Britannia Hotel Manchester
(Manchester) 3 3 Star:
Per Person Per Night
- Landmark Manchester hotel
- 5 minute walk from Manchester Piccadilly
- 2 bars & 2 restaurants
- Free Wi-Fi in public areas
- Valet parking (chargeable)
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Dating back to 1858 the Britannia Hotel Manchester is grade II listed boasting an amazing detailed balconied stairway throughout the building. All 363 bedrooms at the Britannia Hotel Manchester are tastefully decorated and furnished with TV, hairdryer, trouser press, tea and coffee making facilities. The hotel offers 2 great restaurants; Jenny’s (Traditional English) and the Overstuffed Pizzeria (Italian). In addition this Manchester city centre hotel features the Cromptons Bar being the quiet, ambient residents bar to Bar Wave, a popular and vibrant bar, open till late for residents and non-residents. Free Wi-Fi is available in public areas. All bedrooms have Wi-Fi access and guests can benefit from two 20 minutes complimentary sessions per day. Charges apply for unlimited Wi-Fi access.
- Tea and Coffee Making Facilities
- Room Service 24hr: Yes
- Non Smoking Rooms
- Ground Floor Rooms
- Direct Dial Telephone
- Offsite Parking Distance: Adjacent
- Name: MANCHESTER PICCADILLY
- Distance: 0.5 kilometre
- Name: MANCHESTER
- Distance: 8 miles
- Cots/Cribs Free: No
- Interconnecting Rooms
Bar and Restaurant
- Bar in Hotel
- Restaurant in hotel
- Children's Menu available
- Guide dogs only
- Nearest Rail Name: Manchester Piccadilly Distance: 0.5 kilometre
- Nearest Airport Name: Manchester Distance: 8 miles
To view our full selection of accommodation in Manchester, view our hotels in Manchester page.
SuperBreak Customer Rating
- Overall: SuperBreak Overall Rating: 3.7 out of 5 based on 39 reviews
- Sleep: SuperBreak Sleep Rating: 3.8 out of 5
- Breakfast: SuperBreak Breakfast Rating: 4.1 out of 5
- Staff: SuperBreak Staff Rating: 4.2 out of 5
- Location: SuperBreak Location Rating: 4.3 out of 5
TripAdvisor Traveller Rating
- Overall: based on 4202 reviews
- Sleep Quality:
Stay Date: 07/02/2017, a customer aged 45-64 who stayed in this hotel wrote this review.
Room was freezing as window wouldn't seal shut properly. The bathroom light flickered like i.e. a disco light when switched on. The whole hotel needs gutting out and a huge refurb. I would not recommend this hotel to anyone. The breakfast was ok but … See more
Room was freezing as window wouldn't seal shut properly. The bathroom light flickered like i.e. a disco light when switched on. The whole hotel needs gutting out and a huge refurb. I would not recommend this hotel to anyone. The breakfast was ok but everything seemed overcooked or hard/solid probably because it was sat for so long in heated containers to keep it warm. Collapse
Overall Hotel Rating: 2 out of 5
- Destination: 3 out of 5
- Sleep: 2 out of 5
- Breakfast: 2 out of 5
- Staff: 3 out of 5
- Trafford Centre: 5 out of 5
- Effes : 3 out of 5
Stay Date: 04/02/2017, a customer aged 45-64 from SWANSEA who stayed in this hotel wrote this review.
Excellent tickets for Strictly in Manchester. Britannia Hotel superb location however very noisy outside so sleep impacted. Breakfast not wonderful to be honest so not sure if we would stay there again however overall deal was excellent. See more
Excellent tickets for Strictly in Manchester. Britannia Hotel superb location however very noisy outside so sleep impacted. Breakfast not wonderful to be honest so not sure if we would stay there again however overall deal was excellent. Collapse
Overall Hotel Rating: 3 out of 5
- Destination: 4 out of 5
- Sleep: 3 out of 5
- Breakfast: 2 out of 5
- Staff: 4 out of 5
- Strictly Come Danci8ng: 5 out of 5
- Prezzo, Printworks: 5 out of 5
First time in Manchester
Stay Date: 02/11/2016, a customer aged 65+ from LEICESTER who stayed in this hotel wrote this review.
