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Hotel Facilities & Services
- Total Floors Number: 14
- Total Rooms Number: 174
- Non-Smoking throughout the hotel
- 24 hour front desk
- Lift to all Floors
- Internet Access
- Air Conditioning
- Room Service Not 24hr: Yes
- Non Smoking Rooms
- Pay Movies
- Iron/Ironing Board
- Cable/Satellite TV channels
- Parking at Hotel Cost: $25.00 Per 24 Hours
- Gym Free: No
- Name: Sacramento International Airport
- Distance: 19.7 kilometres
- Cots/Cribs Free: No
Bar and Restaurant
- Bar in Hotel
- Restaurant in hotel
- Nearest Airport Name: Sacramento International Airport Distance: 19.7 kilometres
To view our full selection of accommodation in Sacramento, view our hotels in Sacramento page.
TripAdvisor Traveller Rating
- Overall: based on 747 reviews
- Sleep Quality:
Unique, historic hotel
Stay Date: 12/2016, chardob wrote this review.
Some historic hotels are charming in spite of the discomfort, but the Citizen has done a great job of being both historic AND a comfortable place to stay. The lobby is gorgeous with original stone, soaring ceilings, stained glass, and bookcases. The … See more
Some historic hotels are charming in spite of the discomfort, but the Citizen has done a great job of being both historic AND a comfortable place to stay. The lobby is gorgeous with original stone, soaring ceilings, stained glass, and bookcases. The clubby chairs in cozy corners are classic. The lounge is a great place for a drink at the end of the day. If you have a chance to have the small plate appetizer of cheese, nuts, and crispy flatbread, DO IT. Wish I could have brought those flavors home with me. Our room was on the 13th floor, directly across from the elevator. It was a business trip and we had two double beds, just as requested. The rooms are all different, but have comfy beds (and I'm picky with bad back!), and old style bathrooms. Loved it! Other reviewers have mentioned the noise. On the 13th floor we did not have much street noise. The heating system was a little loud, and we could hear the elevator going up and down, as well as people in the hall. BUT. If you want a hotel that is insulated with modern materials, go to a modern hotel. The noise was not bad, and the hotel does provide earplugs with the bath supplies. I am used to bringing earplugs to hotels anyway, since you never know, and i wasn't bothered by the noise level even being across from the elevator. The historic political cartoons around the hotel and in the rooms extend the feel of a old time press club. Highly recommend. And don't forget the cheese plate! Collapse
Historic, well appointed and friendly
Stay Date: 11/2016, kc~in~motion wrote this review.
This was about the third time I have stayed at the Citizen. I have always found it to be immaculately clean, with very comfortable rooms and beds and spacious bathrooms with decent toiletries. From the valet who takes your car to the desk staff to ro… See more
This was about the third time I have stayed at the Citizen. I have always found it to be immaculately clean, with very comfortable rooms and beds and spacious bathrooms with decent toiletries. From the valet who takes your car to the desk staff to room service and bell staff, everyone is genuinely warm and helpful. For me and clearly for many other guests, one very desirable feature is their truly dog friendly policy with no surcharges. Unlike some other guests I have not had a problem with sound proofing. It was always very quiet. If you enjoy old buildings with really interesting detail and/or you are a politics junkie you will certainly get a special kick out of the Citizen, the first skyscraper in California built in 1925 and filled with political cartoons and memorabilia especially about the California legislature. My room had some very pointed and amusing cartoons about Jesse Unruh of all people. I highly recommend the hotel; it has a great location in the downtown area walking distance from old town, the Capitol buildings Crocker Museum and other points of interest. Temple Coffee, Sacto's best, is right around the corner. The Citizen's restaurant also puts out a great meal. For breakfast we spoiled ourselves with the griddlecakes off the room service menu - they were fantastic. Collapse
Pre- wedding stay
Stay Date: 11/2016, Melsa M wrote this review.
