speed, and you only need to log in once. All in all I would recommend Hotel Diplomat for the ease of location and great customer service from the staff. Thank you for a pleasant stay. Collapse
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