Hotel in a great location - 10 minutes walk from Piccadilly Station. Excellent public transport links to all parts of the city. Manchester is an easy city to explore on foot - even in the rain! Spoilt for choice on what to see - so many interesting p… See more
Hotel in a great location - 10 minutes walk from Piccadilly Station. Excellent public transport links to all parts of the city. Manchester is an easy city to explore on foot - even in the rain! Spoilt for choice on what to see - so many interesting places. Hotel needs to look at Health and safety re: large staircase to the five floors - easy to fall over a banister rail. Otherwise a great escape. Collapse
Overall Hotel Rating: 3 out of 5
- Destination: 5 out of 5
- Sleep: 4 out of 5
- Breakfast: 4 out of 5
- Staff: 3 out of 5
- Art Gallery: 4 out of 5
- Craft and Design Centre: 5 out of 5
- "The Hidden Gem ": 5 out of 5
- China City: 4 out of 5
- Ask: 4 out of 5
Great hotel in centre
Stay Date: 16/11/2014, a customer aged 45-64 from Rotherham who stayed in this hotel wrote this review.
Very good, would recommend. See more
Very good, would recommend. Collapse
Overall Hotel Rating: 4 out of 5
- Destination: 5 out of 5
- Sleep: 4 out of 5
- Staff: 4 out of 5
- Canal Street: 5 out of 5
- Manchester Wheel: 4 out of 5
- Trafford Center: 4 out of 5
Stay Date: 12/2017, Steven J wrote this review.
A hotel out of the dark ages! Not even worth going into detail. Just quite simply an awful experience, and how it can possibly be called a hotel is totally beyond me. Would have been better off sleeping with the poor homeless souls on the steps to … See more
A hotel out of the dark ages! Not even worth going into detail. Just quite simply an awful experience, and how it can possibly be called a hotel is totally beyond me. Would have been better off sleeping with the poor homeless souls on the steps to the hotel foyer! Don’t do it, avoid at all costs! Collapse
Don't book! - would've been dryer in the rain!!
Stay Date: 12/2017, hannah_louise_5 wrote this review.
Booked due to a great deal for £59 on groupon. I now know why this offer was on as no one would pay the actual cost. But I feel like we should've been paid to stay there. We started in room 586 which we were very pleased with on first impressions. W… See more
Booked due to a great deal for £59 on groupon. I now know why this offer was on as no one would pay the actual cost. But I feel like we should've been paid to stay there. We started in room 586 which we were very pleased with on first impressions. We went out and enjoyed our evening. On return at 10.30pm there was a leak in our bathroom ceiling. This left a puddle of water on the floor and seemed to be due to the heavy rain fall that night. We were then moved to room 231 which we were happy with. Around 12.30am the room above us seemed to be having a shower. This sounded extremely loud in our room forcing us to check our bathroom. Around 15minutes later the noise got louder and we could hear dripping in the bathroom. We got out of bed to find that the ceiling in this room was leaking profusely with a large amount of water on the floor. This was leaking not only from the gaps in the ceiling but also through the spot light fittings which we found very alarming. It was clear that it was a fault with the waste pipe from the above shower and the waste was coming through our ceiling. The manager came to assess the situation and asked if we would stay in the room if it was cleaned. We obviously didn't want to and asked to be moved for the second time. We were then put in a tiny room on the top floor. This had a bad smell and was very dusty. The walls were as thin as paper and the bed was extremely lumpy. The reception staff said it was a reoccurring problem and leaks are appearing in several rooms regularly. The staff helping seemed embarrassed about the problems but were otherwise helpful. I will never stay here again and don't feel that a 10% refund is fair for the lack of sleep you get when paying for comfort. They should be ashamed of this hotel and start renovating before it's too late. Also the car park was small and a one in one our system so we had to wait 30minutes for a space. When we tried to call more than 3 times no one picked up. AWFUL service. Collapse
Stay Date: 12/2017, RijR wrote this review.
