Cedar Tree Hotel
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The Cedar Tree Hotel in Rugeley, Staffordshire is situated just 5 miles away from the attractive city of Lichfield with its historic cathedral and also close Cannock Chase, a renowned local beauty spot with a museum and is ideal for picnics and a variety of activities including Go Ape, walking and cycling.
The Stafford area offers a variety of leisure facilities and attractions suitable for all the family, including many golf courses as well as the popular theme parks Alton Towers and Drayton Manor Park. The Cedar Tree Hotel is centrally positioned between the M6 and M42 motorway networks, so Wolverhampton, Stafford and Birmingham with its National Exhibition Centre, are all within easy reach.
The Cedar Tree Hotel offers comfortable bedrooms for relaxing in after a busy day visiting the attractions and sights of the area. The bedrooms each come with en suite bathroom, television, direct dial telephone, iron and ironing board and coffee making facilities.
Hotel Facilities & Services
- Total Rooms Number: 33
- Tea and Coffee Making Facilities
- Room Service Not 24hr: Yes
- Iron/Ironing Board
- Name: RUGELEY
- Distance: 1 kilometre
- Name: BIRMINGHAM INTERNATIONAL
- Distance: 30 kilometres
Bar and Restaurant
- Bar in Hotel
- Types: Pets accepted on request with hotel
- Cost: £10.00 per night
- Nearest Rail Name: Rugeley Distance: 1 kilometre
- Nearest Airport Name: Birmingham International Distance: 30 kilometres
To view our full selection of accommodation in Stafford, view our hotels in Stafford page.
SuperBreak Customer Rating
- Overall: SuperBreak Overall Rating: 4.0 out of 5 based on 1 review
- Sleep: SuperBreak Sleep Rating: 5.0 out of 5
- Breakfast: SuperBreak Breakfast Rating: 5.0 out of 5
- Staff: SuperBreak Staff Rating: 5.0 out of 5
- Location: SuperBreak Location Rating: 4.0 out of 5
TripAdvisor Traveller Rating
- Overall: based on 135 reviews
- Sleep Quality:
Stay Date: 21/08/2011, a customer who stayed in this hotel wrote this review.
My kids wanted to go to alton towers and finding out Superbreak did a hotel stay as well as tickets for theme park was great...Kids stayed free in hotel which was clean and friendly...Would definately stay here again. See more
My kids wanted to go to alton towers and finding out Superbreak did a hotel stay as well as tickets for theme park was great...Kids stayed free in hotel which was clean and friendly...Would definately stay here again. Collapse
Overall Hotel Rating: 4 out of 5
- Destination: 4 out of 5
- Sleep: 5 out of 5
- Breakfast: 5 out of 5
- Staff: 5 out of 5
- Alton Towers: 5 out of 5
Hurrendous. Utterly disgusting. Avoid like the plague
Stay Date: 08/2017, Victoria B wrote this review.
Never in my life have i ever seen such a dirty hotel room. It was a very last minute booking so i didnt read any reviews especially knowing a few years it was a decent hotel. Well wow i will never make that mistake again. Very old and run down and i… See more
Never in my life have i ever seen such a dirty hotel room. It was a very last minute booking so i didnt read any reviews especially knowing a few years it was a decent hotel. Well wow i will never make that mistake again. Very old and run down and in desperate need of modernisation but that is no excuse for how dirty the room was. Absolutely appalling. The room was thick with dust and cobwebs. The carpert in the bathroom was rotten. You could clearly see the carpet wasnt hoovered behind doors, inbetween furniture and round edges. The only reason we stayes was because i became unwell and was unable to travel or we would of left. We also booked a double room but the bed was 3/4. My partner is 6"5 and i myself am 5"11 so not much room and was very uncomfortable. No refreshments in room has to go down stairs for them. Complained on departure and staff not particularly bothered, told me to email. Which i have certainly done because this was horrendous and totally unacceptable. Collapse
Terrible! Don't do it.
Stay Date: 08/2017, Mirandah D wrote this review.
Well well well. Where do I start. Vile hotel who ever thinks this is suitable standards to sleep in is deluded. If I could swear on here I would. Avoid avoid avoid. My four year old even said this is dirty mummy!!
Well well well. Where do I start. Vile hotel who ever thinks this is suitable standards to sleep in is deluded. If I could swear on here I would. Avoid avoid avoid. My four year old even said this is dirty mummy!! Collapse
Disgusting poor facilities
Stay Date: 07/2017, Ei222 wrote this review.