I stayed at the citizen on November 18th the night before a friend's wedding with the bridal party. The rooms were nice and the bathroom was quite spacious. There was also a keurig machine in the room which was a huge help early in the morning. The o… See more
I stayed at the citizen on November 18th the night before a friend's wedding with the bridal party. The rooms were nice and the bathroom was quite spacious. There was also a keurig machine in the room which was a huge help early in the morning. The only downside was that the beds were the most uncomfortable ones any of us have ever slept in! The parking was also a bit tricky ( we ended up finding street parking after driving around because valet was 25$) and some of the surrounding streets were a bit sketchy. Collapse
Terrible soundproofing - ruined our Thanksgiving
Stay Date: 11/2016, Chi H wrote this review.
Before I go on to point out why this hotel deserves no star, I will point out the restaurant staff and servers were very courteous and personable. The building also has a certain architectural charm. That said, this establishment is really ill-prepar… See more
Before I go on to point out why this hotel deserves no star, I will point out the restaurant staff and servers were very courteous and personable. The building also has a certain architectural charm. That said, this establishment is really ill-prepared for its pet-friendly policies. I have seen reviews elsewhere that detailed the problems with noise in this hotel. Sometimes these complaints were dismissed as unfortunate confluence of bad circumstances. Having stayed in this hotel myself, I can say that structural and staff-related issues make the pet-friendly policy at this hotel incompatible with guest comfort, issues that cannot be dismissed so easily by management as mere "bad luck". The biggest problem is that soundproofing is non-existent in this hotel. We were treated to the sound of a barking dog early in the morning on Thanksgiving. What were we thinking, hoping to catch a good night's sleep after a long day's travel by staying at this boutique hotel with the Marriott promise of comfort. To be fair, the hotel may be constrained by preservation rules when they remodeled the interior. I will give them the benefit of the doubt as to why their sound insulation is deficient. But it does not change the fact that it is deficient, and their policy regarding pets needs to account for this fact. In this instance, common sense failed them. Adding to this problem is the poor management at this hotel. When we complained about the barking, the manager on duty that day (Joe?) decided the solution was to move us at our inconvenience, rather than remove the barking nuisance from the property. His attitude was unprofessional, and his judgment was poor. It is baffling that someone with his poor judgment and lack of professionalism can be a hotel manager at a Marriott property, let alone interface with any customer. There are many lodging establishments that are pet-friendly and do it well. The Citizen, unfortunately, does not. Until they revisit their pet policy vis-a-vis their non-existent sound insulation and ill-prepared management staff, The Citizen is nothing more than a dog kennel that occasionally pretends to care about the comfort of its human guests. Perhaps bad luck did play a role - we picked this hotel for Thanksgiving. Collapse
Convenient Location, Quirky Political Cartoons
Stay Date: 11/2016, BerkeleyJohn wrote this review.
This is the first time I stayed at this hotel, in the Marriott chain, and I had read the reports warning about noise so I had requested a "quiet" room. My room (801) had a good desk and a couple of comfortable reading chairs, but the view from the wi… See more
This is the first time I stayed at this hotel, in the Marriott chain, and I had read the reports warning about noise so I had requested a "quiet" room. My room (801) had a good desk and a couple of comfortable reading chairs, but the view from the window was of some large canopy, so I could only look skyward. I heard a little street drumming around 5:00 PM but otherwise it was quiet. The lighting in the bathroom was very dim except during the day when a huge window let in plenty of light. As others have noted, the hotel is very convenient to the new arena (we were here to see a basketball game) and the Capitol area, and there is also a large homeless population in the area around the hotel. Sadly the hotel restaurant, The Grange, was not available when we were here so we had breakfast in the mezzanine. We waited over an hour for our food, after twice asking about it. We were told that our order was "lost". An assistant manager came and apologized and both he and our server said that our breakfast was comped. Fortunately we were not in a hurry, but that can't be the situation with most people having breakfast. So our tip is monitor any food orders with your waiter. The valet parking is $28 (self parking in the city lot is $20), and he even arranged to charge my electric car (free in the city lot). Staff (valet, front desk) were very pleasant and professional. Based on this experience, I would return. You can have a good stay if you specify a "quite room" when reserving your room. Collapse
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