Castle Hotel Windsor - MGallery by Sofitel
(Windsor) 4 4 Star:
The Castle Hotel Windsor - MGallery by Sofitel commands a fantastic location just 2 minutes walk from the main gate of Windsor Castle, with a great view of the Changing of the Guard procession. The hotel is also just 10 miles from Heathrow Airport and has easy access to the centre of London and all the major attractions of the capital.
Inside the Castle Hotel Windsor - MGallery by Sofitel guests will find an elegant mix of classic and contemporary design within spacious, bright and comfortable guest rooms. Each of the hotel bedrooms come equipped with modern amenities such as free wireless internet access, complimentary Tea & Coffee facilities, satellite TV, air-conditioning, telephone, radio and mini-bar. The Mercure Castle Hotel is also well prepared for business parties, with 11 well appointed meeting rooms that hold up to 400 people and are ideal for conferences, training days and large group meetings.
The hotel is also home to the luxurious, 2 AA Rosette awarded Eighteen Restaurant which serves delectable international cuisine throughout the day and evening, in contemporary yet comfortable surroundings. Visitors to the Castle Hotel Windsor - MGallery by Sofitel can also enjoy excellent afternoon tea in the relaxed Lounge and a fine range of specialist cocktails and other drinks in the hotel’s atmospheric Bar@18.
Hotel Facilities & Services
- Total Floors Number: 3
- Total Rooms Number: 108
- Non-Smoking throughout the hotel
- 24 hour front desk
- Multilingual Staff
- Concierge Desk
- Tea and Coffee Making Facilities
- Internet Access
- Air Conditioning
- Mini bar
- Room Service 24hr: Yes
- Non Smoking Rooms
- Direct Dial Telephone
- Iron/Ironing Board
- Laundry/Dry Cleaning Services
- Housekeeping (daily)
- Sofa Beds Children Only: 12
- Parking at Hotel Cost: £20.00 Per 24 Hours
- Name: WINDSOR & ETON CENTRAL
- Distance: 0.25 mile
- Name: HEATHROW
- Distance: 9 miles
- Cots/Cribs Free: Yes
- Interconnecting Rooms
Bar and Restaurant
Breakfast served from
- Saturday/Sunday: 07:00
- Monday to Friday: 06:30
Breakfast served to
- Saturday/Sunday: 10:00
- Monday to Friday: 09:30
- Bar in Hotel
- Restaurant in hotel
- Children's Menu available
- Highchairs available
- Guide dogs only
- Nearest Rail Name: Windsor & Eton Central Distance: 0.25 mile
- Nearest Airport Name: Heathrow Distance: 9 miles
To view our full selection of accommodation in Windsor & Area, view our hotels in Windsor & Area page.
SuperBreak Customer Rating
- Overall: SuperBreak Overall Rating: 4.5 out of 5 based on 18 reviews
- Sleep: SuperBreak Sleep Rating: 4.4 out of 5
- Breakfast: SuperBreak Breakfast Rating: 4.6 out of 5
- Staff: SuperBreak Staff Rating: 4.5 out of 5
- Location: SuperBreak Location Rating: 4.7 out of 5
TripAdvisor Traveller Rating
- Overall: based on 1737 reviews
- Sleep Quality:
Stay Date: 20/06/2014, a customer aged 25-44 who stayed in this hotel wrote this review.
Very good hotel, good breakfast, great time had by all. See more
Very good hotel, good breakfast, great time had by all. Collapse
Overall Hotel Rating: 4 out of 5
- Destination: 5 out of 5
- Sleep: 4 out of 5
- Breakfast: 4 out of 5
- Staff: 3 out of 5
- Royal Ascot: 5 out of 5
- Windsor Castle: 4 out of 5
Friendly staff, lovely hotel rooms....be careful what meeting room you book
Stay Date: 12/2017, BobBlogger wrote this review.