Booked hotel as was going to a wedding reception near by , but after checking in and paying my monies I went to a room that was run down and dirty with cobwebs old furniture but thought ok yes it's not a premier inn! But soon realised after trying to… See more
Booked hotel as was going to a wedding reception near by , but after checking in and paying my monies I went to a room that was run down and dirty with cobwebs old furniture but thought ok yes it's not a premier inn! But soon realised after trying to charge phones it had no power through sockets so my partner went to reception to inform them to which there reply was " sorry nothing I can do "!! But you can charge phones out here. To this I then went to reception and said the room is not fit to stay in in if any private landlords were renting stuff out like this the places would be condemned. After promises and promises saying I will get my monies back as I didn't spend longer than 10minutes there I've had many communications with the receptionists and even spoke to the owners son but it seems they just like giving false hope over the phone and hope you'll give up! I've been in contact with booking.com who I did the booking through and they haven't had much luck either. This is email they sent me !!! Booking.com Home | FAQ Manage booking Dear Eirwen Lewis, Thank you for choosing Booking.com, my name is Brittany and I humbly thank you for giving me the opportunity to work with you today. We’re sorry to hear about your experience at Cedar Tree Hotel but at the same time we would like to thank you for taking the time to notify us of the situation. Here at Booking.com we act as intermediates between guests and accommodations. On our website we offer a wide variety of options - every accommodation type from tents to luxury resorts to suit every budget and style in over 80.000 global destinations. And to help our customers pick and choose their accommodation, we offer helpful information and tools, such as verified guest reviews and price information that allows guests to make price-value trade-offs. For accommodations the Booking.com website is a unique platform to advertise their own property, and because the properties themselves provide all the data on their facilities, they are also responsible for all the information provided to you. We’ve reviewed your complaint and noticed that 448 real guests have already voiced their opinion on the property and rate it at a 6.0. What we can learn from the comments is that there is some room for improvement, and issues such as dated facilities, and intermittent wifi were mentioned in several reviews. If you value good hotel facilities and services, we’d advise you to book accommodations with an average rating of 7 or higher. We also recommend reading some of the reviews, as they are all written by actual guests. Because of our dedication to customer satisfaction, we would like to offer you monetary compensation and refund you 11 euro. Please confirm your acceptance of this offer by replying to this email, and we will arrange the refund as quickly as possible. Once again, we’re truly sorry that your stay at Cedar Tree Hotel did not meet your expectations and would like to apologise for any inconvenience this situation has caused. We value the feedback you’ve provided as it will help us and Cedar Tree Hotel to improve the quality of the services we offer. Thank you again for choosing Booking.com. We hope to have the pleasure of serving you again in the future. Kind regards, -- Brittany M. Booking.com Customer Service Team Eirwen, you may receive an invitation to share your feedback on your recent experience with Booking.com Customer Service. We’d love to hear your thoughts on what we're doing right, and what we could do better. To change or upgrade your reservation, click here. - Booking.com Customer Service Team Collapse
Avoid at all costs
Stay Date: 07/2017, hjs29 wrote this review.
I would strongly advise DO NOT stay here,staff were rude and offered no solution to having no hot water,mouldy and filthy rooms which clearly have not been cleaned at all, have taken extensive photographs, wallpaper damp, mouldy, peeling and just pap… See more
I would strongly advise DO NOT stay here,staff were rude and offered no solution to having no hot water,mouldy and filthy rooms which clearly have not been cleaned at all, have taken extensive photographs, wallpaper damp, mouldy, peeling and just papered over holes in the wall, the extra bedding was just shoved in bottom of wardrobe not washed or folded, was a dirty grey colour and smelt very strongly of damp which filled the room, the rubbish from previous guests was just thrown out the window and filled the balcony, the window sill was broken and hanging off in mid air, the window locks were also broken allowing anyone access if they so chose. When asking the staff for help or a solution the response we were met with was "what do you want me to do about it??" There was no tea/coffee facilities or wifi as offered when booking, when asked about wifi we were told "it must be your phones, wifi isn't very good here anyway you'll have to go downstairs" which isn't very helpful when you've a newborn and partner in the army abroad so can't contact. We had five adults, a 6 yo, two 4yo and a new born with us but still offered no solutions, or even any concern for the children health especially with the copious amounts of mould and damp. I would have assumed we have just been very unfortunate with this room but sadly we have booked three rooms totalling almost £200 for one night and all three are in exactly the same state, we are very disappointed and disgusted with the condition of the hotel through out and lack of customer service and motivation from staff, on speaking with other guests we are aware this is the general way in how guests are treated. This is by far the WORST hotel we have stayed in and never will again. I have just returned to collect my charger to be told it's not here, so staff obviously think it's ok to steal too, I've been told I'm Lieing about asking for support with the above issues and there's nothing wrong with the rooms, "if there is, why didn't you complain last night?" Charming attitude to have when giving an honest review of the hotel Collapse
Avoid if you can
Stay Date: 07/2017, Klaus3121 wrote this review.
Cheap yes but to be honest the place wants knocking down. Dark and gloomy inside, only coffee facilities were in the bar nothing in the rooms. Carpets rotten and frayed Room smelt of wet dog with mold on the walls Cheap old fluorescent energy saver b… See more
Cheap yes but to be honest the place wants knocking down. Dark and gloomy inside, only coffee facilities were in the bar nothing in the rooms. Carpets rotten and frayed Room smelt of wet dog with mold on the walls Cheap old fluorescent energy saver bulbs gave a nice orange gloom to the room. No hot water in the morning at all meaning we couldn't try out the rusty shower...shame. Reported the problem and told it was going to be looked into. The problem was not resolved by the time we left so I mentioned it again on check out. We were told the boilers were working, clearly not as there was no water coming out the pipes!! Asked to see the manager only to be fobbed off with they don't have one?? All complaints to be filed through their general inquiries email (which I shall be doing). The place is a joke. Collapse
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