Shower doesn't stay hot, habe to pay for Wi-Fi (£7 a day for 2 device), bouncer on the door for the clientele, each night ive stayed there's people having sex very loudly on either side - usually i wouldn't care bit on a weekday, surely not. No main… See more
Shower doesn't stay hot, habe to pay for Wi-Fi (£7 a day for 2 device), bouncer on the door for the clientele, each night ive stayed there's people having sex very loudly on either side - usually i wouldn't care bit on a weekday, surely not. No main lights just a lamp. Sockets really far from the bed, a "double room" is a three quarter sized bed, reception ate pretty useless. Sent me to an ironing room to iron my shirt on some dodgy irons - I didn't bother. I'd save your money and when suggest going further out and paying more to avoid this, very bad hotel. Collapse
Great value for money
Stay Date: 11/2017, ARKAYESS wrote this review.
The Britannia is in a good location, a short walk from Picadilly station. Its a big hotel, traditional and a little dated, but great architecture and lots of interesting features. Lots of character though, and the room was warm, clean and comfortabl… See more
The Britannia is in a good location, a short walk from Picadilly station. Its a big hotel, traditional and a little dated, but great architecture and lots of interesting features. Lots of character though, and the room was warm, clean and comfortable. The bathroom was also clean, with a good shower. Friendly staff, prompt booking in and , for a City Centre hotel, great value for money. Would definately stay here again, would have no problem recommending to anyone Collapse
This hotel needs closed, demolished, rebuilt and restaffed. WORST HOTEL EXPERIENCE EVER.
Stay Date: 11/2017, Gary T wrote this review.
We arrived on Tuesday, November 7 and departed on Wednesday, November 8. We had already been in Manchester for two days prior to this and had stayed at Q Midland Hotel, a four star hotel. We chose to stay at Britannia Hotel for nostalgia reasons on… See more
We arrived on Tuesday, November 7 and departed on Wednesday, November 8. We had already been in Manchester for two days prior to this and had stayed at Q Midland Hotel, a four star hotel. We chose to stay at Britannia Hotel for nostalgia reasons on our final night in Manchester. We were aware in advance that the Britannia Hotel was a three star hotel, but we didn’t expect there to be much difference between a three and four star venue, certainly not much that we would notice in one night. The nostalgia I refer to was that my partner and I had stayed back in 2008 when we took a weekend trip to Manchester. We enjoyed the hotel and the location back then. All we needed from this particular stay was to be checked in, afforded a few hours quality rest / sleep (as we had been quite late the previous night), and then a night’s sleep following the show we were attending in Manchester Arena. We paid £149 to stay in the four star Q Midland Hotel on Monday, November 6. We were charged £114 to stay in Britannia hotel on Tuesday, November 7. The £35 price difference and the difference we noticed between the hotel we had stayed in the previous night, and also this hotel from our previous stay, was simply astounding. We were disgusted that we had paid for a stay in an establishment that it appeared had just given up, when we could have stayed in a Premier Inn for example and received a clean room, in good working order and been guaranteed a good night’s sleep. The hotel feels incredibly shabby on entry. The check in staff were incredibly impersonal. We were given only one room key, and it baffles me that a hotel allows smoking rooms in 2017. The hotel floors affording guests smoking rooms simply stank. I’ve stayed in Bed and Breakfasts and hostels that had a more agreeable smell. The lifts barely wanted to work, struggling to close and shuddering as they took us up the floors. The sofas in the common area on the floor below us were visibly torn. The rest rooms downstairs were in appalling condition, swimming in urine with broken door locks and toilet roll holders. The posters advertising eating at the hotel and suchlike were crumpled and gave the appearance of having just been shoved into their holders. This was all before we got to our room. Our room had more wrong with it than it had right with it. We had one free plug to use in our entire room, that wasn’t already supporting lights or the TV. It was on a coffee table away from the bedsides, therefore we had to leave a phone on charge at night and away from the bed, meaning any neighbourly rooms would hear our alarm when it went off. Where it looked like there should be ceiling lights in the walkway to the bathroom, there were two unfilled holes in the roof. Photos attached. Given the cleanliness of the hotel in general, I was fearful for what would be able to gain access to our room that we were to sleep in through these holes. I accept that the hotel rooms have freestanding lampshades to make up the light, rather than any standard ceiling lights, but the level of light provided by the almost dim bulbs was barely enough for my partner to even come close to attempting to put her makeup on and get ready. The rooms were depressingly dull. We had a rather thin door separating us from the room adjacent to us, and we could hear absolutely every word they spoke and the same with whatever TV channel they chose to watch. This