Bond Place Hotel
2 2 Star:
Per Person Per Night
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The Bond Place Hotel is located in downtown Toronto and is in the heart of the Theatre District, making it easy to navigate your way around the local area. The hotel is also just one block away from the elegant Eaton centre; home to Canada’s leading department stores and speciality shops. Explore the Gardiner Museum, browse the Hockey Hall of Fame or take a trip to Ripley’s Aquarium.
The guest rooms at the Bond Place Hotel are comfortable and provide all of the necessities of home. All rooms include plush bedding, wireless high-speed internet access (chargeable), a spa-inspired bathroom and an LCD TV.
Taste fresh food cooked to perfection at the PomAnar Grill & Juicery restaurant located within the hotel. The hotel is also home to the Bond Place Fitness Centre, a concierge service and a laundry service. Be sure to ask the friendly staff for local tourism information during your stay.
Hotel Facilities & Services
- Total Rooms Number: 280
- 24 hour front desk
- Lift to all Floors
- Concierge Desk
- Tea and Coffee Making Facilities
- Internet Access
- Iron/Ironing Board
- Gym Free: No
- Name: Toronto Pearson International Airport
- Distance: 28 kilometres
- Cots/Cribs Free: No
Bar and Restaurant
- Bar in Hotel
- Restaurant in hotel
- Nearest Airport Name: Toronto Pearson International Airport Distance: 28 kilometres
To view our full selection of accommodation in Toronto, view our hotels in Toronto page.
TripAdvisor Traveller Rating
- Overall: based on 2612 reviews
- Sleep Quality:
Stay Date: 06/2017, Priscilla J wrote this review.
My husband and I visited here when we were on our honeymoon in Toronto. The hotel was in an amazing location right in the shopping Mecca. The hotel room was a little tiny, but the location made up for it. I loved that we could walk everywhere to gre… See more
My husband and I visited here when we were on our honeymoon in Toronto. The hotel was in an amazing location right in the shopping Mecca. The hotel room was a little tiny, but the location made up for it. I loved that we could walk everywhere to great shopping and restaurants. I would stay here again while in Toronto. Collapse
Stay Date: 06/2017, Laura M wrote this review.
On arrival and check in the staff were lovely and friendly. The receptionist did ask to see confirmation of my booking as I'd got a really low price for the hotel. She said it was the lowest she'd seen £200 for 4 nights. Then high-fived me for getti… See more
On arrival and check in the staff were lovely and friendly. The receptionist did ask to see confirmation of my booking as I'd got a really low price for the hotel. She said it was the lowest she'd seen £200 for 4 nights. Then high-fived me for getting such a great deal. Room was cosy. Big enough for me and a 10 year old. Bathroom was modern, spacious and spotless. We were on 2nd floor directly above reception and was a little noisy at times bit we were that shattered from busy days sightseeing it didn't keep us awake and we slept well. Room had a hairdryer, iron and ironing board, fridge and coffee machine. There was a problem with the plug on the sink. Reported at reception as we went out to grab food and it was fixed when we returned 50 minutes later. Staff were always polite and always had a smile and greeted us. Location was great. 2 minutes from Dundas subway and then only 3 subway stops to Union Station where the CN Tower is amongst other local attractions. If you want somewhere busy, easy to get around and lots if places to eat, drink and shop then Bond Place is a great option. Definitely stay here again and would recommend this hotel. Collapse
I hope the Silver Hotel Group reads this
Stay Date: 06/2017, Dagmar G wrote this review.
