Conrad London St. James
(Westminster) 5 5 Star:
Per Person Per Night
- Perfect for exploring London
- Free gym facilities
- Free Wi-Fi access
Search for room availability
- Book by 31st January 2018
- Travel by 31st March 2018
Located in Britain's royal and political heartland, with Buckingham Palace, St. James's Park, Big Ben, the Houses of Parliament and Westminster Abbey on the doorstep, the Conrad London St. James hotel is the ideal choice for the smart luxury traveller. The hotel effortlessly blends a historic 19th century building with locally inspired style and design - from the calming, contemporary rooms and eye-catching artwork to the seasonal British food and local ales, served in unique and inspiring settings.
The six-floor Conrad London St. James has 256 contemporary rooms, including the hotel's signature one-bedroom Conrad Suite - a unique Suite with its own private elevator. Our rooms reflect the hotel’s modern design, offering complimentary Wi-Fi, a Nespresso machine and a media hub. Choose an executive room or suite for Executive Lounge access.
The Blue Boar restaurant celebrates a passion for provenance and impeccably sourced ingredients. Open for breakfast, lunch and dinner, the restaurant offers modern British dining and a unique Sunday lunch experience. A sophisticated take on a traditional British pub, and with its own street entrance, The Blue Boar bar is the hub of Westminster Village. Enjoy a great local buzz throughout the week and contemporary elegance at the weekend. Live music every Friday starts the weekend off in style. Emmeline's, named after the political activist Emmeline Pankhurst, is the place for afternoon tea or a glamorous cocktail. The Lobby Lounge offers drinks and light bites throughout and the day.
Hotel Facilities & Services
- Total Floors Number: 6
- Total Rooms Number: 256
- Non-Smoking throughout the hotel
- 24 hour front desk
- Lift to all Floors
- Air Conditioned Public Areas
- Multilingual Staff
- Concierge Desk
- Tea and Coffee Making Facilities
- Air Conditioning
- Room Service 24hr: Yes
- In Room Safe
- Pay Movies
- Housekeeping (daily)
- Parking at Hotel Cost: £58.00 Per 24 Hours
- Gym Free: Yes
- Name: ST JAMES PARK
- Distance: 100 metres
- Name: Victoria Station
- Distance: 0.6 miles
- Name: HEATHROW AIRPORT
- Distance: 17 miles
Bar and Restaurant
- Bar in Hotel
- Restaurant in hotel
- Nearest Tube/Metro Name: St James Park Distance: 100 metres
- Nearest Rail Name: Victoria Station Distance: 0.6 miles
- Nearest Airport Name: Heathrow Airport Distance: 17 miles
To view our full selection of accommodation in Central London, view our hotels in Central London page.
TripAdvisor Traveller Rating
- Overall: based on 3306 reviews
- Sleep Quality:
Stay Date: 12/2017, Nicola P wrote this review.
We stayed with our 2 year old and the staff were amazing with her, she got a present on arrival with a VIP sticker that allowed her to get an ice cream or juice. At breakfast the waitress asked her what she would like and she said raspberries, a few… See more
We stayed with our 2 year old and the staff were amazing with her, she got a present on arrival with a VIP sticker that allowed her to get an ice cream or juice. At breakfast the waitress asked her what she would like and she said raspberries, a few seconds later a little pot full of raspberries was brought to the table. My daughter was delighted and it kept her quiet and content for the majority of the meal. The room was lovely and comfortable, beautifully clean and the hotel is stunning. Collapse
Nice service as ever, but disappointing room
Stay Date: 12/2017, quin-i-bog wrote this review.
