Crowne Plaza Madrid Airport
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Just 15 minutes from Barajas Airport, the handily located Crowne Plaza Madrid Airport is ideal for when you’re flying early or landing late – guests at the hotel also benefit a free shuttle service to make your stay extra convenient. Lying just 12km outside of central Madrid, local highlights include the impressive Plenilunio shopping centre and the family-friendly water park Aquopolis San Fernando.
Offering four star accommodation, your guestroom at the Crowne Plaza Madrid Airport is designed with your comfort and convenience in mind. Each of the contemporarily-designed rooms at this thoroughly modern hotel comes equipped with the latest technology, including a flat-screen interactive TV, free Wi-Fi access, safety boxes and a coffee maker. Room service is also available 24 hours a day.
The hotel’s excellent onsite Bar and Restaurant Siesta offers delicious weekday menus and a la carte dining until late; sample the Spanish and International cuisine on offer, with something to suit all tastes. The leisure facilities at the Crowne Plaza Madrid Airport are also a must-visit, with a 24-hour Gym – perfect to blow off some steam after a long day in the city.
Hotel Facilities & Services
- Concierge Desk
- Tea and Coffee Making Facilities
- Internet Access
- Air Conditioning
- Mini bar
- In Room Safe
- Direct Dial Telephone
- Iron/Ironing Board
- Housekeeping (daily)
- Cable/Satellite TV channels
Bar and Restaurant
- Bar in Hotel
- Restaurant in hotel
To view our full selection of accommodation in Madrid, view our hotels in Madrid page.
TripAdvisor Traveller Rating
- Overall: based on 846 reviews
- Sleep Quality:
They saw me coming
Stay Date: 03/2017, acswift wrote this review.
My biggest complaint about staying in hotels is the level of noise that could be controlled with better design, but, this Crowne Plaza was like a sanctuary after spending several nights in noisy hotels. I did take the shuttle from the airport, and a… See more
My biggest complaint about staying in hotels is the level of noise that could be controlled with better design, but, this Crowne Plaza was like a sanctuary after spending several nights in noisy hotels. I did take the shuttle from the airport, and after calling, they were there for me in about 20 minutes. The reception was friendly and warm. I booked a King Deluxe room and I was a little worried when the desk lady explained that my room was on the first floor. She said that it was one of the better rooms, in her opinion. She was right. It faced an interior courtyard and had a secondary door that separated the sleeping room from the hall to the entry door and bathroom. Both those things combined gave for a very very quiet room. The bed was a little stiff but not uncomfortable. The bathroom was very large and everything was very clean. There were plenty of toiletries and the towels were nice and fluffy. Complementary bottled water and tea/coffee station made this room complete. I did dine in the hotel restaurant, and although a little no-frills, the food was very good and the waitstaff were friendly and prompt. If I needed to stay close to the airport again I'd choose the Crowne Plaza. Collapse
Great hotel close to the airport
Stay Date: 03/2017, Jetrotteleglobe wrote this review.
This hotel is really worth the price in regards to the quality of the room. They are modern, spacious and of course clean. Bathroom was great too. The hotel is close to the airport which is reall convenient. Personnel was very friendly and check-in a… See more
This hotel is really worth the price in regards to the quality of the room. They are modern, spacious and of course clean. Bathroom was great too. The hotel is close to the airport which is reall convenient. Personnel was very friendly and check-in and out were fast. I would definitely go back. Wifi is free. Collapse
Really not up to standard for a Crown Plaza in all areas.
Stay Date: 03/2017, docdot wrote this review.