Stayed here for three days (2 nights) the car park is very small and you may need to double park. There is very mixed feedback from the staff on paying for parking we had people that didn’t have to pay and others that did. It all seemed to come down … See more
Stayed here for three days (2 nights) the car park is very small and you may need to double park. There is very mixed feedback from the staff on paying for parking we had people that didn’t have to pay and others that did. It all seemed to come down to who you spoke to. However all the staff are lovely and helpful...if a tad confused over parking? The hotel is in a great location just up from the high street. The bedrooms are well equipped and high quality with good quality (white company) soaps and shampoos. The beds large with good quality bedding and pillows. The breakfast is very very nice with continental and cooked options, I had eggs Benedict which was lovely. We had a meeting room for around 40people unfortunately we had a large group in a room above us which made the room very noise. The hotel were helpful but there was not much we could do. So my tip is check the room and also who is in the rooms around you to avoid this. We also found lunch a bit random, all three days they served fish with no obvious thing to accompany it? No real salad options. It was all tasty but none of the options really made sense, lots of people said it was random. Overall a good hotel, great location. Lovely staff, great rooms..just check the meeting rooms and food on offer at lunch Collapse
Very nice and with great location
Stay Date: 11/2017, Juan G wrote this review.
Very nice British style hotel where they take care of every single detail and decoration. The rooms are really comfortable, calm and clean. The location is perfect, close to the Windsor Castle and roughly 20 min away from the Heathrow Airport. The… See more
Very nice British style hotel where they take care of every single detail and decoration. The rooms are really comfortable, calm and clean. The location is perfect, close to the Windsor Castle and roughly 20 min away from the Heathrow Airport. The food is quite good. Perfect breakfast and a very good menu designed by a popular chef. I would come back for sure. Collapse
Great location and staff
Stay Date: 11/2017, Dolcoath wrote this review.
Having made a mistake last year, booking a cheap hotel that was aweful, we decided to pay a little more and booked the Castle Hotel for a pre Christmas weekend break. Located in the centre of the town, it is yards from the Castle and minutes from the… See more
Having made a mistake last year, booking a cheap hotel that was aweful, we decided to pay a little more and booked the Castle Hotel for a pre Christmas weekend break. Located in the centre of the town, it is yards from the Castle and minutes from the main shopping area adjacent to the station. From the moment we arrived the staff were excellent. The car park is tight but a member of staff came out and helped, the receptionist was welcoming. Our room on the second floor at the front of the hotel was quiet and the Castle was visible. Although we only ate from the snack menu, the food was very good. In the bar, the bar manger Andy, was very friendly, knowledgeable and engaging with all his customers. In summary we throughly enjoyed our stay and are intending to rebook for next year. Collapse
fabulous 4 night stay
Stay Date: 11/2017, 2108garybrum wrote this review.
Stayed at the Castle hotel in November 2017. Originally in the William Want suite, but there was some small issues with the room, without issue the staff moved us in the suite upstairs tat was in my view even better. The suite was the Richard Martin… See more
Stayed at the Castle hotel in November 2017. Originally in the William Want suite, but there was some small issues with the room, without issue the staff moved us in the suite upstairs tat was in my view even better. The suite was the Richard Martin Suite that was more open plan with a very large bath so luxurious :) Staff could not have been more helpful a credit to the Accor group and nothing was too much trouble, if the manager is reading this review please pass on out grateful thanks. We usually stay in London every November for a conference, but from now on we will be staying at the Castle hotel Windsor. Only down side was spent a lot of money in Windsor Christmas shopping, LOL, Windsor is such a nice place to stay and shop. Collapse
Stay Date: 12/2016, Michelleeeee wrote this review.
We stayed in December 2015, very nice hotel, bar staff were very slow. Rooms were nice but water went whilst staying, we did receive a refund so wasn't too bad. Excellent location directly opposite Windsor Castle. I would stay again
We stayed in December 2015, very nice hotel, bar staff were very slow. Rooms were nice but water went whilst staying, we did receive a refund so wasn't too bad. Excellent location directly opposite Windsor Castle. I would stay again Collapse
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