I usually enjoy staying at the Conrad, but this time we were allocated a really rather silly room. Room 332 has a lobby area and a good sized bathroom, but the bedroom is far too small for the king sized bed. Yhere is barely any room to move around … See more
I usually enjoy staying at the Conrad, but this time we were allocated a really rather silly room. Room 332 has a lobby area and a good sized bathroom, but the bedroom is far too small for the king sized bed. Yhere is barely any room to move around the room and the poor waiter who brought us a room service supper simply had no where to go with his trolley! Talking of room service, husbands club sandwich was OK but my "Croque Monsieur" was a very sad little squashed, toasted thing. Some ready sliced white bread with some wafer thin ham and a little bit of cheese - squashed in a toaster until just a few millimetres thick - ridiculous for the price! Another annoying thing was the quality of the pillows - very poor. Pillows so poorly stuffed that they collapsed down to nothing and provided no support at all leading to a very uncomfortable nigh's sleep. I generally like this hotel, the location is good and the service is pleasant and there is nearby on-street parking, but too many annoying things spoiled this particular visit for us. Collapse
Very Good Hotel
Stay Date: 12/2017, jjohnboy32 wrote this review.
We stayed here for 2 nights as part of an organised trip on the British Pullman from Victoria Station. We checked in easily by friendly receptionist, given our room keys and made our way to room 521. The location of the room was perfect as we both … See more
We stayed here for 2 nights as part of an organised trip on the British Pullman from Victoria Station. We checked in easily by friendly receptionist, given our room keys and made our way to room 521. The location of the room was perfect as we both smoke and the room was right by the lifts. Room was perfect with all the amenities that would of been expected from a hotel like this. The only thing that I found as a let down was the breakfast. Although the staff and food was nice, if you wanted the hot food then it wouldn't stay hot for long. The plates used for the hot food are cold! No not cold!! Stone Cold! By the time you had fought with the baymaries to open and popped it on the cold plate is was cold!! After eating a small amount of cold food the grease from the bacon had started to go hard on the plate..... As very simple fix is for the plates to put into a plate warmer. Easy!! Wouldn't put me off but might ask for a warm plate next time! Collapse
Superb hotel and food spoilt by miss informed staff.
Stay Date: 12/2017, Docmatt wrote this review.
We’ve stayed in many 5 star hotels in London and the Conrad St James is up there in our top ten. Superb spacious suites with wonderful decor and a superb bed. The front staff are excellent and we were treated like royalty which is what we love. How… See more
We’ve stayed in many 5 star hotels in London and the Conrad St James is up there in our top ten. Superb spacious suites with wonderful decor and a superb bed. The front staff are excellent and we were treated like royalty which is what we love. However our trip was spoilt because on this particular occasion we were staying using our virgin experience day gift voucher which consisted of a night at the Conrad for two with dinner and wine and included breakfast the next day. When we went to dinner, we sat down and ordered off the menu given to us by the waitress and after placing our food order we asked if we could have 10 minutes to study the wine list and the waitress said she will process our food order and come back in a while. When she came back we asked her which of the wines were part of the experience as we didn’t want to choose a wine that wasn’t part of the package. The waitress said if she knew we were on the virgin experience she would have given us a different menu. We said we liked the menu we were given and had already made our choice and were looking forward to what we had ordered. We just thought as they knew our room number surely something would flash up on their screen saying virgin experience guests. She said don’t worry for now it wasn’t our fault and she would see what she could do. Anyway We were pleased the Malbec and Sauvignon glasses of wine were part of the deal. Again we said as they knew our room number they should have known we were using the voucher. She said enjoy the meal and everything will be ok. The meal we had was superb and the waiting staff for dinner were excellent. My Carpaccio starter was excellent as well as my wife’s starter. My main course rib eye steak was superbly cooked. My wife’s fish dish also excellent. We had forgotten about the small mis-hap and went to bed happy and content. The next morning and with the issue with last nights meal forgotten about, we went down to breakfast and gave the lady at the breakfast desk our room number so we could be seated. She told us we had to pay for breakfast. We said it’s part of the experience it’s written on the voucher! She said well it’s not on my system and you will have to pay. We asked why is it not on the system she said