I hate having to write a bad review because so many people do their best and in this case everything that went wrong, and just about everything did, should be blamed on the hotel group that owns this hotel. We booked the Bond Place Hotel because we w… See more
I hate having to write a bad review because so many people do their best and in this case everything that went wrong, and just about everything did, should be blamed on the hotel group that owns this hotel. We booked the Bond Place Hotel because we were attending a conference nearby and it was on the list for conference goers. The Original business class room that was booked several months earlier was no longer available when I called to reconfirm. We agreed to pay $25 more a night for a newly renovated queen. It is cute and trendy but very cheap looking. A King bed would certainly not fit in this tiny room which is fine for single occupancy but a bit of a problem when another person is part of the equation. The hotel website touts city or lake views but staff said there were none when I phoned. They were right: We have a view of a parking lot. The new immense flat screen tv is not high definition and kind of looks like watching old VHS tapes but it's huge and even looks larger because the room is so small. No tv channel guide is provided even though the binder is supposed to include it. No on-screen channel guide either. It doesn't appear to have been programmed. Calling the front desk did not help either since either no one answers or you are put on hold interminably until you just hang up. The front desk staff are polite but clueless and completely disorganized. I heard one desk staff advising a woman who had a 6:00 pm flight to London that she could leave the hotel at 4:00pm. You would have to already be at the airport at that time never mind leaving the hotel at rush hour on a Friday. Wifi did not work. They were going to charge us for high speed when I reminded them it came with the room. Even with an access code you still get a dial-up slow unsecured network connection at peak times. This was very disappointing in a business situation. At around 11:30pm on June 21st just as I had fallen asleep, the fire alarm rang. We made our way down the fire stairs to the street. It was a false alarm and by midnight we were back in our room. What was remarkable was that the hotel has no emergency plan, no evacuation procedures, and no staff to direct guests or to tell them any information. When we saw the fire trucks leaving we went back in and we saw one person behind the front desk going about his business not helping direct guests back to their rooms. Where was everyone else? I guess they went home and he was just the night clerk whose job description does not include fire evacuation procedures. My other issues are smaller but when aggregated they spell bad management: The floor plan on the door points to where the ice machine is located except there was not one on our floor. When I called the front desk they said there is one on only the 3rd and 15th floors. There 18 floors at this hotel. Amenities and towels are like those at a cheap motel. I don't know if management was trying to help with exfoliation in selecting towels and washcloths that make loofahs seem soft by comparison, but they succeeded in softening my elbows and scratching my face. Hardwood floors that are one month old according to staff, creak but make the room cleaner and appear bigger. They are good for allergy sufferers by their finish is already beginning to come off the edges. The bedding looked rumpled and unfinished. Perhaps bigger pillows or maybe a couple more would make the bed which takes up most of the room look a bit more inviting. The wardrobe and other wood work are supposed to look sleek and modern but they just look like what they are: cheap laminated particle board which is particularly rough looking on the bathroom shelving. How did all this pass an inspection a month ago after the renovation? This is not a $225+ room and probably that is why only one picture of it appears on their website. It's a $100 dollar room with $50 a night service. I checked the CAA guide book and the Bond Place has the lowest at 2 diamonds out of 5. CAA does not go below that rating for any other hotel in Toronto as far as I could tell. I absolutely concur with CAA, the Canadian contingent of AAA. The room's windows were really dirty on the outside. Don't bother downloading the hotel app all you can really do is use it for booking rooms. The biggest irony is the mission statement in the lobby. It's such corporate BS that I took a picture of it as it provides a good laugh and an example for what not to do that could be used to teach management students. In any event, this was a very disappointing hotel stay. My photos show how small the room is and how dated it will look in a year or so. The bathroom is a good size and the best thing about the room. Collapse
Ratty location, they "lost" my reservation
Stay Date: 06/2017, mes227 wrote this review.
Arriving at just before midnight they had no record of my reservation and weren't interested in even looking at my printed confirmation. They did find a room for me for the first night, after 40 minutes (at midnight!) but I was on my own the 2nd nig… See more
Arriving at just before midnight they had no record of my reservation and weren't interested in even looking at my printed confirmation. They did find a room for me for the first night, after 40 minutes (at midnight!) but I was on my own the 2nd night and they were unwilling to lift a finger to help remedy their own error. The location is a ratty part of town and I wouldn't venture out at night. Rooms are small but clean. Coffee maker included but terrible coffee. AC unit in window 18 inches from bed makes it impossible to sleep with it on. And window only opens 2 inches so not possible to cool room without AC. Collapse
Stay Date: 06/2017, SaintsFanGirl wrote this review.
A poor rating might be a bit harsh but definitely below average to me. The Pros- Location. Close Proximity to lots of shopping and eateries. Friendly staff. The staff the I interacted with were really nice and welcoming. Very cold AC. I love when… See more
A poor rating might be a bit harsh but definitely below average to me. The Pros- Location. Close Proximity to lots of shopping and eateries. Friendly staff. The staff the I interacted with were really nice and welcoming. Very cold AC. I love when hotel rooms get cold and stay cold. I like it near freezing when I sleep. The AC definitely lived up to my standards. The Cons- Location. Yes, this is a con as well. The construction across the street was quite noisy at night. There were also several people near the hotel asking for money and just hanging out. I am use to this in a popular/downtown area but didn't notice it as much at some of the other nearby hotels. The WiFi. The WiFi was awful for me. I stayed connected for a couple of minutes at a time and the connection kept dropping. The Rooms. The room was quite small and didn't feel cozy. Just a small plastic chair at the desk that was not comfortable. Other people in our group mentioned their rooms didn't even have a chair. The towels felt like sandpaper and were extra small. No clock, floor length mirror or channel guide. I'd say look elsewhere if you are staying in this area. If you can get this hotel for a bargain and aren't expecting much, go for it. Won't be on my list if I return to Toronto. Collapse
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