Best Western Plus Castle Inn Hotel
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Set in the calming shadow of Englands highest fells, overlooking Bassenthwaite Lake, BEST WESTERN PLUS Castle Inn Hotel is the ideal location to explore the northern region of the Lake District. From the mysterious trails through Dodd Wood to the glorious views of the surrounding countryside, we can safely say that all rooms come with a view! Add to that more local points of interest like a nesting site of the beautiful Osprey or the majestic Skiddaw Mountain, and youll be hard pushed to find many better settings for a truly relaxing retreat... there really is something for everyone to enjoy! Our extensive leisure and conference facilities add another dimension to this excellent accommodation, while easy motorway access makes anything possible as far as getting out and about (and beyond) is concerned. The hotel has a bronze rating with Cumbria Business Environment Network Scheme, and the family run friendliness is never ending!
Hotel Facilities & Services
- Total Rooms Number: 48
- Non-Smoking throughout the hotel
- 24 hour front desk
- Multilingual Staff
- Tea and Coffee Making Facilities
- Room Service 24hr: Yes
- Non Smoking Rooms
- Laundry/Dry Cleaning Services
- Parking at Hotel Free: Yes
- Indoor Pool Free: No
- Sauna Free: No
- Table Tennis Free: No
- Gym Free: No
- Name: Keswick Station
- Distance: 7.5 miles
Bar and Restaurant
- Bar in Hotel
- Restaurant in hotel
- Nearest Rail Name: Keswick Station Distance: 7.5 miles
To view our full selection of accommodation in Keswick, Ullswater & North Lakes, view our hotels in Keswick, Ullswater & North Lakes page.
TripAdvisor Traveller Rating
- Overall: based on 906 reviews
- Sleep Quality:
The room was really nice.
Stay Date: 08/2017, ArtistSueChester wrote this review.
The Hotel is not as close to Bassenthwaite, Keswick, or the Lake in fact, as the advertisements would have you believe. Pretty naughty deceiving paying guests because the walk to the Lake or Bassenthwaite is quite dangerous along a very very busy roa… See more
The Hotel is not as close to Bassenthwaite, Keswick, or the Lake in fact, as the advertisements would have you believe. Pretty naughty deceiving paying guests because the walk to the Lake or Bassenthwaite is quite dangerous along a very very busy road. Be very careful. The service for the evening meal was rather slow but the food was lovely and tasty. It was impossible to watch the TV as the programmes kept dropping out. Collapse
A nice hotel, but requires improvement (AWFUL wifi).
Stay Date: 08/2017, geol_x wrote this review.
My fiancé and I booked the Castle Inn hotel as we were having a staycation in the Lake District this year to see the sights and do plenty of walks. We booked 4 nights here (start of August); I can sum up the stay as ‘ok’. Nothing to write home about.… See more
My fiancé and I booked the Castle Inn hotel as we were having a staycation in the Lake District this year to see the sights and do plenty of walks. We booked 4 nights here (start of August); I can sum up the stay as ‘ok’. Nothing to write home about. Initial point – make sure you don’t rely on the sat nav. As other people have stated, the post code takes you down a very small little road which is quite hard to turn around in. Instead carry on along the road that you are on, do not make the final right hand turn that it suggests. The hotel looks very nice, and has a large car park with good size spaces, which is useful for us as we have quite a large car. The reception is very nice and we were checked in by a very friendly and welcoming member of staff. I’m sorry, I can’t remember your name. Wifi: If you plan to use the free wifi service, be aware that you are going to become best friends with the reception or the bar. It appears to reset itself and you have to stand around in reception or sit in the bar for the password page to load up! This will not happen in your hotel room, trust me. We tried several times and for decent amounts of time before we gave in and visited the reception area for it to load. We did mention this to reception throughout our stay, but were told ‘it is complementary service’. I’d say, even if it complementary, if you are advertising it then I’d make sure it works and is to a high standard. Seeing as we were using it to plan walks, it was a factor is deciding the hotel. In future, I wouldn’t pick this hotel unless the wifi was improved. Room: We were in room 60, which was lovely and spacious with a lot of light and GREAT views. The downside of the room – the cleaning of the room. It appears that cleaning is only done on the surface! Bathroom floor wasn’t cleaned between days, bedside table wasn’t cleaned and as we were drinking drinks from the bar, we would sometimes bring the glasses back. These were never taken out the room…we had quite a collection by the end! Food: The bar food – we ate in the bar 2 of the nights as we were very tired. Each time we were impressed with the food! The portion sizes were good and the taste was great. What needs to be commended is the service in the bar. Paul (I think that was his name) was outstanding and it a credit to your organisation. Very helpful, cheerful and excellent service was provided by him, even on one of the evenings when there was a wedding elsewhere in the hotel, he appeared to be on his own. I’ve worked in the service industry and how he handled that evening was fantastic, as I said, he is a credit! Yes, it was a little slower, but to say he was on his own, he did amazingly. Overall – the hotel is ok. Nothing to write home about and if/when we return to the Lakes, we'll probably stay elsewhere! Collapse
Could do better!