Location The hotel is located on the side of a motorway about 25 minutes or so from the airport. Its about few miles further out than the Marriot. There is nothing in the area and it feels like a industrial business park. There is a free shuttle in … See more
Location The hotel is located on the side of a motorway about 25 minutes or so from the airport. Its about few miles further out than the Marriot. There is nothing in the area and it feels like a industrial business park. There is a free shuttle in that website states it is every 30 min, however I ran to the bus and the guy looked at me and drove off. Not a good start. However after calling reception, he re-turned up about 15 minutes later. Be ware the bus can only carry possibly about 8 passengers, so if it is busy well your stuffed and have to wait till next one. Saying that you book one back to the airport in the morning in which guarantees your slot. Room The room I was given on the ground floor did not feel like a crown plaza room, more like Crown plaza had just taken over from say a best western standard of room (not premiere) however they charged a reasonable rate so it makes sense- but there is nothing innovative or modern about the room other than the TV. Saying that the room was spacious, clean and very wooden decor, sightly cold & old etc. The bed though was large and quite firm. The most disappointing aspect were the pillows that felt cheap quality and very long, not comfortable and more what you expect at an Ibis. However large bed side tables either side with a phone. Light controls were easy as next to bed and there are lamps either side, each has a spotlight that assume you can use as a reading light - but they didn't work despite many attempts at all the switches. There are multiple light options. There is also one plug socket on one side The room offers two red felt arm chairs - great for an old couple. A large desk does face the bed and was of good size but looks like it is from the 80's with some obvious wear and tear- opening one of the door is very loose so its certainly not well maintained. This where the fridge is- full of mini bar items and on top sweets and everything chewing gum, halls etc, must be a big income for them. There is also a kettle and some teas and coffee with water bottles though it doesn't say if they are complimentary. The desk though has a lamp & a large mirror- it is pretty spacious to work on a computer from. There is also a luggage rack. Tall wardrobes exist that contain a laptop size safe, iron and board. Plus a robe. The bathroom also felt quite old with a combination shower and bath. No temple spa amenities here like every other C Plaza I have stayed a, instead they have in house 'crown plaza' branded mini bottles shampoo, conditioner, body lotion, x2 of everything except the most important item- shower gel whereby you only get one. However they do offer a dental kit & shoe polish. The washroom does offer a bidet and is clean though- it just looks as dull & clinical. The highlight of the room is the relaxing sleeping kit, different from the temple spa version but has a pillow spray and roll on pulse relaxer. This was nice. Overall the room was disappointing and not really representative of at the all the many crown plaza's I have stayed at globally. The pillows were the item that disappointed me the most. This room you also can not open to get some fresh air, just stuck with sealed windows and AC though that is digital. Facilities WIFI is free and secure worked on two devices. There is a premium option though. They have a business centre but the cheekily charge for internet access on it. I noticed a bar / restaurant and 24 hours room service but didn't use any. There is also a gym but didn't see it. The hotel seems to be a car hire place as well, similar to the Marriot but it is more prominent in reception so expect the bus fills up as a result of this. Staff Starting with the van, other than looking at me and driving off from airport which in itself was rude since i banged on door. But when he did finally return after I complained 20 minutes later, the driver put stuff on top of my bag which concerned me because it had a fragile sticker on it and only noticed this after he removed a large item on top of it. Was not impressed as wanted to put on my lap anyway which he wouldn't allow. Lucki the china items inside didn't break but they could of following this negligence. Reception staff was very unenthusiastic, no welcome no smile, demanding a 50 euro deposit which is fine but I stayed in the Marriot down the road a few days earlier and they did not require this- they just gave me the option. Perhaps I was 'sensitive' because of van issues but I didn't get a warm reception or feel the brand's reputation of service and product is being maintained in line of the reputable standards of the IHG hotels. Definitely the weakest one I have stayed at. However to be fair she did ask when I cud be leaving and booked me in for a van and then offered a wake up- perhaps keen to get rid of me! They also don't read the room requests with pre-booking since when I asked for a high floor which 95% of hotel honour or say sorry they don't have. It felt this hotel just ignores requests. Overall I would say the Marriot down the road is a much better option if its the same price. That hotel has tons of facilities including free use of business centre, vending machines shops and a fantastic spa, pool area & gym polite and warmer staff with a much more modern arty room. Crown plaza honestly felt more 3 star & I got the impression they took over a former lower quality hotel so its in need of an update to meet the global level of the brand. However the sleeping amenity kit they give is very nice and relaxing which aids one to get to sleep on the uncomfortable pillows and destress from the frustration of the hotel. Probably why they have it... Collapse
Beware! Run to the Marriott next door
Stay Date: 03/2017, sgkanar wrote this review.
Booked for March 15-19, 2017 for vacation. Arrived after midnight due to a flight delay. Aiort shuttle took one hour. Upon arrival, we were told that they had cancelled our reservation due to the credit card on file not going through. We were nev… See more
Booked for March 15-19, 2017 for vacation. Arrived after midnight due to a flight delay. Aiort shuttle took one hour. Upon arrival, we were told that they had cancelled our reservation due to the credit card on file not going through. We were never informed of a cancellation. Stranded in Spain with three young kids. Prior to our departure, we went into the ihg website to retrieve and print reservations as we always like paper copies. The reservation was still ok at that time, however we did notice that prices were four times what we had booked our rooms at. Guess someone was willing to pay the higher price so they cancelled our reservations.... Goodbye ihg, staying away from this brand forever... Collapse
Stay Date: 02/2017, MCMB1971 wrote this review.
It is what it is a modern Airport hotel out of town and next to a motorway. The hotel offer a free airport transfer so big tick in the box. Staff at 12.45 at night were helpful and friendly. The room was modern, comfortable and well equipped with a … See more
It is what it is a modern Airport hotel out of town and next to a motorway. The hotel offer a free airport transfer so big tick in the box. Staff at 12.45 at night were helpful and friendly. The room was modern, comfortable and well equipped with a very good bathroom. The only thing was the noise from the motorway next to hotel. Breakfast was self service and moderate. Collapse
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