Best Western York Pavilion Hotel
(York) 3 3 Star:
Per Person Per Night
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Just a mile from York city centre (and the many attractions youll find there), lies BEST WESTERN York Pavilion Hotel. This beautifully appointed Grade II listed Georgian country house is located away from the hustle and bustle to ensure a peaceful nights sleep, but close enough to the museums, walls, parks and shops that make this ancient city so appealing. York Minster and the free Railway Museum are both a mile away, the racecourse is two miles away and Leeds, Harrogate and Knaresborough lie a little further afield for yet more shops! And getting to these points of interest could not be easier, with free parking making travel by road a relaxing reality, and a ten minute bus service or a calming riverside walk providing equally easy alternatives. And when you return, our friendly and welcoming staff will provide memorable service thatll make you feel utterly at home!
Hotel Facilities & Services
- Total Rooms Number: 57
- Non-Smoking throughout the hotel
- 24 hour front desk
- Concierge Desk
- Room Service Not 24hr: Yes
- Non Smoking Rooms
- Laundry/Dry Cleaning Services
- Parking at Hotel Free: Yes
- Name: York Train Station
- Distance: 2.3 miles
- Name: LEEDS BRADFORD AIRPORT
- Distance: 30.9 miles
Bar and Restaurant
- Bar in Hotel
- Restaurant in hotel
- Nearest Rail Name: York Train Station Distance: 2.3 miles
- Nearest Airport Name: Leeds Bradford Airport Distance: 30.9 miles
To view our full selection of accommodation in Yorkshire, view our hotels in Yorkshire page.
TripAdvisor Traveller Rating
- Overall: based on 1327 reviews
- Sleep Quality:
Yet another awesome stay. :-)
Stay Date: 12/2017, davemeek wrote this review.
Thank you to all of the staff once again for an amazing stay, especially Katy, Abbie, Frankie and Polly. The room was spotless and clean and the food was sublime. After 11 years of coming to The Pavilion, I would recommend this hotel, over all of the… See more
Thank you to all of the staff once again for an amazing stay, especially Katy, Abbie, Frankie and Polly. The room was spotless and clean and the food was sublime. After 11 years of coming to The Pavilion, I would recommend this hotel, over all of the other hotels in York. Dave Collapse
Very pleasant private hotel
Stay Date: 12/2017, Harryonthehill wrote this review.
We stayed here for two nights and were fortunate to be able sbook the only wheelchair accesible room which was quite well desgned although the shower was difficult to use and there was some difficulty gaining side access to the bed. The food is good … See more
We stayed here for two nights and were fortunate to be able sbook the only wheelchair accesible room which was quite well desgned although the shower was difficult to use and there was some difficulty gaining side access to the bed. The food is good and staff absolutely superb; the bar has good draught beers. Collapse
Stay Date: 12/2017, Mark R wrote this review.
We had a nice enough stay. The staff were pleasant and tried hard. We had a bit of an amusing Faulty Towers experience with the breakfast supervisor. Overall... a bit overpriced and the hotel needs a really good deep clean, general tidy-up, new carpe… See more
We had a nice enough stay. The staff were pleasant and tried hard. We had a bit of an amusing Faulty Towers experience with the breakfast supervisor. Overall... a bit overpriced and the hotel needs a really good deep clean, general tidy-up, new carpets and some fresh paint. Probably new mattresses too. Collapse
6 Night Stay
Stay Date: 11/2017, Anonymous3798 wrote this review.
My wife and I stayed at the Best western York Pavilion hotel for 6 nights. Overall we were very pleased with the stay. There was plenty of room in the car park every day. The hotels location was about a 30 minute walk from York City Centre or about a… See more
My wife and I stayed at the Best western York Pavilion hotel for 6 nights. Overall we were very pleased with the stay. There was plenty of room in the car park every day. The hotels location was about a 30 minute walk from York City Centre or about a 10 minute bus journey, however watch out for rush hour, it can add a lot more time on the journey and it's actually quicker to walk. The room was a standard size for a King size bed option, it was cosy and provided us with a comfortable bed, two chairs, desk, bed side tables, wardrobe and ensuite bathroom. Breakfast was done very well and it is easy to understand why it has won awards. An excellently cooked and prepared full English breakfast sets you up for the day. Service was also excellent and the staff very helpful, friendly and not overbearing not just at breakfast but throughout the whole visit. The bar provides a relaxing atmosphere and a pleasant environment in the evenings and the lounge was also a relaxing place to sit relax and have a drink in front of the fire place. The bar staff again were excellent. The menu would really benefit from a few hot food options. As you are a little away from York City centre it would be nice to have the option of some hot food other than at the restaurant. Simple bar food such as jacket potatoes, burgers, chips. The sandwiches were really good however, but it is winter at the moment and these other options would give a more complete bar menu. There were a few concerns but these are not complaints. The room lost a certain amount of romantic atmosphere for us as there were several black and white pictures of male golfers staring out at us as we sat or layed on the bed. Albeit good for the golfing fans that may possibly stay, we found it a bit disconcerting and far from romantic! I would have thought that a more generic style of decorating would suit a larger customer base. If the golfing theme is needed then just keep the room names for those that stay here and visit Fulford golf course. The room was cosy, warm and actually really didn't need any pictures to enhance it. The room we stayed in, room 43, could have done with a small amount of maintenance. Maybe the cleaners can report back to someone if they see any issues. In room 43 the sink plug chain was broken, there were some untidy touch ups on the paint work in the bathroom and the wardrobe hinges made it very clunky to open and close. Not huge issues but it does show a slight lack of maintenance, at least in this one room. From what we saw of the hotel as a whole it was very clean, very well presented and nicely designed and thought out. The lounge could benefit from the furniture being moved around a bit. A whopping great table in the middle seems to be a bit pointless, the wedding paraphernalia could easily be relocated from the table and the chairs moved with more smaller tables organised to make more private 'cubby holes' that are also suitable to sit, drink and eat at. Currently most of the chairs sit around the outside of the room making it awkward to sit facing each other, especially if you would want afternoon tea. The fire place is amazing and we sat very happily opposite it on a comfortable sofa watching the flames and relaxing down from the day. As I said, overall this was a very enjoyable and comfortable stay. To sum up: room good, hotel location good, staff excellent, breakfast excellent, lounge..... just needs rearranging for an excellent, bar good, restaurant excellent, cleanliness excellent, atmosphere excellent. Just a few minor maintenance issues, (which wouldn't stop us from going back), and the black and white golfers pictures for me take one star away, so we rate this hotel 4 stars. Thank you to all the staff for a very enjoyable stay. Collapse
No heat in the room, and it could not be fixed
Stay Date: 10/2017, Martinex wrote this review.
On a six week trip this was our worst stay. Lots of things wrong. Biggest was the fact that the heat in the room was not working. It took 3 phone calls before anyone responded - a manager came to the room, could not figure out why the heat was not… See more
On a six week trip this was our worst stay. Lots of things wrong. Biggest was the fact that the heat in the room was not working. It took 3 phone calls before anyone responded - a manager came to the room, could not figure out why the heat was not on and left. No offer to change rooms and no follow-up. Two more calls and finally someone showed us with a single small space heater and asked - bedroom or bathroom? It went downhill from there Collapse
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