The Close Hotel
4 4 Star:
Per Person Per Night
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Nestled in the heart of the vibrant Cotswold town of Tetbury stands The Close Hotel, a contemporary take on country-house style, this former town house dating back to the 16th century oozes charm and sophistication.
No two rooms at The Close are alike. Each of the eighteen bedrooms are individually styled to reflect its character and charm, some with views over the peaceful garden or historic Tetbury high street all stocked with luxury toiletries and quality bedding - promising a wonderful nights sleep!
Throughout the day The Brasserie, overlooking the walled garden and terrace, serves a relaxed and unpretentious menu of British dishes with a modern twist. In the evenings, the lights are dimmed, the candles lit and the atmosphere is intimate and relaxed, where you can choose from the extensive Brasserie menu or the sophisticated Dining Room dinner menu which showcases Head Chef David Brown’s flair and imagination.
Hotel Facilities & Services
- Total Floors Number: 3
- Total Rooms Number: 18
- Non-Smoking throughout the hotel
- Tea and Coffee Making Facilities
- Room Service Not 24hr: Yes
- In Room Safe
- Non Smoking Rooms
- Direct Dial Telephone
- Iron/Ironing Board
- Housekeeping (daily)
- Parking at Hotel Cost: £0.00 Per Stay
- Name: KEMBLE STATION
- Distance: 8 miles
- Name: BRISTOL AIRPORT
- Distance: 35 miles
- Cots/Cribs Free: Yes
Bar and Restaurant
Breakfast served from
- Saturday/Sunday: 08:00
- Monday to Friday: 7:30
Breakfast served to
- Saturday/Sunday: 10:00
- Monday to Friday: 10:00
- Bar in Hotel
- Restaurant in hotel
- Children's Menu available
- Highchairs available
- Types: Pets accepted on request with hotel
- Cost: £15.00 per night
- Nearest Rail Name: Kemble Station Distance: 8 miles
- Nearest Airport Name: Bristol Airport Distance: 35 miles
To view our full selection of accommodation in Gloucester, view our hotels in Gloucester page.
TripAdvisor Traveller Rating
- Overall: based on 357 reviews
- Sleep Quality:
Despite the beautiful building and garden, a disappointing meal and one member of staff really left a poor impression.
Stay Date: 04/2017, irishbug2017 wrote this review.
Having just got engaged during the week, we decided to celebrate in Tetbury. I had previously stayed at a sister hotel, The Hare and Hounds, which my parents and I loved. To my delight, upon arrival, I realised that The Close was part of the same h… See more
Having just got engaged during the week, we decided to celebrate in Tetbury. I had previously stayed at a sister hotel, The Hare and Hounds, which my parents and I loved. To my delight, upon arrival, I realised that The Close was part of the same hotel group Cotswold Hotels. The facade of the 16th century building was beautiful and the hotel's central location is ideal for those who might only be in Tetbury for a night without a car as we were. When we entered, we were pleasantly greeted at reception by the restaurant manager, who kindly escorted us to our deluxe room. The room was was very pleasant and overlooked the stunning garden at the back of the hotel. So far, so good. On our beds we found a box of chocolates and a card from the hotel staff congratulating us on our engagement - a lovely touch. We whittled the afternoon away in and out of antique shops before we settled down for afternoon tea in the garden of the hotel. As it was a beautiful day, it was busy yet there were only two members of staff available to cater for the many people there. It was some time before we could gain the attention of a waitress to order. We opted for whitebait, afternoon tea, a glass of prosecco and a beer. Everything was brought at the same time. Perhaps we should have stated when we wanted what but I assumed that the waitress might know to bring the drinks and whitebait first before the afternoon tea. Consequently, the tea was brought at the same time as the other drinks, which meant it had gone cold before we got to our scones. Although a pot of hot water was provided at the same time, we only managed less than a cup of tea each because it had all gone cold by the time we got to it. However, The scones were wonderful and light so we didn't bother to request a fresh pot of tea. Before dinner, we had a knock on our door from a member of staff to turn our room down. This had been requested by us earlier at check in although the time of 7.30 suggested by the restaurant manager was rather early as we decided to dine at 8pm. In hindsight, we should have telephoned down to postpone the turn down until later while we dined but we forgot. When my fiancé requested that the lady come back later and having apologised, her reaction was not what one would expect of a four star hotel. Her nose was clearly out of joint and cool towards him rather than being accommodating as one would expect for a hotel of this star rating. Later that evening, we requested a table in The Brasserie, which was the more informal dining space. Unfortunately, everyone was seated in the more formal dining room, which was organised in a far less inviting way. The tables were very close to one another and in a row so that every word of the