because we have to pay. If we had to pay, that’s fine, but I knew I had seen it written down on the voucher (that reception had kept) and so breakfast was spoilt because my wife and I were having a debate about me getting it wrong about what the voucher said but I knew I was right! On checking out we were presented with a rather large bill for the meal last night which included the wine that also had to be paid for. The voucher said we could have a three course meal and a glass of wine each. We had a two course meal and a glass of wine each and my wife had an extra glass so we should have been billed for the extra glass. When we challenged the receptionist she said No, everything is correct and the amounts right. We had eaten off the wrong menu and had to pay some extra. We said it wasn’t our fault we were given a different menu. She said well the wine is not included and we had to pay. It is!! I said “look read the voucher”, she said yes I can see what you mean but I have to check with the restaurant if this is allowed. After 10 minutes she came back and said ok we charged you wrong but you still have to pay extra as you chose the wrong menu. We were given the menu by the waitress. We didn’t choose it ourselves. Why do we get penalised? Then I asked why is breakfast on our bill also? She said it’s not included. It is!! I said read the voucher again. She had to read the voucher again and then she said sorry ok I will take the breakfast off. By now we were getting annoyed, we had been standing at the reception for what seemed like a good 20 minutes. There were people queueing behind us huffing and puffing staring at us. Because there were only two members of staff on reception and there was quite a queue of customers. We were feeling embarrassed as it looked as though we were arguing over a £20 breakfast but we were arguing because it was unfair that this has all been paid for when the voucher was originally purchased by my friend who bought it as a gift for me. I’m sorry but this long wait on checking out spoilt our whole stay. Such a shame I was ready to give a great write up. Why should we be subjected to having to scrutinise our bill and argue about what we were supposed and not supposed to have had? This virgin experience voucher was a birthday gift from our parents that we wanted to use for Christmas and whilst the hotel and food was lovely, it was ruined by the reception staff who were telling us that things were not included and we should pay up, when it was written in black and white on the voucher they were holding in reception. The reception staff were not rude or argumentative may I add. It was simply they did not know about how the voucher worked and what was included or not included. To top it off I can see my available funds on my bank account reduced by £490 as they took a security deposit on my debit card. I understand this will be credited back shortly but nonetheless it’s another annoyance on top of everything else. Why do I have to pay when the voucher has already been purchased? If the Conrad decide to become part of the virgin experience packages, the staff should be fully briefed and know what is and isn’t included and we shouldn’t have to ‘fight our corner’ when it comes to paying our bill. With almost 1000 written tripadvisor reviews, I’m an experienced traveller and I feel it’s fair in this instance to give a poor rating as this is how I feel. I’d welcome an email by the manager about why no one knew anything. Mwroofline@hotmail.co.uk because after what has happened we don’t really want to come back here and more importantly I would hate for this to happen again to someone else an spoil what is otherwise a most excellent hotel. Collapse
Love the location!
Stay Date: 11/2017, Mary Ann S wrote this review.
This is probably the nicest hotel I've ever stayed in. We arrived from Heathrow a couple of hours before check in time and there was a room ready. The room was bigger than I was expecting, the bathroom is huge! We thought we weren't going to have a b… See more
This is probably the nicest hotel I've ever stayed in. We arrived from Heathrow a couple of hours before check in time and there was a room ready. The room was bigger than I was expecting, the bathroom is huge! We thought we weren't going to have a bathtub judging by the room description on their website, so were pleasantly surprised when we got to our room and saw a huge tub. The shower is incredible! The rain shower is just awesome and the water pressure is great. (This may not be a big deal to some, but it's always a pet peeve of mine that water pressure in hotels is usually really poor.) Since I was coming from the U.S. I had asked if I would need to bring any adapter. I figure I'll mention here that there was one U.S. type outlet, one USB and also an iHome alarm clock with a lightning-type connection. This was great too since I could plug my iPhone in to the iHome not only to charge, but also to use a sleep machine app. The best thing is probably that St. James's Park underground station is right across the street. It made it so convenient to get anywhere we wanted to go. Collapse
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