Stay Date: 08/2017, salvinkeech wrote this review.
I was looking for a hotel where my wife could take advantage of the leisure facilities whilst I worked in Workington. The price seemed good, the gym, swimming pool and full service restaurant added to the attraction. The sign posting could be improve… See more
I was looking for a hotel where my wife could take advantage of the leisure facilities whilst I worked in Workington. The price seemed good, the gym, swimming pool and full service restaurant added to the attraction. The sign posting could be improved at the hotel, especially when you arrive in the pouring rain, standard Lake District weather, after an abortive trip to Kendal, clumsy satnav programming on my part, clearer direction from the carpark would have helped. The reception was big and empty, not that I am bothered but as the only way we could get the wifi to work was to visit reception, so we saw a lot of it. The room was a good size, the mattress on the bed felt as if it had seen good service and needed to be replaced, the decor while fresh in places was very tired elsewhere. The cleanliness was superficial, a stray pubic hair on the wall of the shower was there on arrival but stayed despite the room supposedly being cleaned during our two night stay. The wifi was frankly a nightmare, for 'security' it dropped connection every eight hours! It was the worst I have experienced and would stop us using the hotel again as we both have to work on email and on the internet during our stay; it was easier for my wife to find a 3 or 4G telephone signal outside.The food was okay although the chef was unable to produce any meat rare or even medium rare, steak, lamb and duck all overcooked. All the staff were very pleasant and helpful, even with the wifi despite its shortcomings, but there were not enough of them, service was slow and dirty plates and glasses left outside gave an air of casual untidiness. Collapse
Lovely Hotel although needs updating
Stay Date: 08/2017, Catherine M wrote this review.
My husband and i spent 3 nights at the hotel. We were given a room that was suitable for disabled ( even though we didn't require it ). It was a very dark room with dark furniture. No hooks to hang towels in bathroom. It was clean. Bit upsetting one … See more
My husband and i spent 3 nights at the hotel. We were given a room that was suitable for disabled ( even though we didn't require it ). It was a very dark room with dark furniture. No hooks to hang towels in bathroom. It was clean. Bit upsetting one day to find our room hadn't been serviced even though rhe sign was on the door from 930am. The spa area was clean. The Jacuzzi was not working and hasn't been for some time. I was told the spa is due an update in the future. The restaurant was fabulous. The food was of an exception standard. The service was slightly slow . Staff all very helpful. Lovely garden. Collapse
Stay Date: 07/2017, Spurssupporter wrote this review.
Stayed here for a second time, still as nice. Food was lovely and staff helpful and friendly. Woken up by housekeeping asking if I was in the bath , still not sure why they barged in my room! I was half asleep at 9pm after a long day!! My room wa… See more
Stayed here for a second time, still as nice. Food was lovely and staff helpful and friendly. Woken up by housekeeping asking if I was in the bath , still not sure why they barged in my room! I was half asleep at 9pm after a long day!! My room was huge, clean , tidy and well presented! Bar area had a fair few flies which really needs addressing as close to people eating it's a put off! Breakfast was lovely I must remember gym stuff to take advantage of leisure services here :) Recommended hotel Collapse
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