people next to us on both sides was audible. Before we had even ordered, a fire alarm went off in the hotel. A member of staff tried to appease us by saying it was the kitchen, which didn't instil much faith in me from the start for our dining experience. Having order the steak, the gentleman to our right had to send his steak back. Hesitant to change my order, I decided to wait to see how mine would turn out. I wish I hadn't! As soon as I saw the meat on the plate, I knew that it was not sirloin steak, which is usually a thick cut of meat. This cut was thin and flat, more indicative of cheaper cuts. When I cut into it, I could see that it had been overcooked; I had asked for it to be medium but it seemed to be well done as there was no pink at all. In spite of this, I took a bite and again, wished I hadn't. The steak was undoubtedly the worst I have ever tasted in my life. This is not an exaggeration. It was dry and sinewy, so much so I was struggling so much to chew and swallow it that I had to gulp it down with some water. Immediately, I called a waitress over who dealt with my complaint very professionally and replaced my meal with another. The restaurant manager, who had checked us in earlier, was also very apologetic, explaining that chef was not happy as he had recently changed his supplier. This excuse really didn't wash with me. As a chef, surely you would know by the appearance of the meat as it cooks, that is was not up to par. Therefore, in my opinion, the meat should not have been served to anyone, let alone guests who were expecting two rosette standard, which the hotel boasts. The venison burger, which was the replacement meal, was satisfactory- nothing more. The whole experience was bitterly disappointing, particularly for us as it was to celebrate a very special occasion. Fortunately, the hotel deducted that meal from our bill but I felt this was the least they could do. The bedroom itself was well equipped (other than with a shower cap) and very comfortable. However, when we later retired after dinner, we arrived at our room to find that our bed had not been turned down but certain things had been done e.g. our water was replaced and our towels were hung over the shower instead of the towel rack. We thought it was a bit strange. The following morning, breakfast was served in the brasserie, which was a far more pleasant room as the tables were spread out. Breakfast was good (although we didn't go for the full English) and there was a very pleasant older waitress who took our order. We requested a late checkout and so checked out at noon. I was very grateful for this as I needed a bit more time to finish doing my hair. When we arrived down to reception, I thanked the lady at the desk for the late checkout, who was cold in her manner. It turned out that she was the lady who had appeared the previous night to turn down our room. I now understood what my fiancé meant! Sadly, she was our last impression of this hotel and it was really not a good one. Having worked in a top end hotel myself in a previous life, I realise how important the manner of front of house staff especially is. This lady performed the minimum: she presented the bill and explained the charity for which I was also billed £1.00. However, she never asked how our stay was or whether we were comfortable. It was most odd. Therefore, in spite of the beautiful surroundings and building itself, the attention to detail in service, the lack of warmth from the lady on reception on checkout, a half completed turn down and a very substandard meal, we will not be in a hurry to return to The Close. It was a disappointing experience overall, especially having had such a wonderful one at The Hare and Hounds a few years ago. Unfortunately, as we didn't have a car this time, we decided to opt for The Close, but given that they are both 4 star hotels and part of the same hotel group, they could not have been more different based on my two experiences in each. Collapse
Stay Date: 04/2017, Aileen83 wrote this review.
Booked through Mr & Mrs Smith on Thursday evening and we are relaxing in the stunning garden of The Close by Friday afternoon, in the sunshine, following a lovely country walk. This hotel is wonderful; we felt relaxed from the moment we walked into … See more
Booked through Mr & Mrs Smith on Thursday evening and we are relaxing in the stunning garden of The Close by Friday afternoon, in the sunshine, following a lovely country walk. This hotel is wonderful; we felt relaxed from the moment we walked into the gardens before checking in. Our room 'Doves' was incredible, with a bath that overlooked the gardens. We ate in the restaurant both nights - the 8 course tasting menu with wine flight was fantastic, and good value I thought for about £100 each. The brassarie menu was also lovely, as were our breakfasts - one of which we ordered as breakfast in bed. Service was very good throughout our whole stay too. We ate and drank our way through a very enjoyable weekend with a total bill of £600 for two nights. We just wish we could get married here, but sadly they don't do weddings! Highly recommend going here, do it! X Collapse
A perfect hotel - a beautiful spot to unwind!