led to entirely disturbed, and for the most part a complete lack of, rest. Premier Inn for example would have refunded the cost of our stay for this reason alone. The standard of our bed was entirely unacceptable. It was deeply uncomfortable, and while springs were not poking through, they were very easily felt underneath the thin mattress cover. My partner barely slept due to tossing and turning, and while I was able to get some rest, her tossing and turning prevented me from gaining any meaningful rest at all. The single room radiator barely worked. While I am aware that the hotel runs off central heating, the knob to activate our radiator was initially broken and on the floor. When I managed to fit it, and turn the radiator on, it only heated up halfway up the radiator length. The room was not warm, and we just remained under our duvet while in it. Not that we needed to open the window due to the fact that Tuesday was a rather cold day and the fact that the radiator barely worked, but we couldn’t have opened it had we wanted to as the handle was broken. Photo attached. It was simply hanging off where it should have been. It might have been good to be able to open the window following a shower, as the bathroom simply has no means to extract any of the moisture following a shower, therefore the moisture just clouds up the room, preventing you from being able to get ready. Finally, or at least the point at which I stopped caring, the toilet roll holder snapped when I first went to use it. I presented these problems to reception and was directed to the duty manger, Cecilia, at approximately 5:15pm on Tuesday, November 7. Our taxi to the arena was booked for 5:30pm. I knew we had no time to move room, and knew I would likely be offered free breakfast, but knowing that we had been on the move for the past three days, I knew that we would not have time to have breakfast ahead of departing by check out time the next day, therefore I advised Cecilia that I would request a discount on our room to reflect our experience. Cecilia showed little to no interest, scrawled a few notes as I spoke and seemed frustrated that I wasn’t willing to accept a free breakfast or room move. Her frustration sums up the ignorance of the hotel in general. I had no time to move, we were leaving for a show and when we came back at 11pm we wished to go to bed. I had no time for breakfast as we needed a lie in as we had had late nights and early mornings the previous two days. Further, I had seen the standard of the room the couple we were travelling with were in and it was quite clear that the hotel standard was just poor in general. Cecilia offered me what she referred to as a standard 10% discount that she is allowed to offer guests. If my issues listed above and presented to Cecilia are deemed to be standard, then the Britannia Hotel Manchester should shut its doors. I had a laundry list of problems and I wished to avail of a discounted room rate as a result of such. Clearly, Cecilia was unable to assist further, so I left to go to our show. We returned about 11pm or 11:30 and went to bed, before rising at 10/10:30 to leave at check out at 11am. My partner and I could not get to sleep due to constant footsteps being audible throughout the hotel which clearly has no element of soundproofing in operation. Further, the bed being so uncomfortable allowed no sleep whatsoever. The next morning, rather than our alarms waking us after we eventually became so tired that we had no choice but to fall asleep, we were woken by banging doors next door and in the hallways, conversations in the hallways and the cleaners talking on walkie-talkies in between listening to music while they cleaned adjoining rooms. On checkout I was not asked how my stay was, rather just had my key taken and was told that’s okay. No mention of an apology for the issues encountered, and no noting that the agreed 10% discount had been applied. I asked once again to speak to the manager on duty. I was advised by the reception staff that they would come to speak to me but that they would only be able to offer the standard 10% discount. Again, why my issues given the volume of them warrant a seemingly standard discount is beyond me. Andrew was on that morning and he confirmed to the staff member that he would just be telling me the same, therefore I pointed out that he had no need to waste my time. I presented that failure to address this laundry list of problems with any semblance of seeming to care or empathy, or apology or even basic emotion was pushing me towards making my views on the hotel known on Trip Advisor. No one seemed to care. The Britannia Hotel and its staff seem to have given up. The hotel is a shadow of what it was 10 years ago, and I fail to see how it warrants three stars. This hotel is the dirtiest, basic and uncomfortable venue I have stayed in ever. I mean that. I feel that strongly. I have since emailed this hotel, it’s GM and his secretary almost every day for a month. I received a reply from a nameless advisor offering me £11.40 as compensation. I had to repeatedly chase to eventually receive this. I have since been ignored and my points raised have received no response. This hotel needs closed, demolished, rebuilt and restaffed preferably with a new parent company. It is the worst hotel experience I have ever had in my life. Collapse
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