Stay Date: 04/2017, Sheenac wrote this review.
Just back from a wonderful 2 nights at The Close Hotel. The hotel is simply perfect. Everything from the moment we booked was brilliant. We had booked a special deal including dinner and as soon we we booked we were emailed to ask what time we would … See more
Just back from a wonderful 2 nights at The Close Hotel. The hotel is simply perfect. Everything from the moment we booked was brilliant. We had booked a special deal including dinner and as soon we we booked we were emailed to ask what time we would like to reserve a table, which was a nice touch as you don't want to turn up at the hotel and not get the time you want. We then had to change the date of our visit and Sonia was so helpful in allowing us to change even though we were moving to dates that the offer didn't apply. Helpful reminders including directions were emailed just before arrival. On arriving the car park is accessed from behind the hotel, it would be easy to get lost but the instructions were clear. Walking in to the hotel garden was magical, the scent from the flowering magnolia was amazing and the garden is a real wow! The lovely Sonia gave us the warmest of welcomes and took us up to our room "Doves". It was beautiful. A huge room with 2 enormous floor to (very high!) ceiling windows. A super king sized four poster looked hugely inviting and yet looked small in the vast room! The bathroom again had a huge sash window (with shutters) and a massive freestanding bath and separate double shower. The room overlooked the gardens and there was no noise from the town, just birds. Dinner was fabulous, we are both from the restaurant menu and the brasserie. The food was some of the best I have had in a long time. Beautifully presented and delicious flavours. I would highly recommend the 3 course gourmet menu (which came with additional nibbles, amuse Bouche and a pre-desert). It was included in the dinner inclusive rate. In fact I think if I had one suggestion to the hotel, they should make it clearer that that menu is included as it is so incredible. The service was throughout our whole stay impeccable. Breakfast had everything you could want and some lovely extras like honeycomb, 5 different juices, special yogurts, fruit etc on top of the normal things you would expect. All of the highest standard Fabulous cooked breakfast, first class black pudding, bacon etc. We were lucky enough to have great weather and enjoyed sitting out in the garden having a drink.. the most perfect spot. I would highly recommend this hotel. I've stayed in many hotels all over the world and can honestly say it's one of the best I have ever stayed in.. a real gem! Collapse
Wonderful cream tea in the garden.
Stay Date: 04/2017, MrsG20 wrote this review.
My husband and I popped in to The Close Hotel for a superb cream tea. The sun was out so we chose to sit outside in a beautiful garden which was very tranquil. The waiter was very polite and attentive throughout and it was like going back in time whe… See more
My husband and I popped in to The Close Hotel for a superb cream tea. The sun was out so we chose to sit outside in a beautiful garden which was very tranquil. The waiter was very polite and attentive throughout and it was like going back in time when manners mattered. When the scones arrived we were delighted to find that there were two scones each and a generous helping of jam and cream. They were lovely and light and well worth the extra calories as we each managed to eat both scones! Would thoroughly recommend The Close Hotel to anyone wanting to stop and relax while enjoying a super cream tea. Collapse
more than 5 for rating
Stay Date: 03/2017, zazu2012 wrote this review.
Delightful, relaxing get away hotel on a dreary weekend. Excellent service. the room, although small was well appointed with comfy bed and wonderful fresh linen. Great food for dinner and a delicious breakfast. How many hotels have a honeycomb to tak… See more
Delightful, relaxing get away hotel on a dreary weekend. Excellent service. the room, although small was well appointed with comfy bed and wonderful fresh linen. Great food for dinner and a delicious breakfast. How many hotels have a honeycomb to take a spoonful of honey from? Delicious fresh fruits. Perfect. Oh, and through the rain we could see a wonderful secluded and secret walled garden. Collapse
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